Rodeway Inn Willington North ico

Rodeway Inn Willington North

Hotels Near Of MeConnecticutCapitol Planning RegionWillingtonRuby Road

327 Ruby Rd, Willington, CT 06279, USA

2.0

The worst hotel in CT. Besides a manager, who is not professional, does not care about patrons, and has a nasty demeanor, this hotel owes us a refund for our stay. We photographed all the black mold, blood, which was in our rooms, the halls, the ice machine…the bugs, the garbage, etc. He charged us for a night that we were not even there. We went back in the evening for a refund but he refused and said it was our fault for not complaining and sleeping in the room with all the problems. We had complained about the cigarette smoke immediately and asked for another room. The air conditioner sounded like a jet engine all night. The hotel staff knew this unit was broken, but booked us this room anyway. All the rooms reeked of smoke. He told us the first night that there were no more rooms available. It was too late at night to travel to a new hotel. We are filing with the consumer fraud division for reimbursement. If you read these reviews by all, you can see that the hotel does not care, and have made no improvements despite the unsanitary conditions. We are filing with the State that the property be shut down through the attorney general and ask others who stay here do the same. All the manager had to do is refund our loss, and he refused, and didn’t care that we got no sleep. The only thing someone expects from a hotel is to have a restful sleep.

Bonnie Brinkley
  • Overview
  • (860) 684-1400
  • www.choicehotels.com

Rodeway Inn Willington North Introduce

The Rodeway Inn Willington North, located at 327 Ruby Rd, Willington, CT 06279, USA, is an establishment that may appear in search results for "Hotels Near Of Me" in the Willington, Connecticut area. When considering this hotel, it is important to provide an objective introduction based on information readily available through public reviews and online data, as this forms the most comprehensive picture of what a potential guest might expect.

Regarding the environment of the Rodeway Inn Willington North, reports from multiple guest reviews paint a consistent picture that requires careful consideration. The external appearance of the property is noted to have unmaintained pavement and lighting equipment. Internally, there are widespread mentions of a strong and pervasive cigarette smoke smell throughout the entire building, including in guest rooms. This suggests that the air quality and general freshness of the indoor environment may be significantly compromised for many guests. Furthermore, reviews frequently describe the presence of significant cleanliness issues, including visible mold, stains, and dirt in various areas such as rooms, hallways, and near the ice machine. Reports also include observations of bugs and general garbage within the premises. Some guests have noted cracked windows with tape over them, indicating potential maintenance deficiencies that impact the overall structural integrity and perceived safety of the environment. The presence of an alleged "hoarder car" in the parking lot and descriptions of random people, "vagrants and drug addicts," and "ethnic family members living throughout the inn" suggest a potentially uncomfortable and, for some, unsettling atmosphere within the hotel's common areas and surroundings. This cumulative feedback indicates an environment that may not meet standard expectations for cleanliness, comfort, or security often associated with hotel stays.

In terms of services, the information available primarily highlights areas of concern rather than positive offerings. The hotel's management and staff have been criticized in reviews for being unprofessional, unhelpful, and having a "nasty demeanor." Specifically, issues regarding refund refusals have been raised, even when guests report severe problems with their rooms and are unable to stay. This indicates a potential lack of customer service and responsiveness to guest complaints. While a pool is listed as a feature in some external descriptions, reviews explicitly state that the pool has been closed for an extended period, with one guest suggesting it has been closed since at least 2017, despite claims of "winter damage." This suggests a discrepancy between advertised services and actual availability. Similarly, reports of non-functional air conditioning units in rooms, despite staff knowledge of the issue, point to a failure in providing essential services that are expected for a comfortable stay. The basic services of providing a clean and well-maintained room, along with responsive and caring staff, appear to be significantly challenged based on the feedback available.

The features of the Rodeway Inn Willington North, as described by guests, primarily relate to the condition of its rooms and facilities. Rooms are often described as "cookie cutter 1970s duplicate rooms," suggesting an outdated aesthetic. Specific issues reported include dirty toilets, sinks, and showers. Air conditioning units are noted to be broken or sound excessively loud, likened to a "jet engine," making restful sleep difficult. The presence of blood stains in rooms and hallways, as well as on the ice machine, along with alleged drug paraphernalia like a "crushed coke can used for smoking crack or meth on the ice machine," are extremely serious allegations that point to significant health and safety concerns. The elevator is described as "weak," and floorboards as "loose and squishy," raising concerns about the structural integrity and safety of the building. The lack of proper lighting in the parking lot and unmaintained pavement also contribute to a less secure and appealing feature set. Overall, the features as reported by guests suggest a property in significant disrepair, potentially failing to meet fundamental standards for guest accommodation. The telephone number for the hotel is (860) 684-1400, and the mobile phone number is +1 860-684-1400.

Given the overwhelmingly negative feedback from multiple sources, promotional information for the Rodeway Inn Willington North should be viewed with caution. While standard hotel listings may highlight typical amenities such as free Wi-Fi or parking, the veracity and quality of these offerings are heavily contradicted by guest experiences. The primary method of promotion for any hotel is usually through its brand affiliation (in this case, Rodeway Inn, part of Choice Hotels) and online travel agencies. However, the severe and consistent nature of the negative reviews suggests that the hotel may be struggling to uphold the brand standards. Guests are explicitly advised in multiple reviews to "DONT STAY HERE, NOT WORTH THE MONEY." There are also strong calls for regulatory intervention, including reports of filings with consumer fraud divisions and requests for the property to be "shut down through the attorney general" due to "unsanitary conditions." The sentiment expressed is that "SHAME ON CHOICE HOTELS FOR KEEPING THIS GARBAGE DUMP UNDER CONTRACT" and that the "BOARD OF HEALTH" is needed. These comments serve as very stark warnings, effectively counteracting any typical promotional messaging. Therefore, while standard promotional channels exist, the most prominent "promotional information" for this specific hotel, based on publicly available data, consists of severe warnings and negative testimonials from past guests.

Rodeway Inn Willington North Photos

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Rodeway Inn Willington North Location

Rodeway Inn Willington North

327 Ruby Rd, Willington, CT 06279, USA

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Reviews

The worst hotel in CT. Besides a manager, who is not professional, does not care about patrons, and has a nasty demeanor, this hotel owes us a refund for our stay. We photographed all the black mold, blood, which was in our rooms, the halls, the ice machine…the bugs, the garbage, etc. He charged us for a night that we were not even there. We went back in the evening for a refund but he refused and said it was our fault for not complaining and sleeping in the room with all the problems. We had complained about the cigarette smoke immediately and asked for another room. The air conditioner sounded like a jet engine all night. The hotel staff knew this unit was broken, but booked us this room anyway. All the rooms reeked of smoke. He told us the first night that there were no more rooms available. It was too late at night to travel to a new hotel. We are filing with the consumer fraud division for reimbursement. If you read these reviews by all, you can see that the hotel does not care, and have made no improvements despite the unsanitary conditions. We are filing with the State that the property be shut down through the attorney general and ask others who stay here do the same. All the manager had to do is refund our loss, and he refused, and didn’t care that we got no sleep. The only thing someone expects from a hotel is to have a restful sleep.

May 18, 2025 · Bonnie Brinkley

Got two rooms without reading into reviews. Was here for the CLEETUS McFarland event: New England 900. After day one we arrived at the "inn" very tired from a long day. We immediately left after seeing our rooms. The manager would not return our money. We skipped day 2 of the event and drove 2 hours home at midnight. -Hoarder car in parking lot. Not maintained pavement and lighting equipment. -Dirty, unprofessional employees -Lied about pool damage from the winter, (closed since like 2017 USE GOOGLE EARTH) -Cigarette smells throughout the entire building. -Crushed coke can used for smoking crack or meth on the ice machine. -Weak elevator, Loose and squishy floorboards. -Mold, stains, dirt EVERYWHERE. -Cracked windows with tape over them. -Cookie cutter 1970s duplicate rooms. -Dirty toilet, sink, shower. - AC did not work in 1/2 rooms. -Ethnic family members living throughout the inn. Random people just hanging around. Vagrants and drug addicts. !!! Heavy emphasis on other peoples reviews. !!! DONT STAY HERE, NOT WORTH THE MONEY. SHAME ON CHOICE HOTELS FOR KEEPING THIS GARABGE DUMP UNDER CONTRACT. NEED BOARD OF HEALTH.

May 17, 2025 · G P

I feel like the minimum features that a hotel/motel should have are being SAFE and CLEAN...and this place had neither. Upon first entering our room, we looked around and noticed that the towels in the sink area were dirty (they had brown/yellow stains and were stiff in some areas), the toilet was also stained brown, the bathroom light was very dim and made a loud unpleasant noise whenever turned on, and the room also smelled unpleasant. During our first night, we were harshly woken up by multiple screams coming from the hallway and banging on our door. There were multiple people yelling for us to open up and trying to jam the door open... Also, the staircases smell like mold and cigarettes. And on top of that, the walls are very thin, I could hear the IG reels that the room next door was playing 😐

Apr 10, 2025 · J K

Came here to say how is this place this in business? People posting their bed bug bites while still in the hotel room. Soiled carpets and beds. No refund policy, even if you're eaten alive by bed bugs. Someone just got strangled there. Needles in the lobby. The staff acknowledges our reviews, and says they will be better, but this place is just getting worse by the minute. Please go away.

Mar 06, 2025 · Sarah

The room all in itself is ok. The only thing I didn't like was that they didn't have a refrigerator nor a microwave 😭other than that it was ok. Heat worked great and 🚿 were hot.

Jan 24, 2025 · Demarcus Linen

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