Sonesta ES Suites Chicago - Lombard ico

Sonesta ES Suites Chicago - Lombard

Hotels Near Of MeIllinoisDuPage CountyLombardSouth Highland Avenue

2001 S Highland Ave, Lombard, IL 60148, USA

4.0

I do love living here, but I’ve noticed there are a lot of owners who don’t pick up their dog shit

Alex Fajardo
  • Overview
  • (630) 629-7800
  • www.sonesta.com

Sonesta ES Suites Chicago - Lombard Introduce

For residents of Illinois seeking a comfortable, self-sufficient, and convenient lodging option in the Chicago suburbs, the Sonesta ES Suites Chicago - Lombard offers a unique experience. This all-suite hotel is designed with extended stays in mind, making it a great solution for those undergoing home renovations, relocating for work, or simply needing a longer-term temporary residence. It provides the amenities of a hotel, such as a complimentary breakfast and an indoor pool, with the practical comforts of home, including a fully equipped kitchen in every suite. This combination of hotel service and apartment-style living is a significant draw for locals who need flexibility and convenience.

The hotel is also notably pet-friendly, which is a major advantage for Illinois residents who don't want to leave their furry friends behind. It offers a designated pet policy with fees and specific guidelines for dogs and cats, ensuring all guests, both two-legged and four-legged, have a comfortable stay. While some guests have noted concerns about the property's condition and the need for renovations, others have found it to be a great place to stay for an extended period. The hotel is a testament to the fact that a property can be a work in progress while still providing essential, functional services that meet the needs of its long-term residents.

Sonesta ES Suites Chicago - Lombard is situated at 2001 S Highland Ave, Lombard, IL 60148, USA. This location places it in a strategic position within the bustling Chicago suburbs. It's approximately two miles from the Highland business district, making it a practical choice for business travelers. For those who need to get into the city, the hotel offers quick access to Interstate 88, which can connect you to downtown Chicago. It is also conveniently located about 11 miles from O'Hare International Airport and 14 miles from Midway Airport, making it an excellent base for welcoming out-of-town guests.

The surrounding area of Lombard is rich with attractions and amenities. The hotel is within a short distance of popular destinations like Yorktown Center, a large shopping mall with a variety of stores and dining options. Other nearby attractions include the Morton Arboretum, Drury Lane Theatre, and Oakbrook Center. The presence of free parking at the hotel is a huge benefit for locals, as it eliminates the added cost and hassle of finding a place to park. This accessibility to both local suburban amenities and major city access points makes Sonesta ES Suites Chicago - Lombard a versatile and convenient option for any Illinois resident looking to explore the area or simply find a well-located place to stay.

The services offered at Sonesta ES Suites are tailored to make extended stays as comfortable as possible. The hotel aims to provide guests with the necessities for a productive and relaxing trip.

  • Complimentary Breakfast: Guests can enjoy a complimentary Grab-n-Go breakfast every morning, which offers a variety of options to help them start their day right.
  • Fully Equipped Kitchens: Every suite comes with a full-size refrigerator, stovetop, microwave, dishwasher, and coffeemaker, along with dishes and cookware. This is an essential service that provides guests with the flexibility to prepare their own meals and save money.
  • Pet-Friendly Policy: The hotel welcomes up to two pets per room, with a fee that varies depending on the length of the stay. This service is a major advantage for guests traveling with their animals, as it can be difficult to find suitable accommodations.
  • On-Site Laundry Facilities: For extended stay guests, the hotel offers on-site laundry facilities, which is a crucial convenience that prevents the need for a trip to an off-site laundromat.
  • Business and Recreation Amenities: The hotel provides a business center, free Wi-Fi, and a fitness center. There is also an indoor pool, a restaurant, and a bar/lounge for guests to relax and unwind.
  • On-Site Parking: The availability of free on-site parking is a valuable service that simplifies travel for guests arriving by car, especially for longer stays where parking fees can accumulate.

The hotel offers several key features and highlights that are particularly appealing to locals and travelers on extended stays.

  • Spacious All-Suite Accommodations: The all-suite format provides guests with significantly more space than a standard hotel room, making it feel more like an apartment. This is especially beneficial for families or individuals on a long-term stay.
  • Convenient Kitchens: The fully equipped kitchens are a major highlight, as they allow guests to cook meals, store groceries, and maintain their daily routines with ease.
  • Pet-Friendly Environment: The hotel's welcoming attitude toward pets, along with its specific policy and designated areas, makes it a top choice for pet owners in Illinois.
  • Accessible Location: The hotel's proximity to major highways, business districts, and popular local attractions makes it a convenient and practical hub for both work and leisure.
  • Free Amenities: The complimentary breakfast and free parking add significant value to the stay, helping guests save money and enjoy a more budget-friendly trip.
  • Important Considerations: While the hotel is praised for its functional aspects, it's important for potential guests to be aware of the feedback regarding the condition of some rooms. Guests have noted issues with stained carpets, old furniture, and a general "old stuffy" feel. It is advisable to inquire about the possibility of a renovated room and to manage expectations regarding the overall decor and maintenance.

For more information or to make a reservation, you can contact the Sonesta ES Suites Chicago - Lombard directly.

Address: 2001 S Highland Ave, Lombard, IL 60148, USA

Phone: (630) 629-7800

For Illinois residents, Sonesta ES Suites Chicago - Lombard is a highly suitable lodging option for a variety of needs. Its extended-stay format and all-suite accommodations make it the perfect choice for anyone who needs temporary housing, whether it's for business, a personal transition, or a longer family visit. The inclusion of a full kitchen allows for a sense of normalcy and significant cost savings on food, which is a major benefit for locals. Furthermore, the hotel's pet-friendly policy ensures that you don't have to leave your beloved pets behind, a crucial factor for many residents. Its strategic location in Lombard provides a quiet suburban atmosphere while maintaining easy access to major highways, business centers, and fantastic local attractions. The hotel offers a functional and practical solution that can serve as a true home away from home, providing comfort and convenience for as long as you need it.

Sonesta ES Suites Chicago - Lombard Photos

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Sonesta ES Suites Chicago - Lombard 4
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Sonesta ES Suites Chicago - Lombard 4
Sonesta ES Suites Chicago - Lombard 4
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Sonesta ES Suites Chicago - Lombard Location & Map

2001 S Highland Ave, Lombard, IL 60148, USA

Reviews

I do love living here, but I’ve noticed there are a lot of owners who don’t pick up their dog shit

Jun 30, 2025 · Alex Fajardo

They say pictures are worth a thousand words,.. well the pictures on their website in this room we got was a big disappointment! The pictures are over a decade old it seems cause the room did not look like the cute room they showed.. when you walk in it didn't smell great, more like a old stuffy room.. every part of the carpet has stains,.. curtains that used to be white are yellow,.. walls bare with no pictures/missing, corner light/lamp did not work. Bathroom hanger that holds towels coming out of the wall.. all 90's old furniture,.. chair was broken and couch had its day. The bed mattress had that dip in the middle causing bad sleep. The kitchen was clean and the tiny bathroom was clean too.. the soap dispenser was empty. Otherwise a great place.

Dec 17, 2023 · R Bedami

Terrible customer service from a woman named Heather. I had a reservation for Tuesday Nov 21 but as we were driving 12 hours to get here I knew we would be late checking in. We called the hotel several times to let them know we would be late checking in but no one picked up the phone. So we proceed to the hotel anyway. And when we get to the hotel this morning, we discover that the lobby doors is locked and there is a letter taped to the lobby that says check in is from 9-5. Keep in mind that none of this is on the website. The website lists check-in to be at 3pm. Anyway, we call the number that is displayed on the letter and speak to someone named Heather who claims she is the property owner. From the start of the conversation, she was rude and had a terrible attitude. She claimed to have worked a 24 hour shift and proceeds to tell us that we just woke her up. Then we explain to her that we are trying to check in, and she tells us because we didn’t check-in yesterday between 9-5 our reservation was canceled. Keep in mind the day before we called several times (but no one picked up) to let them know that we would be late checking in. So naturally we were confused that our reservation was canceled, confused that check in is supposed to be between 9-5 when the website literally says check-in is at 3pm, and confused on why no one picked up the phone the day before when we were trying to let them know we would be arriving early this morning. Now we tried to explain this to her and she was very irate, and kept telling us that it does have that information on the website (go on the website and tell me where you see this) and that because we didn’t show up between 9 - 5 our reservation was canceled. Naturally we begin to complain because if this is a policy then it needs to be shared on the website. It’s just good practice as a business and hotel to be upfront and transparent about policies such as the check in needing to take place between 9 - 5 and the fact that if you don’t show up between those hours you will lose your reservation. There also needs to be a call answering service because as I said, no one picked up the phone when we called the day before and we called several times. I’ve never ever dealt with s hotel where there was literally no one at the desk to answer the phone at all hours. But that’s another matter. But what made this all extremely unpleasant is Heather’s attitude. She hung up on us several times. She threatened to block us and even told me that if we try to rebook at the hotel she will make sure it doesn’t go through. Again this is someone claiming to be the property manager, and she’s been nothing but unprofessional and rude. Oh and in regards to her claim that she worked a 24 hour shift, how Heather? According to you, the office closes at 5. You didn’t pick up the phone at all yesterday. So if you worked 24 hours, what exactly were you doing because I can tell you what you weren’t: answering the phone. We are now staying at the Surestay hotel right up the street. It has better reviews, better customer service, and people who are at the desk answering the phone.

Nov 22, 2023 · I L

I got locked out of the hotel room on my last night and had to stay at a friends house, and still didnt get my refund. There were holes in the doors big enough to see in our room and outside of the room. Spiders in the room. No insolation. Worst hotel i've ever been to.

Oct 05, 2024 · Primal Plays

Arriving to the hotel wasn't a problem checking in was easy. But when it came to the room it wasn't nice. It smelled like weed and there answer to the problem was let me have someone come and spray it. They sprayed it and about 10min later the smell came back. The walls looked like they never do touch up paint jobs at all. The carpet had horrible stains. Let me say it again the carpet had horrible stains. It looked like blood at first but then u saw it was like burned. Looks like they never shampoo the furniture at all. I thought this would be a good stay since its lombard but it wasn't. The people up stairs rain around like crazy people all night long. The pool wasn't open at all and it was a great weekend to swim. I asked for a town and they gave me a pool towel. They do not come clean ur room or freshen it up after two days. The garbage disposal didn't work. It was like locked up but no point to complain cause they didn't seem to care. I wouldn't stay here again at all and I wouldn't tell my friends to stay here

Aug 01, 2023 · Nique C

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