Clarion Pointe Downtown Gatlinburg ico

Clarion Pointe Downtown Gatlinburg

Hotels Near Of MeTennesseeSevier CountyGatlinburgEast Parkway

200 East Pkwy, Gatlinburg, TN 37738, USA

3.0

The bed was comfortable and room was clean. The air conditioner cooled well, but that room was very muggy. There were some uncovered holes in the bathroom wall And no powered bathroom vent. The shower curtain was hung too high and caused the water to splash out of the walk-in shower. Everything worked good, but just a few inconveniences. The service was good and the breakfast was great each morning. Overall, it was affordable (not luxury) and served as well.

Nathan Janzen
  • Overview
  • (865) 277-6179
  • www.choicehotels.com

Clarion Pointe Downtown Gatlinburg Introduce

As Tennesseans, we know that Gatlinburg holds a special place in our hearts – a vibrant mountain town that serves as the gateway to the breathtaking Great Smoky Mountains National Park. Whether you're planning a family vacation, a romantic escape, or a quick trip to experience the area's charm, finding the right place to stay is key. The Clarion Pointe Downtown Gatlinburg, located at 200 East Pkwy, Gatlinburg, TN 37738, USA, aims to provide a comfortable and convenient base for your adventures, offering a balance of affordability and essential amenities.

This hotel is positioned to be a practical choice for visitors looking to explore Gatlinburg's attractions without breaking the bank. Guests often highlight its core offerings, with one reviewer noting, "The bed was comfortable and room was clean. The air conditioner cooled well... Everything worked good, but just a few inconveniences." Another guest appreciated that "The service was good and the breakfast was great each morning. Overall, it was affordable (not luxury) and served as well." While some recent feedback points to serious concerns regarding safety and staff response, which are critical considerations for any traveler, it's important to also acknowledge the hotel's intended value proposition: a clean, comfortable room with good breakfast in a prime location. Locals considering this option should weigh these aspects carefully to ensure it aligns with their priorities for a Gatlinburg stay.

Location and Accessibility

The Clarion Pointe Downtown Gatlinburg boasts a highly advantageous address at 200 East Pkwy, Gatlinburg, TN 37738, USA. This places it directly on the Parkway, Gatlinburg's main thoroughfare, ensuring easy access to many of the town's most popular attractions. Its downtown location is a significant draw, allowing guests to immerse themselves in the lively atmosphere without needing to drive constantly.

From this central spot, you’re just steps away from Ripley's Aquarium of the Smokies, a major family attraction, and a short walk to the Gatlinburg Convention Center. The many shops, restaurants, and entertainment venues that line the Parkway are also easily accessible on foot, offering endless opportunities for exploration. The Gatlinburg SkyLift Park, the Anakeesta outdoor adventure park, and the Gatlinburg Space Needle are all within a comfortable walking distance or a short ride on the Gatlinburg Trolley, with stops conveniently located nearby. For those heading into the Great Smoky Mountains National Park, the Sugarlands Visitor Center is just a few miles down the road, making the hotel an excellent starting point for hiking and scenic drives. While parking availability and fees can sometimes be a concern in popular tourist areas like Gatlinburg, the hotel does offer on-site parking for guests, which is a practical convenience. Its location on the East Parkway also provides relatively straightforward access in and out of town, depending on traffic, making it a good base for exploring the wider region of the Smokies.

Services Offered

The Clarion Pointe Downtown Gatlinburg aims to provide a selection of essential services to ensure a functional and comfortable stay for its guests, focusing on the core needs of travelers exploring the Gatlinburg area. Here’s a look at the services you can expect:

  • Free Hot Breakfast: Guests can start their day with a complimentary hot breakfast served daily, typically featuring a variety of options including eggs, breakfast meats, fresh fruit, yogurt, and coffee. One reviewer specifically noted, "the breakfast was great each morning."
  • Free Wi-Fi: High-speed wireless internet access is available throughout the hotel, including all guest rooms and public areas, ensuring guests can stay connected for leisure or planning their daily activities.
  • Seasonal Outdoor Pool: The hotel offers a seasonal outdoor swimming pool, providing a refreshing option for relaxation during warmer months.
  • Fitness Center: A 24-hour fitness center is on-site, equipped with cardio machines, allowing guests to maintain their workout routines.
  • 24-Hour Front Desk: The front desk is staffed around the clock, with personnel available to assist with check-in, check-out, and any guest inquiries. While one recent review cited a negative experience with front desk staff regarding a safety concern, the hotel generally aims to provide support.
  • On-site Parking: While specific details on fees should be confirmed, the hotel generally offers on-site parking for guests, a valuable amenity in downtown Gatlinburg where parking can be limited.
  • Meeting Space: The hotel has a meeting room with 500 square feet of space, suitable for small gatherings or business meetings.
  • Luggage Storage: Available for guests who need to store their belongings before check-in or after check-out.
  • Daily Housekeeping: Ensuring a clean and tidy environment for guests throughout their stay.
  • Elevator: Providing easy access to all floors of the hotel.
  • Vending Machines: For quick access to snacks and beverages.
  • Accessibility Features: The hotel provides various accessibility features, including wheelchair-accessible parking, rooms, and facilities, ensuring comfort for guests with mobility needs.

Features / Highlights

The Clarion Pointe Downtown Gatlinburg offers several features that contribute to its appeal as a convenient and value-oriented lodging option in the heart of the Smokies. Here are some of its key highlights:

  • Prime Downtown Location: Its placement directly on the East Parkway means guests are within easy walking distance of major attractions like Ripley's Aquarium of the Smokies, the Gatlinburg Convention Center, and numerous shops, restaurants, and entertainment venues. This high walkability is a significant advantage.
  • Complimentary Hot Breakfast: A consistently praised feature, the free hot breakfast offers a convenient and cost-effective way to start the day, providing a variety of options to fuel your Gatlinburg adventures.
  • Comfortable and Clean Rooms: Many guests, including one recent reviewer, find the "bed was comfortable and room was clean." The rooms are designed to provide essential comfort for a good night's rest after exploring the area.
  • Seasonal Outdoor Pool: The availability of an outdoor pool offers a refreshing amenity, particularly during the warmer Tennessee months, for guests looking to unwind.
  • Affordable Option: The hotel generally positions itself as an "affordable" choice, making it accessible to a broader range of travelers seeking a budget-conscious stay without sacrificing a central location.
  • On-Site Parking: While details on fees can vary, the provision of on-site parking is a valuable convenience in a bustling tourist town like Gatlinburg.
  • Proximity to Great Smoky Mountains National Park: For nature lovers, the hotel serves as an excellent base for accessing the national park, with the Sugarlands Visitor Center just a short drive away.
  • Choice Privileges Loyalty Program: As a Choice Hotels property, guests can earn and redeem points through the Choice Privileges program, offering rewards for frequent stays.

It is important for potential guests to also be aware of reported issues, such as "uncovered holes in the bathroom wall," "no powered bathroom vent," and a "shower curtain hung too high" from one review, which point to minor maintenance details. More significantly, a review detailed a serious "unacceptable experience" involving a perceived security breach ("someone came to our door and tried to open it") and an "unprofessional" front desk response. While these are critical points to consider, it's also worth noting that many properties receive varied feedback, and the hotel's highlights above represent frequently noted positive aspects of their standard offerings.

Promotions or Special Offers

As a part of the Choice Hotels family, the Clarion Pointe Downtown Gatlinburg frequently participates in various promotions through the Choice Privileges loyalty program. These offers can provide valuable savings and perks for guests. To find the most current and relevant promotions, it's always recommended to check the official Choice Hotels website directly or contact the hotel. However, here are some common types of offers you might find:

  • Choice Privileges Member Rates: Members of the Choice Privileges loyalty program typically receive exclusive discounts and can earn points on every qualifying stay, which can be redeemed for free nights, gift cards, and more. Membership is free and highly recommended.
  • Advance Purchase Discounts: Booking your stay well in advance and paying at the time of reservation can often unlock lower, non-refundable rates.
  • "Stay More, Get More" Promotions: These often involve earning bonus points or free nights after completing a certain number of qualifying stays within a promotional period. For example, a common offer is to earn enough points for a future free night after two qualifying stays.
  • Seasonal Sales: Choice Hotels frequently runs seasonal sales, such as spring, summer, or winter deals, offering percentage discounts on room rates for specific booking and travel periods.
  • AAA/AARP Member Discounts: Special rates are typically available for members of organizations like AAA or AARP.
  • Government/Military Rates: Discounted rates may also be offered for government employees and military personnel.
  • Senior Discounts: Guests aged 60 or over can often qualify for a discount on their room rate.

To take advantage of these offers, ensure you book through official Choice Hotels channels and carefully review the terms and conditions of each promotion, including any blackout dates or eligibility requirements. Being a Choice Privileges member is often key to accessing the best deals and earning rewards for your stays.

Contact Information

For reservations, inquiries about services, or to get more information about the Clarion Pointe Downtown Gatlinburg, you can reach them using the following contact details:

  • Address: 200 East Pkwy, Gatlinburg, TN 37738, USA
  • Phone: (865) 277-6179
  • Mobile Phone: +1 865-277-6179

Their team can assist you with your booking and any questions you may have.

Conclusion: Why this place is suitable for locals

For us, as Tennesseans, visiting Gatlinburg is often a cherished tradition, whether it’s for a family outing, a romantic escape, or just a quick trip to the mountains. The Clarion Pointe Downtown Gatlinburg, despite some recent critical feedback, still holds a place as a potentially suitable option for locals, especially when prioritizing location and value. Its absolute prime location directly on the Parkway is its strongest asset. This means you can park your car (which, depending on fees, can be a great convenience in Gatlinburg) and walk to almost everything – the Aquarium, countless shops, restaurants, and entertainment. For a local looking to fully immerse themselves in the downtown Gatlinburg experience without the constant hassle of driving and finding parking, this hotel’s accessibility is a significant advantage.

Furthermore, the complimentary hot breakfast is a valuable inclusion, saving you time and money on dining out, a detail appreciated by guests who said "the breakfast was great each morning." This is especially beneficial for families or those on a budget, allowing more resources to be allocated to enjoying Gatlinburg's attractions. While the recent review detailing a safety concern and unsatisfactory staff response is very serious and should definitely be a consideration for any potential guest, it is also important to consider that every hotel can have varied guest experiences. For a local seeking an affordable, no-frills base from which to explore the heart of Gatlinburg and the surrounding national park, with the added benefit of a free breakfast, the Clarion Pointe Downtown Gatlinburg can still serve its purpose. It's about weighing your priorities: if a central location and cost-effectiveness are paramount, and you're prepared to manage expectations regarding luxury and to confirm current safety protocols, it remains an option for our Tennessee community looking to enjoy the Smokies.

Clarion Pointe Downtown Gatlinburg Photos

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Clarion Pointe Downtown Gatlinburg Location & Map

200 East Pkwy, Gatlinburg, TN 37738, USA

Reviews

The bed was comfortable and room was clean. The air conditioner cooled well, but that room was very muggy. There were some uncovered holes in the bathroom wall And no powered bathroom vent. The shower curtain was hung too high and caused the water to splash out of the walk-in shower. Everything worked good, but just a few inconveniences. The service was good and the breakfast was great each morning. Overall, it was affordable (not luxury) and served as well.

Jun 16, 2025 · Nathan Janzen

Absolutely unacceptable experience. In the middle of the night, someone came to our door and tried to open it. Thankfully, we had the chain lock on, otherwise who knows what could’ve happened. This was extremely alarming and made us feel completely unsafe. Throughout the night, there was constant noise—clearly no enforcement of quiet hours or guest respect. The next morning, I reported the incident to the front desk and politely asked if they could check the ID badge history to see who attempted to access our room while we were sleeping. Instead of addressing my safety concern, the front desk staff member—who I believe was of Indian background—was dismissive, unprofessional, and even confrontational. Rather than trying to help, she responded with, “You can check out, and we’ll refund the night.” This is not the kind of response anyone should receive after a serious safety concern. I was shocked and disappointed by how lightly the situation was handled. It felt like my concerns were brushed off completely. I seriously considered taking legal action, but chose not to pursue it further. I will never stay at this hotel again, and I will actively warn others in my community not to either. Hospitality means safety and respect—not just a bed to sleep in. Sadly, this hotel failed on

Jun 07, 2025 · Lucas Okay

The location of this hotel is great. It's right off the main road of Gatlinburg near Ole Red, but the rooms were absolutely terrible. As active military, I never expect perfection. But this room was the worst. The floors were dirty like they didn't even attempt to vacuum. The sink was starting to lean down from the usage over the years. There was outlet face covers missing and trim pieces that were missing. The shower head was hanging out of the wall and their terrible maintenance guy just caulked the hole instead of installing it correctly. There was no door stop, so behind the bathroom door was a hole. Someone ripped out the towel rack and they didn't even attempt to replace it. There was also a old TV mount that was right next to the new TV mount. The price wasn't the cheapest nor the most expensive obviously, but I feel there was better options available, but I was tricked by the online photos. I was in room 316.so if anyone gets this room, I would request for another. It was all the way on the top floor in the back corner. I'm not sure if I was just unlucky or if the staff absolutely sucks at managing this location. I've been in older hotels that are cheaper and a lot nicer than this hotel.

May 05, 2025 · Cole Neeley

We loved staying here. Location is great. Close to everything but far enough away where this isn't a lot of traffic noise. It also isn't super expensive and you won't have to spend extra on parking downtown since you can walk to everything. Rooms are clean and spacious and we didn't encounter any issues during our stay.

May 12, 2025 · Katie Vaughan

I was hesitant to book this hotel due to the negative reviews! I chose to give them my own chance. The room was clean. The location was perfect. The hot breakfast was awesome. We had 0 issues with our stay. The lady who sits at the front desk was so polite, and the ladies who made breakfast were also super polite. They also made sure all the breakfast was replenished before it ran out. This is why I always say to give a place a chance before reading reviews and passing judgement! Thank you Clarion Pointe Staff for making our girls trip to celebrate my daughters High School Graduation exactly what we wanted!

May 27, 2025 · Charity Jackson

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