AC Hotel Boston Cambridge

Hotels Near Of Me Massachusetts Middlesex County Cambridge North Cambridge Acorn Park Drive

10 Acorn Park Dr, Cambridge, MA 02140, USA

4.0

I recently had a disappointing stay at the AC Hotel in Cambridge, which I feel compelled to share. The room temperature was unbearable. Despite having a thermostat, it didn't function at all, leaving the room sweltering hot. As someone staying there for an athletic competition, this was incredibly frustrating. The heat made it nearly impossible to rest or recover, which is essential before a big event. The room was so uncomfortable that I had to sleep with the window wide open, but it didn’t help much. It’s clear that the hotel isn’t prepared to accommodate guests, particularly athletes who need a conducive environment to rest. The lack of proper climate control was a serious issue and completely detracted from the experience. For a hotel of this caliber, I expected better, especially considering its proximity to important events. I wouldn’t recommend staying here if you need a comfortable, climate-controlled environment to rest before a big competition. Additionally, there were drainage issues causing our shower to flood into the bedroom area. Staff did respond quickly but it was an inconvenience that could have been avoided. Despite the issues with the room temperature, there were some positive aspects of our stay that I'd like to highlight. The staff at the AC Hotel Cambridge were incredibly friendly and welcoming, always eager to assist with any inquiries or requests. Additionally, the housekeeping staff did a great job keeping the rooms clean and refreshed throughout our stay, with frequent cleaning that made the space feel comfortable. The hotel's modern decor was also a standout—sleek, stylish, and well-maintained, which added a nice touch to the overall ambiance. It’s clear that the hotel takes pride in certain areas, and these aspects did enhance the experience. Given the discomfort and inconvenience caused by the unreasonably hot room and the malfunctioning thermostat, I believe a reimbursement for the nights I stayed is warranted. Additionally, I would appreciate it if points could be added to my account as compensation for the negative impact this experience had on my stay. I trust the hotel values its guests and will address this issue promptly. Thank you for your attention to this matter, and I look forward to a resolution. UPDATE: the GM responded and was very gracious in reimbursing us and awarding points for our troubles. Much appreciated.

Joy Robbins

Overview

(617) 876-6190
www.marriott.com

AC Hotel Boston Cambridge Introduce

For those searching for "Hotels Near Of Me" in the bustling Cambridge and greater Boston area, the AC Hotel Boston Cambridge presents itself as a compelling option. Situated at 10 Acorn Park Dr, Cambridge, MA 02140, USA, this hotel offers a blend of modern design, essential amenities, and a strategic location, making it suitable for both business and leisure travelers.

Environment and Location:

The AC Hotel Boston Cambridge is nestled within North Cambridge's Discovery Park, a locale that combines a peaceful park setting with proximity to significant institutions and vibrant city life. This area is home to various research companies, adding a professional ambiance. Its location is particularly advantageous for visitors to academic powerhouses like Harvard University, Tufts University, and MIT, all just minutes away. This makes it an ideal choice for visiting students, alumni, or those attending events at these universities. For broader exploration of Boston and Cambridge, guests benefit from convenient access to the Alewife T Station, a mere 10-minute walk from the hotel. This public transportation link allows for easy commutes to popular areas such as Harvard Square, Kendall Square, Davis Square, and further into downtown Boston, including attractions like Fenway Park and TD Garden.

The hotel itself boasts a modern and sleek aesthetic. The decor is consistently described as stylish and well-maintained, contributing to a pleasant overall ambiance. Public spaces, including the lobby and cocktail bar, are designed with an innovative and European-inspired sensibility, offering inviting areas for relaxation or impromptu meetings. An outdoor terrace is also available, providing a nice touch to the overall environment.

Services and Amenities:

The AC Hotel Boston Cambridge offers a range of services and amenities designed to cater to a diverse clientele. Guests consistently praise the staff for being incredibly friendly, welcoming, and eager to assist with inquiries or requests. Housekeeping services are noted for their thoroughness, keeping rooms clean and refreshed throughout stays. The hotel operates a 24-hour front desk, ensuring assistance is always available. Complimentary high-speed Wi-Fi and wired internet access are provided in all guest rooms and public areas, supporting connectivity for both work and leisure.

For dining, the hotel features an onsite restaurant and a chic cocktail bar, the AC Lounge/Kitchen, which serves tapas-style cuisine. While breakfast is available, some guests have noted it can be expensive. There are also shared microwaves and water dispensers for guest convenience. For those seeking to maintain their fitness routine, the hotel offers a 24-hour state-of-the-art fitness center equipped with cardio machines and free weights. An invigorating indoor saltwater pool is also available for guests to unwind or get in a refreshing swim. Additionally, the hotel is pet-friendly, allowing guests to travel with their furry companions, although an additional fee and size limits may apply. Self-parking is available on-site for a daily fee, and electric vehicle charging points are provided.

Business travelers will find the hotel well-equipped with a business center, meeting rooms, and conference facilities, offering over 4,000 square feet of dynamic meeting space with various pre-function areas. Smart TVs in rooms, with options for Internet TV (including Netflix and Hulu) and premium cable channels, cater to entertainment needs. In-room amenities typically include adjustable reading lamps, USB ports, central air conditioning with individual climate control, heating room controls, motion-censored night lighting, coffee/tea makers, hair dryers, irons and ironing boards, and in-room safes. Rooms also feature luxurious glass showers with rainforest showerheads and backlit vanities.

Features and Highlights:

A key feature of the AC Hotel Boston Cambridge is its commitment to a modern, European-inspired hotel experience, focusing on essential comforts and a sleek design. The hotel aims to provide flexible workspaces and smart, well-designed rooms that prioritize both style and comfort. The availability of a heated indoor saltwater pool and a 24/7 fitness center are significant draws for guests looking to stay active or relax. The hotel's strategic location near prominent universities and with easy access to public transport is another defining feature, making it a convenient base for exploring Cambridge and Boston.

The modern decor and cleanliness of the hotel are frequently highlighted by guests as positive aspects, contributing to a comfortable and appealing atmosphere. The responsiveness of the staff, including the General Manager, in addressing concerns is also a notable feature, indicating a commitment to guest satisfaction. The hotel is also noted as being environmentally friendly.

Promotional Information and Considerations:

While specific current promotions should be verified directly with the hotel, AC Hotel Boston Cambridge often participates in Marriott Bonvoy programs, allowing guests to earn points and potentially achieve elite status, which can lead to benefits such as free nights. The hotel also advertises offers like saving up to 15% on stays. It's always advisable to check the official Marriott website or contact the hotel directly for the most up-to-date promotional details.

However, it is important for prospective guests to be aware of certain aspects mentioned in previous reviews. Some guests have reported issues with room temperature control, noting that AC units may not function optimally, leading to rooms being either too hot or too cold. Drainage issues in showers, causing water to flood into the bedroom area, have also been reported, though staff have typically responded quickly to these concerns. Additionally, during high-demand periods like graduation weekends, the hotel may implement surge pricing, which some guests have found to be significantly higher than typical rates. The cost of breakfast has also been a point of feedback, with some guests feeling it is expensive for the quality offered. Room comfort, including the firmness of beds, quality of pillows, and shower water pressure, has also been a varying experience for guests. While the hotel aims to provide a comfortable stay, these points are worth considering, especially for guests with specific comfort requirements.

For reservations or further inquiries, you can reach AC Hotel Boston Cambridge at (617) 876-6190 or +1 617-876-6190. Despite some reported challenges, the hotel's strong suits in staff friendliness, modern environment, and strategic location continue to make it a notable option when searching for "Hotels Near Of Me" in the Cambridge area.

AC Hotel Boston Cambridge Photos

AC Hotel Boston Cambridge Location

AC Hotel Boston Cambridge

10 Acorn Park Dr, Cambridge, MA 02140, USA

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Reviews

Mar 17, 2025 · Joy Robbins

i had a few problems with this hotel. first, they charged us a predatory $400 in surge pricing per night since it was graduation weekend in Boston. The hotel wasn’t even full. I know this because second, the hotel also made a mistake with our reservation on booking.com, having us staying for one night fewer than we had booked for. Booking had it correct, but somewhere along the way the hotel itself messed it up, sending someone to knock on our door in the morning halfway through our stay. in their favor, they seemed to manage this after our conversation with the front of the house. third, we had issues with the room. The AC had poor temp control, so that I woke up sweating at 74° and freezing at 75. The bed was hard, the pillows were cheap, and the shower was low pressure. I didn’t get a single good night sleep during my stay. finally, breakfast is expensive. If you’re going to charge me $400 a night to stay at a $180 hotel, you could at least hand out a breakfast voucher. they have a good location in the city.

May 19, 2025 · A H

My better half and I always enjoy our stay at any Marriott Hotel. The AC brand holds a special space not only because those are my initials but because the atmosphere and decor are always relaxing and pleasing. First time at the Boston Cambridge location, but it does not disappoint. The staff is friendly and accommodating. Will definitely come back.

Mar 30, 2025 · Amos Chung

Location is the best part about this hotel for sure. Easy access to public transportation makes it a quick trip downtown when desired. As for the rooms, the beds were saggy and not very firm making for an uncomfortable sleep. However the warning is about the breakfast. We ate on the last morning and it was terrible, the oatmeal was cold, the attendant ignored us when we asked for spoons and when we complained to the front desk, especially given the $45 charge, we were told they would let management know. In my world the charge should have been removed from our final bill, given we really didn't eat the breakfast!

Apr 07, 2025 · Andrew Brown

My stay at AC Hotel Cambridge was nothing short of wonderful. I arrived early in the morning after a long flight, exhausted and desperately in need of a hot shower and rest. While I knew standard check-in time was 3:00 PM, I decided to ask Krupa at the front desk—who was incredibly warm and kind—if early check-in might be possible. Despite the hotel being fully booked the night before (meaning no rooms were immediately available), Krupa assured me they’d prioritize cleaning a room for me as soon as possible. Thanks to the efforts of Housekeeping Manager Yvette, my room was ready far earlier than expected—a rare and generous gesture that truly stood out. To my surprise, they didn’t charge any extra fees for the early check-in and even complimentary breakfast! This level of hospitality is exceptional. Both Krupa and Yvette went above and beyond to make me feel welcomed and cared for. If I’m ever back in Boston, I wouldn’t hesitate to choose AC Hotel Cambridge again. Thank you for such a memorable experience!

May 09, 2025 · Jasmine Tse