Residence Inn Cedar Rapids South

For residents of Iowa, finding a reliable and comfortable hotel for an extended period, whether due to a home renovation, a long-term work assignment, or a family visit, can be a crucial decision. The Residence Inn Cedar Rapids South is a property that, on paper, promises a seamless and home-like experience. As an extended-stay hotel, it is designed to provide more than just a place to sleep, but a place to live, with apartment-style suites and full kitchens. This article is written for you, the local Iowan, to provide a clear and factual overview, balancing the hotel's intended offerings with the real-world experiences of recent guests. Our goal is to give you a comprehensive picture of what to expect, allowing you to weigh the pros and cons and decide if this hotel meets your specific needs.

The Residence Inn Cedar Rapids South is a Marriott property that aims to deliver a consistent level of quality and service. Its all-suite design is a key feature, providing guests with separate living, dining, and sleeping areas. The lobby and common areas often present a nice and clean impression, as a recent guest noted, with a design that gives the hotel a welcoming feel. However, guest feedback indicates that the hotel’s execution of its services can be inconsistent. While the front desk staff is often described as "nice" and "attentive," issues with core amenities, such as cleanliness and food service, have been a source of frustration for some guests. For example, a guest reported having to switch rooms because the first one "was not cleaned properly, dirty mens underwear hanging in bathroom and food in sink." This experience, coupled with a lack of follow-up from management on issues, suggests a gap between the hotel's brand promise and its on-the-ground performance. This article will help you navigate these potential issues and provide a realistic view of what your stay might entail.

Located at 730 33rd Ave SW, Cedar Rapids, IA 52404, USA, the Residence Inn Cedar Rapids South boasts a convenient and accessible location. For those traveling by car, its proximity to I-380 makes it an excellent hub for exploring Cedar Rapids and the surrounding region. The hotel is situated in a commercial area, which means it is a short drive from various dining and shopping options. For locals, this location is ideal for hosting out-of-town guests who may need to access different parts of the city with ease. The hotel is also conveniently located near attractions like Kirkwood Community College, Hawkeye Downs Speedway, and the McGrath Amphitheater. While the hotel is not in the heart of downtown, its strategic location provides a quiet retreat while still offering easy access to the city's main points of interest. The area is well-served by major roads, ensuring that getting to and from the hotel is a straightforward process.

The hotel offers a list of services and amenities that are standard for an extended-stay property, but guest feedback suggests that their reliability and availability can be an issue.

• Complimentary Breakfast: The hotel provides a complimentary buffet breakfast. However, a recent review noted that the hot food trays were empty, there was no coffee, and no utensils were stocked, even during a quiet time, forcing the guest to buy breakfast elsewhere.
• Indoor Pool: An indoor pool is available for guests, providing a year-round recreational option.
• Full-Sized Kitchens: Each suite is equipped with a full kitchen, including a refrigerator, stovetop, microwave, and dishwasher. This is a key feature for extended-stay guests.
• Fitness Center: A 24-hour fitness center is provided for guests to maintain their workout routines.
• Guest Laundry: The hotel has on-site coin-operated laundry facilities, which are essential for longer stays.
• Pet-Friendly Policy: The hotel is pet-friendly, allowing two pets per room (dogs or cats up to 75 lbs) for a non-refundable cleaning fee. This is a great feature for guests traveling with their furry companions.
• Free Wi-Fi: Both wired and wireless internet access is available free of charge in all rooms and public areas.
• Outdoor Amenities: The hotel also offers outdoor spaces, including a fire pit, a picnic area, and a barbecue grill, for guests to enjoy.
• Meeting Spaces: The hotel has a meeting room for small gatherings or business meetings.

The Residence Inn Cedar Rapids South has several features and highlights that are crucial for prospective guests to consider, as they represent the hotel's strengths and weaknesses.

• Apartment-Style Suites: The spacious, all-suite rooms with full kitchens are a major highlight for those on extended stays, as they provide a genuine home-like feel and the convenience of preparing one's own meals.
• Friendly Staff: Reviews frequently mention the "nice" and "welcoming" front desk people, indicating that the personal interactions with the staff are often a positive aspect of the stay.
• Prime Location: The hotel's location is a key feature, offering easy access to major roads, attractions, and businesses in Cedar Rapids, making it a convenient base for exploring the area.
• Inconsistent Cleanliness: A significant concern is the inconsistency in room cleanliness. A guest's experience of finding a dirty room upon check-in is a serious issue that points to a potential lapse in housekeeping standards.
• Reliability of Services: The hotel’s complimentary breakfast, a major selling point, has been noted to be unreliable. A guest's experience of finding empty food trays and no coffee highlights a potential gap between advertised services and the reality of the experience.
• Customer Service Follow-up: A major negative highlight is the lack of follow-up from management. A guest, who is a Marriott Titanium member, reported waiting three days for a manager to contact them about a service issue, which demonstrates a failure to meet customer expectations, particularly for frequent guests.
• Lack of Resolution: The frustration expressed by a guest about the lack of a resolution beyond a generic apology is a strong indicator of a poor customer service experience. This suggests that guests with issues may not get the compensation or attention they expect.

For those who want to contact the Residence Inn Cedar Rapids South for reservations or inquiries, here is the essential contact information. Given the feedback on service, it is highly recommended to call the hotel directly to confirm any specific needs or concerns before booking.

• Address: 730 33rd Ave SW, Cedar Rapids, IA 52404, USA
• Phone: (319) 450-7647

For a local Iowan, the Residence Inn Cedar Rapids South is a suitable option for extended-stay needs, but it comes with caveats. If you are looking for a hotel with a kitchen for a longer stay and are on a budget, the spacious suites and amenities like the indoor pool and fitness center are appealing. It could be a viable choice for families in the midst of a home renovation or for hosting a visiting relative who will be in town for a week or more. The hotel’s location is a definite plus for anyone with a car, providing a convenient home base for navigating the city. However, locals should manage their expectations regarding the reliability of certain services, such as the complimentary breakfast, and be prepared for potential inconsistencies in room cleanliness. While the front desk staff may be friendly, the potential for a lack of managerial follow-up on issues is a serious consideration for those who value consistent and high-quality service. Ultimately, the hotel is a good choice for someone who prioritizes an apartment-style room and is willing to be flexible with some of the more standard hotel amenities.