Holiday Inn Express Knoxville-Strawberry Plains by IHG ico

Holiday Inn Express Knoxville-Strawberry Plains by IHG

Hotels Near Of MeTennesseeKnox CountyKnoxvilleRufus Graham Road

730 Rufus Graham Rd, Knoxville, TN 37924, USA

4.0

First and foremost KENNY!! He is amazing! He is always wanting to help and on his feet the whole time during breakfast assisting guests, I’m a strange one I love mayonnaise on my breakfast, as he was in the kitchen I peeped my head in and asked for some mayo and he looked and said let me see if we have some personal in the office and he sped walked to the office and got me some mayo and he didn’t need to do that he literally went the extra mile to go above and beyond! He was always seeing to the guests and helping them during breakfast, everything was super clean and I just loved his kindness and willingness to help it really made my morning when I woke up and went down to breakfast, I’d heard people in Tennessee are really friendly and he showed that in every aspect of his job. Thank you for making me and my dad smile and feel happy!! The rooms were clean and breakfast was amazing! Will definitely be booking back here in hopes to see Kenny again!

Jennifer Bonilla
  • Overview
  • (865) 525-5100
  • www.ihg.com

Holiday Inn Express Knoxville-Strawberry Plains by IHG Introduce

Hey there, fellow Tennesseans! When your travels bring you to the vibrant city of Knoxville, whether it's for a University of Tennessee game day, a family visit to the Knoxville Zoo, or simply passing through our beautiful East Tennessee region, finding a reliable and welcoming place to stay is key. Today, we're putting the spotlight on a familiar and well-loved name in hospitality: the Holiday Inn Express Knoxville-Strawberry Plains by IHG.

The Holiday Inn Express brand is synonymous with consistent quality, essential amenities, and, of course, that fantastic complimentary breakfast. This particular location upholds that reputation, striving to provide a comfortable and convenient experience for every guest. It's designed to be a straightforward and efficient lodging option, perfect for those who value practicality and a good night's rest without unnecessary frills.

What truly sets this hotel apart, as highlighted by a recent guest, is the genuine warmth of the staff. The rave review about "Kenny" going "above and beyond" to ensure a comfortable stay, even fetching mayonnaise for breakfast, perfectly encapsulates the kind of "Tennessee friendly" service you can expect here. This dedication to guest satisfaction, coupled with consistently clean rooms and a satisfying breakfast, makes it a top choice for many.

Let's dive into what makes the Holiday Inn Express Knoxville-Strawberry Plains a suitable choice for us locals and any visitor exploring the Volunteer State.

Location and Accessibility

The Holiday Inn Express Knoxville-Strawberry Plains by IHG is conveniently located at 730 Rufus Graham Rd, Knoxville, TN 37924, USA. This strategic position offers excellent accessibility, especially for those traveling by car, which is the most common way to navigate this part of Tennessee. It’s situated directly off Interstate 40 (I-40), a major highway that links Nashville and Memphis to the west with Knoxville and Asheville (NC) to the east. For Tennessee residents, this means an easy on-and-off from the interstate, whether you're coming from Middle or West Tennessee, or heading towards the Great Smoky Mountains.

The hotel's location in the Strawberry Plains area of East Knoxville provides a balance of convenience and a slightly less congested environment compared to staying right in the city center. While offering a peaceful retreat, it still ensures that Knoxville's key attractions are within a reasonable driving distance. The Knoxville Zoo, a popular family destination, is easily accessible, typically within a 15-20 minute drive. Downtown Knoxville, including the University of Tennessee campus, Neyland Stadium, the Knoxville Convention Center, and the vibrant Market Square, is also a manageable drive away, often around 15-20 minutes depending on traffic.

For those attending events at the University of Tennessee, such as football games, the proximity to I-40 makes pre-game and post-game travel much more streamlined. The hotel also boasts ample free uncovered self-parking, a crucial amenity that eliminates the stress of finding parking. This includes spaces for larger vehicles, which is convenient for families with multiple cars or those traveling with trailers. While public transportation options might be limited in this specific area, the excellent road access makes driving the preferred and most practical way to reach and explore from the Holiday Inn Express Knoxville-Strawberry Plains.

Services Offered

The Holiday Inn Express Knoxville-Strawberry Plains by IHG is committed to providing a streamlined and comfortable experience with a set of core services designed for modern travelers. Here’s a breakdown of what guests can expect:

  • Complimentary Express Start™ Breakfast: A signature offering of Holiday Inn Express, guests receive a free hot buffet breakfast daily, typically served from 6:00 AM to 10:00 AM. This includes popular items like their famous cinnamon rolls, hot coffee (Smart Roast Coffee), eggs, bacon or sausage, pancakes, fresh fruit, yogurt, and a variety of bread and cereals.
  • Free High-Speed Wi-Fi: Guests can stay connected throughout their stay with complimentary wired and wireless internet access available in all rooms and public areas.
  • Indoor Heated Mineral Pool: The hotel features a heated indoor mineral pool, offering a relaxing and recreational option year-round for guests of all ages.
  • 24-Hour Fitness Center: For those looking to maintain their workout routine, an on-site fitness center with various exercise equipment is accessible 24 hours a day.
  • 24-Hour Business Center: Corporate travelers and guests needing to get work done can utilize the 24-hour business center, equipped with computers, as well as copy, print, and fax services.
  • Guest Rooms with Essential Amenities: All rooms are well-appointed and include comforts such as air conditioning, flat-screen TVs with satellite channels and pay-per-view movies, microwaves, refrigerators, coffee/tea makers, desks, and iron/ironing boards. Free local calls and daily newspapers are also typically provided.
  • Private Bathrooms: Each room features a private bathroom with a shower/bathtub combination, hairdryer, and complimentary toiletries.
  • Pet-Friendly Policy: The hotel welcomes pets (dogs and cats up to 75 lbs) in designated rooms, though an additional fee per night applies. Service animals are exempt from fees.
  • Self-Serve Laundry Facilities: On-site laundry facilities are available, which is highly convenient for extended stays or for refreshing clothes during a trip.
  • 24-Hour Front Desk: The front desk is staffed around the clock, ensuring assistance is always available for check-in, check-out, and any guest inquiries or needs.
  • Daily Housekeeping: Rooms receive daily housekeeping service to ensure cleanliness and comfort.
  • Free Parking: Ample complimentary self-parking is available on-site, including space for larger vehicles like RVs and trucks.
  • Snack Bar/Deli: For quick bites or forgotten essentials, a snack bar/deli is available on the property.

These services ensure a comfortable and functional stay for a wide range of travelers visiting Knoxville.

Features / Highlights

The Holiday Inn Express Knoxville-Strawberry Plains by IHG boasts several key features and highlights that make it a compelling choice for travelers, particularly those familiar with the Tennessee landscape:

  • Exceptional Staff and Customer Service: A recurring highlight from guest reviews is the outstanding friendliness and willingness of the staff, exemplified by "Kenny" going "above and beyond" during breakfast. This level of personalized, genuine Southern hospitality significantly enhances the guest experience and leaves a lasting positive impression.
  • Signature Complimentary Express Start™ Breakfast: The free hot breakfast, featuring items like the popular cinnamon rolls, is a major draw. It provides a convenient, satisfying, and cost-effective start to the day, saving guests time and money on external dining. The consistent quality of breakfast offerings is a hallmark of the Holiday Inn Express brand.
  • Modern and Clean Accommodations: Guests consistently praise the cleanliness of the rooms and the property overall. While one review mentioned a musty smell, the overall sentiment points to well-maintained and comfortable spaces, recently remodeled to provide a contemporary feel. Each room is equipped with practical amenities like a microwave and refrigerator.
  • Indoor Heated Pool: The indoor pool is a fantastic amenity, particularly beneficial for families traveling with children or for anyone looking to relax and unwind regardless of the weather. It offers year-round enjoyment.
  • Convenient Interstate Access: Its direct proximity to I-40 makes it incredibly easy to navigate to and from the hotel, reducing travel time and stress. This is ideal for those passing through or using Knoxville as a base for exploring the wider East Tennessee region, including attractions like Dollywood and the Great Smoky Mountains National Park (about a 30-minute drive).
  • Pet-Friendly Policy: For many Tennesseans, pets are part of the family. The hotel's pet-friendly policy allows guests to bring their furry companions along, making travel much more feasible and enjoyable for pet owners.
  • Comprehensive Business Amenities: With a 24-hour business center and free high-speed internet, the hotel is well-equipped to support business travelers who need to stay productive while on the road.

These highlights combine to create a compelling offering that balances convenience, comfort, and excellent service, ensuring a pleasant stay in Knoxville.

Promotions or Special Offers

As part of the IHG (InterContinental Hotels Group) family, the Holiday Inn Express Knoxville-Strawberry Plains often participates in a variety of promotions and special offers designed to provide value to guests. While specific deals can vary based on season and availability, here are common types of promotions you might find:

  • IHG One Rewards Program: Guests can join the IHG One Rewards loyalty program for free to earn points on stays, which can be redeemed for free nights, exclusive member rates, and other benefits. Members often receive perks like extended check-out and priority service.
  • Advance Purchase Rates: Booking your stay well in advance can often unlock discounted rates. These typically require prepayment and may have more restrictive cancellation policies.
  • AAA/CAA and Senior Discounts: Members of AAA (American Automobile Association) or CAA (Canadian Automobile Association), as well as senior citizens, are typically eligible for special discounted rates.
  • Military and Government Discounts: Active military personnel, veterans, and government employees often qualify for reduced rates.
  • Stay Longer and Save: Occasionally, the hotel may offer promotions for extended stays, providing a reduced nightly rate for booking multiple nights.
  • Package Deals: While not always advertised directly by the hotel, you might find package deals through online travel agencies (OTAs) that bundle hotel stays with flights or car rentals.
  • Kids Stay and Eat Free: Holiday Inn properties often have a "Kids Stay and Eat Free" policy, which can be a significant benefit for families. This generally applies to children under a certain age (e.g., 18 for staying, and younger for eating from the kids' menu at participating on-site restaurants). Always confirm this specific policy with the hotel.

To find the most current and applicable promotions for your stay at the Holiday Inn Express Knoxville-Strawberry Plains, it is highly recommended to:

  • Visit the Official IHG Website: Check the specific hotel page on IHG.com for any "Offers" or "Deals" sections.
  • Call the Hotel Directly: Contacting the hotel at (865) 525-5100 is often the best way to inquire about current promotions, confirm eligibility for discounts, or discuss any unadvertised specials. The friendly staff can provide the most accurate information.

By checking these sources, Tennesseans can often secure the best value for their comfortable stay at this Knoxville hotel.

Contact Information

For bookings, inquiries, or any assistance regarding your stay at the Holiday Inn Express Knoxville-Strawberry Plains by IHG, you can reach them using the following contact details:

  • Address: 730 Rufus Graham Rd, Knoxville, TN 37924, USA
  • Phone: (865) 525-5100
  • Mobile Phone: +1 865-525-5100

The hotel's front desk operates 24 hours a day, ensuring that assistance is always available for check-in, check-out, or any questions you might have during your visit. Direct contact is often the most efficient way to get specific information and make arrangements for your stay.

Conclusion: Why this place is suitable for locals

For Tennessee residents, the Holiday Inn Express Knoxville-Strawberry Plains by IHG offers a highly suitable and practical lodging option for a multitude of travel scenarios within our home state. It embodies the kind of reliable comfort and thoughtful service that many locals seek when venturing across Tennessee.

Firstly, its prime location just off I-40 makes it incredibly convenient for anyone driving into or through Knoxville. Whether you're coming from Memphis, Nashville, Chattanooga, or heading towards the Smoky Mountains, the easy access minimizes travel stress. This is particularly beneficial for families on road trips or individuals making business stops, allowing for quick transitions from highway to hotel. The ample free parking, including space for larger vehicles, further enhances this convenience, alleviating common concerns about city parking.

Secondly, the Holiday Inn Express brand is built on a foundation of providing essential amenities without hidden costs. The complimentary Express Start™ breakfast is a significant draw, ensuring a good, hot meal to start the day, saving both time and money for families and business travelers alike. The indoor heated pool offers a year-round recreational escape, a welcome amenity, especially during colder months or for unwinding after a long day of exploring. Having a microwave and refrigerator in every room adds a touch of home, allowing locals to manage snacks and meals more flexibly.

Finally, and perhaps most importantly, the genuine friendliness and helpfulness of the staff, as enthusiastically highlighted by a recent guest, truly make this hotel feel like a part of the Tennessee community. That "Kenny" went the extra mile for a simple request demonstrates a level of hospitality that resonates deeply with our state's reputation for Southern charm. For any Tennessean looking for a clean, comfortable, and welcoming place to stay in Knoxville that understands the value of good service and practical amenities, the Holiday Inn Express Knoxville-Strawberry Plains is an excellent choice.

Holiday Inn Express Knoxville-Strawberry Plains by IHG Photos

Holiday Inn Express Knoxville-Strawberry Plains by IHG 4
Holiday Inn Express Knoxville-Strawberry Plains by IHG 4
Holiday Inn Express Knoxville-Strawberry Plains by IHG 4
Holiday Inn Express Knoxville-Strawberry Plains by IHG 4
Holiday Inn Express Knoxville-Strawberry Plains by IHG 4
Holiday Inn Express Knoxville-Strawberry Plains by IHG 4
Holiday Inn Express Knoxville-Strawberry Plains by IHG 4
Holiday Inn Express Knoxville-Strawberry Plains by IHG 4
Holiday Inn Express Knoxville-Strawberry Plains by IHG 4
Holiday Inn Express Knoxville-Strawberry Plains by IHG 4

Holiday Inn Express Knoxville-Strawberry Plains by IHG Location & Map

730 Rufus Graham Rd, Knoxville, TN 37924, USA

Reviews

First and foremost KENNY!! He is amazing! He is always wanting to help and on his feet the whole time during breakfast assisting guests, I’m a strange one I love mayonnaise on my breakfast, as he was in the kitchen I peeped my head in and asked for some mayo and he looked and said let me see if we have some personal in the office and he sped walked to the office and got me some mayo and he didn’t need to do that he literally went the extra mile to go above and beyond! He was always seeing to the guests and helping them during breakfast, everything was super clean and I just loved his kindness and willingness to help it really made my morning when I woke up and went down to breakfast, I’d heard people in Tennessee are really friendly and he showed that in every aspect of his job. Thank you for making me and my dad smile and feel happy!! The rooms were clean and breakfast was amazing! Will definitely be booking back here in hopes to see Kenny again!

Mar 29, 2025 · Jennifer Bonilla

Great staff and customer service. Breakfast was good. Bathroom was clean. Unfortunately, the room had no access to fresh air, as the windows could not be opened. The room, as well as the bed sheets, blanket, and pillows, had a noticeable musty, damp smell, as if there was a lot of moisture trapped in them. This made the stay quite uncomfortable

Jun 08, 2025 · S N

First of all...read the most recent reviews. For starters, there's no pool. The website is not accurate. It's rundown, old, and not very quiet. It's right off the main road. You can hear the road noises and the expressway is not far. The parking situation sucks. We checked into our room and it smelled like a dirty moldy mop. Our shower curtain was filthy and disgusting. The outlets in the room were all busted. We couldn't charge our phones or devices. Haven't checked out yet, will be updating the rest of the stay. First impressions aren't good...

May 29, 2025 · T M

Very accommodating and highly hospitable. I strongly recommend this hotel. We stayed here after some car trouble on a road trip and the staff was very helpful and kind. Linda especially showed excellent customer service did what she could to offer support and information. Strongly recommend!

Mar 21, 2025 · Jim Davison

Booked room online for a king room was available online but when I got there they said they had nothing but 2 queen bed room. Rather disappointing. Then got in the room no plug ins worked to charge phones there was an alarm clock between beds but it didnt work either due to no power to any outlets. Between beds but all in all slept good. Breakfast was very good.

Mar 06, 2025 · Bobby D

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