TownePlace Suites San Antonio Northwest ico

TownePlace Suites San Antonio Northwest

Hotels Near Of MeTexasBexar CountySan AntonioNorthwest SidePrue Road

5014 Prue Rd, San Antonio, TX 78240, USA

4.0

My family and I stayed there for three days this mother's day and we are nothing but pleased with the hospitality and care of the staff. We brought my friends emotional support animal and they were nothing but welcoming and understanding. He had a bit of an accident on the way down one morning to walk him (he's 15 and sore from the drive so he was slower than he normally would be). I immediately informed the staff and the front desk and even offered to pay a cleaning fee, but they were so understanding of that!! The breakfast was awesome and fresh, though I think an extra waffle maker could come in handy. Check in and out was quick and professional. We're already planning to come back next year!

Sabrina Puckett
  • Overview
  • (210) 694-5100
  • www.marriott.com

TownePlace Suites San Antonio Northwest Introduce

Howdy, Texans! Whether you're heading to San Antonio for an extended work assignment, a lengthy medical visit, a family vacation that spans more than just a few days, or perhaps even a temporary relocation, finding a hotel that feels like a home away from home is often a top priority. A standard hotel room just doesn't always cut it when you need space to spread out, prepare your own meals, and genuinely settle in. That's where extended-stay hotels truly shine. Today, we're taking a closer look at a popular and well-regarded option in our city: TownePlace Suites San Antonio Northwest.

San Antonio is a vast and dynamic city, constantly drawing visitors for various reasons – from its world-class Medical Center and growing business districts to family-favorite theme parks and vibrant cultural attractions. For locals who might need a temporary staycation, a place to host out-of-town guests for an extended period, or even those on a temporary work assignment, TownePlace Suites by Marriott offers a blend of comfort, practicality, and convenience. As a Marriott brand, TownePlace Suites is specifically designed with longer stays in mind, providing essential amenities that go beyond a typical hotel room.

In this article, we'll dive into the details of TownePlace Suites San Antonio Northwest. We'll explore its strategic location and how accessible it is from key San Antonio landmarks, the range of services tailored for extended stays, its standout features and highlights, and any general promotions offered by the Marriott brand. Importantly, we'll also incorporate insights from real customer reviews to provide you with an honest and factual overview, helping you, our fellow Texans, decide if this hotel is the right fit for your next prolonged visit to the Alamo City.

Location and Accessibility

TownePlace Suites San Antonio Northwest is conveniently located at 5014 Prue Rd, San Antonio, TX 78240, USA. This address places it squarely in the thriving Northwest quadrant of San Antonio, a hub for both business and leisure activities.

The hotel's location offers excellent accessibility to several key San Antonio destinations. For students, faculty, or visitors, the University of Texas at San Antonio (UTSA) is just a short drive away, making it an ideal choice for campus-related activities. Theme park enthusiasts will appreciate its proximity to Six Flags Fiesta Texas, a major draw for families and thrill-seekers, typically just minutes away. SeaWorld San Antonio is also within a reasonable driving distance, extending its appeal for family vacations.

Beyond attractions, the Northwest area is known for its extensive retail and dining options. The Shops at La Cantera and The Rim Shopping Center, two premier open-air shopping and entertainment complexes, are easily accessible from the hotel. This provides guests with a vast array of restaurants, boutiques, and entertainment venues without having to venture far.

For those traveling for medical reasons, the esteemed San Antonio Medical Center is also a relatively short drive away, providing convenience for patients and their families. The hotel's location offers good connections to major thoroughfares like Loop 1604 and I-10, facilitating easy travel to other parts of San Antonio, including the historic downtown, River Walk, and The Alamo (approximately 15-20 minutes depending on traffic). San Antonio International Airport (SAT) is also conveniently located about 6-7 miles (approximately 10-11 km) away, ensuring a manageable commute for air travelers. The hotel also offers on-site self-parking for a surcharge, which is convenient for guests with vehicles.

Services Offered

TownePlace Suites San Antonio Northwest is designed with the extended-stay traveler in mind, offering a range of services that go beyond what you might find at a traditional hotel.

  • Complimentary Hot Breakfast: A significant perk, the hotel offers a free daily hot breakfast buffet. Guests frequently praise the "awesome and fresh" breakfast, with options for "make-your-own waffles," providing a convenient and cost-saving start to the day. Breakfast is available from 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends.
  • Free Wi-Fi: High-speed internet access is complimentary throughout the hotel, essential for both business and leisure guests.
  • Outdoor Pool: The hotel features an outdoor pool, providing a refreshing escape and a place to relax, typically open from 6:00 AM to 10:00 PM.
  • 24-Hour Fitness Center: A well-equipped gym is available 24/7, allowing guests to maintain their fitness routines at their convenience.
  • 24-Hour Business Center: Equipped with computers and printers, the business center is open around the clock to support guests' work needs.
  • Guest Laundry Facilities: On-site self-service laundry facilities are available, which is particularly beneficial for extended stays.
  • Pet-Friendly Policy: The hotel welcomes two pets of any size in designated rooms for an additional fee of $100 per stay. Both dogs and cats are permitted, and well-behaved pets may be left in the room unattended. There is a designated pet relief area on the property, and reviews highlight the staff's "welcoming and understanding" attitude towards emotional support animals, even in case of minor accidents.
  • Barbecue Grills: Guests have access to barbecue grills, providing an option for outdoor cooking and dining.
  • Lobby Fireplace: A fireplace in the lobby offers a cozy and inviting common area for guests to relax.
  • Dry Cleaning/Laundry Services: Professional dry cleaning and laundry services are available for added convenience.
  • Mini-Market On-Site: A small market on the property provides snacks, beverages, and essential items.
  • Express Check-in/Check-out: Streamlines the arrival and departure process.
  • Housekeeping on Request: While not daily for extended stays, guests can request fresh bedsheets and towels, as noted in reviews for similar Marriott extended stay properties.
Features / Highlights

TownePlace Suites San Antonio Northwest is designed to feel like a comfortable apartment, making it stand out as a top choice for longer visits.

  • All-Suite Accommodations with Full Kitchens: Every room is a suite, featuring separate living and sleeping areas. The highlight here is the fully equipped kitchen, complete with a refrigerator, stovetop, microwave, dishwasher, cookware, dishes, and utensils. This allows guests the flexibility to prepare their own meals, significantly saving on dining expenses and offering a true home-away-from-home experience.
  • Pet-Friendly and Understanding Staff: The hotel's pet policy is a major draw for animal lovers, and customer reviews specifically praise the staff's exceptional "hospitality and care," even being "understanding" and accommodating regarding pet accidents without immediate cleaning fees. This empathetic approach sets a very welcoming tone.
  • Excellent Complimentary Breakfast: Consistently reviewed as "awesome and fresh," the complimentary hot breakfast with "many options" (including a waffle maker, though an extra one might be handy) is a significant value-add, ensuring guests start their day well-fed.
  • Convenient Location for Key Attractions: Its strategic placement provides easy access to UTSA, Six Flags Fiesta Texas, and major shopping destinations like The Rim and The Shops at La Cantera, appealing to a wide range of travelers.
  • Comfortable Bedding and Suites: Rooms feature premium bedding, pillow-top mattresses, and blackout drapes, aimed at ensuring a restful night's sleep. The separate living areas offer ample space to relax or work.
  • Friendly and Professional Staff: Repeatedly highlighted in reviews, the "super friendly front desk" and overall staff provide "wonderful hospitality and care," making check-in and check-out "quick and professional." The Assistant General Manager (AGM) was also specifically noted as "great."

However, it's important to provide a balanced view. While the staff and breakfast receive high praise, some customer reviews indicate areas that could benefit from improvement in terms of room maintenance and comfort. Issues such as rooms being "not very clean," "luke warm showers," and an "AC that barely worked" were mentioned, leading to difficulty sleeping due to heat. Additionally, some found the "room was super dim," with lights seeming like "10-watt bulbs." These points suggest that while the service and basic amenities are excellent, the physical condition and functionality within some rooms might vary and could detract from the overall comfort if not addressed.

Promotions or Special Offers

As a Marriott brand hotel, TownePlace Suites San Antonio Northwest participates in the Marriott Bonvoy loyalty program, offering numerous opportunities for guests to save and earn rewards. While specific, limited-time offers should always be confirmed directly with the hotel or on the official Marriott website, here are common types of promotions you can generally expect:

  • Marriott Bonvoy Member Rates: Members of the free Marriott Bonvoy program typically receive exclusive, lower rates, along with benefits such as free Wi-Fi and the ability to earn and redeem points for free nights, experiences, and more.
  • "Stay Longer and Save" Deals: Designed for extended stays, these promotions often offer reduced rates for booking multiple nights or weeks.
  • Advance Purchase Rates: Booking your stay well in advance can sometimes unlock discounted, non-refundable rates.
  • AAA/AARP Discounts: Special rates are usually available for members of AAA or AARP.
  • Government/Military Rates: Discounts are often extended to government employees and military personnel.
  • Senior Rates: Special pricing may be offered for senior travelers.
  • Bonus Points Promotions: Marriott Bonvoy frequently runs system-wide promotions where members can earn accelerated points per stay, helping them reach elite status or free nights faster.
  • Seasonal Sales & Packages: Marriott often runs large seasonal sales or offers packages that combine a stay with other amenities or local attractions. For example, previous promotions have included discounts on travel items when booking a stay.

To discover the most current and specific promotions available for TownePlace Suites San Antonio Northwest, it is always best practice to visit the official Marriott website or to directly contact the hotel using the provided phone number. This ensures you get the most accurate and up-to-date information on any special offers that could apply to your travel dates.

Contact Information

For reservations, detailed inquiries about amenities, or any other assistance regarding your stay at TownePlace Suites San Antonio Northwest, please use the following contact details:

Address: 5014 Prue Rd, San Antonio, TX 78240, USA

Phone: (210) 694-5100

Mobile Phone: +1 210-694-5100

You can also find more information and book your stay directly through the official Marriott website by searching for "TownePlace Suites San Antonio Northwest."

Conclusion: Why this place is suitable for locals

For Texans considering an extended stay in San Antonio, TownePlace Suites San Antonio Northwest stands out as a highly suitable option, particularly for its blend of home-like amenities and exceptional service. Its design as an all-suite hotel with full kitchens directly addresses the needs of locals who might be on a temporary work assignment, undergoing medical treatment in the nearby Medical Center, hosting visiting family for an extended period, or even in between homes. The ability to prepare your own meals and have separate living and sleeping areas makes a significant difference to comfort and budget during longer visits.

A major highlight that resonates deeply with Texan hospitality is the consistently praised staff. Reviews commend their "hospitality and care," "super friendly" demeanor, and understanding, even when it comes to accommodating emotional support animals and dealing with unexpected situations. This level of personalized and empathetic service can truly make a stay feel welcoming and stress-free. The complimentary, "awesome and fresh" breakfast further enhances the value, providing a convenient and cost-effective start to each day.

Furthermore, its location in Northwest San Antonio offers excellent accessibility to key local attractions like UTSA and Six Flags Fiesta Texas, as well as premier shopping and dining at The Rim and La Cantera. This makes it an ideal base for both necessary errands and leisure activities without extensive travel time. The pet-friendly policy is another huge plus for many Texans, allowing furry family members to join the trip.

While some reviews mentioned minor issues with room cleanliness, lukewarm showers, or AC performance, the overwhelming positive feedback on staff, breakfast, and the convenience of the suites suggests these might be isolated incidents or areas of ongoing improvement. For Texans prioritizing a comfortable, functional, and welcoming environment for an extended stay, complete with the flexibility of a full kitchen and a friendly face at the front desk, TownePlace Suites San Antonio Northwest offers a compelling and suitable choice in our dynamic city.

TownePlace Suites San Antonio Northwest Photos

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TownePlace Suites San Antonio Northwest 5
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TownePlace Suites San Antonio Northwest 5
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TownePlace Suites San Antonio Northwest 5
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TownePlace Suites San Antonio Northwest 5
TownePlace Suites San Antonio Northwest 5

TownePlace Suites San Antonio Northwest Location & Map

5014 Prue Rd, San Antonio, TX 78240, USA

Reviews

My family and I stayed there for three days this mother's day and we are nothing but pleased with the hospitality and care of the staff. We brought my friends emotional support animal and they were nothing but welcoming and understanding. He had a bit of an accident on the way down one morning to walk him (he's 15 and sore from the drive so he was slower than he normally would be). I immediately informed the staff and the front desk and even offered to pay a cleaning fee, but they were so understanding of that!! The breakfast was awesome and fresh, though I think an extra waffle maker could come in handy. Check in and out was quick and professional. We're already planning to come back next year!

May 13, 2025 · Sabrina Puckett

Good location and super friendly front desk. The AGM was great. The room left a lot to be desired. Not very clean, luke warm showers and an AC that barely worked. Every night was hard to sleep because our room would not cool off. Also the room was super dim, it seemed like all the lights were 10watt bulbs. I wouldn’t stay here again.

Apr 21, 2025 · Mark Nichols

Troy at the front desk was absolutely outstanding during my stay. He was attentive, professional, and always quick to assist with anything I needed. Not once did he come across as lazy or uninterested, in fact, every time I approached him with a question or request, he responded with genuine energy and a helpful attitude. When I asked about laundry soap, he immediately said, “Of course!” with a smile and even offered dryer sheets without me having to ask. That level of thoughtfulness and proactive service is rare and truly appreciated. Troy delivered the best customer service I’ve ever experienced at a hotel. He’s a true asset to the property!

Jun 02, 2025 · Nancy R

4.5 stars - Great rooms. It was nice and clean, in a super convenient location. Just a mile from the medical center and right off I-10, making it easy to get downtown or to nearby shopping and restaurants. The room had a full-size fridge, a two-burner electric stove, a microwave, a toaster, and all the cookware needed to make meals. The neighborhood felt safe, and the place was very quiet. Great for a peaceful stay. Plus, it's only a couple of miles from Six Flags. The only downside? The front desk service. Good luck finding someone when you check in - took me at least five minutes of hollering out before anyone showed up. Otherwise, a solid stay!

Mar 27, 2025 · Brent L

Variety of open concept plans. Very comfortable and homey. Friendly helpful staff. Clean. Breakfast is wholesome with good variety. Coffee bar. Exercise room and an outdoor pool. Quiet Laundry room with 2 washers and 2 dryers. Microwave, cooktop, dishwasher, refrigerator.

May 09, 2025 · Misty “C4” Gage

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