TownePlace Suites San Antonio Westover Hills ico

TownePlace Suites San Antonio Westover Hills

Hotels Near Of MeTexasBexar CountySan AntonioFar West SideWestover Hills Boulevard

10015 Westover Hills Blvd, San Antonio, TX 78251, USA

4.0

This location is prime if you are looking to stay somewhere close to Sea World. However, the evening staff is awful. When we arrived at the property the front desk attendant named Ethel was rude, unwelcoming and very unprofessional. She refused to let us check in and even cost my other family member a night's stay in the hotel where I had to rebook a room for him and pay again. She claimed she was following Marriott policy but, we are Titanium members with Marriott and my family, and I stay at many properties weekly and have been members for YEARS! We have stayed at properties all over the world. WE HAVE NEVER HAD SOMEONE ABUSE "POLICY" THE WAY ETHEL DID. After 3 hours of arguing with both Ethel and calling into Marriott and having them ultimately try and remedy the situation we were finally able to check in at 10:30pm at night. Ethel's abuse of "policy" (no such "policy" according to Marriott Bonvoy customer service) cost my family an extra $230 and also 3 hours of time which was completely unnecessary. Usually, we have a pleasant experience during our stays. In addition to the front desk incident, our room was not clean. The shower had residue from the previous room tenants, the toilet smelled of urine and the property itself is definitely in need of some wear and tear maintenance throughout. The only positive thing I can say about our stay is that the morning breakfast buffet staff was very kind and accommodating. They definitely should be complimented. There are many other options in San Antonio near Sea World. I would recommend looking into those before booking here. You will save yourself a lot of grief and a couple hundred dollars they will cheat you out of!

Lisa Patterson
  • Overview
  • (210) 520-0441
  • www.marriott.com

TownePlace Suites San Antonio Westover Hills Introduce

Howdy, Texans! When your travels bring you to San Antonio, whether for a family vacation, a business trip, or an extended stay, finding a comfortable and convenient place that feels like a home away from home is often a top priority. We're here to introduce you to TownePlace Suites San Antonio Westover Hills, a hotel designed to offer that sense of comfort and practicality for guests exploring the vibrant Alamo City.

San Antonio is a diverse and exciting destination, known for its rich history, cultural landmarks like the Alamo and the River Walk, and thrilling entertainment venues such as SeaWorld San Antonio and Six Flags Fiesta Texas. For those planning an extended visit, or simply preferring the convenience of more space and amenities, an extended-stay hotel like TownePlace Suites can be an ideal choice.

This article will provide you with a detailed overview of TownePlace Suites San Antonio Westover Hills, covering its strategic location, the services it offers, key features, and why it might be a suitable option for your next visit to San Antonio. We aim to deliver a factual and engaging description to help you make an informed decision for your accommodations.

Location and Accessibility

TownePlace Suites San Antonio Westover Hills is strategically located at 10015 Westover Hills Blvd, San Antonio, TX 78251, USA. This prime location places it in the thriving Westover Hills area, known for its proximity to several major San Antonio attractions and business hubs.

One of the most significant advantages of this hotel's location is its close proximity to SeaWorld San Antonio. For families planning a visit to the popular marine animal park and amusement park, the short drive to and from the hotel is a major convenience, saving valuable time and reducing travel stress. Additionally, the hotel is also conveniently located near the Alamo Soccer Complex, making it an excellent choice for teams and families attending tournaments or events there.

Beyond these specific attractions, TownePlace Suites San Antonio Westover Hills offers good accessibility to other key areas of the city. Six Flags Fiesta Texas is typically within a reasonable driving distance, providing another exciting entertainment option. For those visiting for business or medical reasons, the Westover Hills area is home to numerous corporate offices and is not far from parts of the medical center. Retail and dining options are also abundant in the surrounding area, ensuring guests have easy access to essentials and entertainment.

Transportation to and from the hotel is generally straightforward. San Antonio International Airport (SAT) is a manageable distance away, making arrivals and departures relatively seamless for air travelers. The hotel's location on Westover Hills Boulevard provides easy access to major roadways, allowing for smooth navigation throughout San Antonio and beyond. The availability of free self-parking on-site is a significant convenience for guests traveling by car, eliminating concerns about parking availability or additional costs.

Services Offered

TownePlace Suites San Antonio Westover Hills offers a variety of services designed to make both short and extended stays comfortable and convenient.

  • Complimentary Breakfast: Start your day with a free buffet breakfast served daily, ensuring guests are energized for their activities. This is a valuable amenity, especially for families and those on extended stays.
  • Free Wi-Fi: Stay connected with complimentary wireless internet access available throughout the hotel, including in all guest suites and public areas.
  • 24-Hour Front Desk: The front desk is open around the clock, providing continuous assistance for check-ins, check-outs, and any guest inquiries or needs.
  • Daily Housekeeping: Your suite will be serviced daily, maintaining cleanliness and tidiness throughout your stay.
  • Self-Serve Laundry Facilities: On-site laundry facilities are available for guest use, which is particularly beneficial for longer stays, allowing guests to pack lighter and maintain fresh clothes.
  • Business Services: For those traveling for work, a business center is available, providing access to computers and printing services.
  • Concierge Services: Staff are available to assist with information about local attractions, dining, and other recommendations.
  • Express Check-in and Check-out: Streamline your arrival and departure process with efficient express check-in and check-out options.
Features / Highlights

Beyond the core services, TownePlace Suites San Antonio Westover Hills boasts several features designed to enhance the guest experience, particularly for those seeking a more home-like environment.

  • Spacious Suites with Full Kitchens: A key highlight of TownePlace Suites is the provision of spacious suites, each equipped with a full kitchen including a refrigerator, microwave, stovetop, and dishwasher. This allows guests the flexibility to prepare their own meals, which can be a significant cost-saver and convenience, especially for families or extended stays.
  • Seasonal Outdoor Pool: Guests can enjoy a refreshing dip in the seasonal outdoor pool, a perfect amenity for relaxing during San Antonio's warm weather.
  • Pet-Friendly Accommodation: The hotel welcomes pets, making it an excellent choice for Texans who wish to travel with their furry family members. It's always advisable to confirm specific pet policies and any associated fees directly with the hotel.
  • Fitness Center: A well-equipped fitness center is available for guests who wish to maintain their workout routine while traveling.
  • Outdoor BBQ and Picnic Area: The hotel offers an outdoor area with barbecue grills and a picnic space, perfect for enjoying a meal outdoors or socializing.
  • Ergonomic Workspaces: Suites are designed with dedicated workspaces, ideal for business travelers or anyone needing to get work done during their stay.
  • Guestroom Amenities: Beyond the kitchen, suites feature flat-screen TVs with premium channels, coffee/tea makers, and private bathrooms with complimentary toiletries.
  • Free Self-Parking: Ample free self-parking is available on-site, providing convenience and cost savings for guests with vehicles.
Promotions or Special Offers

As a Marriott brand, TownePlace Suites San Antonio Westover Hills frequently participates in Marriott Bonvoy loyalty programs and various promotions. While specific, always-on promotions are subject to change, guests can often find:

  • Marriott Bonvoy Member Rates: Members of the Marriott Bonvoy loyalty program can typically access exclusive, lower rates and earn points on their stays, which can be redeemed for free nights and other benefits.
  • Extended Stay Discounts: Given its extended-stay model, the hotel often offers competitive rates for longer stays (e.g., weekly or monthly rates), which can provide significant savings.
  • Seasonal and Package Deals: Check the Marriott website or call the hotel directly for any current seasonal promotions, holiday packages, or deals tied to local events, which might include bundled amenities or discounted rates.
  • AAA/AARP/Military/Government Discounts: Qualified guests with these affiliations may be eligible for special rates.

It is always highly recommended to check the official Marriott Bonvoy website or call the hotel directly at the provided contact number to inquire about the most current promotions and to ensure you receive the best available rate for your specific travel dates.

Contact Information

To learn more or to make a reservation at TownePlace Suites San Antonio Westover Hills, you can use the following contact details:

Address: 10015 Westover Hills Blvd, San Antonio, TX 78251, USA

Phone: (210) 520-0441

Mobile Phone: +1 210-520-0441

Conclusion: Why this place is suitable for locals

For Texans, TownePlace Suites San Antonio Westover Hills offers a highly suitable and practical option for various travel needs within the state. Its core appeal lies in its extended-stay model, which provides a level of comfort and convenience often lacking in traditional hotels. The full kitchens in every suite are a game-changer for locals planning longer visits, whether it's for work assignments, family relocations, or simply a prolonged vacation. The ability to prepare your own meals not only offers dietary flexibility but also contributes to significant cost savings on dining out, which is a major benefit for budget-conscious Texas travelers.

The hotel's location in Westover Hills is another strong point for locals. Being close to SeaWorld San Antonio and the Alamo Soccer Complex makes it an excellent choice for family getaways centered around these popular attractions, cutting down on travel time and allowing for more enjoyment. Its accessibility to major roads also means that other San Antonio highlights, from the River Walk to Six Flags, are still within reach for a day trip.

While some past customer feedback has highlighted concerns regarding specific staff interactions and room maintenance, it's important to consider that such experiences can vary, and direct communication with the hotel management can often resolve issues. The general offerings of free breakfast, free parking, a seasonal pool, and pet-friendly policies remain consistent and valuable for Texans. For those seeking a blend of convenience, space, and a home-like atmosphere for their San Antonio stay, TownePlace Suites San Antonio Westover Hills provides a compelling option that caters well to the needs of local visitors.

TownePlace Suites San Antonio Westover Hills Photos

TownePlace Suites San Antonio Westover Hills 5
TownePlace Suites San Antonio Westover Hills 5
TownePlace Suites San Antonio Westover Hills 5
TownePlace Suites San Antonio Westover Hills 5
TownePlace Suites San Antonio Westover Hills 5
TownePlace Suites San Antonio Westover Hills 5
TownePlace Suites San Antonio Westover Hills 5
TownePlace Suites San Antonio Westover Hills 5
TownePlace Suites San Antonio Westover Hills 5
TownePlace Suites San Antonio Westover Hills 5

TownePlace Suites San Antonio Westover Hills Location & Map

10015 Westover Hills Blvd, San Antonio, TX 78251, USA

Reviews

This location is prime if you are looking to stay somewhere close to Sea World. However, the evening staff is awful. When we arrived at the property the front desk attendant named Ethel was rude, unwelcoming and very unprofessional. She refused to let us check in and even cost my other family member a night's stay in the hotel where I had to rebook a room for him and pay again. She claimed she was following Marriott policy but, we are Titanium members with Marriott and my family, and I stay at many properties weekly and have been members for YEARS! We have stayed at properties all over the world. WE HAVE NEVER HAD SOMEONE ABUSE "POLICY" THE WAY ETHEL DID. After 3 hours of arguing with both Ethel and calling into Marriott and having them ultimately try and remedy the situation we were finally able to check in at 10:30pm at night. Ethel's abuse of "policy" (no such "policy" according to Marriott Bonvoy customer service) cost my family an extra $230 and also 3 hours of time which was completely unnecessary. Usually, we have a pleasant experience during our stays. In addition to the front desk incident, our room was not clean. The shower had residue from the previous room tenants, the toilet smelled of urine and the property itself is definitely in need of some wear and tear maintenance throughout. The only positive thing I can say about our stay is that the morning breakfast buffet staff was very kind and accommodating. They definitely should be complimented. There are many other options in San Antonio near Sea World. I would recommend looking into those before booking here. You will save yourself a lot of grief and a couple hundred dollars they will cheat you out of!

Apr 05, 2025 · Lisa Patterson

We stayed here for a tournament a few weeks ago and were extremely disappointed with our accommodations. The front desk staff was friendly and polite but our room was substandard. There is an extremely strong perfume/air freshener smell immediately upon walking in to the lobby as well in the halls and even the room. The room itself was dirty, the shower had mildew and we didn’t have hot water either of the 2 nights we stayed. The pullout couch was very small and when extend almost touches the main bed. It is conveniently located near SeaWorld and the Alamo Soccer complex however, for the price and experience, we’d stay elsewhere next time we’re in the area.

May 03, 2025 · Kait Burke

My husband and I had such a wonderful stay here! Highly recommend to anyone coming to San Antonio. The staff were all so friendly and made us feel extremely welcome. The location is also super close to all sorts of shopping, great food, and attractions, but at the same time very quiet and the perfect place to come back to after a long day of outings. A special shoutout to Katherine, who took care of breakfast every morning with such kindness and warmth. She truly went above and beyond, and her smiling face was something I looked forward to each day. She made our stay—as short as it was—extra special, and we’re so grateful for her! Thank you Katherine!!

Feb 12, 2025 · Elyssa Mahoney

We only stayed 1 night in our awesome little suite but we are definitely coming back. Front desk lady was amazing . The breakfast layout was really great and even though it was chilly, we took advantage of that beautiful pool.

Mar 16, 2025 · Lizabeth Trujillo

If I could give this hotel zero stars, I would! After a long day of traveling all over San Antonio for work, I returned to find that the electricity had been out for over four hours. Obviously, I couldn’t stay in a hotel with no power, so I had no choice but to check out. I was assured that my second night would be canceled and the penalty waived, but that wasn’t the case. Instead, the hotel manager charged me for the full stay and refused to refund my money. Completely unacceptable and terrible customer service! Avoid this place at all costs.

Mar 05, 2025 · Jill Vaughan

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