Dollywood's HeartSong Lodge & Resort

For those of us in Tennessee looking for a truly special getaway that combines the beauty of the Great Smoky Mountains with world-class entertainment, Dollywood's HeartSong Lodge & Resort in Pigeon Forge is a destination that truly sings. This magnificent resort, Dolly Parton's newest addition to her collection of impeccable properties, is designed to bring the intangible feeling of the Smokies to life, creating a space where families and friends can gather, connect, and make unforgettable memories. From its soaring architecture that welcomes the outdoors in, to the thoughtful touches inspired by Dolly's own childhood and love for the mountains, HeartSong Lodge offers an experience that goes far beyond a typical hotel stay.

Opened with a vision to honor everything that makes the Smokies special, HeartSong Lodge & Resort embodies refined hospitality with a genuine, friendly spirit. Guests consistently rave about the gorgeous lodge and, more importantly, the extraordinary staff who go above and beyond to make every visitor feel like a cherished guest. This dedication to service, combined with beautifully landscaped grounds and an abundance of activities, ensures that your heart will indeed sing throughout your visit. Whether you're seeking thrills at Dollywood Theme Park, relaxation by the pool, or quiet moments soaking in the mountain views, HeartSong Lodge & Resort provides a perfect, harmonized retreat.

Dollywood's HeartSong Lodge & Resort boasts an enviable address at 1210 Dollywood Resorts Blvd, Pigeon Forge, TN 37863, USA. This prime location places it in a beautiful cove within the rolling foothills of the Great Smoky Mountains, offering stunning views and a sense of peaceful seclusion, yet with unparalleled access to the region's most popular attractions.

One of the most significant advantages for guests staying at HeartSong Lodge is its direct connection to the Dollywood Parks. The resort offers complimentary door-to-door transportation via exclusive resort trolleys, allowing you to easily travel to and from Dollywood Theme Park and Dollywood's Splash Country without the worry of parking or navigating traffic. This convenience alone makes the resort a top choice for families planning to spend their days enjoying the parks.

Beyond the Dollywood parks, the resort's location in Pigeon Forge provides easy access to a wealth of other entertainment, dining, and shopping options. Attractions such as Dolly Parton's Stampede, the Titanic Museum, and the numerous outlet malls are just a short drive away. While the lodge feels like a tranquil mountain retreat, its proximity to these major thoroughfares ensures that you're never far from the action. For those arriving by air, McGhee Tyson Airport (TYS) is approximately 36 miles away, making the resort relatively accessible for out-of-state visitors as well. The thoughtful planning of its location truly balances the desire for a serene mountain escape with the convenience of being at the heart of the Smoky Mountain experience.

Dollywood's HeartSong Lodge & Resort is designed to provide a comprehensive and luxurious experience, offering a wide array of services to cater to every guest's needs.

• 24-Hour Front Desk: Dedicated staff are available around the clock to assist with check-in, check-out, and any inquiries, ensuring a seamless stay.

• Valet Parking: Convenient valet parking is available for a nightly fee, offering in-and-out privileges and eliminating parking hassles.

• Complimentary Self-Parking: Free on-site self-parking is also available for guests.

• Complimentary Wireless Internet Access (Wi-Fi): High-speed Wi-Fi is accessible throughout the resort and in all guest rooms, keeping you connected.

• Concierge Services: The concierge team can assist with planning activities, making reservations, and providing local recommendations.

• Daily Housekeeping: Rooms receive daily cleanup, with staff often going above and beyond to ensure cleanliness and comfort, as noted by delighted guests.

• Dry Cleaning/Laundry Services: Available for guest convenience.

• Room Service/In-Room Dining: Enjoy delicious meals, snacks, and beverages delivered directly to your room or suite.

• Wedding Services and Event Planning: With extensive meeting and event spaces, the resort offers comprehensive services for special occasions and group gatherings.

• Bellhop/Porter Service: Assistance with luggage is readily available.

• Gift Shop/Mercantile: An on-site shop, Honeysuckle & Pine Storied Goods Mercantile, offers unique gifts, resort merchandise, and souvenirs.

• ATM/Banking Services: For convenient access to cash.

• Accessible Facilities: The resort is equipped with numerous accessibility features, including wheelchair-accessible paths, lifts, public bathrooms, and pool hoists.

Dollywood's HeartSong Lodge & Resort is packed with features and highlights designed to create an immersive and memorable Smoky Mountain experience.

• Stunning Architecture and Atrium Lobby: The lodge features a gorgeous four-story atrium lobby with high ceilings, exposed beams, a warm stone fireplace, and lantern-inspired windows, creating an inviting atmosphere that blends mountain lodge aesthetics with modern elegance.

• Indoor and Outdoor Pools: Guests can enjoy both a heated indoor pool for year-round swimming and a seasonal outdoor pool (The Cove Pool) with a zero-entry area, splash pad, and hot tub. Cabana rentals are available for enhanced poolside relaxation.

• Outdoor Cove with Fire Pit: A picturesque outdoor cove area offers family gathering spaces and a communal fire pit, perfect for enjoying the cool mountain evenings and making s'mores.

• Variety of Spacious Accommodations: The resort offers 302 spacious rooms and suites, including themed family suites and loft rooms tucked into dormers. Many rooms feature private balconies with mountain views, separate bedrooms, and comfortable bedding.

• Diverse Dining Options: Enjoy a range of culinary delights, including Ember & Elm (the signature full-service restaurant with locally sourced ingredients), High Note (a casual dining and drink venue), Cove Poolside Dining (seasonal), Songbird Market Grab & Go (for quick bites, including Dollywood's famous cinnamon bread), and Acoustic Lobby (a unique dining space with Dolly's personal treasures).

• Fitness Center: A well-equipped fitness center provides state-of-the-art equipment for maintaining your workout routine.

• Camp DW Children's Activities: The resort offers a variety of engaging activities specifically for younger guests through Camp DW, including story time around the fireplace (often featuring books from Dolly Parton's Imagination Library) and a nature playground with a fort-style structure and climbing wall.

• Exclusive Dollywood Resort Guest Privileges: This is a major highlight, offering unique benefits such as:

  • Complimentary TimeSaver Passes: Receive five expedited entries on participating Dollywood attractions and priority seating at shows (with valid park admission).
  • Priority Access: Utilize TimeSaver entrances for expedited access on eligible rides during the first hour of each operating day.
  • Complimentary Door-to-Door Transportation: Free trolley service to and from Dollywood parks.
  • Complimentary Package Delivery: Purchases of $25 or more from Dollywood shops can be delivered free to your room.
  • Daily Golden Hour Participation: Specific benefits that enhance your park experience.

• Meeting and Event Space: With 26,000 sq. ft. of flexible indoor and outdoor meeting space, including elegantly appointed ballrooms, the resort is ideal for weddings, conferences, and group gatherings.

Dollywood's HeartSong Lodge & Resort frequently offers various promotions and special packages designed to enhance your stay and provide excellent value. These offers can vary, so it's always best to check their official website or call directly for the most current information.

• Book Early and Save: Guests can often receive discounts (e.g., up to 15% off per night) by booking their Smoky Mountain getaway at least three weeks (21 days) in advance.

• Extended Stay Discounts: Special savings (e.g., up to 20% off per night) are frequently available for those who book three nights or more, encouraging longer, more relaxed vacations.

• Kids Receive Complimentary Dollywood Admission: A popular offer where staying at a Dollywood Resort can include two complimentary 1-day children's admission tickets with the purchase of two 1-day adult tickets to Dollywood Theme Park.

• Stay and Splash Offers: During Dollywood's Splash Country operating season, packages may include up to four admission tickets to the water park when you stay at the resort. Additional water park tickets can often be added at a reduced rate.

• Seasonal and Holiday Deals: Keep an eye out for special promotions tied to specific seasons, holidays, or events throughout the year, which can include discounted rates or added perks.

• Package Deals: The resort may offer bundles that combine accommodations with dining credits, spa services, or other on-site amenities.

To ensure you take advantage of the best available offers for your visit, it is highly recommended to explore the "Special Offers" section on the official Dollywood Parks & Resorts website or to call their reservations team directly. They can provide personalized assistance and confirm eligibility for any ongoing promotions.

To plan your memorable stay at Dollywood's HeartSong Lodge & Resort, here's how you can get in touch:

Address: 1210 Dollywood Resorts Blvd, Pigeon Forge, TN 37863, USA

Phone: (800) 365-5996

Mobile Phone: +1 800-365-5996

Website: www.dollywood.com/heartsong

Their friendly and knowledgeable staff are ready to assist you with reservations, answer any questions you may have, and help you create the perfect Smoky Mountain vacation experience.

For us Tennesseans, Dollywood's HeartSong Lodge & Resort is more than just a hotel; it's a profound extension of the Smoky Mountain experience right in our backyard. This resort is ideally suited for locals because it offers an elevated, yet deeply authentic, way to enjoy our state's most beloved attractions without the extensive travel planning often associated with a grand vacation.

The true allure for locals lies in the seamless integration with Dollywood Parks. The complimentary trolley service and exclusive resort perks like TimeSaver passes and priority access mean we can maximize our time enjoying the rides and shows, rather than worrying about parking or long lines. This convenience transforms a day at the park into a truly effortless and pampered experience. Furthermore, the option for in-park purchases to be delivered directly to your room is a small but significant luxury that makes a big difference after a fun-filled day.

Beyond the park benefits, the resort itself is a destination. The stunning architecture, inspired by the Smokies, creates an immediate sense of belonging and relaxation. The spacious rooms and suites, many with balconies, provide comfortable and beautiful spaces for families to unwind, while the indoor and outdoor pools, outdoor fire pit, and various dining options offer ample opportunities for relaxation and entertainment right on site. For parents, the Camp DW activities and story time provide engaging fun for the kids, allowing for moments of peace for the adults.

HeartSong Lodge & Resort offers a level of refined hospitality and dedicated service that is often found in more distant, exclusive destinations, yet it’s right here in Pigeon Forge. It allows us to truly embrace the spirit of the Smokies, whether it's through a thrilling day at the theme park, a relaxing evening by the fire, or simply enjoying the beautiful mountain views from our room. For Tennesseans, it's a perfect blend of convenience, luxury, and genuine Southern charm, making it an excellent choice for creating cherished family memories close to home.