Rochester Residence Inn

For individuals searching on "Hotels Near Of Me" platforms for an extended stay option in Rochester, New Hampshire, the Rochester Residence Inn is a property that may appear. Situated at 182 Milton Rd, Rochester, NH 03868, USA, and part of the Marriott family of brands, Residence Inn properties are typically designed to cater to travelers needing more than just a standard hotel room, offering a home-like environment for longer durations. You can reach them by phone at (603) 755-3411 or +1 603-755-3411.

The Rochester Residence Inn is located on Milton Road, a key thoroughfare in Rochester, providing relatively straightforward access to the local area. Rochester itself is a city in Strafford County, New Hampshire, known for its mix of residential, commercial, and industrial areas. While the hotel is not in a bustling urban center, its location on a main road offers convenience for driving to various destinations. Guests can expect a suburban setting.

In terms of accessibility, the hotel's location offers connections to other parts of New Hampshire. For example, it is within reasonable driving distance to larger cities like Portsmouth, with its vibrant downtown and Seacoast attractions, and Dover. Local amenities in Rochester typically include various dining establishments, retail stores, and services. Proximity to local businesses and medical facilities might be a factor for extended-stay guests on assignment. The property is designed to be self-sufficient for guests, with facilities that allow for comfortable long-term stays.

However, recent guest reviews suggest that the immediate environment, particularly concerning noise levels, can be a concern. One review explicitly mentions "always loud all the people are always outside talking loud, annoying kids playing at night when they should be asleep in the back yard always loud noises and banging slamming doors plain rude don't have no respect for others." This feedback indicates that despite the hotel's design for longer stays, the tranquility of the environment may be compromised by other guests' behavior.

Residence Inn properties are typically known for their suites, which are equipped with amenities designed for longer stays. This includes fully equipped kitchens, providing guests with the flexibility to prepare their own meals. Standard services at a Residence Inn often include a complimentary breakfast, an indoor pool, a fitness center, and pet-friendly accommodations.

Specific amenities typically found at Residence Inn properties that would likely be available at the Rochester Residence Inn include:

• Spacious Suites with Full Kitchens: Each suite is designed to be a "home away from home," featuring a kitchen complete with a refrigerator, microwave, stovetop, and often a dishwasher, along with essential cooking and dining utensils. This is a primary draw for extended-stay guests.
• Complimentary Breakfast: Residence Inn usually offers a complimentary hot breakfast buffet, providing a convenient and cost-saving meal option for guests.
• Indoor Pool: An indoor pool is a common amenity, offering a recreational space for guests.
• Fitness Center: A fitness center is typically available for guests to maintain their exercise routines.
• Pet-Friendly Policy: Most Residence Inn locations are pet-friendly, accommodating guests traveling with their furry companions, though specific fees and policies would apply.
• Complimentary Wi-Fi: High-speed internet access is generally provided free of charge throughout the hotel.
• On-Site Laundry Facilities: Guest laundry facilities are often available, which is crucial for longer stays.
• Grocery Delivery Service: Some Residence Inn locations offer a complimentary grocery delivery service to help guests stock their in-suite kitchens. It would be advisable to confirm this service with the Rochester location directly.
• Business Services: Business centers and meeting spaces are typically available for corporate travelers.
• Parking: Free self-parking is usually provided.

However, the guest reviews provided paint a concerning picture regarding the actual delivery of these services and the overall guest experience. One review highlights a severe issue with customer service and booking, stating, "I called to book this hotel for December 22-January 2. I was told no reservations could be made and to call back December 18th. I asked how am I to book a trip for the holidays calling a couple days before travelling and I was told to call another hotel." This suggests a significant problem with reservation management and staff responsiveness to guest needs, particularly for important holiday travel. Furthermore, the reviewer indicated their intent to report this to corporate, implying a serious breach of typical Residence Inn service standards.

Another review goes into disturbing detail about the cleanliness and security of the rooms and the property. Claims of "dirty floors never sweeped," "uncleaned fridge," "no working heat or lights," and "housekeeping troll go through our personal belongs and steal all our food left only what she didn't want" are extremely serious. These allegations, coupled with accusations of overcharging by staff ("charges etc for his own pockets its 100 a night 500 a week he over charges people 120 a night and 550 a week"), represent a severe deviation from expected hotel standards and a significant concern for potential guests.

Residence Inn properties are inherently designed with features that cater to extended stays, aiming to provide comfort and convenience over longer periods. These features are generally appealing to various travelers, including those on business assignments, relocating, or families needing more space.

Typical features of a Residence Inn include:

• Suite-Style Accommodation: Offering distinct living, sleeping, and dining areas in each room, providing more space and privacy than traditional hotel rooms.
• Home-like Amenities: The full kitchens are a cornerstone feature, promoting self-sufficiency and cost savings on meals.
• Community Focus: Some Residence Inn properties have common areas like outdoor patios with BBQ grills or sports courts, encouraging a sense of community among guests.
• Marriott Bonvoy Program: As a Marriott brand, guests can typically earn and redeem Marriott Bonvoy points for their stays.

However, based on the provided reviews, the practical execution of these features at the Rochester Residence Inn appears to be severely compromised. The claims of non-functional utilities ("no working heat or lights"), lack of basic cleanliness ("dirty floors never sweeped"), and allegations of theft and deceit by staff ("housekeeping troll go through our personal belongs and steal all our food") directly contradict the very essence of comfort, security, and reliability that an extended-stay hotel, especially one under the Marriott brand, is supposed to offer. The accusations of overcharging further erode trust in the establishment's integrity.

Generally, Residence Inn properties are promoted as reliable, comfortable, and convenient options for extended stays, emphasizing the benefits of a full kitchen, complimentary breakfast, and a welcoming environment. Guests often choose them for business trips, relocations, or family vacations where extra space and home-like amenities are desired.

However, the promotional narrative for the Rochester Residence Inn is severely undercut by the recent guest reviews. The feedback provided is overwhelmingly negative and includes extremely serious accusations. The first review's experience with booking difficulties and dismissive staff response ("told to call another hotel") indicates a fundamental breakdown in customer service. The second review is particularly damning, detailing multiple critical failures: lack of cleanliness, non-functional room features, security concerns with staff entering private belongings and alleged theft, and accusations of fraudulent overcharging. The reviewer's strong language ("absolutely disgusting," "worst motel around town," "damn lie," "pathetic") conveys a profound level of dissatisfaction and a complete loss of trust in the hotel.

Such explicit and severe complaints, especially concerning cleanliness, security, and ethical practices, would be a major deterrent for any potential guest searching on a "Hotels Near Of Me" platform. While the information provided is limited to these specific negative reviews, they raise significant red flags that prospective guests should be aware of and consider carefully before booking at the Rochester Residence Inn. An objective assessment, based solely on this information, would conclude that this hotel currently presents substantial risks to guest satisfaction and safety, despite the general positive reputation associated with the Residence Inn brand.