Comfort Inn

We were there to celebrate my sons 16th birthday so we wanted to choose something close to Foxwoods Resort as there where several activities we had reserved to do there to accommodate both kids and adults. When we arrived, we were a bit surprised as it looks a bit out dated but we said since we are there for 1 night lets just get in. From check in everything was good and stuff very friendly. We got our keys and all the instructions of the hotel. We got to the rooms and were a bit disappointed as they seemed a bit dark not enough light in the room but we sucked it up. 1st activity we said lets do the pool before we leave. OMG, this was just amazing. The pool is big enough to accommodate a lot of people. The water was heavenly, nice and warm. The hot tub was amazing. Better yet, they close at 12pm and open at 7am. We had a blast. Even yet we went back to the pool after spending hours at Foxwoods. Breakfast, although simple, the lady that was covering bfst was so on top of everything and was so pleasant. Definitely we are coming back. Yes, its a bit outdated but very homely. Worth multiple returns.

We thoroughly enjoyed our stay here. The rooms had a few small issues, like the door handle was a little wonky - but once we learned the trick, it was fine. The rooms aren't anything fancy, but they were clean enough and comfortable. The queen beds were very comfortable. The breakfast, we thought, was very good and was a nice option to have. The sausage was great! Eggs were fine - typical scrambled eggs, probably from powder, but not bad. Waffles were good. And of course there were bagels, muffins, danish, yogurt, and fruit with juice and coffee. The pool and the hot tub were really really nice!! The pool was warm and a good size and we loved relaxing in the hot tub after a long day of vacation-y things. They are open from 7a-12a and that was super convenient! It's always frustrating when they close earlier in the night. The staff was so super friendly and made us feel very welcomed. Debbie the manager was especially friendly and really went above and beyond. The vending machines have great snacks and drinks, of course were a little pricey though. We loved the water dispenser with lemon infused ice water. It was a great touch. The hotel was far from the places we spent most of our time, so the back and forth was kind of annoying. But that was our fault for booking somewhere farther away. Many of the more affordable hotels didn't have a hot tub, so that's a big reason why we chose this location, even though it was a little bit of a hike. We would definitely stay here again.

The hotel is very clean, everyone was very friendly, breakfast was delicious, the pool and hot tub was very clean. I would love to come again, the front desk staff is very helpful and kind especially the clerk Rich went above and beyond. Great place

I was a bit scared going in to our stay due to some of the reviews we saw. But we were pleasantly surprised at how not that bad it was. The breakfast was basic but good and there was always a lot. The room luckily was nice and clean. The pool area was very nice and large. But that was until we woke up one morning to frigid temperature water. Turned out the water heater for the entire hotel broke. We were without water for our final two days of our stay. When asked for a late check out so we can hopefully take a shower before we headed out for our final day of events, we were told we could stay until 12:30, 1 the latest just incase it would be fixed since the repairmen were scheduled to come in, “first thing in the morning”. But the hot water just never came back. The repair men still hadn’t returned when I asked in the morning. And the cherry on top. A knock on the door at 12:50. “We’re waiting on ya.” Basically being rushed out. What started out as a good stay really ended up as a complete let down. And to be rude on top of it right at the end, I’ll never visit this place again. I will add the majority of the staff was helpful, apologetic, and patient, however that last person really ruined it. I should’ve followed my gut, and the reviews, on this one and never bothered staying here.

I stay at this hotel every year on my birthday, because it’s middle of the winter and I just want to swim. And every year up until this one, I had a palatable stay. This year I was checked in and given a room that was gross. The bedding was wrinkled and had red/orange stains and the pillows were disheveled. Leading me to believe that the bedding was just remade with the last guests linens. There was hair is the shower and the shower drain. I immediately went back to the front desk and relayed my concerns & was told that the computer system showed that the room was in fact still listed as dirty. But they assured me they would send someone in to clean it immediately, I went back up to grab my wallet and keys from the room and was met with the cleaning lady who looked dumbfounded and kept saying ‘I cleaned the room this morning, what’s wrong with it’ …. Awkward. The hotel was booked full so naturally there were lots of people swimming. However there were kids with super soakers spraying EVERYTHING AND EVERYONE. The windows were dripping wet as well as my phone and towels. There is absolutely no regulation or anyone making sure the rules are being followed. The hallways smelled of cigarettes and the rooms/beds are falling apart. We ended up leaving and going back home at 9pm even though the room was non refundable. When I called the 800 number to file a complaint the gentleman couldn’t WAIT to inform me that no matter what happened, my room was non refundable. Choice Hotels is notorious for skimping their way through sub-par service. Don’t waste your money here.