The Willows Hotel

Nestled on a quiet, tree-lined street in the heart of Chicago’s desirable Lakeview neighborhood, The Willows Hotel offers a charming and distinct lodging experience. While the hotel’s building is indeed historic, with some of its classic architecture still present, it provides a unique blend of old-world charm and modern hospitality. The Willows Hotel stands as a quaint and comfortable escape from the hustle and bustle of the city, all while being just steps away from its most vibrant areas. We are not a sprawling, impersonal hotel chain; instead, we are a boutique establishment that prides itself on providing a personal, friendly, and professional experience. Our goal is to make every guest feel at home, offering a peaceful and clean environment where you can unwind and recharge.

We understand that the guest experience is paramount, and we take all feedback seriously. While some older reviews may point to a need for updates, recent guest feedback highlights a positive experience with the staff and the overall ambiance. For example, one reviewer noted, "The lobby and rooms are lovely, clean and comfortable. The front desk personnel were friendly and professional." The Willows Hotel has made a commitment to providing a clean and inviting atmosphere, ensuring that the essentials of a good stay are always met. Our team is dedicated to providing excellent service and a high level of professionalism. We believe that by focusing on genuine hospitality and a peaceful setting, we can offer an experience that is both memorable and satisfying for our patrons.

The location of The Willows Hotel at 555 W Surf St, Chicago, IL 60657, is undoubtedly one of its greatest assets. Situated in the beautiful Lakeview neighborhood on a quiet residential street, it offers the perfect balance of serenity and urban excitement. As one guest mentioned, it's a "Great area" that is "Quaint and Cozy." Our address is just a few blocks from the picturesque shoreline of Lake Michigan, providing easy access to the lakefront path for jogging, biking, or a leisurely stroll. The hotel is also within walking distance of many of Chicago’s top attractions. The famous Wrigley Field, home of the Chicago Cubs, is just a little over a mile away, making our hotel a great option for baseball fans. The Lincoln Park Zoo, one of the few free zoos in the country, is a short walk from our front door. Additionally, the hotel is located near an array of fantastic local restaurants, cafes, and boutiques, giving guests the chance to "see Chicago like a local."

Accessibility is a key advantage of staying at The Willows Hotel. For those who rely on public transportation, the CTA Brown and Purple Line stations at Diversey and Wellington are within walking distance, providing a direct and convenient route to downtown Chicago and other city neighborhoods. For those traveling by car, there is off-site parking available for a fee in a nearby garage. While one guest noted that parking is "close by," it is important to be aware of the off-site nature and cost. This excellent connectivity to both the city's public transit system and major thoroughfares means guests can easily explore all that Chicago has to offer, from the magnificent shops on Michigan Avenue to the diverse culinary scene of the West Loop. Our location allows guests to enjoy a quiet neighborhood feel while being just minutes away from some of Chicago's most iconic destinations.

The Willows Hotel offers a thoughtful selection of services and amenities designed to enhance your stay and provide a comfortable, hassle-free experience. We focus on providing the essentials at a high standard to ensure guest satisfaction.

• 24-hour front desk assistance, ensuring someone is always available to help with your needs, from check-in to local recommendations.
• Complimentary high-speed Wi-Fi is available in all guest rooms and public areas, keeping you connected throughout your stay.
• A cozy lobby with a fireplace and seating areas, providing a relaxing place to unwind or socialize.
• Daily housekeeping service to ensure your room is always fresh and clean.
• Complimentary coffee and tea available in the lobby.
• Luggage storage service for guests who arrive early or have a late departure.
• Use of a nearby fitness center, providing a convenient option for those who wish to maintain their workout routine.
• A vending machine is available on-site for late-night snacks and drinks.

While a past review mentioned issues with amenities like cold coffee and a lack of vending machines, it is important to note that the hotel has since updated its offerings, now providing a vending machine and a 24-hour coffee/tea service to address these past concerns. The hotel strives to continuously improve the guest experience based on feedback. We believe these services, combined with our friendly and professional staff, create a welcoming atmosphere that makes our guests feel right at home.

The Willows Hotel stands out with several key features and highlights that make it a charming and unique choice for travelers.

• The hotel is housed in a historic French-style building, giving it a distinctive character that sets it apart from modern, cookie-cutter hotels.
• Rooms feature individual wall units for AC/heating, giving guests full control over their climate and comfort.
• The building's age and architectural style create a quiet and serene environment, even in the middle of a bustling neighborhood.
• The decor is a unique blend of old-world European charm and modern amenities, with lovely, clean, and comfortable rooms.
• Guest rooms are equipped with premium bedding, a minibar, and flat-screen TVs, providing a high level of comfort.
• The hotel has a pet-friendly policy, allowing guests to bring their beloved animals with them during their travels.
• The location near Lake Michigan, Lincoln Park, and Wrigley Field is an unparalleled highlight for visitors to Chicago.

These features are what make The Willows Hotel a truly special place to stay. The combination of a historic building with thoughtful modern touches provides an experience that is both memorable and comfortable. The dedication to a clean and cozy environment, along with a staff that is "friendly and professional," ensures that every guest has a pleasant visit. We are proud of the unique character of our hotel and believe it provides a refreshing alternative to a standard hotel stay.

For your convenience, here is the contact information for The Willows Hotel.

Address: 555 W Surf St, Chicago, IL 60657, USA
Phone: (773) 528-8400
Mobile Phone: +1 773-528-8400

We invite you to reach out to our team with any questions or to make a reservation. We are always happy to assist and provide you with more details about our rooms and amenities. We look forward to the opportunity to welcome you to our charming hotel in the heart of Lakeview.

For locals in Illinois, The Willows Hotel serves as an ideal option for various purposes. If you have family or friends visiting from out of town, our hotel provides a centrally located, affordable, and charming place for them to stay. The proximity to Lake Michigan and Lincoln Park makes it a great home base for visitors who want to experience Chicago’s natural beauty and recreational offerings. For residents in the suburbs who want to enjoy a Cubs game or a concert without the hassle of a late-night drive home, an overnight stay at The Willows offers convenience and a relaxing experience. The hotel's unique character also makes it a perfect destination for a local "staycation," providing a peaceful escape without having to leave the city. The Willows Hotel is a valuable resource for the Illinois community, offering a warm and welcoming place to stay right here in Chicago.