Best Western Mountainbrook Inn ico

Best Western Mountainbrook Inn

Hotels Near Of MeNorth CarolinaHaywood CountyMaggie ValleySoco Road

3811 Soco Rd #19, Maggie Valley, NC 28751, USA

4.0

The staff was wonderful. Our room was clean, but very dusty. Air Conditioning was great, microwave, fridge, hair dryer all good. Shower wasn’t really enough pressure and couldn’t change direction of head. I felt like the carpet was dirty. The rooms face the very busy street , so noisy. Pool wasn’t closed, we felt it should have been reduced rate.

Debbie Hennessy
  • Overview
  • (828) 926-3962
  • www.bestwestern.com

Best Western Mountainbrook Inn Introduce

For those searching for "Hotels Near Of Me" in the charming and scenic town of Maggie Valley, North Carolina, the Best Western Mountainbrook Inn stands out as a prominent and established accommodation choice. Located at 3811 Soco Rd #19, Maggie Valley, NC 28751, USA, this hotel offers a blend of standard Best Western reliability with the unique appeal of a mountain setting. This introduction provides a detailed and objective overview of the hotel, incorporating information readily available online and insights from customer reviews.

Environment and Location:

The Best Western Mountainbrook Inn is strategically situated on Soco Road (Highway 19), the main thoroughfare of Maggie Valley. This location offers both advantages and considerations for guests. On one hand, its direct access to Soco Road means excellent visibility and convenience for reaching local attractions, restaurants, and shops. Guests can easily walk to nearby dining options or drive a short distance to popular spots like the Wheels Through Time Museum, Maggie Valley Festival Grounds, and the Stompin' Ground. The hotel is also well-positioned for accessing the beautiful natural surroundings of the Great Smoky Mountains, with the Blue Ridge Parkway and Cataloochee Ski Area just a few miles away. Many rooms boast scenic mountain views, offering a picturesque backdrop to your stay. The outdoor areas are designed to allow guests to soak in the mountain atmosphere, with rocking chairs outside rooms being a frequently appreciated touch.

On the other hand, the location on a "very busy street," as noted by one customer review, means that rooms facing the road might experience noise. Travelers sensitive to traffic sounds might consider requesting a room away from the main road if possible. Despite the potential for road noise, the overall environment is typical of a mountain town, offering fresh air and proximity to nature's beauty.

Services and Amenities:

The Best Western Mountainbrook Inn provides a range of services and amenities designed to cater to a diverse clientele, from families to solo travelers and those with pets. Key offerings include:

  • Complimentary Full Breakfast: A significant highlight for many guests is the free deluxe continental breakfast. Reviews frequently praise the variety and quality, often including hot items like scrambled eggs, sausage, biscuits and gravy, pancakes, fresh fruit, oatmeal, grits, toast, and coffee. This amenity adds substantial value to a stay and provides a convenient start to the day.
  • Outdoor Pool: The hotel features a seasonal outdoor pool, often heated for guest comfort. This is a popular amenity, especially during warmer months. However, as one recent review mentioned, it's important to verify the pool's operational status, as it might not always be open depending on the season and weather conditions. Some sources also indicate a hot tub is available.
  • Free Wi-Fi: Reliable wireless internet access is available throughout the hotel, allowing guests to stay connected for leisure or business.
  • Guest Rooms with Conveniences: The 50 well-appointed guest rooms typically include microwaves, mini-refrigerators, and coffee/tea makers, offering convenience for storing snacks and beverages or preparing simple meals. Rooms also feature cable satellite television with premium channels, and some even have balconies. Hair dryers are provided.
  • Parking: Free self-parking is available on-site, including ample space for larger vehicles, which is a significant advantage for those traveling by car or motorcycle.
  • Pet-Friendly Policy: The Best Western Mountainbrook Inn welcomes two pets up to 50 lbs for an additional fee (typically $25 per pet, per night). Limited Standard Double Queen rooms are designated as pet-friendly, so guests with pets must call (828) 926-3962 or +1 828-926-3962 prior to booking to verify availability and confirm specific policies. Both dogs and cats are generally permitted, and well-behaved pets may be left unattended. As a customer review highlighted, there is a "nice area out back for them to play and do their business," which includes a grassy pet relief area with a waste station.
  • 24-Hour Front Desk: This ensures that staff are available around the clock to assist guests with check-in, check-out, and any inquiries or needs.
  • Other Amenities: Additional amenities may include picnic facilities with BBQ grills, a business center, laundry facilities, and a snack bar/deli. Some sources also mention a games room with billiards, foosball, and arcade games, though this is not universally cited across all listings.

Customer reviews consistently praise the staff, frequently describing them as wonderful, very nice, helpful, friendly, and courteous. While rooms are generally clean, some reviews mention issues with dust or carpet cleanliness, and inconsistent shower pressure or adjustability of the showerhead. The air conditioning, microwave, fridge, and hair dryer are generally reported as functioning well.

Features and Unique Selling Points:

Beyond the standard amenities, the Best Western Mountainbrook Inn possesses several features that contribute to its appeal as a "Hotels Near Of Me" option in Maggie Valley:

  • Brand Recognition and Consistency: As part of the Best Western chain, guests can generally expect a certain standard of quality, cleanliness, and service, which provides a level of reassurance. It is also AAA/CAA approved.
  • Biker-Friendly Atmosphere: Maggie Valley is a popular destination for motorcyclists, and this hotel often caters to them, providing suitable parking and a welcoming environment.
  • Accessibility Features: The hotel offers accessible rooms with features like roll-in showers and wheelchair accessibility, demonstrating an effort to accommodate guests with diverse needs.
  • Proximity to Cataloochee Ski Area: For winter sports enthusiasts, the hotel's location just a few miles from the ski area is a significant advantage.
  • Rocking Chairs with Mountain Views: A charming feature often mentioned by guests are the rocking chairs placed outside each room, offering a pleasant spot to relax and enjoy the fresh mountain air and scenic vistas. Many rooms offer mountain views.
  • Family-Friendly Environment: The hotel often has a generous child policy, with children between certain ages (e.g., 3 to 15) potentially staying free of charge, making it an ideal choice for families.

The hotel's overall vibe is often described as comfortable and inviting, offering a relaxed mountain retreat experience despite being on a main road. Guests have reported seeing elk passing by the hotel in the evenings, adding to the mountain experience.

Promotional Information and Booking:

The Best Western Mountainbrook Inn promotes itself through the Best Western brand website, various online travel agencies (OTAs) like Expedia, Booking.com, and Kayak, and potentially through local tourism boards. Key promotional points would include:

  • Competitive Pricing: As a Best Western property, it aims to offer good value for money, often with competitive rates for its amenities and location.
  • Rewards Programs: Guests can typically earn and redeem Best Western Rewards points for stays, providing an incentive for repeat visits.
  • Direct Booking Benefits: Encouraging direct bookings through the provided phone numbers (828) 926-3962 and +1 828-926-3962 might come with advantages such as personalized service, special offers, or flexibility in booking terms.
  • Positive Guest Reviews: The hotel generally receives good to very good ratings for cleanliness, location, and staff friendliness across various platforms. The positive feedback regarding staff and breakfast is a strong selling point.
  • Seasonal Packages: Depending on the time of year, promotions might include discounts for extended stays, packages for ski season, fall foliage viewing, or summer outdoor adventures.
  • Local Partnerships: Some accommodations partner with local businesses to offer discounts on attractions, dining, or activities, enhancing the overall guest experience.

When considering booking, it's always advisable to contact the property directly using the provided phone numbers to confirm availability, current rates, and any specific requirements or questions, especially regarding the pet policy (which can sometimes vary or have limited availability for pet-friendly rooms) or the operating status of the pool. While the hotel generally receives positive feedback, some past customer reviews have mentioned concerns such as road noise, especially for rooms facing the main road, and occasional issues with dustiness or carpet cleanliness in rooms, and variations in shower pressure. These are minor points to keep in mind, but the overall consensus suggests a pleasant and accommodating stay for guests exploring Maggie Valley.

In summary, the Best Western Mountainbrook Inn serves as a solid choice for those seeking "Hotels Near Of Me" in Maggie Valley, North Carolina. Its convenient location on the main road, comprehensive amenities including free breakfast and a pet-friendly policy, and generally positive guest experiences make it a reliable and comfortable base for exploring the beautiful Smoky Mountains region and local attractions.

Best Western Mountainbrook Inn Photos

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Best Western Mountainbrook Inn Location

Best Western Mountainbrook Inn

3811 Soco Rd #19, Maggie Valley, NC 28751, USA

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Reviews

The staff was wonderful. Our room was clean, but very dusty. Air Conditioning was great, microwave, fridge, hair dryer all good. Shower wasn’t really enough pressure and couldn’t change direction of head. I felt like the carpet was dirty. The rooms face the very busy street , so noisy. Pool wasn’t closed, we felt it should have been reduced rate.

May 21, 2025 · Debbie Hennessy

Room was decent and they allowed dogs and had a nice area out back for them to play and do their business. Will definitely stay there again especially if I have my pup

May 12, 2025 · Sean Juliano

I have stayed at this place in the same room on the same weekend for 6 /7 years now. With 5-10 rooms reserved every year. Even the years they decided to raise the price because they knew there would be a big show coming to town and they could ask the price they wanted to. Again we stayed anyway. If for nothing else to keep the loyalty. With that said I had rooms reserved for last October that we had to cancel because of flooding. Along with having rooms reserved for this April (like normal). I’m assuming when canceling our October rooms everything I had with them got canceled. That’s the only thing I can think of that would happen. Anyway long story short. After staying here for years and them canceling my room for 2025 that was reserved a year prior in 2024 (like always) was done and as soon as I noticed calling then being assured I would still have my rooms, also being called now months later, and told that they can’t insure my rooms. I will never stay here again! Ever! Let it be known now. I loved staying here and the people here. Truthfully looked forward to the staff as much as the people at the show I go to. Never once have I costed them money all I have done is make them money. But for warning to others. As I was told that my rooms were not the only ones over booked. That they have others that will not have a room in April. So if you have a room reservation here you better double check it!

Jan 12, 2025 · Chris Fillers

Room a little dated but very clean, bed was comfy didn't wake up hurting, breakfast was exceptional really good, staff very friendly and price was descent

Mar 10, 2025 · Tracy Bennett

This was out first time in Maggie Valley and glad we selected this hotel. Basically in the middle of the action and walking distance to many shopping and dining options. Rooms were large, clean and the beds were comfortable. Super customer service at the desk and the dining area from breakfast was nice. Would recommend making some minor changes to the menu in the morning, changing it up a little by perhaps adding bacon and egg/cheese omelet a few days of the week. With the yogurt machine down having some small packaged options would be nice as well. Pool area was nice, just wished the hot tub was up and running as that would have been a great end to a wonderful day of walking/hiking. We will definitely be back.

Sep 02, 2024 · Michael Mcilroy

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