Vernon Motel

For local users searching for "Hotels Near Of Me" in Vernon, Connecticut, the Vernon Motel, located at 451 Hartford Turnpike, Vernon, CT 06066, USA, may appear as an option. With contact numbers listed as (860) 875-0781 and a mobile number +1 860-875-0781, it is seemingly accessible. However, it is crucial to provide a comprehensive and objective overview of this establishment, drawing heavily from detailed customer feedback available on the internet, to allow potential guests to make an informed decision. This introduction will cover its environment, services, features, and any relevant promotional information, strictly adhering to the provided user reviews to maintain objectivity and avoid presenting any missing information.

Environment and Location:

The Vernon Motel is situated on Hartford Turnpike in Vernon, CT. While its exact proximity to specific landmarks or amenities is not detailed in the provided information, its address suggests it's located on a main thoroughfare. Public reviews, however, shed light on the internal environment of the motel. Descriptions such as "gross," "dump," and "unbelievable" paint a concerning picture. Guests have reported visible signs of disrepair and neglect, including "holes all over the walls and ceilings," and "tape holding the floor down." The general atmosphere, as perceived by guests, is one of significant uncleanliness and poor maintenance. One review even starkly contrasts the motel's interior with the option of sleeping in a car, implying the car would be a "better choice" at 29 degrees Fahrenheit, highlighting the perceived discomfort and unsuitability of the accommodation. This strongly indicates that the immediate environment within the motel's premises is a significant deterrent for many potential guests, suggesting a lack of basic upkeep and cleanliness standards commonly expected in lodging establishments.

Services:

The service aspect of the Vernon Motel, as described by past guests, is a major area of concern. Customer interactions with the owners have been reported as "extremely rude," characterized by a "lack accountability" and instances of dishonesty. A particularly distressing incident involved an owner entering a guest's room without prior notification or permission while the guest's personal belongings were inside, and subsequently blaming the guest for not being aware of the intrusion. This demonstrates a severe lapse in professional conduct and respect for guest privacy. Attempts to resolve issues, such as requesting a discount for unsatisfactory conditions, were met with denial and argumentative responses from the staff, including alleged "lies" about pricing and prior discussions. The check-out process also appears to be problematic, with guests experiencing long wait times and rude interactions. The lack of basic communication, such as not calling a guest's cell phone for urgent matters, points to a fundamental failure in customer service protocols. The overall impression conveyed by reviews is one of unhelpful, confrontational, and unprofessional service from the management, making guest interactions a source of significant frustration rather than assistance.

Features of the Hotel:

Based on guest accounts, the features of the rooms at Vernon Motel are a primary point of dissatisfaction. Descriptions highlight severe issues with cleanliness and structural integrity. A room was described as "gross," with specific mentions of a bathroom that was "not cleaned at all." Reports include "red paint or something" smeared in the shower and on the floor, "little red spots" that were not blood but resembled "lipstick or something," and "boogers all over the shower curtain." The presence of "spiders crawling out of the drain" further emphasizes the unsanitary conditions. Structural deficiencies include a "hole in the ceiling in the shower" with "exposed wires," posing potential safety hazards. The beds themselves are a concern, with one room having "two beds," one of which had "stains all over it." A guest resorted to sleeping on their own comforter due to the unappealing state of the bedding. Furthermore, "holes all over the walls and ceilings" indicate a widespread lack of maintenance and repair. The functionality of in-room amenities also appears to be an issue, with a report of a "phone isn't connected to anything." While a faucet issue was reportedly disclosed at check-in, its severity or impact on guest comfort is overshadowed by the numerous other reported problems. The overall picture is that the motel's physical features are in a significant state of disrepair and lack basic cleanliness, making them far from desirable for a comfortable stay.

Promotional Information and Value:

The available information suggests that the Vernon Motel is positioned as a very budget-friendly option, with reported prices of $101 and $67 per night. However, promotional claims or benefits are not highlighted in the reviews; instead, the value proposition is severely undermined by the pervasive negative experiences. Despite the low price point, guests have explicitly stated that the accommodations are not worth the cost. One review states, "paid 67.00 should be free if you dare so gross," indicating that even at a low price, the perceived value is extremely poor. The idea of a "discount" mentioned by an owner was disputed by a guest, who claimed it was a lie and only a "warning" about a clogged drain. This suggests a lack of transparency in pricing or an attempt to justify substandard conditions. Given the severe issues with cleanliness, maintenance, and customer service, any perceived promotional benefit of a low price is negated by the reported conditions, leading guests to strongly advise against staying there. The overall sentiment is that this establishment offers virtually no value, regardless of its affordability, due to the profoundly negative guest experience.

Conclusion:

For local users searching for "Hotels Near Of Me" in Vernon, CT, an objective assessment of the Vernon Motel, based on extensive customer feedback, reveals significant concerns across all aspects of its operation. The environment is described as unsanitary and poorly maintained, with visible damage and a lack of cleanliness. Services are characterized by rudeness, dishonesty, and unprofessional conduct from the management, including unauthorized room entry and argumentative interactions. The hotel's features, particularly the rooms and bathrooms, are reported to be in a dire state of disrepair and filth, with issues ranging from stained beds to exposed wires and insect infestations. Despite a low price point, the perceived value is extremely poor, with guests explicitly stating that the motel is not worth any cost due to the unacceptable conditions and negative experiences. Based on the overwhelming negative feedback, including strong warnings not to stay there, potential guests are strongly advised to consider alternative accommodations when searching for "Hotels Near Of Me" in the Vernon area. The detailed accounts suggest that this establishment falls far short of basic hospitality standards and may present significant discomfort and dissatisfaction for travelers.