Crossroads Inn & Suites ico

Crossroads Inn & Suites

Hotels Near Of MeTennesseeSevier CountyGatlinburgParkway

440 Parkway, Gatlinburg, TN 37738, USA

3.0

We liked our stay! The check in was smooth, the room was nice and clean, water pressure was amazing, jetted bathtub was great, breakfast was good too, and location was great! Sure the rooms can use sone renovations but other than that it was very affordable for the price and worth coming back to! We'll definitely book again!

Judette Ramina
  • Overview
  • (865) 436-5661
  • crossroadsinnandsuites.com

Crossroads Inn & Suites Introduce

Nestled right on the bustling Parkway in the heart of Gatlinburg, Tennessee, Crossroads Inn & Suites offers a convenient and accessible base for your Smoky Mountain adventures. For our fellow Tennesseans looking to explore the vibrant attractions and stunning natural beauty of Gatlinburg, this hotel provides a practical and often budget-friendly option. While not a brand-new luxury resort, Crossroads Inn & Suites focuses on delivering essential comforts and an unbeatable location, making it a popular choice for many visitors.

Guests frequently commend Crossroads Inn & Suites for its prime location, which allows for easy walking access to many of Gatlinburg's most beloved attractions. The hotel strives to provide a comfortable stay, with many appreciating the "smooth check-in" process, "nice and clean" rooms, and especially the "amazing water pressure" in the showers. The inclusion of jetted bathtubs in some rooms is a highlight for those seeking extra relaxation after a day of exploring. While some guests have noted that the rooms "can use some renovations" and have shared mixed feedback on bed comfort or breakfast quality, the overall sentiment often points to a property that offers good value, particularly given its proximity to the Parkway. If you're prioritizing location and affordability for your Gatlinburg getaway, Crossroads Inn & Suites is worth considering.

Location and Accessibility

Crossroads Inn & Suites boasts an excellent and highly desirable address at 440 Parkway, Gatlinburg, TN 37738, USA. This places it directly on Gatlinburg's main thoroughfare, the Parkway, which is the heart of all the town's activity. The primary advantage of this location is its unparalleled accessibility to the vast majority of Gatlinburg's attractions, shops, and restaurants.

Guests can enjoy the convenience of being able to "park and walk wherever you need to go." Many popular destinations are just a short stroll away, including Ripley's Aquarium of the Smokies, Anakeesta, SkyPark, the Gatlinburg Space Needle, and the Gatlinburg Convention Center. This proximity is a significant benefit, as it saves guests from the hassle and cost of navigating traffic and finding parking in the busy downtown area. The Gatlinburg Trolley system, which offers convenient transportation throughout the town and into the National Park, also has stops easily accessible from the hotel, further enhancing mobility for guests.

While the location on the Parkway offers incredible access to attractions, it's worth noting that being in the heart of a bustling tourist area can sometimes mean more activity and noise. However, for those who want to be in the thick of things and minimize driving, this is an ideal spot. The hotel offers free self-parking on-site, a valuable amenity in Gatlinburg where parking can be scarce and expensive. However, some reviews mention that getting "in and out of the parking lot" can be "very difficult," suggesting guests should be prepared for potentially tight maneuvers or traffic on the Parkway. Despite this, the central location remains a dominant draw for visitors eager to experience all that downtown Gatlinburg has to offer right at their doorstep. The property also offers ADA accessible rooms, an elevator, and wheelchair-accessible paths, promoting broader accessibility for guests.

Services Offered

Crossroads Inn & Suites provides a range of services designed to make your stay in Gatlinburg comfortable and convenient, catering to the needs of travelers exploring the Smoky Mountains.

  • Complimentary Self-Serve Breakfast: Guests can start their day with a free daily continental breakfast, typically served from 7:00 AM to 10:00 AM. This often includes items like coffee, juice, fresh pastries, biscuits and gravy, waffles, sausage, bacon, scrambled eggs, and breakfast potatoes.
  • Seasonal Outdoor Pool and Children's Pool: The hotel features a seasonal outdoor swimming pool, usually open from April to September, along with a dedicated children's pool. This provides a refreshing option for relaxation and fun during warmer months.
  • 24-Hour Front Desk: The front desk is staffed 24 hours a day, providing assistance with check-in, check-out, local information, and addressing any guest needs or concerns throughout their stay.
  • Free Wi-Fi: Complimentary wireless internet access is available throughout the hotel and in all guest rooms, allowing guests to stay connected.
  • Free Self-Parking: The Inn offers free on-site self-parking, a significant advantage in downtown Gatlinburg where parking can be expensive and limited. (Note: Some guests have found parking lot access to be challenging).
  • Self-Serve Laundry Facilities: For added convenience, especially for longer stays, the hotel provides self-serve laundry facilities.
  • Microwave and Refrigerator in Rooms: Each guest room is equipped with a microwave and a mini-refrigerator, allowing guests to store and prepare snacks and beverages.
  • Coffee/Tea Maker in Rooms: Rooms also include coffee and tea making facilities, enabling guests to enjoy a hot beverage at their convenience.
  • Daily Housekeeping: Rooms receive daily housekeeping service, ensuring a clean and tidy environment throughout your stay. Guests may have the option to opt out of daily cleaning.
  • Lobby Fireplace: The hotel features a cozy lobby fireplace, providing a warm and inviting atmosphere, especially during cooler months.
  • Vending Machines: For quick snacks and drinks, vending machines are available on the property.

Features / Highlights

Crossroads Inn & Suites highlights several features that enhance its appeal to visitors looking for a convenient and value-focused stay in Gatlinburg.

  • Prime Parkway Location: Being situated directly on the Gatlinburg Parkway is a major draw. It offers unparalleled "location, location, location," placing guests within walking distance of numerous attractions, shops, and restaurants, saving on transportation and parking fees.
  • Jetted Bathtubs in Select Rooms: A significant highlight for many guests is the availability of "jetted bathtubs" in certain room types, providing a luxurious and relaxing amenity to unwind after a day of exploring the Smoky Mountains.
  • Amazing Water Pressure: Multiple reviews specifically praise the "amazing water pressure" in the showers, ensuring a refreshing and invigorating start or end to your day.
  • Affordable Pricing for Location: Guests often note that the Inn provides "very affordable for the price" accommodation, especially considering its desirable downtown location, offering good value.
  • Seasonal Outdoor Pool: The outdoor swimming pool, along with a children's pool, is a popular feature during the warmer months, offering a fun way to relax and cool off. The pool is open seasonally from April to September.
  • Complimentary Hot Breakfast: Starting your day with a free breakfast, including hot items, is a convenient and money-saving benefit for guests.
  • Spacious Rooms: Rooms are often described as a "good size" or "fairly large," providing ample space for guests and their belongings.
  • In-Room Conveniences: The presence of a microwave, mini-refrigerator, and coffee/tea maker in every room adds a layer of convenience, allowing for in-room snacking and beverage preparation.
  • Friendly and Accommodating Staff: Reviews consistently mention friendly and accommodating staff, contributing to a pleasant stay.
  • Accessible Features: The hotel offers ADA accessible rooms, an elevator, and wheelchair-accessible paths, ensuring comfort and convenience for guests with mobility needs.

Promotions or Special Offers

Crossroads Inn & Suites often provides various promotions and special offers to ensure guests receive great value for their stay in Gatlinburg. These can vary throughout the year, so it's always recommended to check their official channels for the most current deals.

  • Advance Booking Discounts: Similar to many hotels, booking your stay in advance can often lead to better rates. Keep an eye out for potential savings on early reservations.
  • Seasonal and Off-Peak Rates: Prices for hotels in Gatlinburg can fluctuate significantly with the seasons. You might find more attractive rates during the low season, typically February and April, or during weekdays compared to weekends. Planning your visit during these times could result in substantial savings.
  • Extended Stay Deals: For those planning a longer trip to the Smoky Mountains, Crossroads Inn & Suites may offer discounted rates for booking multiple nights. It's always worth inquiring about potential savings for stays of three nights or more.
  • Online Booking Specials: Sometimes, specific deals are exclusively available when booking directly through the hotel's website or via certain online travel agencies.

To discover the most up-to-date promotions and ensure you secure the best possible rate for your visit to Crossroads Inn & Suites, we highly recommend contacting them directly at (865) 436-5661. Their friendly staff can provide details on current offers and help you find the perfect room for your Gatlinburg adventure. You can also check various online travel platforms, but a direct call can sometimes unlock unadvertised specials.

Contact Information

For reservations, inquiries, or any assistance regarding your stay at Crossroads Inn & Suites, please use the following contact details:

Address: 440 Parkway, Gatlinburg, TN 37738, USA

Phone: (865) 436-5661

Mobile Phone: +1 865-436-5661

The hotel staff is available to help you plan your visit to Gatlinburg and ensure a comfortable and convenient stay.

Conclusion: Why this place is suitable for locals

For our fellow Tennesseans, Crossroads Inn & Suites offers a compelling proposition for a visit to Gatlinburg that perfectly aligns with what many locals seek: convenience, value, and access to fun. We know Gatlinburg is a gem, but navigating its popularity can be a challenge. This hotel addresses that head-on.

The most significant advantage for us locals is its location directly on the Parkway. Forget fighting for expensive parking spots or enduring long walks from the edges of town. At Crossroads Inn & Suites, you can literally "park and walk" to Ripley's Aquarium, Anakeesta, countless shops, and amazing restaurants. This saves not only money but also precious vacation time, letting you maximize your enjoyment of Gatlinburg’s vibrant atmosphere.

Beyond the prime spot, the hotel delivers on key comforts. The "amazing water pressure" in the showers is a small but mighty detail that can make a big difference, especially after a long day of exploring. And for those seeking a touch of relaxation, the "jetted bathtub" in select rooms offers a private spa-like experience right in your room. While the breakfast may receive mixed reviews, the fact that it's complimentary provides a convenient start to the day, helping you get out and about quickly.

For Tennesseans, a trip to Gatlinburg is often about making memories without breaking the bank. Crossroads Inn & Suites, with its "very affordable for the price" rooms and amenities like a seasonal outdoor pool, provides excellent value. It's a practical, comfortable, and centrally located option that allows you to fully immerse yourself in the Gatlinburg experience, proving that you don't need to spend a fortune to have a fantastic Smoky Mountain getaway. It's a reliable choice for your next local adventure.

Crossroads Inn & Suites Photos

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Crossroads Inn & Suites Location & Map

440 Parkway, Gatlinburg, TN 37738, USA

Reviews

We liked our stay! The check in was smooth, the room was nice and clean, water pressure was amazing, jetted bathtub was great, breakfast was good too, and location was great! Sure the rooms can use sone renovations but other than that it was very affordable for the price and worth coming back to! We'll definitely book again!

May 18, 2025 · Judette Ramina

Rooms looked ok, mostly clean, bed was horrible uncomfortable and loud. The air conditioner was horribly loud. Maid service was good. Complimentary breakfast was crap. Very difficult to get in and out of parking lot. Renovation going on next to us and workers just left their mess ( cigarette butter ect) laying all over. Room was good size and water pressure was amazing. Don't think it was worth the price of the room.

May 31, 2025 · Pam Franklin

Great price and greater location! Clean room that looked like the website photos and comfy beds. Walking distance to so many great places! Will definitely stay here again in the future.

Mar 18, 2025 · Amanda

I stayed at a twin bed room at the crossroads. I have to say I must have erred before booking with them at the front desk. I could easily have gotten a discount by booking with hotels.com. it would have cost $60 instead of $87, I paid at the front desk. This would have represented a 31 percent discount. It always seems better in hindsight, but lessons must be learned. Overall, I found the room to be spacious and pristine, and it felt like a home away from home. Did I also mention they offer free breakfast and wifi. A good deal considering the price point.

Feb 23, 2025 · johnson okeke

I had no complaints for cleanliness here. Accommodations were well taken care of in our room. However, if you actually want to sleep, or maybe you enjoy sleeping on what feels to be brick, bring your own bed. I travel a lot, and this bed in room 115 is by far the hardest thing I've ever encountered. Everyone in my party is complaining about their backs and their hips after sleeping on whatever they call these mattresses. We even tried to sleep in the chair but somehow that was also extremely firm. If it wouldn't have been 16 degrees last night, I would have had a better chance sleeping in the truck. I'm glad we only booked this for one night and our week reservation starts today elsewhere. It's irritating to get a bed this comfortable. What's the purpose of a hotel room? To have a place to.... sleep. So you would think that they could splurge a little on the mattress to get something softer than concrete block.

Dec 06, 2024 · Katie Waters

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