Sleep Inn ico

Sleep Inn

Hotels Near Of MeGeorgiaDouglas CountyDouglasvilleInterstate 20

7055 Concourse Pkwy, I-20 exit 34, Douglasville, GA 30134, USA

3.0

Had a 14 day reservation, waiting on house for move in, and upon arrival there was blood on sheets, they came to replace and blood was on those. The cleaner very friendly, apologized. I’m use to cleaning a room everywhere I go to make me and family comfortable but this place is disgusting!!! I made reservations for the holiday Express near by and moved over there. Although it was more expensive I didn’t even care! I really want all my money back! I even call Environmental Health for Douglasville. You all please don’t go, I’m in believe that they don’t wash covers with laundry detergent just water, smh!! The covers smell like sweat, disgusting!!! And the front desk really tried to tell me it wasn’t blood but bbq sauce, when I called about it appearing to be blood on the wall at 1st, come to find out it was blood that was found on the sheets and the Manager saw and was in agreement and apologized, smh!! Maybe it’ll all change when the Department of Environmental Health go check them out! Fingers crossed for the new customers they receive.

Sabrina Harris
  • Overview
  • (470) 374-9679
  • www.choicehotels.com

Sleep Inn Introduce

Hello there, fellow Georgians! When planning a trip, whether it's for business, pleasure, or just a quick stopover, finding the right accommodation is key. Today, we're taking a closer look at a familiar name in the lodging industry, Sleep Inn, specifically the location at 7055 Concourse Pkwy in Douglasville. This article aims to provide a clear, engaging, and factual overview of this hotel to help you, as local users, determine if it meets your needs for a stay in our community.

Sleep Inn is part of the Choice Hotels family, generally known for providing a simple, stylish, and consistent experience designed for a good night's rest. However, as with any hotel, individual locations can have varying guest experiences. Let's explore what the Sleep Inn in Douglasville offers, keeping in mind insights from recent customer feedback, to give you a comprehensive picture.

Location and Accessibility

The Sleep Inn in Douglasville is strategically located at 7055 Concourse Pkwy, I-20 exit 34, Douglasville, GA 30134, USA. This location offers significant advantages for travelers due to its direct proximity to Interstate 20 (I-20). Being right off Exit 34 means that getting to and from the hotel is exceptionally convenient, whether you're heading east towards downtown Atlanta or west towards Alabama and other parts of Georgia.

Douglasville itself serves as a convenient hub just west of Atlanta. From this Sleep Inn, you're approximately a 30-minute drive from downtown Atlanta's major attractions, including Centennial Olympic Park, the Georgia World Congress Center, the World of Coca-Cola, and State Farm Arena. For those looking for local entertainment, Six Flags Over Georgia is about 14 miles away, making it a viable option for theme park visitors. Additionally, Sweetwater Creek State Park, offering opportunities for hiking and fishing, is just about 10 minutes away.

The immediate vicinity of the hotel on Concourse Parkway also features numerous dining options. You can find popular restaurants like Golden Corral, Cracker Barrel, T.G.I. Fridays, Applebee's, and Ryan's Steakhouse adjacent to or within a mile of the hotel, allowing for easy access to meals without extensive driving. The presence of Arbor Place Mall about 2 miles away also adds to the convenience for shopping needs. The excellent access to I-20 and nearby amenities makes this Sleep Inn a practical choice for those traveling by car.

Services Offered

Sleep Inn hotels are typically designed to provide essential amenities for a comfortable and efficient stay. Based on general Sleep Inn standards and specific information for the Douglasville location, here are the services you can generally expect:

  • Complimentary Continental Breakfast: The hotel offers a free continental breakfast to help guests start their day. While reviews indicate a desire for more variety (e.g., hot items like eggs or sausage), it typically includes coffee/tea, cereals, and other standard continental fare.
  • Complimentary Wi-Fi: Free high-speed wireless internet access is available throughout the hotel, including in all guest rooms and public areas, ensuring you can stay connected.
  • Fitness Center: An on-site gym is available for guests who wish to maintain their workout routine while traveling.
  • 24-Hour Front Desk: The front desk is staffed around the clock to assist with check-ins, check-outs, and any guest inquiries or needs.
  • Free Self-Parking: Ample on-site parking is provided at no additional charge for guests.
  • 100% Smoke-Free Property: The hotel is a completely smoke-free environment.
  • In-Room Amenities: Guest rooms are typically equipped with essential comforts such as air conditioning, flat-screen TVs with premium channels, refrigerators, microwaves, coffee/tea makers, irons/ironing boards, and complimentary toiletries.
  • Business Center: For guests traveling for work, a business center with computer access and printing facilities is usually available.
  • Vending Machines: Convenient access to snacks and beverages.

While these are standard offerings, recent customer reviews highlight significant concerns regarding the cleanliness of the rooms and the functionality of certain hotel features, as well as issues with customer service at the front desk. It is important for potential guests to consider these recent experiences and potentially verify current conditions directly with the hotel.

Features / Highlights

While the Sleep Inn brand focuses on a "simply stylish" design, the highlights of this particular location are largely related to its practical aspects, though recent customer feedback indicates some areas needing improvement. Here are typical features that define a Sleep Inn, alongside specific points for this Douglasville location:

  • Strategic Location: Its direct access to I-20 (Exit 34) is a major highlight, offering unparalleled convenience for drivers traveling through or visiting the Atlanta metro area.
  • Proximity to Dining and Shopping: With numerous restaurants adjacent or very close by, and Arbor Place Mall a short drive away, guests have easy access to essential amenities.
  • Essentials for a Practical Stay: The provision of free continental breakfast, free Wi-Fi, and in-room microwaves and refrigerators cater to guests seeking a functional and value-oriented stay.
  • Choice Hotels Affiliation: As part of Choice Hotels, guests can potentially earn and redeem points through the Choice Privileges Rewards program, which can be a benefit for frequent travelers.
  • Non-Smoking Environment: Being a 100% smoke-free property is a highlight for guests who prefer such an environment.

However, it is crucial to address the significant concerns raised in recent customer reviews. Issues cited include "blood on sheets" and walls, "disgusting" cleanliness, "covers smell like sweat," and allegations of discrimination and harassment from front desk staff leading to guests leaving without staying. These are serious accusations that reflect negatively on the property's operational quality and guest experience. While the hotel states "76% guests recommend this hotel" based on its own surveys, the provided recent reviews paint a contrasting picture, specifically regarding cleanliness and staff conduct. Potential guests should be aware of these reported issues.

Promotions or Special Offers

As a Sleep Inn, this hotel is part of the larger Choice Hotels network, which frequently offers a variety of promotions and discounts. To find the most current and beneficial offers, it is always best to check the official Choice Hotels website or call the hotel directly. Common types of promotions you might find include:

  • Choice Privileges Member Rates: Members of the Choice Privileges loyalty program often receive exclusive discounts, access to special offers, and the ability to earn points for free nights.
  • Advance Purchase Rates: Booking your stay in advance can sometimes yield a lower, non-refundable rate.
  • Seasonal Sales: Look for special promotions tied to holidays, specific travel seasons, or regional events.
  • AAA/AARP Discounts: Members of organizations like AAA or AARP are typically eligible for discounted rates.
  • Government/Military Rates: Special rates are usually available for government employees and military personnel.
  • Long-Stay Discounts: For guests planning an extended visit, special weekly or monthly rates might be offered.

Always review the terms and conditions associated with any promotion, including cancellation policies and blackout dates, to ensure they align with your travel plans.

Contact Information

Should you wish to make a reservation, inquire about specific room availability, or discuss any concerns directly with the hotel, here is the contact information for Sleep Inn Douglasville:

Address: 7055 Concourse Pkwy, I-20 exit 34, Douglasville, GA 30134, USA

Phone: (470) 374-9679

Mobile Phone: +1 470-374-9679

Given the significant negative feedback regarding cleanliness and staff conduct in recent reviews, it is highly advisable to communicate any specific needs or concerns you may have directly with the hotel prior to or upon arrival. This allows you to confirm the current state of affairs and address potential issues proactively.

Conclusion: Why this place is suitable for locals

For residents across Georgia, particularly those in or near Douglasville, the Sleep Inn on Concourse Parkway presents a potentially convenient lodging option due to its strategic location right off I-20. This accessibility is a major plus, making it easy to reach for a variety of local needs. If you're hosting out-of-town guests who need a straightforward and budget-conscious place to stay with easy highway access, or if you yourself need temporary accommodation due to home renovations, family emergencies, or simply an early flight out of Hartsfield-Jackson (which is about 20 miles away), its location provides practicality.

The hotel's features like free continental breakfast, free Wi-Fi, and in-room microwaves and refrigerators offer essential comforts that can be appealing for short or even slightly longer stays, providing a functional base. However, it is paramount for locals to be aware of the severe concerns raised in recent customer reviews regarding cleanliness issues (e.g., blood on sheets, sweat smells) and instances of alleged discriminatory staff behavior. While the convenience of location and standard amenities are present, these significant negative experiences, including one guest feeling the need to involve the Department of Environmental Health, cannot be overlooked. For locals considering this Sleep Inn, it would be prudent to manage expectations, perhaps inquire directly about current cleanliness protocols, and exercise caution. While its location is undeniably suitable, the reported guest experiences suggest a need for significant improvement to truly align with a comfortable and welcoming stay for our community.

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Sleep Inn Location & Map

7055 Concourse Pkwy, I-20 exit 34, Douglasville, GA 30134, USA

Reviews

Had a 14 day reservation, waiting on house for move in, and upon arrival there was blood on sheets, they came to replace and blood was on those. The cleaner very friendly, apologized. I’m use to cleaning a room everywhere I go to make me and family comfortable but this place is disgusting!!! I made reservations for the holiday Express near by and moved over there. Although it was more expensive I didn’t even care! I really want all my money back! I even call Environmental Health for Douglasville. You all please don’t go, I’m in believe that they don’t wash covers with laundry detergent just water, smh!! The covers smell like sweat, disgusting!!! And the front desk really tried to tell me it wasn’t blood but bbq sauce, when I called about it appearing to be blood on the wall at 1st, come to find out it was blood that was found on the sheets and the Manager saw and was in agreement and apologized, smh!! Maybe it’ll all change when the Department of Environmental Health go check them out! Fingers crossed for the new customers they receive.

Mar 07, 2025 · Sabrina Harris

I booked 2 rooms and when I arrived after waiting 5 mins for someone to come to the front desk. The energy seemed off from the beginning but I remained positive when I asked did they have a pool? she immediately offered a refund. I had 2 other guests arrived and they were immediately harrassed and questioning them about the amout of guests in the room .. which is weird because I was clearly within my room limit and she didnt even give them a chance to walk inside the building to see what their intentions were .. We immediately left I was very upset and disgusted with this type of service from a CHOICE HOTEL Ive never experienced this at all and she was very apologetic because she knew she was wrong and discriminating againt them. i will not recommend this place ever!!!

Mar 24, 2025 · K F

I wish they offered wheat bread or bagel for breakfast, especially if you don't really eat waffle or cereal and/or is staying multiple nights and don't want to eat waffle or cereal for breakfast everyday ... There is no hot breakfast, except for the waffle. Besides that, there was yogurt, instant oatmeal or grits, and microwavable croissants sandwich. The staff was friendly, the rooms were good.

Jan 07, 2025 · Chael “Chy” Tatagiba

i dont know where to start, i guess you get what you pay for, we checked in n got a room which is so small n heard the neighbors tv all night, could not get any sleep, the ac barely worked even put it on 60 degrees n our room was still warm, the maids came in i said please just take the trash n new towels, well we got new towels and our trash was left for us dispose of...the room has such a musty smell that we sprayed lysol in it n that didnt help, on a king bed they have pillows as small as throw pillows, to get a full pillow u have to pile pillows together n then your neck will be so sore, so if you have a bad back or neck you will pay for it the next day, i sure did with my major back problems n tumor in my spine i was in so much pain sleeping on their bed n pillows, n the towels are not white they are kinda of discolored and not even big enough to wrap around you, the shower floor was so slimmy that i slid taking a shower so be careful n bathroom itself was so tiny that if u going to take a shower you have to get undressed in the room itself, so no privacy the bathroom is the size of a closet, so if you have kids, make sure they not in the room until u get in shower cause they will see everything if you dont...we was going to stay for like 4 days, nope a day did it for us, cant do this...so hopefully we dont have problem getting our money back...we shall see....ohhhh i went down to get coffee in the lobby n one was empty n the other was ice cold so no coffee, even tho they offer it, you dont get it.

Apr 27, 2025 · Shannon Rhea

The beds were comfortable. The heater set on 75 never blew hot air. The hot water after running 10 mins in the shower and sink never got hot. I told the front desk clerk this. He took me to the room and cranked the heater to 80. It finally blew hot air. I guess you have to sleep in the desert in order to get warm He turned in the shower. Set the faucet to Luke warm. It got hit. If you have to do this dance. Rm 202 is for you.

Dec 03, 2024 · Judy Knoodle

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