3.0

Absolutely Horrible! There was cockroaches on the floor the sheets were all dirty and my family and I heard fights and bagging loud noises come from the room! we left at 12:30am to leave and go on a 2 hour drive back home! Absolutely sucks. everyone was drugged and smoking. Do not come to this place!

Arthur Docarmo
  • Overview
  • (860) 889-2671
  • rosemontnorwich.com

Rosemont Suites Introduce

As a key listing within the "Hotels Near Of Me" category, Rosemont Suites offers a practical accommodation option for individuals and families looking for a stay in Norwich, CT. Located at 181 W Town St, Norwich, CT 06360, USA, this hotel aims to provide essential comforts for travelers. The property can be reached via phone at (860) 889-2671 or mobile phone at +1 860-889-2671.

Environment and Location:

Rosemont Suites is situated in Norwich, Connecticut, offering a convenient location that appeals to various travelers. It is positioned to provide relatively easy access to local sites and businesses, which can be advantageous for both leisure and business guests on a budget. The hotel is noted for its proximity to popular regional attractions, including the Mohegan Sun Casino and Mohegan Sun Arena, with some sources mentioning a casino shuttle service for guest convenience. Other nearby points of interest include Norwichtown Historic Cemetery and Norwichtown Mall, both within a mile or two. The hotel's location also offers good accessibility to major highways, simplifying travel in and out of the area. For those relying on air travel, Groton-New London Airport (GON) is approximately 28 minutes away by car, and Amtrak New London, Union Station, is about 24.58 km distant. While some guests have mentioned the surrounding area can be quiet, others have described a more active atmosphere, with some reviews alluding to disturbances from other guests.

Services and Amenities:

Rosemont Suites primarily focuses on providing fundamental services and amenities to ensure a functional stay. A notable feature of the accommodations is the inclusion of basic kitchenettes in each room. These kitchenettes typically come equipped with a microwave, refrigerator, and coffee/tea maker, allowing guests the option to prepare their own meals and potentially save on dining expenses. This amenity can be particularly appealing for longer stays or for families. All guestrooms at Rosemont Suites are equipped with air conditioning and premium bedding for comfort. For connectivity, complimentary in-room Wi-Fi is provided, and rooms feature satellite channels on 45-inch LCD televisions. Private bathrooms include shower/tub combinations and complimentary toiletries, along with a hairdryer. Practical amenities such as desks and ironing sets are also available. For guests with vehicles, complimentary self-parking is offered on-site. The hotel also has laundry facilities, which can be a significant convenience for guests during their stay. Rosemont Suites is a pet-friendly establishment, specifically welcoming dogs up to 50 lbs in designated rooms for an additional fee per night. Service animals are exempt from fees. While the hotel focuses on essential amenities, it's worth noting that some sources indicate the property does not have a swimming pool and that alcohol is not served on-site. Check-in is typically from 3:00 PM to 11:00 PM, and check-out is by 11:00 AM. Guests are advised to contact the property in advance for check-in instructions, especially if arriving outside standard hours, as early and late check-ins may not always be possible or may incur additional fees. The minimum age for check-in is 21 years old.

Features:

The defining characteristics of Rosemont Suites revolve around its affordability and the provision of essential conveniences. The presence of kitchenettes in every room stands out as a key feature, offering a degree of self-sufficiency not always found in similarly priced accommodations. Free Wi-Fi and complimentary parking add to the overall value proposition for guests. The hotel offers various room types, including double and quadruple configurations, to accommodate different group sizes. It is generally considered a budget-friendly option for travelers who prioritize cost-effectiveness over luxury. The property's policy to refuse certain bookings for group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties, indicates a focus on maintaining a certain environment for its guests. Accessibility features are present, such as wheelchair-accessible facilities, grab bars near toilets, and bathroom emergency pull cords.

Promotional Information and Considerations:

Given its listing under "Hotels Near Of Me," Rosemont Suites positions itself as a convenient and affordable choice for individuals and groups looking for lodging in the Norwich area. The hotel's proximity to Mohegan Sun Casino and other local attractions is often highlighted as a selling point. The inclusion of kitchenettes and free parking makes it an appealing option for budget-conscious travelers or those planning extended stays. While the hotel offers competitive pricing, it's important for prospective guests to be aware of the varied customer feedback available online. Some reviews praise the staff and the spaciousness of the rooms, and some appreciate the value for money, especially for short, overnight stays. However, a significant portion of reviews from various platforms indicate concerns regarding cleanliness, maintenance, and overall environment. Issues such as the presence of cockroaches, dirty sheets, loud noises, and the smell of smoke have been reported by some past guests. There are also mentions of outdated facilities and a general need for renovation. It is recommended that potential guests review recent feedback to set appropriate expectations before booking. For those seeking a quick and economical place to rest, with the added benefit of kitchenette facilities, Rosemont Suites might serve the purpose. However, those prioritizing modern amenities, a pristine environment, or a quiet atmosphere should consider the diverse guest experiences before making a reservation. The hotel accepts major credit cards such as American Express, VISA, and MasterCard, but does not accept cash payments.

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Rosemont Suites Location

Rosemont Suites

181 W Town St, Norwich, CT 06360, USA

Get directions

Reviews

Absolutely Horrible! There was cockroaches on the floor the sheets were all dirty and my family and I heard fights and bagging loud noises come from the room! we left at 12:30am to leave and go on a 2 hour drive back home! Absolutely sucks. everyone was drugged and smoking. Do not come to this place!

Dec 15, 2024 · Arthur Docarmo

Dirty place to do dirty deeds dirt cheap. Ideally they should just charge by the hour. Good place to find illicit substances. Seriously just a nasty place.

Apr 27, 2025 · Erik K

Believe me if I could do zero stars I would. This place is a mess. We ask for towels and never get them. They won’t give us new sheets. The amount of black mold building the bathrooms, around windows, ac/heating units and in the walls is disgusting. The overhead light in my room has an arch in the wiring and every time I replaced the bulb out of pocket it blew out the moment the light came on. The building manager is an absolute tyrant who literally busted my door open and I had to call the cops on him. They’re verbally abusing me and my family. They have zero hands free fire retardant systems and if you search online you’ll find they advertise a guest laundry room, pool and elevator yet being in this building since August I’ve never seen a pool or elevator. They had the laundry room until I had to call the cops for the break in then they removed them out of spite. The only kind thing I can say is that AJ and his wife are amazing people who deserve nothing but the best in life. The issues this company has are not because of his family it’s because he works for a slumlord.

Jun 17, 2024 · Jake Cady

Place was horrible. They charged $50 for a service dog (illegal), the rooms were filthy, no room service, outlets umcovered, one room didnt even have a shower curtain, the whole place smelled like smoke, someone tried to get into our room at 3am. The list goes on and on. Better off saving the money and sleepimg in your car before staying here

Oct 04, 2024 · Patrick McNair Jr.

WORST HOTEL EXPERIENCE EVER!! I booked through hotels.com, which I have never had a bad experience with ever. We went to check in at the hotel around 3:30 pm. The first thing we noticed when walking in was that the hotel smelled terrible! Also, it looked like the gentleman behind the front desk just rolled out of bed with his pajamas and slippers on. Anyways, I provided the front desk attendant with me and my girlfriends names to check in. He said he needed a confirmation code. I gave him the confirmation email from hotels.com with the iteniary number. Also, this room was prepaid for more than a month before check-in. He said he didn't have our information and that we would have to call hotels.com. This gentleman was so rude! I called hotels.com, and they said they'd call the hotel. We walked back into the lobby and saw the gentleman was no longer at the front desk. We heard the phone ringing, which we assumed was hotels.com calling him. All of a sudden, i saw the door to the side of the desk open, and the guy that was behind the desk was pulling up his pants. I swear to god I have never anything like this in my life. He answered the phone and it was hotels.com. They provided the confirmation number, and he tried saying they didn't provide him with the information earlier enough and that HE NO LONGER HAS ANY ROOM AVAILABLE!! At that point, we walked back to our car. Hotels.com eventually called us back and said he didn't have our information and that no rooms were available. They contacted us to a hotels.com specialist in transferring to a new hotel. She said to give her a few minutes and she would be calling other hotels in the area. She called back to our surprise, saying that the hotel we heard say numerous times say they didn't have a room now actually had a room for us. Mind you, this was about 2 hours after we already tried checking in, and we had a concert we were trying to get to. We realized that this loser now had a room because hotels.com was going to take away the money from him that we already paid. At this point, we no longer wanted to stay at this hotel because of what they just put us through, and we all this free time we surfed google and realized that the hotel was GROSS and complete trash! Hotel.com review was over a 6 when it should have been O. Just some of the words we saw to describe the Rosemont Suites were dirty, stains, filthy, loud, bugs, black mold and gross. Multiple people actually stayed in their car versus the nasty hotel room. That's interesting because that's what my girlfriend mentioned we might have to do. Anyways, we ended up getting a refund that would probably take a week to get. They had to call this hotel about us getting our refund. I gotta assume he gave the refund because he was worried about me going back in there, lol! Then we ended up booked with a hotel that was more than double the price of this trash hotel. My girlfriend says you get what you pay for. We were greeted at the LaQuinta Inn and Suites with a very attentive gentleman. We were heading up to our room in probably 3 minutes. The hotel and our room were super clean. After we got back from Mohegan Sun, we were greeted by another awesome front desk attendant. Before we left the next morning we had a very good breakfast that was included with our stay. Another amazing member of the hotel staff was watching over breakfast. The La Quinta Inn saved us from what ended up being a great night because of them! PLEASE NEVER STAY AT THE ROSEMONT SUITES. THIS IS THE ADDRESS TO NEVER STAY AT! 181 W Town St, Norwich, CT 06360!

Oct 15, 2024 · Mark Doyle

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