Courtyard Lincroft Red Bank

I have stayed here a number of times. Each time I am reminded it makes no sense why is there no pool or hot tub? Besides the lack of a pool or hot tub, the rooms are well taken care of and the beds are comfortable. Generally a quiet place, some hallway conversations do carry through the doors. There is a small bar area but it closes by 10 most nights. There is filtered water available in the lobby which is quite good.

Myself and a large number of work colleagues all stayed at this Courtyard hotel about 15 minutes drive from the office. The first thing that everyone will notice when checking in is how amazingly friendly everyone is. There is also ample free car parking available on site. The rooms are a little dated but are large and clean with everything that you could need. The reception area contains a cafe/coffee shop that sells some food items and becomes a bar later in the evening. The rooms all have large LG branded TVs with lots of good functionality although the colour definition and picture quality leave some room for improvement. Each room has a coffee maker sling with a number of coffee making bags. In summary, if you are staying in the area, and you are a Marriott Bonvoy points collector, then this is a no-brainier. Everyone else though should certainly leave this on the list of possibilities.

I’ve stayed at many Marriott properties as a frequent traveler and content creator, and I typically have great experiences—but unfortunately, this location was a major letdown. The hotel felt old and outdated, with minimal amenities in the room. Shockingly, there wasn’t even a trash can in the bathroom. To make matters worse, the air conditioning shut off in the middle of the night, leaving us uncomfortably hot and unable to sleep. The pillows were flat and offered little support, adding to the discomfort. This was by far my least favorable and most inadequate Marriott stay to date. I truly hope improvements are made soon, as this location does not reflect the quality and standards I’ve come to expect from the Marriott brand.

The Front Desk staff here are wonderful and highly professional. I had a voucher for a Complimentary night to use and they were kind enough to upgrade me to a better room type, upon my request. We enjoyed our stay overall. The only issue seemed to be a couple maintenance concerns that need improvement. We noticed upon arriving that the toilet in the room was not functioning properly, because the flapper inside the tank was old and needed to be replaced, so this caused the toilet to continue to run non-stop when flushed. We immediately called the Front Desk to report this issue and they said that they would send someone to fix it immediately. But after waiting around for almost an hour, the maintenance guy who finally showed up did not actually do anything to fix the problem or replace the flapper. All he did was flush the toilet a couple times and clean up the water that was leaking onto the floor from the toilet. The bathroom sink also did not drain properly, as water in the sink was very slow and took a long time to drain. I reported this to the Front Desk upon Check-Out. One thing I forgot to mention though was that the water pressure in the shower was lacking. I was expecting to have much better/stronger water pressure in the shower. Overall, I would stay at this hotel again, but these maintenance issues make me think that the maintenance staff are not taking care of the property as well as they could/should be. More effort needs to be made to actually fix the issues correctly. Guests should not be experiencing multiple maintenance concerns in their room.

A Rare Gem of Hospitality – Tara Sets the Gold Standard in Guest Service From the moment I arrived, it became unmistakably clear that Tara is not just an employee in the hospitality industry—she embodies its highest ideals. Rarely does one encounter someone whose blend of professionalism, warm charisma, and intuitive attentiveness transforms a standard hotel stay into a truly memorable and uplifting experience. Tara is that person. Let me be unambiguous: Tara doesn’t just meet expectations; she surpasses them with such effortless grace that one begins to wonder whether she’s part concierge, part empath, and part miracle worker. Her approach to guest care is the perfect balance of refined professionalism and genuine human kindness. In every interaction, she exudes a level of patience, poise, and perceptive intelligence that speaks volumes about her character and her deep commitment to excellence. From check-in to checkout, Tara maintained an exceptional standard of service, never once appearing rushed or mechanical, despite the busy pace of the front desk. She greeted each guest not merely with a smile, but with an attentiveness that made you feel seen and valued. I witnessed her seamlessly handling a range of guests—some cheerful, others less so—with a calm, gracious demeanor that never faltered. Her compassion doesn’t feel scripted or superficial; it’s sincere, almost pastoral in its gentleness, and always paired with unwavering professionalism. What particularly stood out was her proactive communication and problem-solving. When a minor issue arose with my room, Tara not only resolved it swiftly but followed up with an unexpected kindness—checking in later to ensure everything was satisfactory, and even recommending nearby dining options that matched my preferences. In those moments, I didn’t feel like just another customer—I felt like a welcome guest in someone’s carefully prepared home. The hospitality industry thrives—or falters—on the strength of its people, and Tara is, without exaggeration, the kind of professional who elevates an entire establishment. Her presence alone is a mark of excellence and a compelling reason to return. I can say with complete sincerity that she is one of the most extraordinary hospitality professionals I have ever had the pleasure of encountering. If the heart of a great hotel is found in its people, then Tara Cassidy is its pulse—steady, strong, and utterly indispensable.