Randolph House Hotel a Trademark Collection by Wyndham Liverpool/Syracuse ico

Randolph House Hotel a Trademark Collection by Wyndham Liverpool/Syracuse

Hotels Near Of MeNew YorkOnondaga CountyLiverpoolElectronics Parkway

441 Electronics Pkwy, Liverpool, NY 13088, USA

2.0

This is one of the worst places I’ve ever stayed. Had a flight cancellation and airport sent me here. No a/c, bugs on the ceiling, water damage throughout the hotel. The front desk clerk seemed irritated with all of us for being dissatisfied. Never again will I stay here.

Shaun Bungart
  • Overview

Randolph House Hotel a Trademark Collection by Wyndham Liverpool/Syracuse Introduce

The Randolph House Hotel, a Trademark Collection by Wyndham Liverpool/Syracuse, situated at 441 Electronics Pkwy, Liverpool, NY 13088, USA, presents a unique proposition for travelers searching for "Hotels Near Of Me" in the Syracuse metropolitan area. This property is currently navigating a significant period of transformation, aiming to recapture its historical grandeur while integrating the modern standards and amenities expected from a Trademark Collection by Wyndham hotel. Its strategic location offers convenience for various types of travelers, including those visiting for business, leisure, or transiting through Syracuse Hancock International Airport.

For inquiries, guests can reach the hotel directly at (315) 226-4000 or via mobile at +1 315-226-4000. These contact numbers are vital for obtaining the most up-to-date information regarding the hotel's operational status, ongoing renovations, and available services.

Environment and Location

The Randolph House Hotel is strategically positioned in Liverpool, NY, a suburb of Syracuse. Its address at 441 Electronics Parkway places it in a highly accessible area, particularly beneficial for travelers using Interstate 90 (NYS Thruway) and Interstate 81. This proximity to major roadways ensures easy commutes to and from various points of interest in Central New York. Syracuse Hancock International Airport (SYR) is approximately 5.5 miles (8.9 km) away. While a complimentary airport shuttle service is not explicitly and consistently advertised, it is advisable to confirm directly with the hotel regarding airport transportation options.

The hotel's location offers quick access to some of Syracuse's most popular destinations. Destiny USA, one of the largest shopping and entertainment complexes in the United States, is about a 5-minute drive away (5.4 km). Syracuse University and the JMA Wireless Dome are also within a reasonable driving distance, approximately 6 miles (9.6 km) or 7-8 minutes. The New York State Fairgrounds is another significant nearby attraction (6.6 miles or 10.6 km), making the hotel a practical choice for visitors attending events there. Other nearby attractions include NBT Bank Stadium, Onondaga Lake, Rosamond Gifford Zoo, Everson Museum of Art, Erie Canal Museum, and Skä•noñh Great Law of Peace Center. For nature enthusiasts, Beaver Lake Nature Center and Onondaga Lake Park offer opportunities for hiking, biking, and kayaking.

Historically, the property opened as the Randolph House in 1962, then operated as a Holiday Inn for many years, and more recently as a Ramada by Wyndham before transitioning to the Trademark Collection. This long history signifies its established presence in the community and its past role as a popular venue for statewide events, given its central location in New York. The surrounding environment is suburban, with access to commercial areas and dining options. There is a market for food and drinks directly in front of the property, providing convenient access to necessities.

It's important to note that based on recent customer feedback, the hotel has been undergoing renovations. While this indicates efforts to improve the property, some guests have reported encountering challenges such as issues with amenities (e.g., A/C) and signs of water damage, which are typical during phases of extensive renovation. The long-term goal is to restore the hotel to its "glory days," a promising prospect for future guests. The hotel spans 7 floors and contains 198 rooms, providing a substantial capacity for guests.

Services and Amenities

As a Trademark Collection by Wyndham property, the Randolph House Hotel aims to offer a range of services and amenities that blend unique character with brand standards. However, the current state of renovation means that the availability and quality of some services might be in flux. Based on general information for the brand and the hotel, the following are typically available or planned:

  • Accommodation: The hotel features 198 rooms. Room types generally include King and Double bed options, with features like hypo-allergenic bedding, down comforters, pillow menus, and blackout drapes for comfort. Each room is equipped with air conditioning, heating, a flat-screen TV with premium channels, coffee/tea maker, iron/ironing board, and a laptop workspace. Connecting/adjoining rooms are available upon request. Some rooms may also feature a microwave and refrigerator.

  • Complimentary Internet: Both free WiFi and wired internet access are available in all guest rooms and public areas, catering to both leisure and business needs.

  • Parking: Complimentary uncovered self-parking is available on-site, including wheelchair-accessible parking. RV/bus/truck parking may be available for a surcharge. An electric car charging station is also a notable feature, reflecting modern guest needs.

  • Pet-Friendly Policy: The hotel is pet-friendly, allowing pets for an extra charge (typically USD 75.00 per pet, varying based on length of stay). Service animals are exempt from fees. This is a significant advantage for travelers with pets.

  • Fitness Center: A 24-hour fitness center is available, allowing guests to maintain their workout routines.

  • Dining: The hotel features an on-site restaurant, "The Salt House," which serves American cuisine and may offer a pool view. Room service is also available during limited hours. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee (approximately USD 10 per person). A bar/lounge is also present, providing a space for guests to relax.

  • Business and Event Facilities: A major feature of this property is its extensive conference space, boasting 30,000 square feet (2,700 square meters) of meeting rooms and banquet facilities. This makes it an attractive venue for conferences, corporate events, and weddings. A 24-hour business center and computer station are also available.

  • Guest Services: A 24-hour front desk is available to assist guests. Express check-out, luggage storage, and multilingual staff are typically provided. A lobby fireplace and television in common areas contribute to a welcoming atmosphere.

  • Outdoor Features: The hotel includes a terrace, a garden, and a firepit, providing outdoor spaces for relaxation. BBQ grills are also available for guest use.

  • Accessibility: The hotel offers various accessibility features, including ADA accessible rooms with roll-in showers or accessible tubs, braille/tactile signage, wheelchair-accessible paths of travel, pool hoist, and accessible parking, demonstrating a commitment to serving guests with diverse needs.

  • Miscellaneous: Other amenities include vending machines, an ATM/banking service, and daily housekeeping. The hotel is 100% smoke-free inside the property, though designated smoking areas may be available outside.

Features and Distinctive Aspects

The Randolph House Hotel's unique identity stems from its history and its current position as a Trademark Collection by Wyndham property:

  • Historical Significance and Rebirth: The hotel's original name, "Randolph House," has been reinstated, aiming to evoke a sense of nostalgia and a return to its "glory days." This historical context adds a unique character to the property, differentiating it from generic modern hotels. The ongoing renovations are a commitment to this revival.

  • "Trademark Collection" Philosophy: As part of Wyndham's Trademark Collection, the hotel is designed to maintain an "independent spirit" and unique character while benefiting from Wyndham's global distribution, loyalty program (Wyndham Rewards), and operational support. This means guests can expect a unique ambiance that reflects the local area, combined with the reliability of a major hotel brand.

  • Extensive Meeting and Event Space: The sheer volume of meeting and banquet facilities (30,000 square feet) is a major draw, positioning the hotel as a significant player in the Syracuse area for conferences, banquets, and large gatherings. This capacity is a key feature for business and event planners, and the availability of wedding services further enhances its appeal.

  • Pet-Friendly and Family-Friendly: The welcoming policy for pets and provisions like free cribs/infant beds and connecting rooms make it an inclusive choice for families and those traveling with animals. Children are welcome, and rollaway/extra beds are available for a surcharge.

  • Value for Money (in progress): While some reviews indicate challenges during the renovation, the hotel's aim is to provide "value for money" once renovations are complete. The inclusion of complimentary Wi-Fi, parking, and on-site amenities contribute to this value proposition. One reviewer noted it as a "value for money hotel" with rooms being "nice and clean" despite ongoing renovations.

  • Potential for Outdoor Activities: Its location near a state park and areas with hiking/biking trails, kayaking, and mountain biking offers recreational opportunities for active guests.

  • Customer Feedback: It is crucial to acknowledge the mixed customer reviews. While one recent review describes a "worst stay" due to issues like no A/C, bugs, and water damage, along with perceived rudeness from a front desk clerk, another reviewer notes it's a "value for money hotel," with rooms being "nice and clean" despite being "under renovation" and even mentioning complimentary snacks. This highlights the transitional nature of the property and the varied experiences guests might have during this period. Prospective guests should consider recent reviews and potentially contact the hotel directly for updates on renovation progress and to clarify expectations.

Promotional Information

As a Wyndham property, the Randolph House Hotel participates in various brand-wide promotions and loyalty programs. While specific offers can vary, general promotional opportunities include:

  • Wyndham Rewards: Guests are highly encouraged to join the Wyndham Rewards loyalty program. Members can earn points for stays that can be redeemed for free nights, discounts, and other benefits. Exclusive member rates are often available, potentially offering significant savings.

  • AAA and AARP Discounts: Like many Wyndham hotels, the Randolph House Hotel is likely to offer discounted rates for AAA and AARP members.

  • Senior, Government, and Military Rates: Special rates are typically available for senior citizens, government employees, and military personnel, recognizing their service.

  • Advance Purchase and Long-Stay Discounts: Booking in advance or for extended stays can often unlock lower rates, rewarding guests for planning ahead.

  • Seasonal Promotions: Wyndham often runs seasonal campaigns or package deals, especially during holiday periods or local events, which might offer added value or specific amenities. For example, some booking sites may list "Deal of the day" or "Summer deal" promotions.

  • "Count on Us" Initiative: As a Wyndham property, the hotel adheres to the "Count on Us" hygiene initiative, which includes enhanced cleaning protocols, assuring guests of a commitment to health and safety.

  • Flexible Cancellation: Some booking options may include free cancellation up to a few days before check-in, providing flexibility for travel plans.

Given the current state of renovation, potential guests should always verify current conditions, amenity availability, and any specific promotions directly with the hotel. Contacting Randolph House Hotel at (315) 226-4000 or +1 315-226-4000 before booking is recommended to ensure your expectations align with the hotel's current offerings and to inquire about any ongoing improvements or potential disruptions. It is also wise to inquire about any incidental charges or temporary holds (such as a $75 fee mentioned in some reviews for similar properties) that might be placed on your card upon check-in.

Randolph House Hotel a Trademark Collection by Wyndham Liverpool/Syracuse Photos

Randolph House Hotel a Trademark Collection by Wyndham Liverpool/Syracuse 4
Randolph House Hotel a Trademark Collection by Wyndham Liverpool/Syracuse 4
Randolph House Hotel a Trademark Collection by Wyndham Liverpool/Syracuse 4
Randolph House Hotel a Trademark Collection by Wyndham Liverpool/Syracuse 4
Randolph House Hotel a Trademark Collection by Wyndham Liverpool/Syracuse 4
Randolph House Hotel a Trademark Collection by Wyndham Liverpool/Syracuse 4
Randolph House Hotel a Trademark Collection by Wyndham Liverpool/Syracuse 4
Randolph House Hotel a Trademark Collection by Wyndham Liverpool/Syracuse 4
Randolph House Hotel a Trademark Collection by Wyndham Liverpool/Syracuse 4
Randolph House Hotel a Trademark Collection by Wyndham Liverpool/Syracuse 4

Randolph House Hotel a Trademark Collection by Wyndham Liverpool/Syracuse Location & Map

441 Electronics Pkwy, Liverpool, NY 13088, USAGet directions >

Randolph House Hotel a Trademark Collection by Wyndham Liverpool/SyracuseRandolph House Hotel a Trademark Collection by Wyndham Liverpool/Syracuse

441 Electronics Pkwy

Staybridge Suites Syracuse (Liverpool) by IHGStaybridge Suites Syracuse (Liverpool) by IHG

439 Electronics Pkwy

Days Inn by Wyndham Liverpool/SyracuseDays Inn by Wyndham Liverpool/Syracuse

430 Electronics Pkwy

Best Western Liverpool-Syracuse Inn & SuitesBest Western Liverpool-Syracuse Inn & Suites

136 Transistor Pkwy

Homewood Suites by Hilton Syracuse/LiverpoolHomewood Suites by Hilton Syracuse/Liverpool

275 Elwood Davis Rd

Hampton Inn & Suites Syracuse North Airport AreaHampton Inn & Suites Syracuse North Airport Area

1305 Buckley Rd

Super 8 by Wyndham Liverpool/Syracuse North AirportSuper 8 by Wyndham Liverpool/Syracuse North Airport

421 7th N St

Tru by Hilton Syracuse North Airport AreaTru by Hilton Syracuse North Airport Area

417 7th N St

Holiday Inn & Suites Syracuse AirportHoliday Inn & Suites Syracuse Airport

400 7th N St

Comfort Inn & Suites Liverpool - Syracuse NorthComfort Inn & Suites Liverpool - Syracuse North

401 7th N St

Super 8 by Wyndham Liverpool/Clay/Syracuse AreaSuper 8 by Wyndham Liverpool/Clay/Syracuse Area

7360 Oswego Rd

Econo Lodge Inn & Suites AirportEcono Lodge Inn & Suites Airport

5396 S Bay Rd

Best Western The Inn at the FairgroundsBest Western The Inn at the Fairgrounds

670 State Fair Blvd

© Leaflet © OpenStreetMap contributors

Reviews

This is one of the worst places I’ve ever stayed. Had a flight cancellation and airport sent me here. No a/c, bugs on the ceiling, water damage throughout the hotel. The front desk clerk seemed irritated with all of us for being dissatisfied. Never again will I stay here.

May 16, 2025 · Shaun Bungart

Value for money hotel. It is still under renovation, room is small, but nice and clean, bed is on the soft side. They even offer complimentary snacks.

May 18, 2025 · Lilian Yu

The room ac does not work the locks on the doors are tricky and the hotel staff acts like it’s no big deal it’s 85 degrees in the room. When asked to switch rooms he stated the other rooms are hotter and the higher we go the heat rises lol thanks for the excuse sir

May 17, 2025 · Victoria Bender

Everyone was very helpful. Location was a little hard to find. We need not have very hot water when we showered.

May 21, 2025 · Viola Taylor

Disgusting gross! Definitely NOT a 3 star hotel more like less then 2 star. DO NOT book here. Im not sure how they passed inspection it should be illegal!NO hot water the shower backed up. You can't barely shut the door in the bathroom from where the toilet is positioned. Run down thru out the hallways the furniture the paint. I can go on and on. I typically stay at the stay bridge next door it's ran by the same owners. I had no idea this hotel was this horrible. Worse experience ever.

May 21, 2025 · Lucci Stacks

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