AC Hotel Louisville Downtown ico

AC Hotel Louisville Downtown

Hotels Near Of MeKentuckyJefferson CountyLouisvilleEast Market DistrictEast Market Street

727 E Market St, Louisville, KY 40202, USA

4.0

The room was very nice and wheelchair accessible. However, it was not as pictured. There was not a couch like described and bed height was too high for transfer so I slept in a chair. The hotel was gorgeous and mostly accessible. There are doors between the parking garage and hotel lobby that are not automatic and very heavy. The staff was friendly and incredibly helpful.

Lisa Charles
  • Overview
  • (502) 568-6880
  • www.marriott.com

AC Hotel Louisville Downtown Introduce

Welcome to the AC Hotel Louisville Downtown, a modern and stylish hotel situated in the heart of Louisville’s dynamic NuLu (New Louisville) East Market District. As part of the "Hotels Near Of Me" category, this establishment offers a compelling option for travelers seeking convenience, contemporary design, and a connection to the local culture right at their fingertips. Whether you're a local looking for a staycation or a visitor exploring Louisville, the AC Hotel provides a distinct experience that blends European-inspired aesthetics with the city's unique charm.

Environment and Location

The AC Hotel Louisville Downtown boasts a prime location at 727 E Market St, Louisville, KY 40202, USA. This puts it squarely in the NuLu district, an area renowned for its vibrant arts scene, unique boutiques, antique shops, and a thriving culinary landscape. Guests can easily walk to numerous local coffee shops, diverse restaurants, and charming shops, allowing for an authentic Louisville experience. The hotel is conveniently located near major attractions such as Louisville Slugger Field, KFC Yum! Center, and is part of the broader downtown Louisville area, offering proximity to the Kentucky International Convention Center and various distilleries on the Urban Bourbon Trail, including Jim Beam, Old Forester, and Rabbit Hole Distillery. Its central positioning makes it an excellent base for both leisure and business travelers seeking to explore the city without extensive travel.

The hotel building itself reflects a modern and sleek architectural design, often described as contemporary and stylish. It incorporates elements of modular construction, which contributed to an efficient building process and reflects an innovative approach. The interior features a refined design with an emphasis on technology. While some guest reviews mention the "lobby" being a continuous two-story room, it's generally presented as a communal space with various vignettes for small conversations and larger seating areas. The hotel is designed to be smoke-free.

Services and Amenities

The AC Hotel Louisville Downtown offers a range of services and amenities designed to cater to a diverse clientele. Guests are greeted by a 24-hour front desk, ensuring assistance at any time. The staff is frequently praised in reviews for being friendly, helpful, and accommodating, often going "over and beyond" to enhance the guest experience. Contactless check-in and check-out options are available, alongside cashless payment methods, reflecting a modern approach to hospitality. The hotel is also LGBTQ+ friendly.

Key services include complimentary wireless internet access available in all guest rooms and throughout the hotel, allowing guests to stay connected. For those looking to maintain their fitness routine, there's a 24-hour fitness center. While some wish for a pool, the gym provides an essential amenity. Business travelers will appreciate the on-site business center and meeting rooms, with total event space measuring 2629 square feet across three meeting rooms, making it suitable for corporate meetings, training sessions, presentations, and small social gatherings.

Dining options at the hotel include the AC Kitchen Breakfast, which serves breakfast for a fee (approximately $20-$21 per person for a buffet). There's also the AC Lounge, which offers tapas and handcrafted cocktails, operating generally from 4 PM to 11 PM. While some reviews mention the lounge closing early, it aims to provide a sophisticated space for unwinding. Guests can also find a grocery/convenience store on-site. It's worth noting that some guests have preferred to explore local coffee shops and dining options in the surrounding NuLu area, given the hotel's location.

Parking is available on-site, with a covered self-parking garage. There is a daily fee for parking (approximately $27), which includes in/out privileges. Wheelchair-accessible parking and van parking are also available. The hotel also has an electric car charging station.

Features of the Hotel

The rooms at AC Hotel Louisville Downtown are designed with a European-inspired aesthetic, featuring sleek furnishings and often hardwood floors. They come equipped with premium bedding, a large workspace, and mini-fridges. Technology is integrated with 55-inch flat-screen smart TVs, allowing guests to stream from platforms like Netflix and Hulu. USB ports and outlets are conveniently built-in by the bed for charging devices. Bathrooms are described as bright and feature spacious glass-enclosed showers and large vanities, along with designer toiletries. Some rooms may feature city views. The hotel was built in 2018 and has 156 rooms across 5 floors, including 4 suites.

Accessibility is a notable feature, with the hotel offering wheelchair-accessible rooms and common areas. This includes wheelchair-accessible parking, registration desks, lounges, and a gym. However, one review noted that while the room was wheelchair accessible, the bed height was too high for transfer and some doors between the parking garage and lobby were heavy and not automatic. The hotel is committed to sustainability practices, including the elimination of straws and the use of large-format bath amenities, LED lighting, and energy-saving switches in guestrooms.

The overall ambiance aims for a modern and contemporary feel, attracting guests who appreciate a refined yet functional space. The hotel frequently receives positive remarks regarding its cleanliness and staff helpfulness. Guest reviews indicate an overall average rating of 4.2 out of 5, with high marks for location (4.6) and cleanliness (4.5), and good ratings for service (4.3), amenities (4.2), and value for money (4.1).

Some reviews mention noise from the restaurant next door, cars in the garage, and creaking floors. However, the hotel offers earplugs and lavender at the elevator as a thoughtful gesture to address potential noise concerns. While one guest had a negative experience with the parking gate system, the hotel staff generally appears to be responsive to issues.

Promotional Information

As a Marriott property under the AC Hotels brand, the AC Hotel Louisville Downtown often participates in Marriott Bonvoy loyalty programs. Guests can potentially earn points and enjoy benefits associated with their Bonvoy status, though it’s important to ensure stays are properly credited, as one past guest noted an issue with this. While specific, ongoing promotions are best checked directly on the Marriott website or through popular travel booking platforms, the hotel consistently offers competitive rates within the Louisville market. Special requests, such as specific room types or amenities, are subject to availability and may incur additional charges. Guests are generally required to show a photo ID and credit card upon check-in, and a minimum age of 21 is required for check-in.

For potential savings, travelers might find deals during the low season, typically December and November, which could see a drop in prices. Conversely, the high season can experience significant price increases. It's always advisable to check current offers directly with the hotel or through reputable travel sites for the most up-to-date promotional details and package deals that might include breakfast or parking. The hotel also offers specific packages, such as a "Home Run Hotel Package" that includes tickets to the Louisville Slugger Museum & Factory, and a "Build Your Own Hotel Package" which allows guests to choose attractions and museums. Pet-friendly accommodations are available for a fee of $50.00 per accommodation, per day, with service animals exempt from fees.

In summary, the AC Hotel Louisville Downtown offers a stylish and well-located option for visitors and locals alike, providing a modern European-inspired experience with essential amenities and attentive service within Louisville's vibrant NuLu district.

AC Hotel Louisville Downtown Photos

AC Hotel Louisville Downtown 5
AC Hotel Louisville Downtown 5
AC Hotel Louisville Downtown 5
AC Hotel Louisville Downtown 5
AC Hotel Louisville Downtown 5
AC Hotel Louisville Downtown 5
AC Hotel Louisville Downtown 5
AC Hotel Louisville Downtown 5
AC Hotel Louisville Downtown 5
AC Hotel Louisville Downtown 5

AC Hotel Louisville Downtown Location

AC Hotel Louisville Downtown

727 E Market St, Louisville, KY 40202, USA

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Reviews

The room was very nice and wheelchair accessible. However, it was not as pictured. There was not a couch like described and bed height was too high for transfer so I slept in a chair. The hotel was gorgeous and mostly accessible. There are doors between the parking garage and hotel lobby that are not automatic and very heavy. The staff was friendly and incredibly helpful.

Apr 29, 2025 · Lisa Charles

If I didn't know I made this reservation via Bonvoy, I would never have expected this to be a Marriott Property. Maybe it was my mis-understanding of AC. Is this the Motel 6 brand of the Marriott chain? Drove up in front of(street side), No signage about checkin, pull over here, etc. Left car on the street, Found the front door on the alley side of the Hotel, went in and asked and they said sure just pull into the alley here and there is a spot. Ok, How would someone know that? Checked in, got my 2 key cards. They said just pull into the parking garage in the back. Pulled up, the signage said, "Insert Card Here". There is NO PLACE to insert a card at all there? Went back inside, they said oh, just hold your hotel card up to it and the gate will open. There was a maintenance guy right there and he said "oh that is broken. Just take a ticket and keep your card for when you checkout."Desk clerk says try these new cards. Went back, tried both cards, nothing. Went back inside, got 2 New key cards and then after several tried found the right angle/spot for them to open the gate. Room was ok, Clean, comfortable. The noise level in the Hotel is not ok. Loud music from restaurant coming from next door, Cars coming in and out of the Hotel garage screeching and such. And the last thing, we could hear a customer in a room below us snoring! The floors must be wooden because they creak when you walk around in the hallways. Went downstairs to find something to eat the next morning. The "lobby" is actually 1 continuous 2 story room that is neither modern or attractive. Around the bar in the 'lobby' area there was trash on the floor, the Chairs had the vinyl upholstery worn off of them. The sofas were dirty. Not a place to hang around. There was a continental Breakfast Buffet for $20? Really??? We walked down the street and found wonderful local coffee shop instead. We were glad to checkout that day. I've stayed at Marriott, Courtyard, Fairfield's and Residence Inn's so I didn't expect this property to be so poorly staffed and maintained. And to top it all off, the stay wasn't put on my Bonvoy account. It's sad to find this hotel and correspondence from Marriott using the Ritz letterhead. I've stayed at the Ritz and this should NOT be associated with that name.

May 11, 2025 · sawyerpoet

Just checked in and Renee at the front desk was great! She was welcoming & personable- made for a great start to our weekend! Bartenders, Angela and Tony, are currently taking exceptional care of us. Rooms are nice enough, but would recommend this hotel on staff alone.

Jan 03, 2025 · Kristi Masinelli

1st time visiting this part of Louisville but will be returning. Check in was easy and seamless. I was able to check in on my phone app, however i did need a physocal key for parking. Loved it, and ease of access to so many thing.

Mar 25, 2025 · Sasha Persaud

Renee at the front desk was a life saver! She was so kind and helpful. She also had great recommendations in the area. Truly can’t say enough kind things about Renee. The entire property was clean and I will definitely be staying again.

Feb 13, 2025 · Natalie McMillan

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