Hotels Near Of MeTexasBexar CountySan AntonioDowntownNorth Saint Mary's Street
123 N St Mary's St, San Antonio, TX 78205, USA
Disappointing Stay – Look Elsewhere When we first arrived at the hotel, I was ready to leave immediately. We had booked a room with a balcony months in advance, and upon check-in, we were given a room without one. We went to the front desk, and were told the hotel was overbooked and that our booked room type was unavailable. I explained how unfair this was, given how early we had made the reservation. Thankfully, Priscilla stepped in and assured me she would try her best to make things right. The next day, we received a call letting us know the correct room was now available. We were moved into the room we originally booked, and I appreciated her effort to resolve the issue. That said, the overall hotel experience was very disappointing. From the outside, the hotel looks great—but the inside tells a different story. The room had no carpet—just a cold cement floor with a dirty rug under the bed. The bathroom was extremely underwhelming. It still baffles me how a modern hotel doesn’t have proper flooring and instead uses raw cement. The air conditioning didn’t work properly either—the room was hot and uncomfortable at night. The hotel also had an unpleasant odor, like dogs or mildew, and generally didn’t feel clean or inviting. As for the restaurant downstairs: do yourself a favor and eat somewhere else. It was not worth the money or the time. There are far better dining options along the Riverwalk. On the day we checked out, we called ahead for our car to be ready via valet. We checked out, received our bill, and noticed two incorrect charges that had to be corrected—another unnecessary delay. Even after that, we waited 35 to 40 minutes for the valet to bring our car around. When we checked the tag, it hadn’t even moved. Shockingly, the valet attendant was asleep when the manager finally walked in. He had a jacket over his head and only jumped up when the door opened. Only then did he actually go to retrieve our vehicle. This kind of service is completely unacceptable. If you’re paying for a hotel stay, the bare minimum should be professionalism, cleanliness, and the room you actually booked. Do yourself a favor—stay somewhere else. There are far better, more reliable options nearby.
Texas, a state renowned for its expansive landscapes, deep-rooted history, and vibrant urban centers, offers a kaleidoscope of experiences for residents and visitors alike. From the sprawling ranchlands to the energetic metropolises, the Lone Star State captivates with its unique charm. At the heart of this allure lies San Antonio, a city celebrated for its iconic Riverwalk, the historic Alamo, and a cultural tapestry woven with diverse influences. When planning a trip to this captivating destination, whether for leisure, business, or a cultural immersion, finding accommodation that truly enhances your experience is paramount. The Canopy by Hilton San Antonio Riverwalk aims to provide just that – a locally inspired, comfortable, and stylish base for your San Antonio adventures.
Canopy by Hilton is a relatively newer brand within the Hilton portfolio, designed to offer a vibrant, boutique hotel experience with a focus on local flavor and thoughtful amenities. The Canopy by Hilton San Antonio Riverwalk embodies this philosophy by integrating the spirit of San Antonio into its design and service. It strives to be more than just a place to stay; it aims to be an extension of the neighborhood, providing guests with a true sense of place. With its emphasis on modern comforts, unique touches, and a prime location directly on the famous Riverwalk, this hotel caters to travelers seeking an authentic and engaging stay in one of Texas's most beloved cities.
This article will provide local Texans with a clear, engaging, and factual overview of the Canopy by Hilton San Antonio Riverwalk. We will explore its advantageous location, the array of services it offers, its distinctive features and highlights, potential promotions that can add even more value, and essential contact information. Our goal is to offer a comprehensive description to help you make an informed decision for your next visit to San Antonio, ensuring a memorable and locally-infused experience in the Alamo City.
The Canopy by Hilton San Antonio Riverwalk is strategically located at 123 N St Mary's St, San Antonio, TX 78205, USA. This address places it directly on the renowned San Antonio Riverwalk, providing guests with an unparalleled gateway to one of the city's most famous and enchanting attractions.
Being right on the Riverwalk means guests can effortlessly step out of the hotel and immediately immerse themselves in the vibrant riverside atmosphere. Leisurely strolls, picturesque boat tours, and a diverse selection of restaurants and shops are literally at your doorstep. This direct, walkable access is a significant convenience, allowing visitors to fully absorb the unique charm and energy of the Riverwalk without the need for extensive travel or navigation.
Beyond the immediate Riverwalk allure, the hotel's downtown location offers excellent accessibility to other key San Antonio landmarks. The historic Alamo is typically just a short walk away, making it incredibly easy to visit this pivotal site of Texas history. Other major attractions like the Majestic Theatre, the Henry B. Gonzalez Convention Center, and La Villita Historic Arts Village are also within comfortable walking distance. This central positioning is ideal for both leisure travelers eager to sightsee and business travelers attending events or conferences, as it minimizes commuting time and maximizes exploration opportunities.
For those arriving by air, San Antonio International Airport (SAT) is generally about a 15-20 minute drive from the hotel. While the hotel does not typically offer a complimentary airport shuttle, various ground transportation options such as taxis, ride-sharing services, and private shuttles are readily available for a fee. Given its downtown setting, parking is available via valet service, which is common for Riverwalk properties, though it comes with a daily charge. The exceptional walkability of the location, however, often reduces the need for frequent car use once settled.
The Canopy by Hilton San Antonio Riverwalk offers a range of services designed to enhance the guest experience, focusing on convenience, comfort, and local immersion. As a Hilton brand, it adheres to certain standards while also incorporating unique Canopy touches:
The Canopy by Hilton San Antonio Riverwalk is designed with distinctive features and highlights that emphasize a modern, locally inspired, and comfortable experience:
As part of the Hilton family, the Canopy by Hilton San Antonio Riverwalk frequently offers a variety of promotions and special deals. To find the most current and advantageous offers, it's always recommended for Texans to check their official Hilton website directly or contact the hotel. Common promotions often include:
Always compare prices and promotions across various online travel agencies (OTAs) like Kayak or Hotels.com, as they sometimes have unique offers for the property. However, direct booking often provides the most flexibility and direct access to all Hilton Honors benefits.
For reservations, inquiries about amenities, or specific questions about your stay at the Canopy by Hilton San Antonio Riverwalk, you can reach them using the following contact details:
Address: 123 N St Mary's St, San Antonio, TX 78205, USA
Phone: (210) 404-7516
Mobile Phone: +1 210-404-7516
Calling the hotel directly is often the most effective way to get real-time information regarding room availability, specific policies (like the detailed pet policy or parking costs), or to discuss any particular requests you may have for your visit. While some customer reviews mention challenges with service, direct communication can often help address immediate concerns.
For residents of Texas, the Canopy by Hilton San Antonio Riverwalk offers a unique blend of urban sophistication and local charm, making it a highly suitable choice for various local needs, extending beyond its appeal to out-of-state tourists. Its vibrant atmosphere, modern amenities, and prime location make it an excellent option for Texans looking to experience San Antonio.
Firstly, if you're a Texan planning a special occasion, a romantic getaway, or a memorable family trip to San Antonio, the Canopy provides an ideal setting. Its direct Riverwalk access means you're immediately immersed in the city's most iconic and lively district, with a plethora of dining, shopping, and entertainment options literally at your fingertips. Imagine stepping out your door to enjoy a scenic stroll or a delicious meal, without the hassle of driving or navigating traffic. This convenience is particularly valuable for Texans looking for a truly relaxing and immersive city experience.
Secondly, for Texas professionals attending conferences at the Henry B. Gonzalez Convention Center or other downtown business events, the Canopy offers a stylish and productive base. Its central location ensures an easy walk to major venues, saving valuable time. The presence of a 24-hour business center and high-speed Wi-Fi means you can stay connected and productive. After a day of meetings, the hotel's on-site dining options and the vibrant Riverwalk ambiance provide excellent opportunities for unwinding or informal networking.
Thirdly, for locals hosting out-of-town guests, recommending the Canopy by Hilton San Antonio Riverwalk presents a sophisticated and convenient option. Its modern design, comfortable "Just-Right Rooms," and unique features like the Nespresso machines and Canopy Bikes offer a memorable experience that showcases the best of contemporary San Antonio hospitality. The pet-friendly policy is also a significant advantage for Texans whose guests might be traveling with their furry companions, providing a comfortable and inclusive stay. While the hotel has received some mixed reviews regarding service and specific room features, its location and brand promise of a local experience remain strong selling points. In essence, for Texans seeking a stylish, well-located, and engaging hotel experience in the heart of San Antonio, the Canopy by Hilton San Antonio Riverwalk presents a compelling choice for a memorable visit.
123 N St Mary's St, San Antonio, TX 78205, USA
Disappointing Stay – Look Elsewhere When we first arrived at the hotel, I was ready to leave immediately. We had booked a room with a balcony months in advance, and upon check-in, we were given a room without one. We went to the front desk, and were told the hotel was overbooked and that our booked room type was unavailable. I explained how unfair this was, given how early we had made the reservation. Thankfully, Priscilla stepped in and assured me she would try her best to make things right. The next day, we received a call letting us know the correct room was now available. We were moved into the room we originally booked, and I appreciated her effort to resolve the issue. That said, the overall hotel experience was very disappointing. From the outside, the hotel looks great—but the inside tells a different story. The room had no carpet—just a cold cement floor with a dirty rug under the bed. The bathroom was extremely underwhelming. It still baffles me how a modern hotel doesn’t have proper flooring and instead uses raw cement. The air conditioning didn’t work properly either—the room was hot and uncomfortable at night. The hotel also had an unpleasant odor, like dogs or mildew, and generally didn’t feel clean or inviting. As for the restaurant downstairs: do yourself a favor and eat somewhere else. It was not worth the money or the time. There are far better dining options along the Riverwalk. On the day we checked out, we called ahead for our car to be ready via valet. We checked out, received our bill, and noticed two incorrect charges that had to be corrected—another unnecessary delay. Even after that, we waited 35 to 40 minutes for the valet to bring our car around. When we checked the tag, it hadn’t even moved. Shockingly, the valet attendant was asleep when the manager finally walked in. He had a jacket over his head and only jumped up when the door opened. Only then did he actually go to retrieve our vehicle. This kind of service is completely unacceptable. If you’re paying for a hotel stay, the bare minimum should be professionalism, cleanliness, and the room you actually booked. Do yourself a favor—stay somewhere else. There are far better, more reliable options nearby.
Jun 10, 2025 · Jennifer MARANGEStayed recently with family. First the good. Great location on the Riverwalk and close to many points of interest and restaurants. Rooms are nicely decorated and decent size, taller ceiling added to a loft like feel. Staff was polite, professional and very helpful. On site restaurant was a safe choice among many options on Riverwalk. The bad was as follows. Room was dirty. The concrete floors and area rugs were stained and there was dust build up in the corners. This part of the room looked like it had been weeks or months since it had last been cleaned. There was no microwave and shower had a strange overhead shower and handheld option. Took a couple of tries to get a hang of and stop both from working at once. Hotel parking a bit pricy and is valet only. In fairness, the same public parking garages the valets use are only about $15 less per night. Overall, good hotel but they need to work on cleaning!
Jun 08, 2025 · Bill HernandezWe really enjoyed our stay when we were here for our anniversary. Location is fantastic. Walking distance from the Alamo, the mall, and lots of great dining options. The restaurant on site, as well as the bars, have delicious foods but just know you're paying a lot for a little, even though it tastes great (like $15 for 3 flautas). We paid a little extra to have a Riverwalk view for our room but we ended up being just about the top floor so we couldn't even see the river from our room, even if we pressed our face on the glass. That was the only annoyance but next time we'll just call and request a lower level, no big deal. We really enjoyed the stay for the weekend we were there. Staff was extremely nice, valet took great care of our car, location is excellent, room was spacious and clean, we enjoyed our anniversary for sure. Definitely recommend this hotel.
Jun 05, 2025 · Annie RiveraAll good, very good. The front desk staff is amazing and especially Jessica is a gem. Jessica made our stay at the Canopy San Antonio Riverwalk so easy! She helped us book tickets on the boat cruise, checking into our rooms was a breeze, getting our room balance and checking out was perfect. I can not say enough about this beautiful person. The lobby is stunning, location great and restaurant very accommodating. The rooms were very nice, a little more river view than we even expected, clean and plenty of supplies. I would only remark that the down comforters are due for exchanging. They are getting a bit worn and clumpy. We would gladly stay here again.
Mar 31, 2025 · Debbi DunnMy wife and I spent three nights at this property recently while visiting San Antonio. The check-in didn't start out well as our room wasn't ready even though we checked in at 4 vs the 3 check in time. As compensation for our inconvenience they gave us four free tickets for drinks at their bar. However, it turned out that the room became available as we discussed where the bar was located. I offered the free drink coupons back, but they insisted we keep them. I did feel the lobby was a little crowded compared to other Hilton properties, but it was never a problem. Our room was comfortable and clean with plenty of hot water and water pressure for the shower. The restaurant on site is good and worth a visit. The location of the hotel is quite good as it is near the Riverwalk and in the better area of town. To a person the staff here, including Hiro and Jessica, were outstanding. This was the first time we stayed in a Canopy Hotel and I honestly was not a fan of the decor, but that is a personal statement and not a criticism of how it was decorated. The one thing that was actually annoying was there was no sundry room to quickly grab a soda and snack and there really aren't other options nearby. The gym was one of the nicer I have enjoyed in the last year. I would say that based on the location, service and price this is a good selection for staying on the Riverwalk and I can recommend it with confidence.
Mar 29, 2025 · Alan Heintzelman
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