Red Roof Inn Abingdon

Hello, Virginia residents! When planning a trip through Southwest Virginia, particularly to the charming town of Abingdon for a visit to the Barter Theatre, a ride on the Virginia Creeper Trail, or simply as a stopover on I-81, finding suitable accommodation is often a key consideration. Today, we're going to provide a straightforward and factual overview of the Red Roof Inn Abingdon, located at 887 Empire Dr SW, Abingdon, VA 24210. As your content writer, my aim is to offer a transparent look at this hotel, drawing directly from publicly available information and, critically, from recent guest experiences. This will help you, as local users, make an informed decision about where to stay when you're in the Abingdon area.

Red Roof Inn is a well-known economy hotel chain, generally offering basic amenities at an affordable price point. While the brand aims for consistency, individual locations can vary significantly in their upkeep and guest experience. This article will detail the Abingdon property's location and accessibility, the services typically offered by the brand, and most importantly, highlight the actual features and conditions reported by recent guests. This candid approach is vital to ensure you have a realistic understanding of what to expect, allowing you to determine if this hotel aligns with your travel needs and expectations for comfort and cleanliness.

The Red Roof Inn Abingdon is conveniently situated at 887 Empire Dr SW, Abingdon, VA 24210, USA. This address places it strategically within easy reach of Interstate 81, a major north-south artery through Virginia, specifically off Exit 19. For Virginia locals traveling across the state or making a stop on a longer journey, its direct interstate access makes it an easily locatable and accessible lodging option.

Abingdon itself is a historic town known for its cultural attractions and outdoor recreation. The hotel's location offers proximity to several key local points of interest. It is noted as being near the Virginia Creeper Trail Abingdon and the renowned Barter Theatre, both significant draws for visitors to the area. While a review states it's "8 miles from the Abingdon Vineyard & Winery," other sources indicate it's within a "5-minute drive" of the Virginia Creeper Trail and Barter Theatre, suggesting varying distances depending on the specific starting point or mode of travel. Additionally, it's about "25.7 mi (41.3 km) from Bristol Motor Speedway," making it a consideration for race attendees. Other local attractions like Fields-Penn House, Abingdon Farmers Market, and William King Museum are also relatively close by.

The hotel is situated in a commercial area, likely surrounded by other businesses and dining options. Reviews mention "various dining options, including Cracker Barrel, Harbor House Seafood & Steak and DaVincis Bar and Grill are within easy walking distance," adding a layer of convenience for guests. The provision of free self-parking, including for RVs/buses/trucks, further enhances its accessibility for those traveling by vehicle. The property is described as a "Modern low-rise" with 2 floors, built in 1974 and last renovated in 2017, suggesting a mature property structure. While there is no elevator mentioned, accessibility features for rooms and common areas are generally offered by the Red Roof Inn brand.

Red Roof Inn Abingdon, as part of the Red Roof Inn brand, typically offers a range of basic services designed for budget-conscious travelers. However, it's crucial to consider the provided guest reviews to gauge the actual delivery and quality of these services at this specific location.

• 24-Hour Front Desk: A 24-hour front desk is generally advertised, implying round-the-clock assistance for check-ins, check-outs, and guest inquiries.
• Free Wi-Fi: Complimentary wireless Internet access is advertised as available in all rooms and public areas, allowing guests to stay connected.
• Free Self-Parking: The hotel provides free onsite parking for guests, including accommodation for larger vehicles like RVs, buses, and trucks.
• Pet-Friendly Policy: Red Roof Inn is well-known for being pet-friendly. Specifically, this location welcomes one well-behaved domestic pet (cat or dog) for free. A second pet incurs a fee of $15 per night, not exceeding $105 per stay, with pets not to exceed 80 pounds. Pets must be declared at check-in and should not be left unattended in the room. Service animals are exempt from fees.
• In-Room Amenities: Standard in-room amenities typically include air conditioning, heating, flat-screen TVs with premium cable channels, microwaves, mini-fridges, coffee/tea makers, hair dryers, and desks. Free local and long-distance calls are also generally offered.
• Daily Housekeeping: Housekeeping services are advertised as provided daily.
• Laundry Facilities: Laundry facilities are available on-site for guest use, a convenience for longer stays or travelers.
• Coffee/Tea in Common Area: Complimentary coffee and tea are often available in the lobby.
• Vending Machines: Vending machines for drinks and snacks are typically present on the property.
• Early Check-in (Fee Applies): Early check-in may be available for a fee, subject to availability.

While these services are generally advertised, the provided customer reviews raise serious concerns about the actual cleanliness, functionality, and maintenance of the in-room amenities and the overall guest experience, suggesting a significant discrepancy between advertised services and their reliable provision.

Based on the provided customer reviews, the "features" and "highlights" of Red Roof Inn Abingdon are overwhelmingly negative, pointing to significant issues that severely impact the guest experience rather than positive attributes. It is crucial to present these candidly as reported by actual guests:

• Extreme Cleanliness Deficiencies: This is the most severe and consistently reported issue. Guests describe rooms as "disgusting," with "a ton of hair in my bed," "stains in the sheets," "food crumbs, popcorn, and piece of bugs under the mattress," "hair in the bathtub," "boogers on the shower curtain," and "filthy" floor towels. One review explicitly states a "dirt film over" the heater and a "food item left by my bed by the cleaners," indicating a profound lack of basic hygiene.
• Poor Room Condition and Maintenance: Reviews highlight numerous issues with the physical state of the rooms and their amenities. These include "holes in the walls," "Iron burn into the carpet," a "busted inwards" light, "blankets had little holes in them" (potentially from cigarette burns in smoking rooms), and a "heater would only put out warm air for about a minute before switching back to cold air." These indicate severe neglect and lack of proper upkeep.
• Subpar Towel Quality: Guests specifically noted that "the towels to dry off with were tiny and had holes in them," further adding to the negative impression of cleanliness and quality.
• Pest Infestation: The mention of "piece of bugs under the mattress" indicates a potential pest problem, which is a major concern for any hotel guest.
• Unprofessional Management Response: After reporting issues to corporate, a guest received an "irregular and unprofessional" reach-out from the owner, with their "integrity being challenged." This highlights a significant problem with management's approach to customer complaints.
• Functional Issues Requiring Guest Intervention: The need for a guest to "get a portable heater from the office" after checking in late and being "awake for hours figuring it out" due to a faulty heater demonstrates a breakdown in fundamental room functionality and guest comfort.
• Discomfort Leading to Alternative Sleeping Arrangements: The level of disgust was so profound for one guest that they "slept in the cab of the work truck" for two consecutive nights rather than stay in the provided room, highlighting the extreme unsuitability of the accommodation.

In summary, the most prominent "features" of Red Roof Inn Abingdon, based on customer feedback, are the reported severe deficiencies in cleanliness, maintenance, and the overall quality of the guest experience. There are no positive highlights from the provided customer reviews that outweigh these critical concerns.

Given the deeply concerning and overwhelmingly negative nature of the provided customer reviews for Red Roof Inn Abingdon, it is critical to exercise extreme caution when considering any promotions or special offers. While Red Roof Inn, as a brand, frequently runs various deals, directly highlighting specific promotions for this particular location without strong caveats would be misleading given the severe issues reported by guests.

As a brand, Red Roof Inn typically offers:

• RediRewards Program: A loyalty program that allows members to earn points for free nights and receive exclusive discounts.
• Seasonal Promotions: Deals tied to specific seasons, holidays, or travel trends.
• Discounts for AAA/AARP Members, Seniors, Government/Military: Standard discounts offered by many hotel chains.
• Extended Stay Rates: Potential savings for booking multiple nights (e.g., weekly rates).
• "Kids Stay Free" and "Pets Stay Free" Policies: Red Roof Inn generally allows children and one pet to stay free (with certain conditions for the second pet).

However, for North Carolina locals specifically considering Red Roof Inn Abingdon, it is paramount to prioritize the reported condition and service over any potential discount:

• Exercise Extreme Caution: Based on the direct quotes from reviews ("disgusting," "filthy," "bugs," "stains," "heater wouldn't work," "slept in the cab of the work truck"), any perceived savings from a promotion at this location would likely be negated by a severely uncomfortable, unhygienic, and potentially frustrating experience.
• Verify Current Conditions: If, despite the reviews, a traveler finds themselves needing to book at this specific location, it is absolutely essential to call the hotel directly at (276) 628-7131 and explicitly inquire about the current state of cleanliness and maintenance of the rooms, as well as the functionality of amenities like heating. Ask for recent photos if possible, or if there have been significant renovations or changes in management since the reported issues.
• Consider Alternatives: It is strongly advised that Virginia locals explore other lodging options in Abingdon or nearby areas, even if they appear to be slightly higher in price. The cost of a few extra dollars per night is often a small price to pay for cleanliness, comfort, and safety, which are fundamental expectations for any hotel stay.
• Read the Latest Reviews: Before making any booking decision, always consult the most recent reviews on multiple reputable travel booking websites. Guest experiences can change, but the issues reported here are systemic and severe.

While Red Roof Inn as a brand has promotions, the information provided for Red Roof Inn Abingdon strongly suggests that prioritizing a low price without thoroughly investigating current conditions could lead to a highly unsatisfactory stay for Virginia locals.

For any inquiries regarding Red Roof Inn Abingdon, including current availability or to attempt to clarify any concerns based on the provided reviews, you may use the following contact information:

• Address: 887 Empire Dr SW, Abingdon, VA 24210, USA
• Phone: (276) 628-7131

When calling, it is advisable to be very specific about your concerns regarding room cleanliness, maintenance, and the functionality of amenities, referencing the types of issues highlighted in recent public reviews. This direct approach may provide the most current information regarding the hotel's efforts to address these issues, if any.

For Virginia locals considering a stay in Abingdon, it is critical to offer a very clear and direct assessment of the Red Roof Inn Abingdon based on the provided, highly concerning customer reviews. While every traveler's needs and budget are unique, the overwhelming consensus from recent guests suggests that this hotel, in its currently reported condition, would be unsuitable for most individuals or families seeking a standard, comfortable, clean, or safe hotel experience.

The reasons why this property is widely unsuitable for locals, as explicitly detailed by multiple recent guests, are severe:

• Profound Cleanliness Issues: The recurring descriptions of "disgusting" rooms, "ton of hair in my bed," "stains in the sheets," "food crumbs, popcorn, and piece of bugs under the mattress," "hair in the bathtub," "boogers on the shower curtain," and "filthy" towels indicate a fundamental and unacceptable failure in basic hygiene and sanitation. No local traveler should have to endure such conditions.
• Significant Maintenance Neglect: Reports of "holes in the walls," "Iron burn into the carpet," a "busted inwards" light, non-functional heating, and a "shower control knob felled out" point to a severe lack of property upkeep and investment. These are not minor issues but systemic problems impacting basic functionality and comfort.
• Safety and Security Concerns: The mention of a "busted" bedroom lock is a critical safety issue. Travelers, including locals, rely on a secure room, and a compromised lock fundamentally undermines that expectation.
• Unprofessional and Dismissive Management: The reported "irregular and unprofessional" response from the owner when issues were raised, including challenging a guest's integrity, demonstrates a concerning lack of professional customer service and accountability. Virginia locals expect and deserve respectful and effective handling of any concerns.
• Compromised Comfort Leading to Extreme Measures: The fact that a guest "slept in the cab of the work truck" for two consecutive nights due to the room's condition speaks volumes about the absolute unsuitability of the accommodation for a restful stay.

While the Red Roof Inn Abingdon's location off I-81 and proximity to local attractions like the Virginia Creeper Trail might appear convenient, any such advantages are completely overshadowed by the severe and consistent negative feedback regarding the hotel's cleanliness, maintenance, and management. For North Carolina locals prioritizing a clean, safe, and comfortable lodging experience, even at a budget price point, the current state of Red Roof Inn Abingdon, as reported, would likely lead to significant disappointment and an unpleasant stay.

Therefore, it is strongly advised that Virginia locals seeking accommodations in the Abingdon area explore other hotels with consistently positive reviews that clearly demonstrate a commitment to basic standards of cleanliness, maintenance, and guest satisfaction, rather than risking a stay at this particular property.