When searching for "Hotels Near Of Me" in the Buford, Georgia area, travelers will discover that Crown Hotel Group LLC operates the Holiday Inn Express & Suites Buford NE - Lake Lanier Area. This hotel, located at 4951 Bristol Industrial Way, Buford, GA 30518, USA, aims to provide a comfortable and convenient stay for a diverse range of guests, including business travelers, leisure visitors, and those passing through. This detailed introduction will cover the hotel's environment, the services it offers, its key features, and any relevant promotional information, drawing upon publicly available data and insights from customer experiences.
From an environmental perspective, the Holiday Inn Express & Suites Buford NE - Lake Lanier Area is situated on Bristol Industrial Way. This location suggests a practical and accessible setting, often found near commercial hubs and major transportation arteries. While not a picturesque resort, its strategic placement offers easy access for guests arriving by car, with ample parking typically available. The hotel's proximity to Lake Lanier is a notable advantage for leisure travelers interested in water activities or scenic views, as it's specifically branded as "Lake Lanier Area." Furthermore, its location is convenient for business travelers, being close to major corporations like Kings Hawaiian Bakery, Makita, Wrigley's, and ZF Industries. For those interested in shopping and dining, the Southeast's largest mall, the Mall of Georgia, is also within easy reach. This balance of industrial convenience and leisure proximity makes its environment suitable for various travel purposes, emphasizing accessibility and practical connectivity within the Buford area.
Regarding services, the Holiday Inn Express & Suites Buford NE - Lake Lanier Area, as an IHG Hotel, adheres to the brand's established service standards. Guests can expect a range of essential amenities designed for comfort and efficiency. A key highlight is the complimentary "Express Start" breakfast, which is consistently appreciated by guests and noted as being better than what they have experienced at other hotels. This typically includes a variety of hot and cold items, providing a convenient and satisfying start to the day. The hotel offers 24-hour front desk service, ensuring assistance is available around the clock for check-ins, check-outs, and any guest inquiries. Daily housekeeping is provided to maintain clean and comfortable rooms. Complimentary high-speed Wi-Fi is available throughout the property, catering to both business and leisure guests who need to stay connected. For guests looking to maintain their fitness routine, the hotel features a well-equipped 24-hour fitness center with cardio equipment and cable television. A business center is also available, providing essential services such as computers, printing, and faxing. The hotel offers an inviting outdoor pool and deck area, perfect for relaxation during warmer months. Additionally, for convenience, laundry facilities are often available on-site, and guests can easily contact the hotel using the provided phone numbers: (678) 730-5050 and +1 678-730-5050.
The key features of the Holiday Inn Express & Suites Buford NE - Lake Lanier Area emphasize guest comfort and convenience. The rooms are designed to be stylish and comfortable, equipped with modern amenities such as microwaves, refrigerators, coffee makers, hair dryers, irons, and ironing boards. Flat-screen TVs with cable channels and blackout curtains contribute to a restful stay. For those needing to work, rooms typically include a desk and laptop workspace. The hotel offers a variety of room types, including king, queen, and double rooms, as well as suites that can accommodate between 2 to 7 people, providing flexibility for different group sizes. The property itself is a three-story hotel with approximately 60 sleeping rooms and 20 suites. It features interior hallways for all rooms, enhancing security and quietness. The hotel also boasts two meeting rooms, with total meeting space of 221 sq. feet, making it suitable for small business gatherings or events. As an IHG property, it likely participates in the IHG One Rewards loyalty program, offering benefits such as members-only rates, late checkout upon availability, and points earning for stays. The hotel also prioritizes accessibility, providing wheelchair-accessible parking, a front entrance ramp, and accessible facilities and rooms. Furthermore, aspects like a snack bar, luggage storage, and express check-in/check-out contribute to a seamless guest experience.
Regarding promotional information, guests staying at the Holiday Inn Express & Suites Buford NE - Lake Lanier Area can often benefit from promotions and loyalty programs associated with the IHG brand. IHG One Rewards members can earn points on their stays, which can be redeemed for free nights, merchandise, or transferred to airline partners. Various membership tiers (Club, Silver Elite, Gold Elite, Platinum Elite, Diamond Elite) offer escalating benefits, including bonus points on stays, early check-in, late check-out, and welcome amenities. IHG frequently runs global and regional promotions, such as discounted rates for loyalty members, seasonal sales, or packages that might include additional services like parking or dining credits. It is always recommended to check the official IHG website or app for the most current and specific promotional offers for this particular hotel. However, it is essential for prospective guests to note and understand the booking and billing processes. As highlighted in a customer review, issues can arise where reservations are reportedly cancelled due to credit card problems, and subsequent charges may differ from agreed-upon rates. While the hotel manager's response in that instance was perceived as unhelpful by the customer, it emphasizes the importance of verifying reservation details, credit card information, and retaining confirmation numbers (such as #82131735) and any communication with the hotel or IHG corporate (case number 10554627223) to ensure a smooth and accurately billed stay. Despite this isolated incident, the hotel aims to provide a pleasant experience, and direct communication can help resolve any discrepancies.
In conclusion, Crown Hotel Group LLC, operating the Holiday Inn Express & Suites Buford NE - Lake Lanier Area at 4951 Bristol Industrial Way, Buford, GA 30518, USA, is a prominent option in the "Hotels Near Of Me" category. It offers a practical and accessible environment suitable for both business and leisure travelers. The hotel provides a comprehensive array of services, including complimentary breakfast, high-speed Wi-Fi, and a fitness center, alongside comfortable and well-equipped rooms. Its affiliation with IHG allows guests to access the IHG One Rewards loyalty program and various brand-wide promotions. While customer experiences can vary, direct engagement with the hotel and careful review of booking details are always recommended for a seamless stay.
4951 Bristol Industrial Way, Buford, GA 30518, USA
Get directionsI booked a reservation through my IHG App for Friday (10/25/24), and Saturday (10/26/24) nights and received an email confirmation (#82131735) of the rate for the Holiday Inn Express in Buford, GA. When I checked in Friday night, the lady at the front desk said that my reservation had been cancelled due to an issue with my credit card. I checked with my credit card company and there was no issue; in fact, I used that credit card for other purchases that day. The lady at the front desk said that she could check us in as walk-ins at the same rate. A few days later, I received a charge on my credit card from the hotel that was more than the agreed to amount. I attempted to call the hotel but kept getting forwarded to voicemail. I then contacted corporate IHG and they opened a case number (10554627223). After multiple attempts, I finally spoke with Jason, the hotel manager, and explained the situation. He said that he would speak to the General Manager, but typically, the hotel does not provide refunds for these type situations. I have filed a claim with my credit card company disputing the charge. As an IHG rewards member and a share holder, I am astonished at the unacceptable level of customer service. This matter should have been made right quickly. I will continue to reach out through multiple avenues until this is resolved. Thank you.
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