Red Roof Inn Syracuse ico

Red Roof Inn Syracuse

Hotels Near Of MeNew YorkOnondaga CountySyracuseThompson Road

6614 Thompson Rd, Syracuse, NY 13206, USA

3.0

The hotel is located just off of a main thoroughfare in East Syracuse. The place is a no frills place to sleep while traveling. The facility is showing some age. Faded exterior paint, and room heating/'cooling units holding on by sheer luck. Our room lacked some amenities, like a hair dryer and a trash can. A piece of tile was missing in the walk-in shower. Cleanliness of the rooms could use improvement. The floors definitely could do with a thorough sweeping and mopping. Office staff were polite and helpful. Yet, they couldn't influence housekeeping to put a trash can in our room, but they did offer an extra-large trash bag for our use.

Kerry Thurlow
  • Overview
  • (315) 437-3309
  • www.redroof.com

Red Roof Inn Syracuse Introduce

For travelers exploring the Syracuse, NY area and specifically searching for "Hotels Near Of Me" with an emphasis on affordability, the Red Roof Inn Syracuse presents itself as a budget-friendly option. Located at 6614 Thompson Rd, Syracuse, NY 13206, USA, this hotel positions itself as a straightforward, no-frills place to sleep, catering to those who prioritize cost-effectiveness over extensive amenities and luxury.

The environment of Red Roof Inn Syracuse is primarily functional, designed to offer a basic lodging experience. The hotel is conveniently situated "just off of a main thoroughfare in East Syracuse," which provides easy access for travelers driving through or visiting the local area. However, it's important for potential guests to set their expectations regarding the facility's condition. Reviews indicate that the "facility is showing some age," with mentions of "faded exterior paint" and "room heating/cooling units holding on by sheer luck." This suggests that the hotel's appearance may reflect its budget pricing. While the environment aims to be practical for a short stay, guests should be aware that it may not offer the most modern or aesthetically polished surroundings. The general area around the hotel is commercial, typical of properties located near major roads, providing convenience for dining and other necessities. Despite the observed age of the facility, the core purpose of providing a place to rest is central to its environmental offering.

The services at Red Roof Inn Syracuse are basic, focusing on providing essential needs for travelers. A consistent positive note in customer feedback is the politeness and helpfulness of the "office staff." While they may have limitations in directly influencing housekeeping (as in the instance of a missing trash can, where they "did offer an extra-large trash bag"), their willingness to assist guests is a recurring theme. The hotel typically offers free Wi-Fi, which is a standard expectation for modern travelers, though specific performance details are not consistently highlighted. As a Red Roof Inn property, it is generally known for being pet-friendly, allowing guests to travel with their furry companions without additional fees, a significant advantage for many. Parking is usually available on-site, catering to guests traveling by car. However, a concerning review mentioned a non-working phone for "several days" and a manager who "doesn't seem overly concerned about it," suggesting inconsistencies in maintenance and potentially a lack of responsiveness from management in certain situations. Another critical piece of feedback concerned a pre-booked handicap reservation not being honored, forcing a guest to take a third-floor room without sympathy from the manager. These incidents highlight potential variability in service delivery and guest accommodation, suggesting that while some staff members are helpful, systemic issues might exist.

The features of the rooms at Red Roof Inn Syracuse align with its "no frills" philosophy. Rooms are designed to provide a place to sleep comfortably while traveling. However, feedback indicates that some rooms may lack certain amenities that are commonly expected in hotels today. For example, one reviewer noted the absence of "a hair dryer and a trash can." There were also observations of maintenance issues, such as "a piece of tile was missing in the walk-in shower." The cleanliness of the rooms also appears to be a point of concern for some guests, with one review explicitly stating, "Cleanliness of the rooms could use improvement. The floors definitely could do with a thorough sweeping and mopping." This suggests that while efforts may be made, consistency in thorough cleaning might vary. Despite these points, the core feature of providing a bed for the night is met. Rooms typically include a television and air conditioning/heating units, though their functionality may be questionable as noted in reviews. Guests should anticipate basic furnishings and minimal decorative elements. The emphasis is on providing a straightforward, affordable place to rest after a day of travel or activities.

Regarding promotional information, Red Roof Inn, as a brand, frequently offers competitive rates and various discounts, appealing directly to budget-conscious travelers. Guests can often find deals by booking directly through the Red Roof Inn website or by calling the hotel at (315) 437-3309 or +1 315-437-3309. The brand's focus on value and pet-friendly policies are often key promotional points. Its location in East Syracuse provides access to local attractions and businesses, including proximity to Syracuse Hancock International Airport (SYR), Destiny USA, and Syracuse University, although it is not directly adjacent to these major hubs. For those traveling on a tight budget or needing a quick overnight stop, the economical pricing is often the primary draw. However, potential guests should carefully consider the mixed reviews regarding maintenance and consistency in service delivery, as these factors could significantly impact their stay. The hotel is most suitable for travelers with minimal expectations for amenities and who prioritize price and location off a main thoroughfare. Guests should be aware of the potential for an older facility and basic room features when making their booking decision.

In conclusion, the Red Roof Inn Syracuse serves as a functional and budget-friendly option for those searching for "Hotels Near Of Me" in the Syracuse area. While its "no frills" approach means guests should not expect extensive amenities or modern aesthetics, it aims to provide a place to sleep at an economical price point. Strengths include its convenient location off a main road and generally polite front desk staff. However, potential guests should be prepared for a facility showing its age, possible inconsistencies in room maintenance and amenities, and instances of less than sympathetic management, as indicated by recent customer feedback. It is most suitable for travelers prioritizing affordability and a basic overnight stay, rather than those seeking a comprehensive or luxury hotel experience.

Red Roof Inn Syracuse Photos

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Red Roof Inn Syracuse Location & Map

6614 Thompson Rd, Syracuse, NY 13206, USA

Reviews

The hotel is located just off of a main thoroughfare in East Syracuse. The place is a no frills place to sleep while traveling. The facility is showing some age. Faded exterior paint, and room heating/'cooling units holding on by sheer luck. Our room lacked some amenities, like a hair dryer and a trash can. A piece of tile was missing in the walk-in shower. Cleanliness of the rooms could use improvement. The floors definitely could do with a thorough sweeping and mopping. Office staff were polite and helpful. Yet, they couldn't influence housekeeping to put a trash can in our room, but they did offer an extra-large trash bag for our use.

Apr 20, 2025 · Kerry Thurlow

I have stayed at Red Roof Inn in Syracuse for over 25 years. I have always had a positive experience. However this hotel has hit rock bottom. The phone has not worked for several days. The manager doesn't seem overly concerned about it. I have had a first floor handicap reservation for several months. I arrived and was told that I had to take a third floor room. The manager was anything but sympathetic. Stay away from this place unless they bring in competent management.

Mar 28, 2025 · Roger Baskin

Bed bugs. Pet pee in elevator. Arrived. Asked for first floor because the lot was empty. Can't because first two floors "under renovation." No construction vehicles. Will not do again. Deadbolt was not in service. Was placed next to the only other tenants who were up late. Can't call and let them know because the number listed is out of service. Edit in response to owner: The words are nice but fall short of comfort. Your negligence cost us hundreds of dollars in medical care, lost time on a business trip, and 5 days of allergic misery. How am I supposed to use these empty promises to recover what has been lost? Your reputation is tarnished. Integrity compromised. Do better.

Apr 05, 2025 · Joe Gorse

Booked this hotel so I could attend my child’s graduation. They cancelled my room without warning. All I got was an email that it was cancelled. No explanation. No apology, NO ALTERNATE OPTIONS OFFERED! I worked in the travel industry for over 2 decades and I understand these things happen BUT you call the guest to let them know and you come prepared with a re-accommodation! I am disgusted and disappointed. Plus, even if you try to call the location, guess what? THEY DON’T ANSWER THE PHONE. Red Roof Inn…have you guys just given up or what? Show some pride in what you do. Listen to the call I made to your customer service agent last night. It was I who had to instruct her to take steps. Thank goodness she was so amenable because it was clear that NO ONE on your team is training customer service how to resolve involuntary cancellations. **UPDATE** This hotel is still selling rooms for the date that I originally booked. Looks like they didn’t want me to stay just one night because if I look for two nights, VOILA, the nights are available. I was told this property was going to close for the dates I booked and that is why they cancelled my booking. WOW. Clearly that is not the case.

Apr 26, 2025 · Lily Choi

Awful hotel. I'm almost disappointed we cannot put negative star reviews. Room smells weird and doesn't look clean. As other reviewers said, found roaches (in my case in the shower). Worst thing is the toilet doesn't flush. I took a closer look, parts are disconnected in the water tank. And there is a clamp on the water supply, preventing water from filling the tank!!! Now I'm not plumber, but this doesn't look right to me..... Avoid at all cost! Edit since I cannot reply... 1. The toilet was not malfunctioning. It was literally NOT functioning. That means we could NOT use the toilet. 2. Have you counted how many people complained about the cockroaches, and you are still pretending that the hotel is periodically treated again pests? 🙄 3. Are you going to do something about it? A refund would be welcome....

Apr 16, 2025 · Caroline Rosin

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