The Charles Hotel ico

The Charles Hotel

Hotels Near Of MeMassachusettsMiddlesex CountyCambridgeHarvard SquareBennett Street

1 Bennett St, Cambridge, MA 02138, USA

4.0

Great location, standard room was totally workable with all the mod cons you’d expect. Nice decor, location can’t be beat. But the service is horrific. Had to talk the valet into actually valeting my car while carrying in all of my own luggage, not a bellhop to be found in the entire place. Room service was fine but late night menu is nominal and the guy practically threw the tray at me. Leaving the hotel at no point did a single person ask if I needed help or offered a hand with bags. Should be a cheaper stay for the level of service provided.

William Horn
  • Overview
  • (617) 864-1200
  • www.charleshotel.com

The Charles Hotel Introduce

For those utilizing the "Hotels Near Of Me" platform category, seeking a distinguished and well-appointed stay in one of the most iconic locations, The Charles Hotel in Cambridge, MA, stands as a prominent and sophisticated option. Situated at 1 Bennett St, Cambridge, MA 02138, USA, with a phone number of (617) 864-1200 and mobile phone +1 617-864-1200, this hotel is not just near Harvard Square, but intrinsically woven into its fabric, offering unparalleled access to the intellectual and cultural heartbeat of Cambridge.

The environment of The Charles Hotel is one of refined elegance and intellectual charm, reflecting its prestigious Harvard Square address. Nestled between the Charles River and Harvard Yard, the hotel offers a blend of "traditional New England style with contemporary architecture." While some guests may note an older overall presence, the standard rooms are described as "totally workable with all the mod cons you’d expect" and feature "nice decor." The location truly "can’t be beat," placing guests within immediate walking distance of Harvard University's historic quads, diverse shops, charming cafes, and bustling street life. This prime positioning makes it an ideal base for academic visitors, university guests, or leisure travelers keen to explore the unique atmosphere of Cambridge and easily access Boston.

The rooms at The Charles Hotel are consistently praised for their comfort and thoughtful amenities. A standout feature, highlighted by customer reviews, is the exceptional bedding. Guests rave about the "soft white goose down pillows and comforters" and "comfy fresher beds" that make you "feel right at home." One reviewer emphatically stated, "I haven’t had such a good night sleep in any other hotel!" The standard rooms, typically around 273 square feet, feature a "distinct Boston aesthetic" with rustic Shaker furniture, plaid carpeting, and paneled walls. They are well-equipped with amenities such as free Wi-Fi, oversized desks, 55-inch LCD TVs, Bose® Wave Radios, Nespresso coffee machines, C.O. Bigelow bath products, waffle bathrobes, and slippers. Many bathrooms boast Carrara marble, often including a spacious walk-in rain shower or bathtub with a mirror TV, adding a touch of luxury. Hypo-allergenic bedding and soundproofed rooms are also available, ensuring a serene and comfortable sleep experience. Connecting rooms are also available for families or larger groups.

The services at The Charles Hotel aim to provide a comprehensive and luxurious experience. The hotel offers valet parking and self-parking services, though these come with a charge. Electric vehicle charging points are also available. While one guest noted a less-than-ideal experience with valet and bellhop service, implying a need to "talk the valet into actually valeting my car while carrying in all of my own luggage" and a lack of readily available bellhops, the hotel generally provides bellman assistance upon request. Other services include 24-hour room service, daily housekeeping, dry cleaning and laundry services, and a 24-hour concierge. The hotel also offers a complimentary shuttle service to Harvard University locations on weekdays during specific hours, and a 24-hour business center with 18 meeting rooms and ample conference space for corporate and event needs. Pets are welcome at The Charles Hotel, with a per-stay fee for deep cleaning, excluding service and emotional support dogs.

The Charles Hotel is renowned for its impressive array of features, particularly its diverse dining and entertainment options. It houses multiple restaurants and bars that have become destinations in their own right. Henrietta's Table is an award-winning restaurant celebrating New England's culinary bounty, sourcing fresh, native ingredients from local producers. It is open for breakfast, lunch, and dinner, and is particularly famous for its "Best Brunch in New England" on Saturdays and Sundays, featuring a vast array of local cheeses, cured meats, made-to-order eggs, and a lavish dessert table. Regattabar is Boston's #1 jazz club, offering world-class live jazz performances and dinner-and-show packages. Noir Bar is a chic, cozy bar serving classic cocktails and delectable bites in a 1940s-inspired atmosphere. Bar Enza, led by James Beard Award winner Chef Lydia Shire, offers authentic and inventive Italian cuisine with a focus on high-quality local and imported ingredients, featuring floor-to-ceiling windows and outdoor patio dining. Additionally, the seasonal One Reason Garden Bar provides a relaxed outdoor venue with curated cocktails, light fare, and live music. For relaxation and wellness, the hotel features the Corbu Spa & Salon, offering a range of spa treatments, massages, body wraps, and salon services. While the hotel does not have a swimming pool, it provides a 24-hour fitness center, enabling guests to maintain their workout routines. The hotel also has an ATM, gift shop, and an Avis/Budget car rental service located in the lobby for guest convenience.

Regarding promotional information, The Charles Hotel frequently offers various packages and special deals to enhance guest stays. These can include:

  • Boston by LAND & SEA: A family getaway package that includes discounted Boston Duck Tour tickets, a food and beverage credit, and complimentary self-parking.

  • Dine & Unwind: A package offering a food and beverage credit and complimentary parking for a staycation.

  • Bed & Breakfast Package: This includes breakfast in bed via room service or breakfast for two at Henrietta's Table.

  • Doggone Smart Program: A pet-friendly package that includes a deluxe dog bed, an arrival kit with accessories, and interactive smart toys.

  • Preferred Suites: Discounts on suite accommodations for stays of two nights or more.

  • Stay Longer and Save: Offers for increasing discounts based on the length of stay.

  • Advanced Purchase: Savings for booking stays in advance.

  • Stay and Park Package: Includes a gas card and parking.

  • Best Available Rate: Guaranteed best rates when booking directly, often including in-mirror bathroom televisions, complimentary Wi-Fi, and coffee in the lobby.

  • AAA and AARP Rates: Discounts for members of these organizations.

These promotions highlight the hotel's commitment to providing value and a tailored experience for different types of travelers, making it an attractive consideration when searching for "Hotels Near Of Me." Despite a few critiques regarding service consistency in some areas, the overwhelming positive feedback on the comfort of the rooms, especially the bedding, and the unbeatable location, coupled with its extensive amenities and dining options, solidify The Charles Hotel's reputation as a top-tier choice in Cambridge.

The Charles Hotel Photos

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The Charles Hotel Location

The Charles Hotel

1 Bennett St, Cambridge, MA 02138, USA

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Reviews

Great location, standard room was totally workable with all the mod cons you’d expect. Nice decor, location can’t be beat. But the service is horrific. Had to talk the valet into actually valeting my car while carrying in all of my own luggage, not a bellhop to be found in the entire place. Room service was fine but late night menu is nominal and the guy practically threw the tray at me. Leaving the hotel at no point did a single person ask if I needed help or offered a hand with bags. Should be a cheaper stay for the level of service provided.

Dec 21, 2024 · William Horn

The bedding is the best ! Soft white goose down pillows and comforters and comfy fresher beds make you feel right at home! I haven’t had such a good night sleep in any other hotel !

May 08, 2025 · Susan Fowler

Very convenient if you have classes in Harvard. It was a short 8 minute walk to Harvard Hall. Love that the concierge was very helpful and attentive. The rooms are clean.

May 04, 2025 · Elisha Danille Pamorada

I stayed at The Charles Hotel recently, and I had a really positive experience. Honestly, this is one of the best hotels in Cambridge—fantastic overall. The interior is beautiful, with amazing art and a real sense of luxury in the rooms. Housekeeping is incredible—every single day my room was cleaned thoroughly without fail. They really know what they’re doing. The lobby is such a great space—luxurious, quiet, and just a nice place to sit and relax. The hotel has some great amenities too, like Henrietta’s Table, Bar Noir, Bar Enza, and the Regattabar. Everything felt high-end and convenient. The beds were pure luxury—so comfortable that falling asleep was effortless every night. The location is also great: right in Harvard Square but tucked away from all the chaos. I also used the gym daily, which was really modern and well-equipped. The only downside there is it could use a few more running machines, but otherwise, it was great. That said, there are a couple of things that could improve. The minibar service wasn’t updated daily, and there weren’t any options to customize it. The staff could also be more helpful—I asked to book a business room for a meeting with my boss at Harvard Law School, but I was directed to a business outside the hotel instead. On another occasion, when I asked for a Diet Coke, I was told to go to CVS. These moments didn’t quite match the otherwise high-end experience. Still, those were minor issues in the grand scheme of things. Overall, this is a fantastic place to stay, and I’d definitely recommend it if you’re looking for a luxurious and comfortable experience in Cambridge.

Dec 11, 2024 · George Chalhoub

I was a guest on Saturday and needed help printing out a complex document in color. If it were not for the EXCELLENT and PHENOMENAL service by Fizza and Hannah at the Front Desk, I would have had a serious problem on my hands. However, they were very patient with me and did not make me feel like I was bothering them, despite problems with my email and my attachments. It all worked out smoothly because of their kindness. I have travelled all over the world and wish that EVERY FRONT DESK staff was as kind as Fizza and Hannah. They are the model for EXCELLENT SERVICE.

Feb 09, 2025 · Colin Price

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