TownePlace Suites Chicago Lombard ico

TownePlace Suites Chicago Lombard

Hotels Near Of MeIllinoisDuPage CountyLombardEast 22nd Street

455 E 22nd St, Lombard, IL 60148, USA

3.0

we just checked in. there was no water at the front desk even for marriott platinum. the room was 85f when we go to to it. its been about 45 minutes and the temperature is still 81.i called the front desk and she says its not her problem it was because of thw prev shift who assigned the room. for 200$ a night i expect more. The engineer apparently is not on the property.qnd wont be here till the morning to fix it.

Bharat Jenigiri
  • Overview
  • (630) 932-4400
  • www.marriott.com

TownePlace Suites Chicago Lombard Introduce

For Illinois residents seeking a comfortable and convenient home base in the western suburbs of Chicago, TownePlace Suites Chicago Lombard is a top-tier choice. This Marriott-brand hotel is an all-suite property, designed specifically for travelers who need more than just a room—it’s built for extended stays, family vacations, and anyone who appreciates having extra space. The hotel offers a blend of modern amenities and thoughtful services, all within a setting that feels both welcoming and practical. While a guest has noted a frustration with a specific issue regarding room temperature and an absent engineer, a different guest’s experience highlights the exceptional service that the staff can provide. The staff's willingness to go above and beyond, as shown by Aswini at the front desk, demonstrates a commitment to guest satisfaction that makes this hotel a standout option.

The TownePlace Suites concept is a perfect fit for locals who are, for example, undergoing home renovations, hosting out-of-town guests, or planning a weekend getaway. The "apartment-style" suites with full kitchens provide a level of autonomy and convenience that is hard to find at a standard hotel. This allows guests to save money by preparing their own meals and to maintain a more familiar routine while away from home. With its focus on providing a comfortable, clean, and spacious environment, this hotel is a testament to quality and service. It is a place where you can find both the convenience of a hotel and the comforts of home, making it an ideal choice for a variety of local lodging needs.

TownePlace Suites Chicago Lombard is located at 455 E 22nd St, Lombard, IL 60148, USA. This prime location in Lombard places it at the center of the bustling western suburbs, providing excellent accessibility to a wide range of local attractions, shopping, and dining. The hotel is situated near major roadways like I-88 and I-355, making it a convenient hub for travel throughout the Chicago metropolitan area. It's an ideal spot for those with a car, and the fact that it offers complimentary on-site parking is a major plus that adds to its overall value.

The surrounding area offers plenty to do for families, couples, and individuals. Guests are just a short drive from popular destinations such as Oakbrook Center, a massive shopping mall, and the Morton Arboretum, a beautiful botanical garden and research center. Other nearby attractions include the Drury Lane Theatre and Brookfield Zoo, providing a wealth of options for entertainment and recreation. For locals looking for a staycation, the hotel’s location allows for easy access to these destinations without the hassle of a long commute. The property is also relatively close to O'Hare International Airport, making it a great option for hosting visiting family or friends who are flying into town.

The services offered at TownePlace Suites Chicago Lombard are designed to make both short and extended stays as comfortable as possible. The hotel prioritizes convenience and guest satisfaction.

  • Complimentary Hot Breakfast: Guests can start their day with a free hot breakfast buffet, featuring a variety of options including eggs, fresh fruit, and pastries. This is a significant perk that adds value to the stay.
  • Full Kitchens in Every Suite: Each suite is equipped with a full kitchen, including a refrigerator, stovetop, microwave, and dishwasher, as well as all the necessary cookware and dishes. This allows guests to prepare their own meals, which is a major convenience for families or long-term guests.
  • 24-Hour Front Desk: The hotel offers a 24-hour front desk service, providing assistance at any time, though it's important to note that a review mentioned the hotel engineer was not on-site to address a maintenance issue at night.
  • Pet-Friendly Accommodations: The hotel is a pet-friendly property, welcoming dogs and cats with certain size limitations and a non-refundable pet fee per stay. This is a great feature for guests who travel with their furry companions.
  • Recreational Facilities: Guests can enjoy a workout at the 24-hour fitness center, a refreshing swim in the outdoor swimming pool, and relaxing in the picnic area with barbecue grills.
  • Business and Laundry Services: The hotel provides a 24-hour business center, complimentary high-speed Wi-Fi, and on-site laundry facilities, making it a convenient choice for business travelers or anyone on a longer trip.

The hotel has several features that make it a compelling choice for a variety of guests. These highlights are what truly set it apart in the local area.

  • Exceptional Staff Service: As highlighted in a five-star review, the staff, such as Aswini, are known for providing exceptional and rare service. Their willingness to assist with room issues and ensure guest satisfaction is a major plus.
  • Spacious Two-Bedroom Suites: The hotel offers two-bedroom suites that are spacious, clean, and well-designed, providing a home-like environment with plenty of room for families or friends traveling together.
  • Free and Ample Parking: Complimentary on-site parking is a significant benefit, especially in a suburban area where driving is the primary mode of transportation.
  • Modern and Updated Accommodations: The suites are noted for being clean and modern, with features like plush bedding and flat-panel TVs, ensuring a comfortable and enjoyable stay.
  • Outdoor Amenities: The presence of an outdoor pool, patio area, and fire pit adds a resort-like feel, offering guests a place to relax and unwind outside of their rooms.
  • Important Considerations: While the service is often excellent, it's worth noting that a guest experienced a challenge with a lack of immediate maintenance support for an issue with the air conditioning. Guests should be aware that on-site engineers may not always be available 24/7.

For more information or to make a reservation, you can contact TownePlace Suites Chicago Lombard directly.

Address: 455 E 22nd St, Lombard, IL 60148, USA

Phone: (630) 932-4400

For Illinois locals, TownePlace Suites Chicago Lombard is a fantastic solution for a range of needs. Its all-suite format with full kitchens makes it an ideal option for families who want to maintain a routine while on a weekend trip or for those needing a comfortable temporary residence. The spaciousness of the rooms and the availability of amenities like a gym and free breakfast make it a great value proposition. The hotel's convenient location in Lombard allows you to be close to many of the western suburbs' key attractions, from shopping at Oakbrook Center to enjoying nature at the Morton Arboretum, without being in the hustle and bustle of downtown Chicago. The positive feedback about the staff's exceptional service gives locals confidence that they will be well taken care of. By choosing this hotel, you can enjoy a comfortable, well-equipped, and conveniently located stay that feels like a true home away from home.

TownePlace Suites Chicago Lombard Photos

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TownePlace Suites Chicago Lombard Location & Map

455 E 22nd St, Lombard, IL 60148, USA

Reviews

we just checked in. there was no water at the front desk even for marriott platinum. the room was 85f when we go to to it. its been about 45 minutes and the temperature is still 81.i called the front desk and she says its not her problem it was because of thw prev shift who assigned the room. for 200$ a night i expect more. The engineer apparently is not on the property.qnd wont be here till the morning to fix it.

Jul 30, 2025 · Bharat Jenigiri

The five star review is mainly for the great service. I recently stayed at the TownePlace Suites Chicago Lombard and after my friend and I checked in, we had a little issue with our room and requested a different one. Aswini at the front desk took the time to show us some available rooms and helped us to pick the one we liked. If someone from Marriott reads this review, please make sure she either gets a bonus or a promotion. She is great, offers exceptional service which is getting rare these days. We had a 2-bedroom apartment which was clean and had enough space for 2. The hotel offers free breakfast and has a little gym. It is definitely a good option if you need a hotel with more space, and like the convenience of free breakfast.

Mar 30, 2025 · Tom S.

Great staff, but not geared up for business travel. Had a negative encounter with a random non-hotel guest who was wandering, intoxicated, through the parking lot, but there was nothing to indicate this was a frequent event. My rating reflects a business, not a family travel perspective.

Jun 13, 2025 · Robert Birdsall

The lady at the front desk when I checked in was super upset about us booking this via priceline/third party. She was also super rude about dealing with me in general, she gave me handicapped room(I was with wife and kids paid $260 for one night), any heartless person would fix the situation, she encouraged to cancel it and threaten us there will be a lot of charges. Crazy experience, don't go here if you are tired and expecting to have a relaxing stay. She will exhaust you.

Jun 30, 2025 · Nawaz S

As we (myself & my 3 teenage girls) got close enough to see that Beautiful sign: "TOWNEPLACE SUITES-BY MARRIOTT", we were all very close to tears! Yes, I AM VERY aware of how ridiculous all of this sounds! Be that as it may, after our original, meticulously planned drive to Chicago...which would've taken 11 to 12 hours-tops...was hijacked and diverted, we ended up driving an additional 9 (yes, NINE) hours AND adding 5 extra states to our original route! It was a maddening, unpleasant, and exhausting situation which we were essentially forced to endure...but, as always, I've said WAY too much! Nonetheless, I'll bet shedding a few tears upon our arrival doesn't seem quite as ridiculous as it did before, right?!Back to the review! 😂 As previously mentioned, we were beyond thrilled to finally arrive at TownePlace Suites, and it just got better and better! I jumped out of the car and walked into the Main Lobby, where the check-in desk is located. I was greeted immediately by the lady behind the desk, even though she looked very busy at the time. I truly appreciate little things like that! We travel quite a bit, and though it may not seem like much, it really is everything! First impressions are extremely important, in ANY industry. At hotels, the First Impression we have almost always comes from the front desk staff, which can set the vibe for the entirety of our stay. Check-in was a pleasure here! As mentioned, the lady at the front desk was very courteous and helpful. Furthermore, she asked me if I was a "Marriott Bonvoy Rewards Member", to which I answered "no ma'am", not really thinking too much about it. She proceeds to lean over the desk a little and slides a piece of paper over to me. She then goes on to whisper, "if you scan this barcode with your phone, you'll get a little pop-up with a 10-digit number. You don't have to put in any personal information whatsoever. So I scanned the code, got the pop-up with the 10-digit number, which she then asked me to dictate to her. I did as she asked, and within a few seconds she tells me that I've just received $50 off of my stay! For the first time in a very long time, I actually had NO words! 😂 The moment passed quickly though, as I proceeded to thank her over and over again! Like I said, first impressions can make or break a business, especially when it involves customer service...and I can honestly say that the impression that she made on me truly made a difference! From that first interaction on, I just had a great feeling about everything! Does that mean that absolutely EVERYTHING was perfect? No, of course not! Stuff still happens! My point is, the attitudes of the entire staff were basically the same as the 1st front desk lady, and because everyone was so great and accommodating, me and my girls had an amazing stay! 100% Recommend "TOWNEPLACE SUITES-BY MARRIOTT" Chicago (Lombard).

Jun 26, 2025 · April Lynn Housh

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