avid hotel Brooklyn - Dyker Heights by IHG

Our family needed to stay here after losing our home to a fire, and the staff showed exceptional kindness during this difficult time. Crystal, Venus, Amer, Jesus, and Sara went above and beyond to make us feel welcome and cared for when we needed it most. The hotel itself was impressively clean - something we really appreciated during an already stressful situation. The complimentary breakfast, coffee, and water were excellent perks that made our extended stay much more comfortable. These employees represent the very best of hospitality. We'll forever be grateful for their humanity and professionalism during our stay.

I had a wonderful experience. The property is exceptionally clean, with well-maintained rooms and common areas that made me feel comfortable and at ease. The location is perfect—central and convenient for exploring the area. There is parking on-site, which is very helpful, but there is a very limited amount of spots and it’s really hard to move around in the underground small parking area. A special shoutout to Crystal for her exceptional customer service. She went above and beyond, even helping me find parking when I was having trouble. Her friendly attitude and helpfulness truly made my stay memorable. Highly recommend this hotel for its cleanliness, great location, and outstanding customer service!

Clean and felt safe. The employees were attentive and nice. Beds were comfortable and had more than a paper thin blanket. Loved all the hooks around the room. There were also charging stations on both sides of the bed. It was also really nice to be able to adjust the thermostat without needing a master’s degree!

Our kids live in this neighborhood and we found this hotel to be very convenient. The breakfast options are very basic but they have plenty of options. Our room was small but the storage space provided was great. The whole hotel was very clean and transportation was nearby

I just returned from a wonderful trip with my daughter to see all the sites of Manhattan. We checked in and were welcomed by a friendly front desk employee. There was a small market in the lobby with snacks and drinks which was nice to have. There was coffee and hot tea available 24/7 which was so nice since a few days were chilly. Our room looked out at another hotel or apartment complex but TBH we weren’t staying in the room for the views. The morning breakfast was plentiful and very tasty. Hot oatmeal, cold cereal, egg bites like the ones from Starbucks as well as omelet-type eggs. There were bagels, fresh fruit, granola bars, juices, and of course coffee and tea with 4 different types of creamers. I kinda like the cream more than coffee. 😎 This hotel was a close-ish walk (.4 miles) to the 86th Street subway stop and it’s an accessible stop which was so helpful with all of our luggage. It was an easy trip to/from the airport using Google Maps. The room was small but it had everything we needed even a small fridge. The bed was comfortable as were the pillows. The heater worked great and at night we even turned the AC on and it too worked great. The bathroom was full-size, and the toiletries were Dove products and smelled great. The doors locked and my daughter and I felt safe at the hotel. The only downside was the trip to the city was an hour subway ride but it really was an easy ride and my daughter and I never felt unsafe, ever. Dyker Heights was a lovely neighborhood and the price point for this hotel was great. I would 100% recommend this hotel to friends and family.