Rodeway Inn

For users Browse the "Hotels Near Of Me" platform in search of lodging options in Swansea, Massachusetts, Rodeway Inn offers a budget-friendly choice. Situated at 999 Grand Army of the Republic Hwy, Swansea, MA 02777, USA, this hotel provides basic amenities and services, but potential guests should be aware of varying customer experiences, particularly concerning service, cleanliness, and certain policies. This introduction aims to objectively present the hotel's environment, services, features, and any relevant promotional information, drawing from available online data and direct customer reviews.

Location and Environment:

Rodeway Inn in Swansea is located on the Grand Army of the Republic Highway, a key thoroughfare in the area. Swansea is a town in Bristol County, Massachusetts, offering a mix of suburban and semi-rural environments. While the location provides convenient access to the highway, one customer review describes it as "down a dark road," leading to a perception of it being a "sketchy location." This suggests that while easily accessible by car, the immediate surroundings might not be brightly lit or bustling. The overall environment within the hotel, as indicated by reviews, can be impacted by factors such as noise from neighbors and perceived cleanliness issues like "water stains in ceiling" and a lack of essential toiletries. These elements contribute to the perceived "environment" of the stay for guests, highlighting areas where expectations may need to be managed.

Contact Information:

For inquiries, bookings, or direct communication, Rodeway Inn Swansea can be reached via phone at (508) 675-7700 or mobile phone at +1 508-675-7700. Utilizing these direct lines allows potential guests to verify information, clarify policies (such as deposit requirements), and address any specific concerns they may have prior to their stay.

Rooms and Amenities:

Rodeway Inn Swansea offers 48 guest rooms across 2 floors. The rooms are generally described as "a nice size" and include amenities such as air conditioning, a refrigerator, microwave, and a flat-screen TV with cable channels. Free in-room WiFi is available, and guests can also expect bed sheets and towels. Some rooms may even feature spa baths or be designated smoking rooms, offering a variety of choices to suit different preferences. The hotel also provides daily housekeeping. However, a significant concern raised by a customer was the initial absence of "toiletries or soap in the room," which directly impacted their ability to maintain hygiene and led to a dispute over a soiled towel. While the hotel claimed soap was "conveniently hidden in the drawer," this experience highlights a potential inconsistency in room preparation.

Beyond the individual rooms, Rodeway Inn offers a few common amenities. These include:

• Free Self-Parking: Ample on-site parking is available, which is a convenient feature for guests traveling by car.
• 24-Hour Front Desk: A staffed front desk is available around the clock, providing assistance for check-ins, check-outs, and other guest needs.
• Vending Machines: For quick snacks and drinks, vending machines are available. One review noted a lack of snacks or drinks but was told by management that this was "coming soon," suggesting an ongoing effort to improve amenities.
• Fitness Center: The hotel does offer a fitness center, allowing guests to maintain their exercise routines.
• Pet-Friendly: Rodeway Inn is a pet-friendly hotel, allowing dogs (limit 1 total, up to 35 lbs) for an additional fee of $25 per pet, per day, plus a refundable deposit. Service animals are exempt from fees.
• Accessibility: The hotel offers wheelchair-accessible parking and van parking. However, upper floors are accessible by stairs only, as there is no elevator.

Services and Guest Experience:

The customer service at Rodeway Inn Swansea, as depicted in the reviews, is a major area of concern. While the reception desk is staffed 24 hours a day, the experience with staff has been described as "awful" by one guest. A significant point of contention revolves around the hotel's deposit policy. One customer reported being unexpectedly charged a $100 cash deposit upon arrival, despite the booking app not mentioning it. This cash deposit policy, coupled with an subsequent deduction of $25 for a soiled towel (in a room that reportedly lacked soap), led the guest to describe the practice as a "con" and "money grab," believing it was intentionally designed to levy fees. Such experiences indicate a lack of transparency and potential difficulties in dispute resolution. The issue of "noisy neighbors beating and bumping against the walls, at all hours" also points to challenges in ensuring a peaceful stay for guests, and suggests that staff may not effectively manage disruptive guests or that soundproofing is inadequate. While some positive feedback about staff being "nice and respectful" exists on other platforms, the detailed negative reviews provided here highlight severe inconsistencies in service quality and guest satisfaction.

Features and Unique Selling Points:

Rodeway Inn Swansea's primary features include its budget-friendly rates and its accessibility from Grand Army of the Republic Highway. The availability of free WiFi, free parking, in-room microwaves and refrigerators, and a fitness center adds practical value for travelers. Its pet-friendly policy is a distinct advantage for guests traveling with their animals. The hotel is part of the Choice Hotels brand, which means guests can earn Choice Privileges points. Some online sources mention "renovated rooms with jacuzzi options," which, if available, could be a desirable upgrade for some guests. The location is noted as being within easy reach of T.F. Green Airport and various local attractions like Battleship Cove and nearby universities, positioning it as a convenient stop for different types of travelers.

Promotional Information and Considerations for "Hotels Near Of Me" Users:

For users on the "Hotels Near Of Me" platform, Rodeway Inn Swansea would likely be promoted as an affordable option for a "simple stay" with essential amenities. Promotional materials often highlight the free WiFi, free parking, and the pet-friendly nature of the hotel. However, it is crucial for potential guests to pay close attention to the detailed customer reviews that describe significant issues. The discrepancy between booking app information and the hotel's on-site deposit requirement, coupled with the controversial towel charge, are red flags. The complaints about noise and lack of basic toiletries also point to a potentially less-than-ideal experience. While the hotel aims to provide "simple amenities," these core issues can severely impact guest satisfaction. It is strongly advised that "Hotels Near Of Me" users considering Rodeway Inn Swansea directly contact the hotel to confirm all current policies, particularly regarding deposits and amenities provided in the rooms, and to manage expectations regarding noise levels and overall service quality. Prioritizing direct communication and understanding all terms before booking is essential to avoid potential dissatisfaction.