Super 8 by Wyndham Portland ME

For those exploring the "Hotels Near Of Me" category and seeking a budget-friendly lodging option in the Greater Portland area, the Super 8 by Wyndham Portland ME, located at 208 Larrabee Rd, Westbrook, ME 04092, USA, may appear as a choice. This hotel, part of the well-known Super 8 chain, generally caters to travelers looking for economical accommodation. The phone numbers for contact are (207) 209-2480 and +1 207-209-2480.

Westbrook, Maine, is a city adjacent to Portland, offering a mix of residential areas, commercial zones, and natural spaces. It is situated along the Presumpscot River, with parts of the city featuring urban revitalization projects like Rock Row, a mixed-use development with entertainment venues and retail. While Westbrook provides a more suburban environment compared to the bustling downtown of Portland, it offers convenient access to the larger city's attractions, including the Old Port, Arts District, and various culinary experiences, typically just a short drive away. Major transportation arteries like I-95 are easily accessible from Westbrook. The area around Larrabee Road, where the Super 8 is located, is characterized by a blend of commercial establishments and residential zones, providing practical amenities such as shopping and dining options within reasonable proximity. Westbrook's environmental resources include numerous watercourses and some undeveloped lands, providing green spaces and opportunities for outdoor activities, though the immediate vicinity of the hotel might be more commercial.

The environment of the Super 8 by Wyndham Portland ME, as gleaned from customer reviews, presents a mixed picture. One review notes, "You get what you pay for," suggesting that guests should manage their expectations for a budget-tier hotel. While some positive feedback mentions a "decent staff," there are also significant concerns about the overall atmosphere and cleanliness. A review described a strong, unpleasant odor, specifically mentioning "pee and different smelling foods," indicating potential issues with air quality and general hygiene within the premises. There were also reports of "people with crack spoons walk down the hall... looking all disoriented," which raises serious concerns about safety and the type of clientele encountered, contributing to an uncomfortable or unsafe environment for some guests. The general impression is of an older property, with rooms being "outdated" and feeling "dingy."

In terms of services and features, the Super 8 by Wyndham brand typically includes complimentary breakfast and free Wi-Fi, and the Super 8 by Wyndham Portland ME adheres to this. However, the breakfast offering was described as minimal, with "nothing but two cereal options." While the hotel advertises an indoor pool and hot tub, one guest reported that the "pool wasn’t open, no hot tub either," indicating inconsistency in the availability of advertised amenities. Free Wi-Fi is generally available, though its reliability isn't explicitly detailed in the provided reviews. The hotel also offers 24/7 front desk service, free self-parking, and is noted as being pet-friendly. Housekeeping is available on request.

Room features include air conditioning, flat-screen TVs with cable channels, coffee/tea makers, and desks. Some reviews suggest that rooms are generally clean, but others contradict this, with one guest reporting itchy skin and irritation from the bed and floor, and an unwillingness to use the top blankets due to them feeling "dingy." There was also a notable incident of a guest's Stanley cup allegedly being stolen by a housekeeper, leading to significant dissatisfaction and a lack of trust in management's honesty regarding lost items. Another guest mentioned having to switch rooms immediately upon arrival because the room key wasn't working, even after getting a new key, pointing to potential maintenance or system issues.

Staff interaction also receives varied feedback. While some reviews mention "decent staff" or "helpful staff," a negative experience included a "pretty ignorant issue, that came from a manager" and reports of staff using "profanity toward customers, displaying clear racism, and behaving in an entirely unprofessional manner," leading to a guest feeling unsafe and forced to leave without a refund. There were also reports of rudeness and dismissiveness from staff.

Promotional information for the Super 8 by Wyndham Portland ME, if aiming for objectivity within the "Hotels Near Of Me" category, would need to navigate these conflicting accounts carefully.

On the positive side, the hotel can highlight:

• Affordable Pricing: Emphasize that it offers a "reasonable price" and is a "budget property," appealing to travelers looking for an economical stay.
• Basic Amenities: Promote its inclusion of free continental breakfast (though limited in scope) and free Wi-Fi, which are standard expectations for many budget-conscious travelers.
• Convenient Location: Highlight its accessibility to downtown Portland, the airport (PWM), Maine Mall, and major roadways (I-95), making it a practical stop for various travel purposes.
• Pet-Friendly Policy: This is a positive feature for guests traveling with animals.

However, an objective introduction must also address the significant negative feedback. It is crucial for potential guests to be aware of reports concerning:

• Cleanliness and Odor Issues: Acknowledge concerns about strong unpleasant smells ("pee and different smelling foods") and rooms feeling "dingy" or causing skin irritation.
• Inconsistent Amenity Availability: Note that while a pool and hot tub are advertised, they may not always be operational. The limited breakfast options should also be managed as an expectation.
• Safety and Environment Concerns: Transparency about reports of disoriented individuals in hallways and potential issues with the general atmosphere of the property should be included.
• Customer Service and Trust Issues: Address the serious allegations of unprofessional staff behavior, including rudeness, threats, and dishonesty regarding lost property, which severely impact guest trust and overall satisfaction.
• Outdated Facilities: Mention that the rooms may be "outdated," which aligns with the "you get what you pay for" sentiment and sets realistic expectations for the condition of the property.

In conclusion, the Super 8 by Wyndham Portland ME positions itself as an affordable option within the "Hotels Near Of Me" category. While it provides basic amenities like free breakfast and Wi-Fi, and a convenient location, prospective guests should be aware of a significant number of concerns regarding cleanliness, the operational status of certain facilities, the general environment within the hotel, and critical issues related to customer service and trust. It appears to be a very mixed bag, with some guests finding it acceptable for its price point, while others have experienced profoundly negative and concerning issues.