Hampton Inn & Suites Downers Grove Chicago ico

Hampton Inn & Suites Downers Grove Chicago

Hotels Near Of MeIllinoisDuPage CountyDowners GroveOpus Place

1500 Opus Pl, Downers Grove, IL 60515, USA

4.0

My recent stay at the Hampton Inn & Suites in Downers Grove was great. The property was well maintained, with clean and comfortable accommodations that met expectations. Customer service stood out in particular—staff were consistently helpful and courteous throughout my visit. I had inadvertently left a personal item behind, and Carmen from the team coordinated the return promptly and efficiently. The cleaners had noticed the items left behind and I was able to coordinate with guest services and Carmen. Her attention to detail and follow-up was much appreciated.

jh
  • Overview
  • (630) 852-1500
  • www.hilton.com

Hampton Inn & Suites Downers Grove Chicago Introduce

Hello, Illinois! When you're planning a trip to the suburbs of Chicago, whether it’s for business, a family visit, or a local "staycation," you need a hotel that is not only conveniently located but also provides a comfortable and welcoming environment. The Hampton Inn & Suites Downers Grove Chicago aims to be that place. Located in a prime business and shopping corridor, this hotel offers the trusted name recognition and amenities that many travelers look for, combined with the convenience of a suburban location. For us locals, a hotel like this serves a variety of purposes. It could be the perfect spot to host out-of-town guests who want to be close to both the city and the suburban attractions, or it could be a simple and comfortable place to stay during a local event or a home renovation. The hotel's brand is known for its consistent quality, and a recent stay by a satisfied customer highlights this, noting that the property was "well maintained, with clean and comfortable accommodations that met expectations." The Hampton Inn & Suites in Downers Grove works to provide a dependable experience that guests can count on. It is this reputation for reliability and friendly service that makes it a consideration for many Illinois residents.

The Hampton Inn & Suites Downers Grove Chicago has a track record of providing solid, dependable service, which is often a key factor for travelers when choosing where to stay. A review from a recent guest highlights the exceptional customer service, with one team member named Carmen being specifically recognized for her "attention to detail and follow-up" in coordinating the return of a forgotten personal item. This kind of positive feedback is a strong indicator of a hotel that values its guests and goes the extra mile to ensure a good experience. The review notes that the staff was "consistently helpful and courteous throughout my visit," painting a picture of a well-trained and dedicated team. However, it is also important to acknowledge that not all guest experiences have been positive. Another review offers a starkly different perspective, describing a "horrible" stay with a "dilapidated" outdoor pool, a room in "horrible condition," and unresponsive management. The review states that the guest ended up checking out two nights early and never heard back from management despite being promised a follow-up. This wide disparity in feedback is important for local users to be aware of. It suggests that while the hotel is capable of delivering excellent service and a comfortable stay, as evidenced by the positive review, there may be inconsistencies in the quality of the facilities or the responsiveness of management in certain situations. It’s a reminder that it is always wise to inquire about specific room and amenity conditions before booking, particularly if you have specific needs or are planning a longer stay.

Located at 1500 Opus Pl, Downers Grove, IL 60515, the Hampton Inn & Suites Downers Grove Chicago is situated in a convenient suburban business corridor. Its location is a major benefit for both business and leisure travelers. The hotel is easily accessible from major highways, including I-355 and I-88, making it a great stop for anyone traveling from other parts of Illinois or the Midwest. This ease of access is a key factor for locals, as it simplifies the process of getting to the hotel without having to navigate heavy city traffic. For those flying into the area, the hotel is approximately 19 miles from O'Hare International Airport (ORD) and 20 miles from Midway International Airport (MDW), making it a practical choice for out-of-town guests. The hotel's location also places it near a number of popular local attractions. Guests can easily get to the Morton Arboretum, Hidden Lake Forest Preserve, and the Yorktown Shopping Center. The hotel also offers complimentary self-parking, which is a valuable and money-saving amenity for anyone arriving by car. The hotel's suburban location strikes a great balance, offering a quieter environment than downtown Chicago while still providing convenient access to both local amenities and the city’s major attractions. It is a strategic location that caters to a variety of needs, from corporate travelers to families on vacation.

The Hampton Inn & Suites Downers Grove Chicago provides a range of services designed to offer a comfortable and value-packed stay. The hotel focuses on providing the amenities that most travelers need for a seamless trip.

  • Complimentary Hot Breakfast: A free hot breakfast is offered daily, providing a convenient and cost-effective way to start the day.
  • Free Wi-Fi: Guests can stay connected with complimentary high-speed internet access throughout the hotel.
  • Indoor Pool and Fitness Center: The hotel features an indoor pool and a well-equipped fitness center, offering options for relaxation and exercise.
  • Pet-Friendly Policy: The hotel allows pets for a non-refundable fee, making it a great option for guests who wish to travel with their furry companions.
  • Meeting and Event Space: With over 3,401 square feet of conference space, the hotel can accommodate business meetings, social gatherings, and other events.
  • On-site Laundry: The hotel has on-site laundry facilities for guest use, which is a great convenience, especially for longer stays.
  • Free Parking: Complimentary self-parking is available on-site for all guests.

The highlights of the Hampton Inn & Suites Downers Grove Chicago are a mix of its brand standards and specific features that cater to its location and clientele. These are often the key selling points for visitors to the area.

  • Consistent Customer Service: The staff's helpfulness and courtesy are often mentioned in positive reviews, with specific examples of going above and beyond to assist guests.
  • Convenient Suburban Location: The hotel's proximity to major highways and local attractions like the Morton Arboretum and Yorktown Shopping Center is a significant benefit.
  • Value-Added Amenities: The free hot breakfast, free Wi-Fi, and free parking offer substantial value, particularly for families and business travelers.
  • Pet-Friendly: The hotel’s policy of allowing pets is a major highlight for travelers who don’t want to leave their dogs at home.
  • Business and Leisure Facilities: The combination of meeting spaces, a fitness center, and a pool makes it a versatile destination for both corporate and family-focused trips.

For more information or to make a reservation, you can contact the Hampton Inn & Suites Downers Grove Chicago directly using the information below.

Address: 1500 Opus Pl, Downers Grove, IL 60515, USA

Phone: (630) 852-1500

For Illinois residents, the Hampton Inn & Suites Downers Grove Chicago is a suitable choice for a number of reasons. For those living in the western suburbs, it is a great option for hosting out-of-town guests. The hotel's convenient location and free amenities like breakfast and parking make it an attractive and easy choice for visitors. The fact that the hotel is pet-friendly is a huge bonus for those with traveling friends or family who want to bring their dogs along. For locals planning a business meeting or a small corporate event, the hotel’s meeting spaces and business services provide a professional and convenient venue without the need to travel downtown. While it's important to be mindful of the occasional negative review, the hotel’s consistent reputation for good customer service and a well-maintained property makes it a reliable option for many local needs. It offers a practical and comfortable home base that meets the needs of both the business traveler and the family on vacation, making it a valuable resource for the community.

Hampton Inn & Suites Downers Grove Chicago Photos

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Hampton Inn & Suites Downers Grove Chicago 4
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Hampton Inn & Suites Downers Grove Chicago 4

Hampton Inn & Suites Downers Grove Chicago Location & Map

1500 Opus Pl, Downers Grove, IL 60515, USA

Reviews

My recent stay at the Hampton Inn & Suites in Downers Grove was great. The property was well maintained, with clean and comfortable accommodations that met expectations. Customer service stood out in particular—staff were consistently helpful and courteous throughout my visit. I had inadvertently left a personal item behind, and Carmen from the team coordinated the return promptly and efficiently. The cleaners had noticed the items left behind and I was able to coordinate with guest services and Carmen. Her attention to detail and follow-up was much appreciated.

Jun 30, 2025 · jh

DO NOT STAY HERE!!! By far the worst hotel experience of my life! If I could give a zero I would. The outdoor pool area was shut down and dilapidated. Our room was in horrible condition and was affecting our health. Hotel staff was of no help. We ended up checking out two nights early. Was told by the front desk manager that someone would be in contact with me, it has now been over a week later and I have heard nothing. Nothing from management or corporate. So disappointed. Giving reviews is not something I ever do but I feel people need to know about this place.

Jul 23, 2025 · Melissa Gilbert

DO NOT RECOMMEND Customer service was hit or miss. This hotel is dated even though it looks like minimal effort has been made to renovate/modernize it. The carpet in my room had very large, dark stains. The bedroom and living room areas smelled strongly of animal urine. The location is questionable, but the loiterers in the parking lot at all hours of night were sketchy at least. The outdoor pool was covered and closed- in the middle of July. The hot tub was not inviting. Breakfast was popular with guests and looked like there was a wide variety of options, but we didn’t risk it.

Jul 14, 2025 · UFO Guy

Super disappointed about the pool. My kids and I had seen photos of the indoor-outdoor pool on the website, and we chose this hotel because of the nice pool. We arrived to discover the outdoor portion is covered with a tarp and nasty moss. The indoor portion of the pool is open but is very tiny. My kids are pretty bummed. We would have chosen a different hotel if we had known. Wish they would have posted something on the website besides the nice pics of the pool….I feel like we were pretty misled. Giving 3 stars because the rooms are nice, hotel is clean and quiet, breakfast is good….unfortunately the pool was the reason we came.

Jun 30, 2025 · Murry Westberg

This hotel is in a fantastic location, with a large mall right across the street and a wide variety of restaurants nearby. Plus, a Fashion Outlet Mall is just a 15-minute drive away. The staff was very friendly and welcoming, which made the stay even better. While the hotel was quiet and comfortable, a few upgrades would enhance the experience—only one elevator was working throughout the weekend, and the rooms could have used a bit more attention to detail in cleaning, particularly the carpets and mirrors. Overall, it was a pleasant stay, and I would consider staying here again.

Mar 26, 2025 · Kimeisha C.

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