Hotels Near Of MeIllinoisDuPage CountyLombardButterfield Road
707 Butterfield Rd, Lombard, IL 60148, USA
The first room we stayed in had a sewage backup smell. The second room was fine but what a pain. Moe is just plain rude! He tried to argue me down about benefits for Gold members and treated me like crap. He also didn’t offer me a parking placard even though it was listed on my reservation. I only found out when I saw someone else with one. The fire alarm went off and thank God there wasn’t a true emergency because their protocols were not effective at all. We also didn’t get notification of an “all clear” either. There are better hotels in this area and I truly don’t understand why you have to pay for parking when there is nothing exclusive about parking on this dead end looking street. The evening reception needs to be revised by 6 it looks ransacked and the snacks are not tended to. Breakfast was fine. Anita is a gem and needs to be promoted asap!
Introduction / Overview
For residents of Illinois and visitors to the western Chicago suburbs, the Embassy Suites by Hilton Chicago Lombard Oak Brook, located at 707 Butterfield Rd, is a notable and familiar name in the local hospitality landscape. This all-suite hotel is part of the globally recognized Hilton brand, offering a lodging experience that is particularly well-suited for families, extended stays, and corporate travelers who appreciate having more space and a range of convenient amenities. The hotel’s core concept is built around providing a two-room suite for every guest, which includes a separate living area and bedroom. This design is a significant advantage over traditional hotel rooms, offering a sense of home and privacy that is highly valued. The hotel is also well-known for its complimentary, cooked-to-order breakfast and a nightly evening reception with free drinks and snacks, a key feature that provides both value and a social atmosphere. While the hotel has received some mixed feedback, with guests noting that the building is older and could use more maintenance, the general consensus is that it provides a serviceable stay. The staff, as highlighted by a review praising an employee named Anita, are often noted for their dedication and positive attitude. The hotel is an important resource for the Lombard and Oakbrook communities, serving as a venue for events, a comfortable place for business travelers, and a welcoming spot for out-of-town guests of local families. Its commitment to providing a spacious and amenity-rich experience at a competitive price makes it a popular choice for a wide variety of guests. The Embassy Suites by Hilton Chicago Lombard Oak Brook is more than just a place to sleep; it’s a hotel that offers a comprehensive and value-driven experience for anyone in the Illinois region looking for a comfortable and convenient stay in the western suburbs.
The hotel's structure and amenities are designed to address the needs of guests who are staying for more than just a night. The spacious suites provide ample room for families to spread out, and the separate living area is perfect for conducting informal business meetings or simply relaxing. The complimentary breakfast is a major draw, providing a hot, satisfying meal to start the day and saving guests time and money. The evening reception is a unique and appreciated feature, offering a relaxed setting to unwind after a busy day. While some guests have noted issues with the building's maintenance and an older aesthetic, the hotel’s efforts to provide a clean and functional environment are apparent. The hotel’s commitment to service, despite some challenges, is a key part of its operation. The team works to address issues and ensure guests have a pleasant stay. The availability of three elevators, even if they are noted to be slow, shows a consideration for guest convenience in a large building. The Embassy Suites by Hilton Chicago Lombard Oak Brook is a hotel that provides a lot of value for its guests, offering a full suite experience and a variety of useful amenities. It is a known entity in the Illinois hospitality market, and its focus on space and complimentary services makes it a go-to option for many travelers and locals in the western suburbs.
Location and Accessibility
The Embassy Suites by Hilton Chicago Lombard Oak Brook is located at 707 Butterfield Rd, Lombard, IL 60148, USA. This address provides a central and highly accessible location for both Illinois residents and visitors. The hotel is strategically situated near the intersection of major interstates, including I-88 and I-355, as well as being close to I-294. This connectivity makes it incredibly easy to get to from almost any direction, whether guests are traveling from other parts of Illinois or from out of state. This prime location is a huge advantage for business travelers, as it provides a convenient base with straightforward access to numerous corporate offices and business parks in the Lombard, Oak Brook, and Downers Grove areas. For leisure travelers, the hotel is just a short drive from the upscale shopping at Oakbrook Center and the dining and entertainment options at Yorktown Center. This proximity to retail and dining hubs is a key benefit, especially for families on vacation or locals on a staycation. The hotel's location is also a reasonable distance from both Chicago O'Hare International Airport (ORD) and Chicago Midway International Airport (MDW), making it a practical choice for those flying into the area. While some guests noted that the street itself may feel a bit like a "dead end," the overall accessibility to major roads and nearby attractions is what truly defines the hotel's location. The availability of parking, even if it is a paid service, is a significant convenience in a suburban area where a car is often a necessity. The hotel's address on Butterfield Road places it in a well-established and well-regarded business and retail corridor, providing a sense of security and convenience for all guests. Its location is a key part of its value proposition, offering a peaceful suburban setting with effortless access to all that the western suburbs and the city of Chicago have to offer.
The area surrounding the hotel is bustling with activity. For those looking for things to do, the Morton Arboretum, a renowned botanical garden and research center, is just a short drive away. This makes the hotel a great option for nature lovers and families. The easy access to major expressways means that a day trip into downtown Chicago is a simple undertaking, allowing guests to experience the city's world-class museums, theaters, and sports venues. The Lombard and Oak Brook areas are also home to a variety of excellent restaurants, from casual eateries to fine dining establishments, so guests have a wide range of culinary options. The hotel’s location truly provides the best of both worlds: a comfortable, suburban retreat that is still well-connected to the energy and opportunities of a major metropolitan area. This balance is what makes it such a suitable option for so many different types of guests, from corporate visitors to families visiting local residents. The Embassy Suites by Hilton Chicago Lombard Oak Brook's address isn't just a place to sleep; it's a strategically located hub from which to explore the vast and exciting opportunities of the Chicagoland region.
Services Offered
Features / Highlights
Contact Information
Address: 707 Butterfield Rd, Lombard, IL 60148, USA
Phone: (630) 969-7500
Conclusion: Why this place is suitable for locals
For residents of Illinois, the Embassy Suites by Hilton Chicago Lombard Oak Brook is a highly suitable and versatile option for a variety of local needs. Its all-suite format makes it an ideal choice for accommodating out-of-town guests. Instead of trying to fit visitors into a home, locals can provide them with a comfortable, private, and spacious suite just a short drive away, where they can enjoy a complimentary breakfast and have their own space. This is especially useful for longer family visits or for hosting multiple guests. The hotel's location in Lombard, with its easy access to major expressways, makes it a convenient meeting point for family or friends coming from different parts of the state. For a local family planning a 'staycation,' the hotel’s spacious rooms, indoor pool, and proximity to shopping and dining offer a perfect and convenient escape without the need for extensive travel. The hotel's event spaces are also a valuable asset for the community, providing a professional and elegant venue for local weddings, reunions, and corporate events. Furthermore, for business professionals in the Chicagoland area, the hotel's amenities, such as the separate living area and complimentary breakfast, provide a productive and comfortable environment for business travel, whether for a week-long training session or a conference. The hotel’s ability to provide a consistent and value-driven experience, even with some noted maintenance challenges, makes it a reliable choice. In short, the Embassy Suites by Hilton Chicago Lombard Oak Brook is more than just a hotel for tourists; it is a vital local resource that provides a flexible, comfortable, and comprehensive lodging solution for a wide range of local needs within the Illinois region, making it an essential asset for the community.
707 Butterfield Rd, Lombard, IL 60148, USA
The first room we stayed in had a sewage backup smell. The second room was fine but what a pain. Moe is just plain rude! He tried to argue me down about benefits for Gold members and treated me like crap. He also didn’t offer me a parking placard even though it was listed on my reservation. I only found out when I saw someone else with one. The fire alarm went off and thank God there wasn’t a true emergency because their protocols were not effective at all. We also didn’t get notification of an “all clear” either. There are better hotels in this area and I truly don’t understand why you have to pay for parking when there is nothing exclusive about parking on this dead end looking street. The evening reception needs to be revised by 6 it looks ransacked and the snacks are not tended to. Breakfast was fine. Anita is a gem and needs to be promoted asap!
Jul 15, 2025 · Pat TeeI would give this hotel a 3 star review overall - not the worst but not the best. The building is older and you can tell they try to up keep and clean but it definitely needs more maintenance and attention to detail. We noticed dirt/food on the walls and curtains in our room, the corners of every door was chewed up, lots of bugs (not beg bugs that we noticed) in our room and around the property, and even a part of the awning for the back entrance was rotted and unsafe. The elevators, although three on property, are to one side of the hotel and are kind of slow with burnt out lights. Room service surcharge, parking is paid and so is internet which is surprising in our digital world and for the location of the hotel. I was also not able to attach my booking to the Hilton rewards app. We had issues with our tv losing signal multiple times during our stay. We would have appreciated a ventilation fan in the bathroom, more outlets and hooks to hang towels etc. Some times the cleaners would take some garbage and not the rest, maybe they were unsure if we were disposing of trash and empty recycling. The breakfast was decent and the free reception drinks and snacks were a nice touch! The bed and pillows were comfortable but the sofa definitely needs to be replaced. The room over all was spacious with two TVs and 3 sinks. Good location close to restaurants, shops and things to do. Easy to get on main roads and into the city too!
Jun 20, 2025 · Suite SpacesWe started going to the Lombard/Oak brook, IL locations 20 plus years ago when my sister got married, and it used to be beautiful. It was so beautiful we made it a yearly thing on New Year’s Eve. Well my sister and I booked here for the 4th of July weekend, and let’s just say it was horrible. The carpet in the rooms was so dirty it was unbelievable, and last but not least the swimming pool and hot tub was beyond dirty. I ask them not to get in that filthy water, but they did anyway. Now my granddaughter, nieces and nephews are sick with Community Acquired Pneumonia, Diarrhea you name it from the filthy pool water. No one should spend this type of money and get this type of treatment. They need to need to have the carpet cleaned at least twice a year. No one should have to swim in a nasty pool. Please do better.
Jul 10, 2025 · AzaileStayed at this hotel on a Wednesday with hubby and our kids. The hotel is in a good location, near plenty restaurants, the mall and its not too far off from the expressways. Thank God I brought pool noodles and water guns. They had a blast in the pool. It could’ve been cleaner, I saw hair floating in it at one point 😬 but overall the kids enjoyed themselves. I left them for a quick moment to grab the free drinks (2) included with our stay. Got margaritas, they were good. The bar area was pretty busy, it was around 6:30 when I went to get the drinks. But thankfully I was tended to quickly. Check in was quick and easy as I used the Hilton Honors app beforehand to check in. I like the digital key feature. We had a room with 2 queen beds. The room was spacious. I like that it has a whole separate kickback area with a couch, table and tv. The WiFi signal wasn’t strong enough for hubby to connect his game system to the TV for us to watch movies but it is what it is. There was also hair in one of our bathroom towels 😳. My neck is sore from the pillows but we still slept well. Overall, I’d definitely come back again.
Mar 27, 2025 · BuddaflyTHE EMPLOYEES AT THIS HOTEL ARE INCREDIBLY RUDE!! I made a reservation for one night at this hotel the other day as me and two others were was passing through town and needed a place to stay. I am under 21 and am aware that some establishments require you to be 21 to make a reservation, but I booked here as I have stayed with Hilton numerous times with no issues after turning 18. Upon check in I was immediately met with trouble as a rude front desk worker attempted to turn me away from my reservation. After some push back I was able to check into my room, but was still faced with conflict. When we would go down to the lobby to retrieve our complimentary snacks or use the fitness center we were met with the same suspicious workers lingering around us, as if they were expecting us to act out of turn. The next morning, I noticed i had been charged an additional $50 at check in, which was never stated on my initial receipt when i booked online, so I inquired at the front desk and was once again talked down to and belittled, with the worker stating we were charged and additional “$50 security deposit” to ensure we didn’t make any damages to the room; which is something I had never heard of a hotel doing before. Throughout the entire interaction I could tell that the employees were trying to completely dismiss me and my concern as stupid, childish, and invalid, as if an additional, secret charge on my charge on my card isn’t a valid concern/question. Despite being nothing but respectful to the atmosphere of the hotel and cleanliness of the room like every other guest, we cannot even leave our room without being watched by employees. Throughout my entire stay, which has been less than 24 hours total mind you, I have felt like we have had a target on our backs simply for not fitting the typical guest population. We have given the staff absolutely no reason for concern or issue, so the disrespect we have been treated with is completely insulting and uncalled for. We are paying customers just as every other guest is, so our poor treatment can only be a reflection of the abysmal staff and customer service at this establishment. I have never felt more unwelcome to be staying somewhere I am paying to be. I will NEVER be returning to this hotel, and would advise anyone looking to stay here to do the same. If you are in need of a simple, convenient, and quiet place to stay in the Lombard/Oak Brook area, this hotel is the absolute LAST place you should consider. The level of disrespect towards paying customers is appalling.
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