Best Western Plus Strawberry Inn & Suites ico

Best Western Plus Strawberry Inn & Suites

Hotels Near Of MeTennesseeKnox CountyKnoxvilleSaddlerack Street

7260 Saddlerack St, Knoxville, TN 37914, USA

3.0

For the price, this location more than exceeded our expectations. My husband and I came here for our anniversary weekend to explore the Pigeon Forge and downtown Knoxville area and this hotel is close to the highway and centrally located to both of these destinations. We were a little concerned with being from out of town about the location but the locals informed us we would have no issues there and we didn’t. Upon check in, Lyn was very helpful and had recommendations as there was a snow storm coming in that weekend. There was free breakfast which included eggs, sausage, biscuits and gravy, cereal, yogurt, and waffles along with many drink options. There is an indoor hot tub with an indoor pool and a small gym. We were informed that we were upgraded as this trip was for our anniversary and the room was extremely clean! There was a microwave and mini fridge, the shower water was always warm/ hot and anything we needed they had. My husband and I were very happy with our accommodations here. The price was amazing, great location, friendly staff and very clean with lots of amenities. We would recommend staying her and would stay here again personally. It is noteworthy that this specific location may be under going some renovations as there were some patch work done in the hallway, this did not affect our view of the hotel personally but it might be noteworthy to others. For the price you definitely get your moneys worth.

Katelyn Sanchez
  • Overview
  • (865) 544-7737
  • www.bestwestern.com

Best Western Plus Strawberry Inn & Suites Introduce

Greetings, fellow Tennesseans! When planning your next visit to Knoxville, whether it's for a University of Tennessee event, exploring downtown, or heading out to the beautiful Great Smoky Mountains, finding a comfortable and affordable place to stay is always a priority. Today, we're highlighting a hotel that consistently delivers on value and amenities: the Best Western Plus Strawberry Inn & Suites.

The Best Western Plus brand is known for offering a step up in amenities and comfort from standard Best Westerns, providing a reliable and welcoming experience. This particular location in East Knoxville often exceeds expectations, especially when considering the price point. It aims to offer a blend of essential comforts and convenient features, making it a solid choice for both leisure and business travelers seeking quality without breaking the bank.

As one delighted guest shared, this hotel "more than exceeded our expectations" for an anniversary weekend, praising its "amazing price, great location, friendly staff and very clean with lots of amenities." The upgrade for their anniversary, the consistently warm water in the shower, and the helpfulness of the staff like "Lyn" upon check-in all speak to a commitment to guest satisfaction. While one review did mention some inconsistencies with breakfast and a potential need for updates in some rooms, the overall consensus points to a clean, comfortable, and friendly environment where you truly get your money's worth.

Let's delve deeper into what makes the Best Western Plus Strawberry Inn & Suites a suitable and desirable option for us locals and any visitor exploring the Volunteer State.

Location and Accessibility

The Best Western Plus Strawberry Inn & Suites is conveniently located at 7260 Saddlerack St, Knoxville, TN 37914, USA. This address places it strategically in the East Knoxville area, offering excellent accessibility, particularly for those traveling by car, which is the primary mode of transportation for visitors and residents alike in Tennessee. The hotel boasts easy access to Interstate 40 (I-40), a major east-west thoroughfare that connects Knoxville to Nashville and other points west, and also serves as a gateway towards the Great Smoky Mountains to the east. This makes it an ideal stop for those passing through or using Knoxville as a base for exploring the wider East Tennessee region.

For Tennessee residents, reaching the hotel is straightforward. If you're coming from Middle or West Tennessee, it's a convenient exit off I-40 as you approach Knoxville. For those traveling from the eastern parts of the state, such as Johnson City or returning from the Smoky Mountains, its proximity to the interstate ensures a smooth arrival. The hotel offers ample free uncovered self-parking, a significant convenience that alleviates typical urban parking concerns, especially for those with larger vehicles or trailers.

While situated in a suburban part of Knoxville, the hotel's location is a great jumping-off point for various attractions. Downtown Knoxville, including the University of Tennessee campus, Neyland Stadium, the Knoxville Convention Center, and the vibrant Market Square, is typically within an 11-15 mile drive. The Knoxville Zoo is even closer, usually within a 15-minute drive, making it very practical for families. Moreover, its position offers relatively easy access to the popular tourist destinations of Pigeon Forge and Gatlinburg, approximately a 30-45 minute drive away, as noted by a guest who visited for an anniversary trip. This central-yet-accessible location provides the best of both worlds: a quiet retreat with quick routes to all the action.

Services Offered

The Best Western Plus Strawberry Inn & Suites offers a robust selection of services and amenities designed to ensure a comfortable and value-filled stay for its guests. Here's a comprehensive look at what's provided:

  • Complimentary Hot Breakfast: A highlight for many guests, a free hot buffet breakfast is served daily. This typically includes staples like scrambled eggs, sausage, biscuits and gravy, waffles, assorted cereals, yogurt, fresh fruit, and a variety of beverages like coffee and juice.
  • Indoor Heated Pool and Hot Tub: The hotel features an indoor heated swimming pool and a separate hot tub, providing year-round opportunities for relaxation and recreation, regardless of the weather outside.
  • 24-Hour Fitness Center: Guests can maintain their workout routine with access to an on-site fitness center, equipped with various machines like treadmills and stationary bikes.
  • Free High-Speed Wi-Fi: Complimentary wireless internet access is available throughout the hotel, including in all guest rooms and public areas, ensuring guests can stay connected.
  • Business Center: A 24-hour business center is available, offering computer access, printing, fax, and copy services for business travelers.
  • Well-Appointed Guest Rooms: Rooms come equipped with essential amenities for comfort and convenience, including a microwave, mini-refrigerator, coffee/tea maker, flat-screen TV with cable channels, iron and ironing board, hairdryer, and a desk/work area. Some rooms may also feature jetted tubs.
  • Private Bathrooms: Each room includes a private bathroom with a shower/tub combination and complimentary toiletries.
  • Pet-Friendly Policy: The hotel welcomes pets in designated rooms, though it's important to confirm any associated fees directly with the hotel.
  • Self-Service Laundry Facilities: On-site guest laundry facilities are available, which is particularly useful for longer stays or for families.
  • 24-Hour Front Desk: The front desk is staffed around the clock, providing assistance with check-in, check-out, and any guest inquiries or needs at any time.
  • Free Parking: Ample complimentary self-parking is available on-site for all types of vehicles, including large trucks and RVs.
  • Daily Housekeeping: Rooms receive regular housekeeping service to ensure cleanliness and comfort throughout the stay, though frequency may vary (e.g., every few days).
  • Meeting Facilities: The hotel features meeting space suitable for small gatherings or business meetings.

These services are designed to provide a comprehensive and comfortable experience for both leisure and business travelers visiting the Knoxville area.

Features / Highlights

The Best Western Plus Strawberry Inn & Suites distinguishes itself with several key features and highlights that enhance the guest experience and offer considerable value, especially for those visiting from within Tennessee:

  • Exceptional Value for Price: A consistent theme in guest reviews is the excellent value offered for the price. Guests often feel they get more amenities and comfort than expected, making it a very budget-friendly choice without compromising on essential quality.
  • Complimentary Hot Breakfast: The free hot breakfast, featuring a variety of options including eggs, sausage, biscuits, and waffles, is a significant highlight. It's a convenient and cost-saving amenity that ensures guests start their day well-fueled for exploring Knoxville or hitting the road.
  • Indoor Pool and Hot Tub: The indoor swimming pool and hot tub are major draws, offering year-round relaxation and entertainment, particularly for families. It's a welcome amenity after a day of travel or sightseeing, allowing for a refreshing dip or a soothing soak.
  • Friendly and Helpful Staff: Reviewers frequently commend the "friendly staff" and "great customer service." Specific mentions of staff like "Lyn" going "above and beyond" indicate a genuine commitment to hospitality, which significantly contributes to a positive guest experience.
  • Convenient In-Room Amenities: The inclusion of a microwave, mini-refrigerator, and coffee maker in every room adds a layer of convenience, allowing guests to store snacks, keep drinks cold, and enjoy warm beverages at their leisure.
  • Strategic Location with Easy Access: Its prime location just off I-40 makes it incredibly accessible for travelers from all directions. This allows for quick and easy commutes to downtown Knoxville, the University of Tennessee, the Knoxville Zoo, and even destinations like Pigeon Forge and Gatlinburg. The free, ample parking is also a significant benefit.
  • Cleanliness and Comfort: Despite some parts of the hotel potentially undergoing renovations (as noted by a guest), the rooms are consistently described as "extremely clean" and comfortable, ensuring a pleasant stay.

These features combine to make the Best Western Plus Strawberry Inn & Suites a reliable and highly recommended choice for a practical, comfortable, and value-driven stay in the Knoxville area.

Promotions or Special Offers

As a Best Western Plus property, this hotel typically participates in a variety of promotions and special offers through the Best Western Rewards program and general brand initiatives. While specific deals can change seasonally, here are common types of promotions you might find:

  • Best Western Rewards Program: Joining the Best Western Rewards loyalty program (free to enroll) allows guests to earn points on every stay, which can be redeemed for free nights, gift cards, and other rewards. Members often receive exclusive rates and benefits.
  • Advance Purchase Rates: Booking your stay in advance often qualifies you for discounted rates. These rates usually require prepayment and may have more rigid cancellation policies.
  • AAA/CAA Member Discounts: Members of AAA (American Automobile Association) or CAA (Canadian Automobile Association) are typically eligible for special discounted rates.
  • Senior and AARP Discounts: Special rates are often extended to senior citizens and AARP members.
  • Military and Government Discounts: Active military personnel, veterans, and government employees usually qualify for reduced rates.
  • Extended Stay Offers: For guests planning a longer visit, some Best Western properties offer discounted rates for stays of multiple nights (e.g., weekly or monthly rates). It's worth inquiring about these for longer trips.
  • Seasonal Promotions: Best Western often runs chain-wide or regional promotions during specific seasons or holidays, such as summer travel deals, fall foliage packages, or holiday discounts. These might include bonus points or percentage off rates.
  • Group Rates: If you're traveling with a large group for an event, family reunion, or sports team, the hotel may offer special group rates.

To discover the most current and specific promotions for the Best Western Plus Strawberry Inn & Suites, it is highly recommended to:

  • Visit the Official Best Western Website: Check the specific hotel page on BestWestern.com for any "Offers" or "Deals" sections.
  • Call the Hotel Directly: Contacting the hotel at (865) 544-7737 allows you to speak with staff who can provide personalized information on available packages, rates, and help you find the best deal for your stay.

By exploring these options, Tennesseans can often find excellent value for their stays at this conveniently located Knoxville hotel.

Contact Information

For reservations, inquiries, or any assistance regarding your stay at the Best Western Plus Strawberry Inn & Suites in Knoxville, you can reach them through the following contact details:

  • Address: 7260 Saddlerack St, Knoxville, TN 37914, USA
  • Phone: (865) 544-7737
  • Mobile Phone: +1 865-544-7737

The hotel's 24-hour front desk staff is readily available to assist you with check-in, check-out, and any questions or needs you may have during your visit. Direct communication is often the most efficient way to get specific information about room availability, amenities, and to make any special requests for your stay.

Conclusion: Why this place is suitable for locals

For Tennessee residents, the Best Western Plus Strawberry Inn & Suites in Knoxville stands out as a highly suitable and practical choice for various travel needs within our own state. It effectively balances comfort, convenience, and exceptional value, making it an ideal option for families, couples, and individuals alike.

Firstly, its strategic location just off I-40 in East Knoxville is a significant advantage for locals. Whether you're traveling from Middle or West Tennessee for a weekend getaway, a University of Tennessee game, or simply passing through, the easy access from the interstate minimizes travel time and stress. This prime spot also means you're conveniently positioned to reach downtown Knoxville, the Knoxville Zoo, and even the popular tourist destinations of Pigeon Forge and Gatlinburg without navigating heavy city traffic. The availability of ample free parking is an added benefit that resonates deeply with Tennessee travelers who appreciate hassle-free experiences.

Secondly, the amenities offered truly enhance the value of a stay here. The complimentary hot breakfast is a major highlight, providing a convenient and cost-effective start to your day, a detail much appreciated by families and budget-conscious travelers. The indoor pool and hot tub offer excellent recreational opportunities year-round, perfect for unwinding after a day of exploring or for keeping children entertained. The presence of a microwave and mini-fridge in every room adds a touch of home, allowing for easy snack storage and meal flexibility – a practical feature for any length of stay.

Finally, the consistent praise for the "friendly staff" and their willingness to go "above and beyond" for guests, as noted in reviews, underscores a genuine commitment to Southern hospitality. This personal touch ensures that even when away from home, locals feel welcomed and cared for. Despite any minor renovation notes, the overall cleanliness and comfort, combined with the unbeatable price, make the Best Western Plus Strawberry Inn & Suites a smart and dependable choice for any Tennessean looking for a comfortable, convenient, and value-packed stay in the Knoxville area.

Best Western Plus Strawberry Inn & Suites Photos

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Best Western Plus Strawberry Inn & Suites Location & Map

7260 Saddlerack St, Knoxville, TN 37914, USA

Reviews

For the price, this location more than exceeded our expectations. My husband and I came here for our anniversary weekend to explore the Pigeon Forge and downtown Knoxville area and this hotel is close to the highway and centrally located to both of these destinations. We were a little concerned with being from out of town about the location but the locals informed us we would have no issues there and we didn’t. Upon check in, Lyn was very helpful and had recommendations as there was a snow storm coming in that weekend. There was free breakfast which included eggs, sausage, biscuits and gravy, cereal, yogurt, and waffles along with many drink options. There is an indoor hot tub with an indoor pool and a small gym. We were informed that we were upgraded as this trip was for our anniversary and the room was extremely clean! There was a microwave and mini fridge, the shower water was always warm/ hot and anything we needed they had. My husband and I were very happy with our accommodations here. The price was amazing, great location, friendly staff and very clean with lots of amenities. We would recommend staying her and would stay here again personally. It is noteworthy that this specific location may be under going some renovations as there were some patch work done in the hallway, this did not affect our view of the hotel personally but it might be noteworthy to others. For the price you definitely get your moneys worth.

Jan 14, 2025 · Katelyn Sanchez

Best Western review We stayed here for 5 nights while visiting family in the area. This motel is not terrible but is not up to the usual Best Western standards. Most mornings there was a decent hot breakfast provided that included sausage, scrambled eggs (powdered??), sausage gravy, biscuits, bread for toast, muffins, cereal, waffles, yogurt, coffee, & assorted juice “cocktails”. However, the menu was inconsistent. The gravy the first morning was very watery, not bad the second, and non existent on mornings 3,4, & 5. On the fourth morning, there were no napkins, no milk for cereal (replenished when requested), no yogurt and limited yogurt on a couple of other mornings. The room was clean, and bath room was ok with towels that were fair. In general, lighting was limited with several dark areas particularly around the entrance door and the microwave/refrigerator area. Bedding was marginal to poor with mattresses sagging toward the most used side. The TV system had apparently just been updated and not for the better. While local stations were available, the other channel selections were pretty poor with only a couple of cable news channels. If you don’t like Fox News or CNN, you are pretty much out of luck. There were also a relatively small number, perhaps 50 or so, of other cable channels, most of limited interest. There was no housekeeping during the entire 5 day stay which is not a big problem but would have been nice to have had trash emptied and coffee pods replenished once or twice. Staff at the desk were pleasant and helpful. Think there are probably one or two better options in the area at basically the same price so on our next visit, I think we will try another property.

Mar 13, 2025 · Lee Sneed

I had a reservation for the hotel for business. The room had horrible stale old cigarette smell, nauseating. Ceiling repair in shower was sagging and peeling and there appeared to be mold. Hot tub was green. Other than that the area this hotel is in is not the best. The manager demanded confrontation to know why I canceled the reservation and left after check in. If I had known condition before cancelation deadline on the first night o would have canceled before ever checking in. Managed overcharged for my reservation for 2 nights out of the 11 days of my reservation. I had given reasons for my cancelation to 2 other employees who made notes and refused to cancel my reservation because the manager wanted to confront me personally. Very uncomfortable situation.

Apr 25, 2025 · Carol Hiebert

If I could give a -100 I would as I was supposed to get a partial refund due to a booking mishap . Was supposed to refund the last 2 days of the trip with the penalty of being charged one day out of the 3 since I had to cancel the day of. I waited 10 business days to be told that "your booking was non-refundable and doesn’t allow any exceptions, they’re sticking with their policy and won’t issue a refund." Over 300 dollars is now gone for a mistake on locations which was told they could not transfer the booking to the correct location due to each best western having operate owners. The booking is my fault, I get that, however, I should have never been told I could be refunded if this were not true.

Jun 06, 2025 · The Lushers

My husband and I stayed here for two nights during a trip to a wedding. The location was ideal and very close to the wedding venue and also allowed us to explore the Pigeon Forge area a little too. The employees were very friendly and helpful. For the very low price, it about met my expectations. Our first room did have a musty/old cigarette smell to it. We sprayed some body spray and went to sleep because we were so exhausted. I slept wonderful on the mattress. My husband did not sleep well as I did. The following day I noticed a giant puddle soaked into the carpet near the AC/heating unit. We then switched to another room which also had a stale smell to it. Again we just sprayed and went to bed. Thankfully our days were packed with activities and all we needed the rooms for was sleeping and showering. Another disappointment was not being able to use the waffle maker due to the hotel running out of waffle mix. Breakfast was fair and provided bread, eggs, sausage, yogurt, cereal. Positives were we did enjoy the pool area and hot tub. The iron and ironing board were helpful to prep clothing for the wedding. The mini fridge was helpful to store our food that we packed for our trip. Overall, for the cheap cost it met our needs with a few inconveniences and disappointments.

Feb 10, 2025 · Becky

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