Best Western Hampshire Inn & Suites ico

Best Western Hampshire Inn & Suites

Hotels Near Of MeNew HampshireRockingham CountySeabrookSpur Road

20 Spur Rd, Seabrook, NH 03874, USA

3.0

Worst stay at any hotel i have ever booked! The staff were rude, people were smoking pot and stinking up the entire hotel and o was told that I would be speaking to a manger in regards to my treatment,stay and compensation... yet all I get is attitude and blamed for saying anything by the lady at the desk! And then the manager isn't in.. figures!!! I have kids and I am not allowed to try to give them a decent vacation cuz staff don't wanna work. I called the front desk and got "front desk, please hold i will call you back" what? Wanted 10mins and then walked to the front and explained the situation and got an "I'll let someone know in the morning".. WHAT??? No decency from anyone

Brandi Stoddard
  • Overview
  • (603) 474-5700
  • www.bestwestern.com

Best Western Hampshire Inn & Suites Introduce

For travelers exploring the southern New Hampshire coastline or passing through the area, the Best Western Hampshire Inn & Suites in Seabrook, NH, often appears in searches for "Hotels Near Of Me." Located at 20 Spur Rd, Seabrook, NH 03874, USA, this hotel is part of a well-known global brand, suggesting a certain level of expected amenities and services. However, recent guest feedback indicates a mixed experience, making an objective introduction essential for potential visitors.

Environment and Ambiance

As a Best Western property, the Hampshire Inn & Suites typically adheres to brand standards that aim for a comfortable and functional environment. However, recent reviews paint a concerning picture regarding the actual ambiance experienced by guests. A major issue highlighted is the presence of "people smoking pot and stinking up the entire hotel," which significantly detracts from a pleasant environment, especially for families. This suggests a failure in maintaining a smoke-free policy (if applicable) and controlling guest behavior. Such issues can create an uncomfortable and unwelcome atmosphere for many, impacting the overall feel of the property. While the physical structure and common areas might be designed to be welcoming, the reported issues with noise and pervasive odors undermine this. The general impression conveyed by some recent experiences is one of disarray and a lack of proper management oversight regarding guest conduct.

Services and Features

Best Western properties generally offer a standardized set of services and features. However, the effectiveness and quality of these services at the Best Western Hampshire Inn & Suites have been called into question by recent guest experiences.

Staff and Service:

This is an area of significant concern based on recent feedback. Guests have reported "rude," "unfriendly," and "cold" front reception. Instances of unresponsiveness, such as being put on hold and not called back, or being dismissed with "I'll let someone know in the morning" when reporting serious issues like pervasive smoke, are alarming. The perceived "attitude" and "blame" directed towards guests who voice complaints, along with the reported unavailability of management to address issues, indicate a breakdown in customer service. This directly contradicts the expectations of a hospitality brand and is a major deterrent for potential visitors, especially families looking for a "decent vacation."

Room Comfort:

Despite the issues with service and common area ambiance, a contrasting positive note has been made about room comfort. One review specifically highlights that "The bed was incredibly comfortable! Amazing pillows slept like on clouds!" This suggests that the quality of bedding and mattresses might be a redeeming feature of the individual guest rooms, offering a good night's sleep once inside the room.

Standard Amenities (Presumed, but not explicitly confirmed by recent negative reviews):

Based on typical Best Western offerings, and what is generally expected of properties in this category, the Best Western Hampshire Inn & Suites would likely feature:

  • Complimentary Breakfast: Many Best Western properties offer a free hot breakfast, which is a significant value-add for guests.
  • Indoor Pool: Often a standard amenity for this type of hotel, providing recreational opportunities regardless of weather.
  • Fitness Center: A facility for guests to maintain their workout routines.
  • In-room amenities: Typically include flat-screen TVs, coffee makers, hair dryers, and possibly mini-refrigerators and microwaves.
  • Wi-Fi Access: Free internet access is almost universal in hotels today.
  • Business Services: A business center with computer and printer access, and potentially meeting rooms.
  • Pet-Friendly Policy: Many Best Westerns are pet-friendly, though this would need direct confirmation regarding fees and specific room types.

However, it is crucial to reiterate that the provided recent reviews do not confirm the current operational status or quality of these presumed amenities. The focus of the negative feedback is squarely on management, staff responsiveness, and environmental concerns stemming from other guests' behavior.

Location and Nearby Attractions

The Best Western Hampshire Inn & Suites is located at 20 Spur Rd, Seabrook, NH 03874, USA. This location typically places it conveniently off major roadways like I-95, making it accessible for travelers. While not directly on the coast, Seabrook is part of the New Hampshire seacoast region. Its proximity to I-95 makes it a potential stopover point for those traveling between Boston and points north, such as Portsmouth, NH, or Maine. Attractions in the wider area include Hampton Beach (a short drive away), Salisbury Beach, local shopping centers, and various dining options. However, guests specifically seeking direct beach access or a vibrant downtown experience might find this location requires driving to reach those destinations.

Promotional Information and Best Practices for Booking

As a Best Western property, the hotel participates in the Best Western Rewards loyalty program, offering points for stays and potentially exclusive member rates or promotions. However, potential guests should approach booking with caution given the recent feedback.

  • Direct Communication is Key: If considering a stay, it is highly advisable to contact the hotel directly at (603) 474-5700 or +1 603-474-5700. This allows potential guests to inquire about current policies regarding smoking, noise control, and management availability to address concerns.
  • Read Recent Reviews Closely: Pay very close attention to the most recent guest reviews on various platforms. The provided feedback indicates significant and recurring issues that could impact your stay.
  • Consider Alternative Options: Given the reported challenges with staff and guest behavior, it might be prudent to explore other "Hotels Near Of Me" in Seabrook or nearby towns like Hampton or Portsmouth if a consistently positive and trouble-free experience is a high priority, especially when traveling with children.
  • Confirm Specific Amenities: If amenities like the indoor pool, fitness center, or breakfast are crucial to your stay, it's best to confirm their current operational status and cleanliness during your inquiry, as the recent reviews focused on other, more pressing, issues.
  • Understand Cancellation Policies: Ensure you understand the hotel's cancellation policy in case you need to change your plans after booking.

In summary, while the Best Western Hampshire Inn & Suites in Seabrook, NH, offers comfortable beds and the potential for standard Best Western amenities, prospective guests should be aware of significant reported issues concerning staff demeanor, responsiveness, and control over disruptive guest behavior. These factors can heavily influence the overall guest experience, and it is recommended to proceed with caution and thorough inquiry when considering this option for your "Hotels Near Of Me" search.

Best Western Hampshire Inn & Suites Photos

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Best Western Hampshire Inn & Suites Location

Best Western Hampshire Inn & Suites

20 Spur Rd, Seabrook, NH 03874, USA

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Reviews

Worst stay at any hotel i have ever booked! The staff were rude, people were smoking pot and stinking up the entire hotel and o was told that I would be speaking to a manger in regards to my treatment,stay and compensation... yet all I get is attitude and blamed for saying anything by the lady at the desk! And then the manager isn't in.. figures!!! I have kids and I am not allowed to try to give them a decent vacation cuz staff don't wanna work. I called the front desk and got "front desk, please hold i will call you back" what? Wanted 10mins and then walked to the front and explained the situation and got an "I'll let someone know in the morning".. WHAT??? No decency from anyone

Apr 18, 2025 · Brandi Stoddard

The bed was incredibly comfortable! Amazing pillows slept like on clouds! Front reception very cold welcome unfriendly.....I made her smile while checking out.

Apr 08, 2025 · Danielle Digiovine

I highly do not recommend this location at all. This is my second time staying at the property and they told me a rate I agreed to it and then after check out, I was charged an extra $15. They like to screw you over for your money.

May 13, 2025 · Andrew Terwilliger

This was the first time using this particular Best Western, and we couldn't be more pleased. Great breakfast included. The staff was very accommodating and helpful. Our room was very comfortable and clean. The hotel overall was very clean and orderly.

Jan 14, 2025 · Ted Isabella

Probably a great place for just an overnight. The longer you stay the worse it gets. 2nd and 3rd night our room would fill up with cigarette smoke through the bathroom vent. When I mentioned it, the manager said “well maybe someone is smoking” I asked for the vent to be blocked in my bathroom but he never did anything about it. They made a big deal about changing $250 for smoking in a nonsmoking room and had me sign a paper to agree to it even though we don’t smoke. They didn’t offer me $250 for each night of smoke. There was also an old trash bag that was in the hallway at the stairs that was never removed. Just skip the breakfast, unless you like rancid waffle mix with nothing to drink. The room in room coffee was pretty good the first morning but they never replaced the used items to have it again. It was good for convenience because it was across the street from whom we were visiting.

Nov 22, 2024 · Leo Trainor

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