Hotels Near Of MeKentuckyJefferson CountyLouisvilleDowntownSouth 2nd Street
401 S 2nd St, Louisville, KY 40202, USA
My experience with the Econo Lodge was the worst I've had with any accommodation. I booked a 4 night stay in March for a business conference. I'm a woman traveling solo. - I called to let the hotel staff know I would be arriving very late, around 2am, and they were pushy, asking if I could keep them updated because they may have to give my room away. - When I arrived, my room smelled strongly of cigarettes. There were holes in the wall near the outlets. The vanity light made a loud clicking noise every few seconds. The bed sheets had stains on them and small holes. -On the third day of my 4 night stay, I walked back to my room and a man, hiding in the dumpster enclosure near the liquor store, held his phone up and took pictures/video of me walking to my room and entering. I felt incredibly unsafe. There were plenty of intravenous needles in the parking lot, too. I ended up staying somewhere else the third and fourth nights. I called to report what I saw after the end of my stay and to request some kind of solution. The person I spoke to was rude, dismissive, talked over me, and even raised his voice. I simply stated that my room was unclean and I did not feel safe. The person I spoke to, Wally, told me that my safety on the property was not his concern. He told me to "grow up" and asked why I hadn't contacted him during my stay. I did call the morning after I moved to a different hotel, and he said I could speak to his manager at 11 or 330 that day, but I was at the conference. On the phone today, he claimed that he was the manager. I'm in shock with the lack of professionalism. I didn't have the highest expectations, but at almost $100/night, they didn't meet the bare minimum. Notice all the negative reviews and the response of the manager. They are not providing resolutions.
For those utilizing the "Hotels Near Of Me" platform with a primary focus on affordability and a central location in Louisville, Econo Lodge Downtown presents itself as a potential option. Situated at 401 S 2nd St, Louisville, KY 40202, USA, this hotel is readily accessible, and can be contacted via phone at (502) 583-2841 or mobile at +1 502-583-2841. As part of the Econo Lodge chain, it generally aims to provide basic, no-frills accommodations at a competitive price point.
The environment of Econo Lodge Downtown is typically straightforward and functional, consistent with its budget-friendly brand. The focus is on providing essential comforts rather than luxurious amenities or elaborate decor. The lobby and common areas are designed for practical use, with a generally simple aesthetic. Being an older property, some aspects of its design and facilities may reflect its age, despite reported renovations. The hotel features exterior corridors, which can influence the perceived atmosphere and security for some guests.
One of the most significant advantages of Econo Lodge Downtown is its highly convenient location. Situated in the heart of downtown Louisville, guests benefit from excellent walkability to a wide array of attractions and key destinations. It's within easy walking distance of major points of interest such as the Kentucky International Convention Center, Fourth Street Live! entertainment district, the Louisville Palace, and the KFC Yum! Center. Other prominent attractions like the Muhammad Ali Center, Louisville Slugger Museum & Factory, and Waterfront Park are also readily accessible. This central positioning makes it an attractive choice for business travelers attending conferences, tourists exploring the city's highlights, or those attending events. However, as with any downtown location, guests should anticipate a certain level of urban noise and activity, and awareness of the immediate surroundings, particularly at night, is advisable due to varied street activity.
In terms of services, Econo Lodge Downtown offers a selection of fundamental amenities aimed at providing value. A notable feature, and often a draw for guests, is the complimentary continental breakfast served daily, typically from 7:00 AM to 10:00 AM. This provides a convenient and cost-effective start to the day. The hotel also provides free Wi-Fi in all rooms and public areas, catering to the connectivity needs of modern travelers. A 24-hour front desk is available, ensuring that guests can check in or seek assistance at any time, though the quality of this service can vary as per customer feedback. Laundry facilities are provided, which can be particularly useful for longer stays. Guests can also expect daily housekeeping service, although the consistency and thoroughness of this service have been subjects of mixed reviews. Self-parking is available on-site, typically for a daily fee, and it's important to note that height restrictions may apply, and parking space is limited to one per unit. For added convenience, there are vending machines for snacks and drinks, and an ATM on-site.
The rooms at Econo Lodge Downtown are described as basic but generally equipped with essential features. Each room typically includes a microwave and a refrigerator, which are valuable amenities for storing food and beverages, especially for budget-conscious travelers or those on extended stays. A coffee/tea maker, iron and ironing board, and a desk are also standard provisions. For entertainment, rooms usually have LED TVs with premium cable channels. While the hotel aims for functionality, some customer feedback indicates that rooms may show signs of wear and tear, such as dated decor, holes in walls, or issues with fixtures like vanity lights. Soundproofing is mentioned as a feature, but some guests have reported noise disturbances, suggesting that the soundproofing might not be entirely effective. Room types generally include options with king or double beds, with some accessible rooms available.
Promotional information for Econo Lodge Downtown often emphasizes its competitive rates, free breakfast, and prime downtown location. As part of the Choice Hotels family, guests can also earn and redeem points through the Choice Privileges Rewards program, which can be a significant draw for loyal customers. The hotel likely participates in seasonal promotions or offers discounts for booking in advance, extended stays, or for specific groups like government or business travelers. They often highlight their proximity to major event venues and tourist attractions to appeal to a broad audience, positioning themselves as a convenient and economical base for exploring Louisville.
However, it is crucial to present an objective and balanced introduction, incorporating all available customer feedback. Critiques from real customers reveal significant concerns that potential guests should be aware of. Issues reported include strong cigarette odors in non-smoking rooms, visible damage such as holes in walls, stained and holed bed sheets, and general uncleanliness (e.g., debris in corners, gunk on toilet seats). Beyond the physical condition of the rooms, safety concerns have been raised, with mentions of intravenous needles in the parking lot and unsettling encounters with individuals on the property. Furthermore, interactions with staff, particularly a manager named Wally, have been described as rude, dismissive, and unprofessional, with a perceived lack of concern for guest safety or satisfaction, and an unwillingness to provide resolutions for reported issues. While some reviews praise the location and basic cleanliness, the recurring themes of dated rooms, poor maintenance, cleanliness inconsistencies, noise issues, and, most critically, safety concerns and inadequate customer service, indicate a highly variable guest experience that often falls short of basic expectations, especially considering the price point. A damage deposit is required upon arrival, collected in cash, and refundable upon inspection at check-out.
In conclusion, Econo Lodge Downtown offers a very convenient location for travelers seeking to explore Louisville's core attractions on a budget. It provides fundamental amenities such as free continental breakfast, Wi-Fi, and in-room microwaves and refrigerators, which can be appealing for value-minded guests. However, prospective visitors should be fully aware of the significant and concerning negative feedback regarding room conditions, cleanliness, noise, and particularly, the safety and customer service aspects. While some guests may find it satisfactory for a basic, short stay due to its location and price, others have reported experiences that fall well below acceptable hospitality standards. For those searching "Hotels Near Of Me" and prioritizing a central location at a low cost, it is essential to weigh these reported drawbacks carefully before making a booking decision.
401 S 2nd St, Louisville, KY 40202, USA
Get directionsMy experience with the Econo Lodge was the worst I've had with any accommodation. I booked a 4 night stay in March for a business conference. I'm a woman traveling solo. - I called to let the hotel staff know I would be arriving very late, around 2am, and they were pushy, asking if I could keep them updated because they may have to give my room away. - When I arrived, my room smelled strongly of cigarettes. There were holes in the wall near the outlets. The vanity light made a loud clicking noise every few seconds. The bed sheets had stains on them and small holes. -On the third day of my 4 night stay, I walked back to my room and a man, hiding in the dumpster enclosure near the liquor store, held his phone up and took pictures/video of me walking to my room and entering. I felt incredibly unsafe. There were plenty of intravenous needles in the parking lot, too. I ended up staying somewhere else the third and fourth nights. I called to report what I saw after the end of my stay and to request some kind of solution. The person I spoke to was rude, dismissive, talked over me, and even raised his voice. I simply stated that my room was unclean and I did not feel safe. The person I spoke to, Wally, told me that my safety on the property was not his concern. He told me to "grow up" and asked why I hadn't contacted him during my stay. I did call the morning after I moved to a different hotel, and he said I could speak to his manager at 11 or 330 that day, but I was at the conference. On the phone today, he claimed that he was the manager. I'm in shock with the lack of professionalism. I didn't have the highest expectations, but at almost $100/night, they didn't meet the bare minimum. Notice all the negative reviews and the response of the manager. They are not providing resolutions.
Mar 23, 2025 · Wylie Mia MerrittVery convenient location downtown. We walked everywhere. Rooms were basic but clean and had everything we needed. The soundproofing isn’t the best though. Reasonable rates and a basic breakfast.
May 11, 2025 · Four Streams InvestmentsHorrible experience here. Room reeks of cigarettes. Sticky floor. The real kicker was the non-working shower that wasn’t discovered until my early morning departure. (Which means it wasn’t cleaned properly either). No one could do anything before a manager arrived, which didn’t happen at 7 am as promised. Anna at the front desk was kind enough, but do not stay here. They refused to refund the charge even though it wasn’t a functioning room.
May 08, 2025 · Lori LynchThe only good thing to comment about here is the location, but there are much better hotels nearby. Hard to even say this should be called a hotel worth staying at. Welcomed with dirty gum in one room. Bedbugs in another room. Breakfast was insignificant, not worth the time, and can only be dined in the small room you checked it. The fitness center was basically a limited cable machine and two individual cardio machines, no free weights of any sort. Room service was hard to coordinate with and almost missed our rooms. The homeless in the area didn't help, and with the layout of the hotel, you can easily be kept up at night due to them. And you need to pay extra for parking! Pathetic place to stay at!
Mar 07, 2025 · Osvaldo CastroDO NOT COME HERE. I REPEAT. DO NOT STAY HERE. They STOLE my family’s $100 deposit and WE LEFT THE ROOM SPOTLESS. I EVEN EMPTIED THE TRASH AND SPOT CLEANED. We LOVED this hotel and only stayed there when we could. I will take this to the news if I do not get my deposit back. My name is Christina Sauer and we stayed there April 16, 2025. You can’t keep robbing people.
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