Courtyard Hershey Chocolate Avenue

For individuals and families seeking "Hotels Near Of Me" in the iconic town of Hershey, Pennsylvania, the Courtyard Hershey Chocolate Avenue, located at 515 E Chocolate Ave, Hershey, PA 17033, USA, often comes into consideration. As part of the Marriott brand, it carries a certain expectation of quality and service. With direct contact available via phone at (717) 533-1750 or mobile at +1 717-533-1750, this hotel aims to provide a convenient base for exploring the area's numerous attractions. However, a detailed look, including recent guest feedback, offers a more nuanced understanding of what to expect from this property.

The environment of Courtyard Hershey Chocolate Avenue, by virtue of its address on East Chocolate Avenue, suggests a central and accessible location within Hershey. This positioning is generally advantageous for visitors looking to be close to Hershey's main attractions, such as Hersheypark, Hershey's Chocolate World, and various dining and entertainment options. Courtyard properties typically feature a modern lobby and common areas designed for both work and relaxation, often including a 'Bistro' for dining. However, recent guest reviews indicate that the physical environment of this particular property may show signs of wear and tear, with mentions of "bubbling peeling wallpaper," "stains," and "ripped carpet in the friggn elevator." This suggests that while the location remains strong, the upkeep of the physical plant might not align with the standard expected from a Marriott-branded hotel. The overall atmosphere, therefore, might be impacted by these maintenance issues, potentially detracting from a perception of a consistently clean and well-maintained property, which is crucial for those searching for a pleasant "Hotels Near Of Me" experience.

In terms of services, the Courtyard Hershey Chocolate Avenue offers standard hotel provisions, but the quality and consistency of these services, as reported by recent guests, appear to be variable. The initial check-in experience can be positive, with one guest noting a "pleasant and engaging" young gentleman at the front desk. However, subsequent interactions or service delivery can be less favorable. A significant point of contention raised by guests is the room cleaning service. It's reported that rooms are not automatically "turned over" daily unless specifically requested, which is a departure from common hotel practice and can lead to frustration, as one guest experienced when returning from work to an unserviced room. While a "housekeeper was very nice and happen to be by my room and gave me fresh towels and Tidied up quickly," this suggests that proactive service might be lacking. The absence of a manager on-site "during peak hours of having guests" is another concerning aspect of service, potentially hindering immediate resolution of guest issues. While front desk employees are noted to be "very nice and apologetic" and "far from her first time of dealing with this," this also implies a systemic issue that individual apologies cannot fully resolve. The hotel does offer a breakfast option in the lobby, but at a "top dollar" price without being included in the room rate.

The features of Courtyard Hershey Chocolate Avenue are designed to cater to various traveler needs, typical of the brand. These usually include guest rooms with comfortable beds, a desk area, and modern bathrooms. However, the customer reviews point to significant issues regarding the cleanliness and maintenance of these features. Guests have reported "cleanliness issues with the room," including "hairs in the tub not mine," which are fundamental aspects of hotel quality. The dated appearance ("dated decor") and physical defects like "bubbling peeling wallpaper" and "ripped carpet" suggest a lack of recent renovation or consistent upkeep. While the hotel offers a lobby area where guests can purchase food and drinks, the pricing of items like a "breakfast sandwich and a water" for "over 20$" has been highlighted as excessive, especially given the perceived state of the facilities. The presence of amenities such as a fitness center or an indoor pool, while common for Courtyard properties, are not specifically detailed in the provided reviews, but the general sentiment about maintenance suggests that any such facilities might also require attention. The hotel's location is a key feature, providing easy access to local attractions, which is a primary draw for those seeking "Hotels Near Of Me" in Hershey.

Regarding promotional information, the provided reviews do not directly mention specific ongoing promotions or packages offered by the Courtyard Hershey Chocolate Avenue. However, as a Marriott brand hotel, it would typically participate in the Marriott Bonvoy loyalty program, allowing members to earn and redeem points, and potentially receive benefits like upgrades, although one Bonvoy member expressed surprise at the hotel's condition given Marriott's standards. The pricing strategy of the hotel, as indicated by a guest's comment about "charging top dollar," suggests that the hotel may be "banking on the volume" of tourists visiting Hershey, rather than relying heavily on competitive pricing or extensive promotional deals to attract guests. This strategy, as noted by the guest, may not encourage "return guests." Potential visitors searching for "Hotels Near Of Me" are advised to directly check Marriott's official website or major booking platforms for any available discounts, packages, or Bonvoy member rates. It is crucial to review recent guest feedback on these platforms to set realistic expectations about the current state of the property, despite its brand affiliation and convenient location. While the location remains a strong selling point, the overall value proposition might be affected by the reported maintenance and service issues.