Casa Azul Hotel

For individuals seeking "Hotels Near Me" in the Queens Village area of New York, the Casa Azul Hotel, situated at 220-16 Jamaica Ave, Queens Village, NY 11428, USA, may appear as an option. This objective introduction aims to provide a comprehensive overview of the hotel, drawing directly from available customer feedback and general information. It is designed to equip prospective guests with a balanced understanding of what to expect, addressing aspects such as the hotel's environment, services, features, and any implied promotional information.

The environment at Casa Azul Hotel, as described by customer reviews, presents a mixed picture. On one hand, there's appreciation for certain aesthetic aspects within the rooms. A guest noted the bathroom as "Beautiful" and praised the room for being "clean no bugs, no bad smells, big tv big bed, big mirror." The shower head was specifically highlighted as "so beautiful." This suggests an initial effort in design or recent updates in some areas. However, these positive observations are tempered by significant concerns regarding maintenance and upkeep. The same review mentioned "few broken things and rust in some corners or areas of the room that needs fixed." This indicates a potential inconsistency in the hotel's overall maintenance standards, where visible wear and tear might detract from the otherwise "beautiful" aspects. The general atmosphere of the hotel, beyond the individual room, is not explicitly detailed in the provided reviews, but the contrasting points about aesthetics versus maintenance issues suggest that while some elements may be pleasing, the property might benefit from more consistent upkeep across all areas.

The service aspect of the Casa Azul Hotel, based on customer reviews, is a significant area of concern. One guest explicitly stated, "This place has horrible service." A detailed account illustrates a severe breakdown in communication and adherence to reservation policies. The guest reportedly verified their booking with the front staff, who "reassured me I was booked for the night." Despite this, upon their return, "they had removed all of my belongings from the room, without even bothering to notify me via call/text or e-mail ahead of time, stating that my reservation had expired." This incident points to a profound lack of professionalism, disregard for guest property, and poor internal communication. Such an experience is highly detrimental to guest trust and satisfaction. The available phone numbers for the hotel are (718) 264-6600 and mobile +1 718-264-6600, which guests might use for inquiries or to attempt resolution. However, the severity of the reported service failure suggests that guests should be highly cautious regarding the reliability of information provided by staff and the hotel's adherence to stated booking terms. The sentiment of the guest describing the place as "absolute trash" and recommending it "be avoided like the plague" underscores the gravity of the service issues encountered.

The features at Casa Azul Hotel, as derived from guest feedback, present a mixed bag of positive attributes and concerning functional deficiencies. On the positive side, guests have noted that rooms are "big tv big bed, big mirror," which contributes to a sense of spaciousness and modern amenities. The mention of "no bugs, no bad smells" is also a critical positive feature, indicating that basic cleanliness standards might be met in some rooms. The "beautiful shower head" also highlights a specific element of aesthetic appeal. However, these positives are undermined by reports of "few broken things and rust in some corners or areas of the room that needs fixed." This suggests an inconsistency in the quality and maintenance of room features. While some elements might be appealing, others may be in disrepair, affecting the overall comfort and utility of the room. The reviews do not provide extensive details on other hotel-wide features such as dining options, fitness centers, or common areas, focusing primarily on the in-room experience. Therefore, potential guests should be aware that while certain in-room features may be appealing, there could be underlying issues with maintenance and overall functionality.

Given the nature of the provided customer reviews, any promotional information for Casa Azul Hotel should be approached with considerable caution. While hotels typically use images and descriptions to highlight their best features, the negative feedback, particularly concerning service and maintenance, suggests that the actual guest experience may diverge significantly from advertised promises. The lack of specific promotional offers in the provided information means that guests would need to rely on general marketing or booking platform descriptions. However, the stark contrast between what one might expect from a hotel and the reported experiences of misplaced belongings and unhelpful staff underscores the importance of scrutinizing any promotional claims. For local users searching for "Hotels Near Me" and considering Casa Azul Hotel, it is critical to prioritize recent and detailed guest reviews over any potentially idealized promotional content. The severe negative experiences reported strongly advise against making assumptions based solely on visual marketing or vague service claims, urging instead for a deeply informed decision based on the candid feedback of previous guests.

The Casa Azul Hotel is situated at 220-16 Jamaica Ave, Queens Village, NY 11428, USA. Jamaica Avenue is a major commercial street running through various neighborhoods in Queens, including Queens Village. This location typically offers access to local businesses, diverse dining options, and public transportation. While the provided reviews do not delve into the specifics of the neighborhood environment, the address itself places the hotel within a busy urban corridor. Guests considering this hotel for "Hotels Near Me" should factor in the characteristics of a bustling urban street. Proximity to public transit, such as MTA bus lines and the Long Island Rail Road (LIRR), would likely be a benefit for guests traveling without a car or those wishing to explore other parts of Queens or Manhattan. However, a busy street environment can also imply potential for noise, though this was not explicitly mentioned as a major issue in the provided reviews, beyond the general room conditions. Understanding the nature of Jamaica Avenue can help set realistic expectations for the immediate surroundings of the Casa Azul Hotel.