Hotels Near Of MeIowaDubuque CountyDubuqueDodge Street
3100 Dodge St 20 W, Dubuque, IA 52003, USA
I have to start by acknowledging the person who checked us in during the evening hours (5-9pm) of Sunday, July 13. I didn’t catch her name at the time, but the gentleman the next morning said it may have been Autumn. If that’s not right, I can say she was a young lady with sort of wavy/curly light brown or sandy blonde hair, and she had a smiley piercing (inside of upper lip piercing that shows when smiling). I was at the desk on 3 occasions, and each time I witnessed her handling very stressful circumstances with grace, professionalism, and compassion. A long line at the desk, a man giving her a hard time because he didn’t have a card to put on file for incidentals/security (who doesn’t know that hotels require this?), and multiple people cutting in line with their “quick questions” that distracted her from the person in front of her. She handled everyone so well, never showing frustration or getting flustered, even though she definitely could have used some help! When we later had to call down to the desk to ask for sheets for the pull-out sofa bed, it was the same girl from the front desk that delivered them! I would have gone down myself if I had known she was going to have to leave the desk to come to us, but once again, she never said that or seemed bothered at all. Like, does anyone else even work at this hotel? That girl needs either a raise or to be on a fast track to becoming a manager. Her customer service skills were on point! That being said, we also enjoyed the pool, the hot tub, the game room, the keurig k-cup style (different brand) of coffee, the clean and spacious room, large bathroom, and even a cocktail at the Old Chicago restaurant on site. Everything was excellent! I don’t know if I’ll ever be in Dubuque, IA again (don’t exactly come this way often), but if I do, I will be staying here again!
For residents of Iowa, finding a hotel that offers a blend of top-notch amenities, convenient location, and outstanding service is a key factor when planning a trip, hosting guests, or even enjoying a local "staycation." The Best Western Plus Dubuque Hotel & Conference Center consistently stands out as a premier choice, with a reputation for delivering a memorable and comfortable experience. This hotel goes beyond just providing a place to sleep; it offers a full-service experience that is frequently praised by its guests. This article will serve as a comprehensive, factual guide to help you learn more about what makes this specific hotel a top destination in the Dubuque area. We will explore its convenient location, detail the extensive services and features it provides, and conclude with why it is an ideal option for locals and visitors alike. Our goal is to give you a clear and engaging overview, enabling you to make an informed decision for your next stay in Dubuque.
The Best Western Plus brand is part of a globally recognized chain, and this Dubuque location lives up to its name with a strong commitment to guest satisfaction. As highlighted in numerous recent guest reviews, the staff is a significant point of praise. The team is consistently described as professional, compassionate, and attentive, with one review specifically calling out an employee's exceptional ability to handle stressful situations with grace. This dedication to customer service is a hallmark of the hotel’s welcoming atmosphere. The hotel caters to a diverse range of guests, including business professionals, families, and those looking for a relaxing getaway. Its unique amenities, such as the area's largest glass atrium which houses the pool and hot tub, set it apart from other hotels in the region. We will explore these features and more, providing a balanced perspective that acknowledges the hotel's many strengths. By the end of this guide, you will have a comprehensive understanding of what you can expect from a stay at the Best Western Plus Dubuque Hotel & Conference Center, allowing you to book your visit with complete confidence.
The Best Western Plus Dubuque Hotel & Conference Center boasts an excellent and highly accessible location at 3100 Dodge St 20 W, Dubuque, IA. Situated directly on U.S. Highway 20, the hotel is incredibly easy to find for those driving into the city. Its position offers a strategic advantage, providing quick access to major points of interest and transportation hubs. For shopping enthusiasts, the hotel is just a short drive from the Kennedy Mall and other retail establishments, making it simple to pick up any essentials or enjoy some retail therapy. The hotel is also conveniently located near a variety of casual and fine dining restaurants, including a popular chain restaurant just a half-mile away. For those interested in the area’s cultural and natural attractions, the hotel is a short drive from the Mississippi River, the Port of Dubuque, the National Mississippi River Museum & Aquarium, and various casinos. The hotel's proximity to local colleges and universities, such as Loras College and the University of Dubuque, also makes it a great choice for families visiting students or attending campus events. This blend of a convenient location with excellent regional connectivity is a key feature of this hotel’s appeal.
Accessibility is a major selling point for the Best Western Plus Dubuque. The hotel offers a complimentary airport shuttle service, ensuring that air travelers have a stress-free journey to and from the Dubuque Regional Airport (DBQ). The shuttle also services the downtown riverfront area and local casinos, which is a fantastic perk for guests who want to explore without worrying about parking or transportation. The hotel provides free on-site parking, including space for RVs and trucks, which is a major convenience for those traveling in larger vehicles. The hotel’s conference center facilities also make it a central hub for business meetings, conferences, and social events, drawing visitors from across the region. The seamless blend of a convenient location with a variety of transportation options and on-site event spaces makes this hotel a practical and comprehensive choice for all types of travelers, from families on vacation to business professionals and event attendees.
The Best Western Plus Dubuque Hotel & Conference Center offers a wide range of services and amenities designed to create a comfortable and enjoyable stay. One of the most-praised services, as noted in guest reviews, is the complimentary full hot breakfast buffet. Guests rave about the quality and variety of options, with staff diligently ensuring that food is stocked and tables are clean. Another major highlight is the unique on-site dining experience at Old Chicago Pizza and Taproom, which is connected to the hotel. This allows guests to enjoy a delicious meal or a late-night snack without having to leave the building. The hotel also features a game room, providing a fun space for families and a great way to relax. The amenities designed for recreation and relaxation are a key part of the guest experience. The hotel's tropical atrium, which houses the indoor pool and hot tub, is a stunning feature that provides a year-round "island state of mind." The 24-hour fitness center allows guests to maintain their workout routines while away from home. Other essential services include a 24-hour front desk, a business center, and guest laundry facilities, all of which contribute to a seamless and convenient stay.
Services Offered:
In addition to these services, the hotel has several key features and highlights that are consistently appreciated by guests. The rooms themselves are a major point of praise, with reviews describing them as clean, spacious, and comfortable. Guests highlight the comfortable beds, fluffy pillows, and clean linens, all contributing to a good night’s rest. The rooms also come equipped with essential amenities like a fridge, microwave, and coffee maker, providing added convenience. The hotel is also pet-friendly, which is a huge bonus for those traveling with their four-legged companions. The hotel's unique glass atrium, described as the area's largest, is a major draw, offering a beautiful space to relax and swim regardless of the weather. For those planning a special event, the hotel's conference center and banquet facilities, with a variety of meeting spaces, are an ideal solution. The combination of these features, from the excellent customer service to the on-site dining and recreational amenities, makes the Best Western Plus Dubuque a top-tier option in the region.
Features / Highlights:
For more information or to make a reservation, you can reach the hotel using the following contact information:
Address: 3100 Dodge St 20 W, Dubuque, IA 52003, USA
Phone: (563) 557-8000 or +1 563-557-8000
For locals in the Iowa region, the Best Western Plus Dubuque Hotel & Conference Center is an excellent choice for a variety of reasons. It serves as a perfect place to host out-of-town family and friends, providing them with a top-rated, clean, and welcoming place to stay that offers a full range of amenities. For residents of Dubuque and the surrounding areas, this hotel is a fantastic option for a local "staycation" or a special occasion. The on-site Old Chicago and the stunning indoor pool make it feel like a true escape without the need for a long journey. The consistently positive reviews from real customers who praise the staff, cleanliness, and breakfast are a strong testament to its quality and reliability. For any Iowan seeking a dependable, clean, and amenity-rich hotel in the Dubuque area, the Best Western Plus offers a superior experience that is well-suited for all types of local travel needs, from hosting a wedding to a family weekend away.
3100 Dodge St 20 W, Dubuque, IA 52003, USA
I have to start by acknowledging the person who checked us in during the evening hours (5-9pm) of Sunday, July 13. I didn’t catch her name at the time, but the gentleman the next morning said it may have been Autumn. If that’s not right, I can say she was a young lady with sort of wavy/curly light brown or sandy blonde hair, and she had a smiley piercing (inside of upper lip piercing that shows when smiling). I was at the desk on 3 occasions, and each time I witnessed her handling very stressful circumstances with grace, professionalism, and compassion. A long line at the desk, a man giving her a hard time because he didn’t have a card to put on file for incidentals/security (who doesn’t know that hotels require this?), and multiple people cutting in line with their “quick questions” that distracted her from the person in front of her. She handled everyone so well, never showing frustration or getting flustered, even though she definitely could have used some help! When we later had to call down to the desk to ask for sheets for the pull-out sofa bed, it was the same girl from the front desk that delivered them! I would have gone down myself if I had known she was going to have to leave the desk to come to us, but once again, she never said that or seemed bothered at all. Like, does anyone else even work at this hotel? That girl needs either a raise or to be on a fast track to becoming a manager. Her customer service skills were on point! That being said, we also enjoyed the pool, the hot tub, the game room, the keurig k-cup style (different brand) of coffee, the clean and spacious room, large bathroom, and even a cocktail at the Old Chicago restaurant on site. Everything was excellent! I don’t know if I’ll ever be in Dubuque, IA again (don’t exactly come this way often), but if I do, I will be staying here again!
Jul 14, 2025 · KerryThis is by far the best Best Western my spouse and I have had the pleasure to enjoy. The jets in the jacuzzi would've been better if they were more powerful but other than that.... Check in was easy. Comfortable beds, fluffy pillows, clean linens, pool towels stocked, disinfected bathroom, water pressure in the shower was perfect along with hot water working was a HUGE PLUS. Staff that we ran into were so nice with a positive attitude. Breakfast was top tier with staff overlooking it all making sure food was stocked and tables were cleaned. Ice machines and all the drinking water availability was amazing. The connecting restaurant with Old Chicago was fun for a late night snack. I loved the amenities this location had available to guest. Would definitely be using this location again.Thank you for the good night rest and making our travels that much relaxed with a belly full of delicious breakfast💕
May 26, 2025 · Jeff&Nicole GonzalesFront desk manager was excellent. As was the other employee at that time. All other employees we encountered were very friendly. Breakfast was great, eggs, sausage, potatoes and pancakes along with fruit and cereal options. Great area with pool, hot tub, pingpong and pool table. Small game room with some video games and air hockey table. We were traveling with 2 eight year olds and it worked out great for us. The handicap rooms were set up great and this place was very clean. Close to shopping also. We would stay here again, if ever in the area
Jul 22, 2025 · Angela KennedyStay Away From Room 246. Good: Front desk person was amazing. She was polite and professional even though it was very busy. Lobby and surrounding areas, including the entrance to the pool, drive, green spaces and our room were very clean and well kept. Bad: Keep in mind I asked for a quiet room. Our semi handicapped room was located directly under/next to the stairs. People were running up and down until 1am. Toddler above us had a tantrum from 1:30 to 2:30, crying and running around. At 4am every trucker and construction worker started a parade out to the parking lot DRAGGING THEIR SUITCASES DOWN EVERY FLIGHT OF STAIRS, banging out coolers right outside our window. It was horribly loud all night long! Obviously this is all out of hotel control but you can hear EVERYTHING. Bed was as hard as the floor. Why would they put what amounts to a box spring in a handicap room? It was probably one of the worst nights I've ever had. It would be in their best interest to never let anyone occupy that room. It started out promising but didn't live up to my initial impression. We weren't interested in the pool and rec area so I can't rate that but it looked like it could be fun. There was a ping pong table, maybe more. I might consider staying again but specifically asking for a room away from the exits and stairs. 1 star for room location and comfort, 4 stars for amenities.
Jun 08, 2025 · Cin dyI stayed here for one night. The location was good, as it was pretty central to everywhere I wanted to go to in Dubuque. I had gotten a room upgrade from a regular king room to a suite upgrade, which was a nice surprise. I didnt utilize the free breakfast, so I don't have comments on that. I would say the downside to this hotel for me was the room location. My room was right next to a set of stairs with a door and also facing the atrium. The walls are thin, so the noise from the pool/atrium would echo all day and all night and I would constantly hear the door from the stairs opening and closing. I was able to sleep through it, however was annoying to hear yelling in the morning while I'm trying to sleep in. One other minor issue I had was that the sheets on my bed were ripped which should've been noticed while making the bed.
Apr 07, 2025 · Jacqueline B
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