The Capitol Hotel Downtown, Ascend Hotel Collection

Howdy, fellow Tennesseans! When you're planning a trip to our beloved Music City, Nashville, finding the perfect place to stay is often at the top of your list. Whether you're heading downtown for the vibrant nightlife on Broadway, catching a show at the Ryman Auditorium, or exploring the rich history and museums, a comfortable and conveniently located hotel can make all the difference. Today, we're taking a close look at The Capitol Hotel Downtown, Ascend Hotel Collection, aiming to give you a clear, engaging, and factual overview from a local perspective.

The Ascend Hotel Collection, part of Choice Hotels, is known as a "soft brand," meaning it's a collection of unique, independent hotels that maintain their individual character while benefiting from a larger brand's network and loyalty program. This particular Nashville location has generated a mix of feedback, and it's important to understand both the praises and the criticisms to set realistic expectations. While some recent reviews have highlighted concerns about the building's age and general upkeep, nearly all guests consistently commend the hotel's prime location and, most notably, its exceptional staff.

For instance, one guest raved about the warm reception, stating, "From we entered on the premises the welcoming was great. Thomas assisted us in parking and he was very polite, welcoming and had a great personality assuring us that where we parked and absolutely safe and we had nothing to worry about. His customer service was awesome." Another echoed this sentiment about the front desk, noting, "Sabrina... was very courteous, polite, helpful and she greeted us with a pleasant smile her personality and interaction with us was great we loved it. We actually felt at home. My partner and i will definitely be visit back very soon we love our experience there." These testimonials underscore a significant strength: the people who work there.

In this article, we'll delve into the hotel's exact location and its true accessibility to Nashville's hotspots. We'll also detail the services and features commonly offered, including the complimentary breakfast and parking options. Our goal is to provide you, our Tennessee neighbors, with a balanced and informative guide to help you decide if The Capitol Hotel Downtown, Ascend Hotel Collection is the right fit for your next Nashville adventure.

The Capitol Hotel Downtown, Ascend Hotel Collection is centrally located at 711 Union St, Nashville, TN 37219, USA. This address places it in a highly advantageous position for exploring downtown Nashville, a significant draw for many visitors, especially those from within Tennessee.

One of the most consistently praised aspects of this hotel is its "great location" and "walkability to Broadway." Guests frequently highlight that it's just a "short walk to Broadway" and other key downtown attractions. Specifically, it's noted to be "within a short 10-minute walk of Broadway and Ryman Auditorium." This means you can easily stroll to the heart of Nashville's music scene, enjoy live performances, and explore the bustling streets without needing a car or relying on rideshares.

Beyond Broadway and the Ryman, the hotel offers excellent walking access to several other significant landmarks. The Bridgestone Arena and Music City Center are also "within a 15-minute walk," making it incredibly convenient for attending concerts, sporting events, or conventions. The Tennessee State Capitol building is literally "near" or "steps away," as are attractions like the Nashville Public Library and Nashville City Center. This proximity allows guests to truly immerse themselves in the downtown experience.

For those traveling by car, the hotel offers valet parking for a fee. The daily cost is typically around $30 USD plus tax. While not free, the convenience of on-site valet parking in a busy downtown area can be a significant benefit, though some guests have noted it as an "unexpected additional cost." One guest was assured by the valet attendant, Thomas, that their parked car was "absolutely safe." It's important to factor this fee into your budget. For arrivals from outside Nashville, the hotel is approximately a 15-minute car ride from Nashville International Airport (BNA), and Nashville Riverfront Station is within walking distance for train travelers. Overall, the hotel's location is a strong point, providing unparalleled access to Nashville's core attractions.

The Capitol Hotel Downtown, Ascend Hotel Collection provides a range of services aimed at making guests' stays as comfortable and convenient as possible, typical of an Ascend Collection property.

• Complimentary Hot Breakfast: A key amenity, the hotel offers a free hot breakfast. Reviews indicate it is "surprisingly good" with "everything to eat" or "a good variety of options," though some mention it can be "basic continental" or the "same limited options every day." It is generally served daily.
• Valet Parking: The hotel provides on-site valet parking services. It is a paid service, typically around $30 USD plus tax per day, with in/out privileges.
• Free Wi-Fi: Complimentary high-speed wireless internet access is available throughout the hotel, including guest rooms and public areas.
• 24-Hour Front Desk: Guests can expect round-the-clock assistance for check-in (from 3:00 PM), check-out (by 11:00 AM), and any inquiries. The staff is consistently praised for being "polite," "helpful," and "friendly."
• Fitness Center: A well-equipped fitness center is available for guests to maintain their workout routines while traveling.
• On-Site Restaurant & Bar/Lounge: The hotel features Savala's, an on-site restaurant serving dinner and light fare, along with a bar/lounge where guests can enjoy a relaxing beverage. Some information suggests "Craft Bar & Bistro" for food and local craft beers. The hotel also offers "live music, karaoke and game nights."
• Business Center: A business center with computer access, fax, and photocopying services is available.
• Laundry Facilities: Dry cleaning/laundry services are offered, with some sources indicating self-serve laundry facilities as well.
• In-Room Amenities: Guest rooms typically include a flat-screen TV with cable/satellite channels, a microwave, a refrigerator, a coffee/tea maker, an iron and ironing board, and a private bathroom with a hairdryer.
• Shared Lounge/TV Area: A comfortable common area for guests to relax and socialize.
• Concierge Services: Staff can assist with directions, suggestions on where to eat, and potentially tours/ticket assistance.
• Security: The hotel emphasizes security with 24-hour video security, uniformed security personnel on-premises, and key card access required for floors and rooms.
• Children Stay Free: Children under the age of 17 can stay free of charge when staying in their parents' room and not requiring additional bedding.

The Capitol Hotel Downtown, Ascend Hotel Collection boasts several features and highlights that contribute to its appeal, particularly for those looking to immerse themselves in Nashville's downtown scene:

• Unbeatable Downtown Location: This is by far the most significant highlight. Being just a "short walk to Broadway," Ryman Auditorium, Bridgestone Arena, and other key attractions means guests are truly in the heart of Music City, enjoying unparalleled convenience for entertainment and sightseeing.
• Exceptional Staff Service: Consistently praised across reviews, the staff—from valet (like Thomas) to front desk personnel (like Sabrina)—are highlighted for being "very polite," "welcoming," "helpful," and having "great personality" and "awesome customer service." This creates a genuinely warm and inviting atmosphere, making guests feel "at home."
• Complimentary Hot Breakfast: While opinions on variety differ, the inclusion of a free hot breakfast is a valuable amenity, providing a convenient and cost-saving start to the day.
• Valet Parking with In/Out Privileges: Despite the fee, the availability of on-site valet parking is a major convenience in a dense urban environment like downtown Nashville, reducing the stress of finding parking.
• Recently Renovated Rooms (for some): While the building overall might be described as "tired" or "dated," some reviews specifically mention "updated and clean" or "modern" rooms, suggesting that renovations have improved parts of the guest experience.
• Comfortable Beds: Guests have often noted the beds as "comfortable," contributing to a restful night's sleep.
• On-Site Dining and Entertainment: The presence of an on-site restaurant and bar/lounge, Craft Bar & Bistro, provides convenient dining and relaxation options, with some sources indicating live music, karaoke, and game nights.
• Boutique Charm (Ascend Collection): As part of the Ascend Hotel Collection, the hotel aims to offer a unique experience with its own "signature style," distinguishing it from more generic chain hotels.
• Emphasis on Security: The hotel features 24-hour security personnel, video surveillance, and key card access for added guest safety.

As part of the Ascend Hotel Collection, a Choice Hotels brand, The Capitol Hotel Downtown frequently offers various promotions and discounts. For Tennesseans planning their visit, here’s how to look for potential savings:

• Choice Privileges Member Rates: Joining the free Choice Privileges loyalty program is highly recommended. Members typically receive exclusive discounts, earn points towards free nights, and can take advantage of various member-only promotions.
• Advance Purchase Discounts: Booking your stay well in advance can often secure a lower, non-refundable rate.
• AAA/AARP Discounts: Members of AAA or AARP are generally eligible for discounted room rates. Always ask or look for these options when booking.
• Government/Military Rates: Special rates are usually available for eligible government employees and military personnel.
• Seasonal Promotions: Keep an eye on the official Choice Hotels website or the hotel’s direct booking page for seasonal deals, holiday packages, or discounts tied to major events happening in Nashville. Prices can fluctuate significantly based on demand, especially during peak season (like June, as mentioned in one review).
• Choice Hotels App Exclusives: Sometimes, booking through the Choice Hotels mobile app might unlock additional savings or perks.
• Direct Inquiry: The most reliable way to find out about current offers or specific deals is to call the hotel directly at (629) 216-2691 or +1 629-216-2691. Their friendly staff can often provide the most up-to-date information on any available promotions.

Given its downtown Nashville location, even with promotions, guests should be aware that prices in this area can be higher due to demand, particularly during popular events. It's always best to book early and verify all costs, including the valet parking fee.

For reservations, inquiries, or to get more detailed information about The Capitol Hotel Downtown, Ascend Hotel Collection, you can use the following contact details:

• Address: 711 Union St, Nashville, TN 37219, USA
• Phone: (629) 216-2691
• Mobile Phone: +1 629-216-2691

As noted in multiple reviews, the staff, including front desk personnel like Sabrina and valet attendants like Thomas, are consistently praised for their politeness, helpfulness, and excellent customer service. Don't hesitate to reach out to them for assistance with your Nashville travel plans.

For us Tennesseans, a trip to Nashville, especially to experience the heart of Music City, is a quintessential experience. When choosing a hotel, we often look for convenience, a welcoming atmosphere, and value. While The Capitol Hotel Downtown, Ascend Hotel Collection has received mixed reviews regarding its physical upkeep, it possesses key strengths that make it particularly suitable for locals, especially if you prioritize location and stellar service.

The undisputed champion of this hotel is its location. For any Tennessean wanting to immerse themselves in downtown Nashville, this hotel is a prime spot. Being within a short walk of Broadway, the Ryman Auditorium, and Bridgestone Arena means you can ditch the car and dive straight into the action. No need to worry about rideshare surge pricing or expensive downtown parking garages (though valet parking is available for a fee). This walkability is a huge convenience, allowing you to maximize your time enjoying the honky-tonks, live music, and historic venues that define Nashville.

Equally important for locals is the consistently praised staff. As Tennesseans, we appreciate genuine Southern hospitality, and the reviews frequently highlight the front desk and valet teams as "amazing," "polite," "helpful," and making guests feel "at home." This warm, friendly service can significantly enhance a stay, turning potential frustrations into positive experiences. Knowing you'll be greeted with a pleasant smile and a willingness to assist can make all the difference, especially when you're navigating a busy city.

While some older aspects of the building or a basic breakfast might be noted, for the price point and the incredible location, The Capitol Hotel Downtown, Ascend Hotel Collection offers a very practical base for a Nashville adventure. If you're a local looking for a place to simply "hang your hat" that puts you right in the middle of the action, with a friendly face at every turn, this hotel is certainly worth considering for your next visit to the heart of Tennessee.