Econo Lodge Inn & Suites Airport

This comprehensive introduction focuses on the Econo Lodge Inn & Suites Airport, a hotel situated at 5396 S Bay Rd, North Syracuse, NY 13212, USA. For local users and travelers searching within the "Hotels Near Of Me" category, it is crucial to have a detailed understanding of an establishment's environment, services, features, and any pertinent promotional information. This objective review will integrate all available data, including direct customer testimonials, to present a complete and balanced picture of this property.

The Econo Lodge Inn & Suites Airport is located at 5396 S Bay Road in North Syracuse, New York. As its name explicitly states, its primary locational advantage is its proximity to the Syracuse Hancock International Airport (SYR). For individuals utilizing the "Hotels Near Of Me" platform, especially those seeking accommodation convenient for airport access, layovers, or early morning flights, this location is a key draw. North Syracuse offers a suburban setting, likely providing a quieter environment compared to a bustling city center, yet with direct and easy access to the airport and major roadways. This positioning makes it particularly suitable for travelers prioritizing quick access to air travel. The provided contact numbers, (315) 454-4462 and mobile phone +1 315-454-4462, ensure direct lines of communication for reservations or inquiries, which are standard and essential for any hotel operation.

When evaluating the environment of the Econo Lodge Inn & Suites Airport, customer reviews paint an alarmingly negative picture, indicating severe issues that go far beyond typical expectations for an economy hotel. The environment is described as "INCRIDIBLY dirty/sticky" across various surfaces including "Baseboards, bathroom, walls, floor and chairs/furniture." This suggests a pervasive lack of cleanliness that compromises the fundamental hygiene of the property. The most critical environmental concerns are the explicit mentions of "Bed bugs & smoky brown roaches" and that the hotel is "infested with bugs." Such conditions create an unsafe and unsanitary environment that can cause significant distress and potential health risks to guests. Furthermore, the hotel is described as "loud," which can severely disrupt guest rest and comfort. The combined issues of pervasive dirt, pest infestation, and noise create an environment that is described as "unsafe and not sanitary whatsoever." One reviewer's desperate need to "leave at 1am right after we checked in" and "literally ran out as I cried my eyes out" due to the overwhelming conditions underscores the extreme discomfort and distress caused by this environment. For any user searching "Hotels Near Of Me," this information is paramount, as it directly addresses the critical aspects of comfort, safety, and hygiene.

The services offered at the Econo Lodge Inn & Suites Airport present a mixed but predominantly negative impression. A significant positive service mentioned by one reviewer is regarding "airport parking." They found the staff "very helpful" and "quick to assist us" when the airport ran out of parking, stating, "I’ll definitely be using them again!" This indicates a valuable and efficient service specifically tailored for airport travelers. However, all other service aspects highlighted in the reviews are concerning. Upon arrival, the discovery of a non-functioning fridge and a TV that only worked after unplugging the fridge from a "triple socket adapter" points to immediate maintenance and safety issues. The fact that guests needed to identify and rectify an "electrical/fire hazard in itself" reflects a severe lapse in basic operational checks and guest safety services. While one reviewer "received a FULL refund, no hassle" which is a positive service response to a highly unsatisfactory situation, the need for such a refund stems from fundamental service failures. The lack of proactive cleanliness and the expectation for guests to endure such conditions initially indicate poor service standards. The overwhelming negative experience compelled guests to leave immediately, highlighting a complete failure in providing a habitable room, despite any positive initial service related to parking. The overall sentiment is that while one specific service (airport parking assistance) was good, the core service of providing a clean and safe room was critically unmet.

Regarding the features of the Econo Lodge Inn & Suites Airport, the reviews unfortunately focus almost entirely on the negative aspects of the in-room features due to cleanliness and safety concerns. Basic room features like a fridge, TV, beds, sheets, floors, chairs, and furniture are all implicated in the cleanliness issues, being described as "incredibly dirty/sticky." The presence of "bed bugs & smoky brown roaches" means that the fundamental features of a comfortable bed and a hygienic room are severely compromised. The electrical setup, with "a microwave, tv and fridge all plugged into one outlet," is highlighted as an "electrical/fire hazard," pointing to a dangerous design or maintenance flaw within the room's features. While an Econo Lodge is a budget hotel, the expectation is still for safe and clean basic amenities. The state of the "Baseboards, bathroom, walls, floor" indicates that the very structure and common components of the room are not properly maintained. The phrase "We were so stressed about the bedbugs and the roaches that we didn’t even mention the rest" suggests that other unstated negative features or issues might exist. Therefore, the features at the Econo Lodge Inn & Suites Airport, particularly those that define the living space, appear to be in a highly deteriorated and unsafe condition, significantly impacting guest comfort and well-being.

As for promotional information, while specific deals or packages for the Econo Lodge Inn & Suites Airport are not detailed in the prompt, budget hotels like Econo Lodge typically promote themselves on affordability and convenience, especially for travelers near an airport. The positive mention of "airport parking" suggests this might be a key promotional service, possibly offered as a package. However, any promotional efforts would be severely undermined by the overwhelmingly negative and alarming customer reviews regarding cleanliness, pest infestations, and safety hazards. The explicit warnings like "No one should stay here" and the need for a "FULL refund" due to uninhabitable conditions effectively counteract any positive promotional messaging based on price or location. For users searching "Hotels Near Of Me," the information about bed bugs, roaches, and unsafe electrical setups would be a significant deterrent, regardless of any promotional pricing. While the hotel might attract guests looking for a low-cost option, the reviews indicate that the cost-saving comes at an unacceptable price regarding hygiene, safety, and comfort. Therefore, any promotional strategy would struggle against the weight of these severe customer experiences, as the perceived value is critically diminished by the reported conditions.

In conclusion, for local users and travelers searching for "Hotels Near Of Me" in North Syracuse, NY, and considering the Econo Lodge Inn & Suites Airport at 5396 S Bay Rd, North Syracuse, NY 13212, USA, it is imperative to be fully aware of the extreme negative feedback from real customers. While the hotel offers a convenient location near the airport and potentially helpful airport parking services, these positives are overshadowed by severe issues concerning its environment, services, and features. The hotel is explicitly described as "incredibly dirty/sticky," "infested with bugs" (bed bugs and roaches), and potentially having "electrical/fire hazard." Basic cleanliness is reported as critically lacking, leading to extreme discomfort and distress for guests. Despite a positive refund experience for one guest, the overall consensus is that the hotel is "unsafe and not sanitary whatsoever." This objective overview aims to provide a transparent assessment, enabling informed decisions for anyone looking for a hotel near Syracuse Airport, highlighting that while it exists, the quality of the stay appears to be a significant and alarming concern that outweighs any convenience or affordability.