Extended Stay America - Phoenix - Biltmore ico

Extended Stay America - Phoenix - Biltmore

Hotels Near Of MeArizonaMaricopa CountyPhoenixCamelback East VillageNorth 16th Street

5235 N 16th St, Phoenix, AZ 85016, USA

3.0

DO NOT STAY here, Biltmore location. Hotel is clean and safe but the pool is broken and we booked and stayed here because of the pool. It’s summer in Phoenix and there is no public information on the broken pool, it’s filled and looks incredible and there is no one working on it. It’s incredibly dishonest not to post this on the website or Hotels.com. We would not have picked this location. One the positive: Staff are incredible! We love the staff and the hotel is clean and safe. Five stars but have to give it one for the lack of honesty from corporate regarding the pool. It’s 109 degrees here. Btw. DO NOT STAY at the midtown location, we had to move. Disgusting. THE POWER WAS OUT from 8pm to 6am and there was no notice, just papers taped to the doors. Completely unsafe and looks like a meth flop house. Terrible.

Linnea Brudenell
  • Overview
  • (602) 265-6800
  • www.extendedstayamerica.com

Extended Stay America - Phoenix - Biltmore Introduce

For us Arizonans, whether you’re facing a home renovation, a temporary work assignment, visiting family for an extended period, or simply seeking a more home-like experience than a traditional hotel can offer, an extended stay hotel can be the perfect solution. The Extended Stay America - Phoenix - Biltmore, located in the vibrant heart of Phoenix, is designed precisely for these needs. It offers a unique blend of hotel convenience and apartment-style living, making it a practical and comfortable choice for anyone needing accommodations for a week, a month, or even longer. This isn't just a place to sleep; it's a place where you can settle in, cook your own meals, and maintain a sense of routine, all while enjoying the benefits of a hotel. Let's delve into what makes this particular extended stay option a solid choice for locals looking for value and comfort in Phoenix.

The Extended Stay America - Phoenix - Biltmore aims to provide a "home away from home" experience, and it often succeeds with its core offerings and, most importantly, its dedicated team. Guests consistently highlight the "incredible" and "professional" staff who are praised for their welcoming demeanor and willingness to assist with whatever is needed, making visitors "feel home" from the minute they enter the lobby. This commitment to excellent customer service is a significant factor in positive guest experiences. The hotel emphasizes clean, safe, and newly renovated rooms, providing a comfortable and functional environment for longer visits. Each suite comes equipped with a fully furnished kitchen, a crucial amenity for extended stays that allows for cost-saving meal preparation and a greater sense of normalcy. While recent reviews indicate a disappointment regarding a broken pool, a significant factor for many travelers, especially in our hot Arizona summers, the hotel's foundational strengths lie in its well-maintained rooms and stellar staff. Its layout and amenities are geared towards those who need more than just an overnight stop, whether for a business trip or a family vacation, offering a practical and accommodating stay in a convenient Phoenix location.

Location and Accessibility

The Extended Stay America - Phoenix - Biltmore is conveniently located at 5235 N 16th St, Phoenix, AZ 85016, USA. This address places it squarely in the Camelback East area, a desirable and central part of Phoenix, making it highly accessible for locals from various parts of the Valley.

The hotel's location off N 16th Street provides easy access to major thoroughfares like Camelback Road and the AZ-51 Piestewa Freeway, facilitating quick commutes across Phoenix and into surrounding areas like Scottsdale and Tempe. For Arizonans, this means less time in traffic and more time enjoying their stay. The Biltmore area itself is known for its upscale offerings, and the hotel is within close proximity to Biltmore Fashion Park, an outdoor luxury shopping destination with high-end boutiques and acclaimed restaurants. Beyond the immediate Biltmore scene, guests are a short drive from numerous Phoenix attractions. These include the Heard Museum, the Phoenix Art Museum, and the vibrant arts and culture scene of downtown Phoenix. For outdoor enthusiasts, Piestewa Peak Park and Camelback Mountain, both popular hiking spots, are easily accessible for those looking to enjoy Arizona's natural beauty. Essential services like grocery stores and pharmacies are also conveniently located nearby, making daily errands simple for extended stay guests. The combination of central location, excellent accessibility to freeways, and proximity to shopping, dining, and cultural attractions makes this Extended Stay America a practical and well-situated choice for locals.

Services Offered

  • Fully Equipped Kitchens: Each room features a kitchen with a stovetop, microwave, full-size refrigerator, coffee maker, and cooking utensils, allowing guests to prepare their own meals.
  • Free Wi-Fi: Complimentary high-speed internet access is available in all rooms and common areas.
  • Complimentary Grab-and-Go Breakfast: A daily breakfast is provided, typically including breakfast bars, muffins, hot cereal, coffee, and tea.
  • On-Site Guest Laundry Facilities: 24/7 self-service laundry facilities are available for guest use.
  • Pet-Friendly Accommodation: The hotel welcomes pets (fees and restrictions may apply, please confirm directly with the hotel).
  • Housekeeping Services: Weekly housekeeping services are provided free of charge for stays of 8 nights or longer, including dusting, vacuuming, cleaning the bathroom and kitchen, and emptying trash. Daily housekeeping is available for an additional fee.
  • Towels and Linen Exchange: Fresh towels and linen can be exchanged at the front desk at any time.
  • Free On-Site Parking: Ample complimentary self-parking is available for guests.
  • 24-Hour Front Desk: Staff are available around the clock to assist guests.
  • Vending Machines: For quick snacks and beverages.
  • BBQ Grills: Picnic area with barbecue grills available for guest use.
  • Fitness Center: An on-site fitness center for guests to maintain their exercise routines.

Features / Highlights

  • Spacious, Home-Like Suites: The key highlight is the apartment-style living with fully equipped kitchens, providing the convenience and comfort of home for extended periods.
  • Exceptional Staff & Customer Service: Repeatedly praised by guests for being "incredible," "professional," and "welcoming," with a genuine care for clients that makes guests "feel home." This is a significant differentiator.
  • Newly Renovated Rooms: Recent renovations ensure clean, modern, and comfortable accommodations for guests.
  • Value for Extended Stays: Designed to be cost-effective for longer durations, allowing guests to save on dining out by utilizing in-room kitchens.
  • Pet-Friendly Environment: Welcoming to furry family members, a crucial feature for many Arizonans traveling with pets.
  • Convenient Location: Situated in the desirable Biltmore area of Phoenix, providing easy access to shopping, dining, business districts, and major roadways.
  • On-Site Laundry: The 24/7 guest laundry facilities are a practical and highly valued amenity for those on longer trips.

Promotions or Special Offers

Extended Stay America, including the Phoenix - Biltmore location, frequently offers various promotions designed to provide value, especially for longer stays. As a brand focused on extended lodging, their offers often center around discounted rates for multi-night bookings. While specific promotions can vary, here are common types of deals you might find:

  • "Stay Longer, Save More" Discounts: This is a cornerstone of Extended Stay America's offerings. You'll typically find significant percentage discounts on rates when you book for 7 nights or more, and even deeper discounts for monthly stays. These are often automatically applied when booking online.
  • Advance Purchase Rates: Booking your stay well in advance can sometimes unlock lower, non-refundable rates.
  • Seasonal Sales: Look for promotions tied to specific seasons or holidays, which may offer general percentage discounts off their best available rates.
  • "Extended Perks" Member Rates: Joining their free rewards program (Extended Perks) can grant access to exclusive member-only rates and other benefits.
  • AARP/AAA Member Discounts: Members of AARP or AAA often qualify for special reduced rates.
  • Military & Government Rates: Special rates are usually available for eligible military personnel and government employees.

To ensure you get the most up-to-date information on current promotions and to secure the best rate for your extended stay, it is highly recommended to visit the official Extended Stay America website directly for the Phoenix - Biltmore location or call them at (602) 265-6800. Their team can provide details on current offers and help you apply any eligible discounts to your reservation.

Contact Information

Address: 5235 N 16th St, Phoenix, AZ 85016, USA

Phone: (602) 265-6800

Mobile Phone: +1 602-265-6800

Conclusion: Why This Place is Suitable for Locals

For us Arizonans, the Extended Stay America - Phoenix - Biltmore offers a remarkably practical and comfortable solution for a variety of temporary living situations, making it highly suitable for local residents. Its primary strength lies in its core concept: providing a home-like environment with the convenience of hotel services. The fully equipped kitchens in every suite are a game-changer, allowing locals to maintain their routines, cook familiar meals, and significantly reduce expenses on dining out, which is invaluable for extended periods away from home, whether due to a home renovation, a temporary job relocation, or hosting family.

The central Phoenix Biltmore location is another major advantage. It offers easy access to major freeways, connecting you seamlessly to all parts of the Valley, from Scottsdale to downtown Phoenix. The proximity to upscale shopping, diverse dining, and cultural attractions means you're never far from entertainment or daily necessities. Furthermore, the hotel's commitment to clean, newly renovated rooms and, most notably, its "incredible" and "professional" staff, creates a welcoming and supportive environment that makes a temporary stay feel genuinely comfortable and stress-free. While the current pool situation is a notable concern, especially during our hot Arizona summers, the fundamental benefits of spacious suites, in-room kitchens, on-site laundry, and a pet-friendly policy, combined with a highly praised staff, make this Extended Stay America a very compelling and cost-effective choice for any Arizonan seeking a reliable, comfortable, and extended accommodation solution right here in Phoenix.

Extended Stay America - Phoenix - Biltmore Photos

Extended Stay America - Phoenix - Biltmore 5
Extended Stay America - Phoenix - Biltmore 5
Extended Stay America - Phoenix - Biltmore 5
Extended Stay America - Phoenix - Biltmore 5
Extended Stay America - Phoenix - Biltmore 5
Extended Stay America - Phoenix - Biltmore 5
Extended Stay America - Phoenix - Biltmore 5
Extended Stay America - Phoenix - Biltmore 5
Extended Stay America - Phoenix - Biltmore 5
Extended Stay America - Phoenix - Biltmore 5

Extended Stay America - Phoenix - Biltmore Location & Map

5235 N 16th St, Phoenix, AZ 85016, USA

Reviews

DO NOT STAY here, Biltmore location. Hotel is clean and safe but the pool is broken and we booked and stayed here because of the pool. It’s summer in Phoenix and there is no public information on the broken pool, it’s filled and looks incredible and there is no one working on it. It’s incredibly dishonest not to post this on the website or Hotels.com. We would not have picked this location. One the positive: Staff are incredible! We love the staff and the hotel is clean and safe. Five stars but have to give it one for the lack of honesty from corporate regarding the pool. It’s 109 degrees here. Btw. DO NOT STAY at the midtown location, we had to move. Disgusting. THE POWER WAS OUT from 8pm to 6am and there was no notice, just papers taped to the doors. Completely unsafe and looks like a meth flop house. Terrible.

Jun 12, 2025 · Linnea Brudenell

Very good service from all the team members all professional and welcoming. I appreciate the stay here with you guys very clean rooms and newly renovated. Keep the good work guys! Will definitely come back. Loved my stay here

May 31, 2025 · Luz Torres

Ive stayed here more then once. Matter a fact this is one of the only places i will get a room. Also i drive a Jaguar and im not stressing about some one breaking in or stealing my vehicle. I highly recommend to stay here. You will not be disappointed.

May 30, 2025 · Bite Me

I would give this a 0 if it were an option. I checked out after the first night of my 3-night booking because I actually felt unsafe. The service was abysmal- never got the hairdryer I asked for, which I had to go to the desk to request since the phones didn’t work. - hole in the bathroom door that had clearly been punched - stains on the couch, bed, and walls - no amenities whatsoever- one bar of soap, one tiny thing of shampoo. No conditioner or lotion and none available. No coffee in the room or hair dryer. - “breakfast” was a spread of Nutrigrain bars - whole place reeked of weed - people barefoot in the elevators 🤢 - mildewed are conditioning unit spewing spores into the room This is not a hotel, it is a halfway house/hostel. If you are traveling for work, this is not an option!! Also they refused to refund the last two nights of my stay even though they would have if I had just cancelled instead of checked in. Got a different answer on the phone than from the unpleasant and rude people at the front desk.

May 20, 2025 · Cecilia M. Diem

Got a great deal on a room due to there 30th anniversary. Other then that not impressed with this place at all. Had no hot water for bathing. The room was dirty when I arrived. Finger prints all over the TV, trash and lots of dust on the floor were dirty. The bedding had cigarette burn holes in several places. The hallway stinks due to trash cans being lined up across from the elevators. Walls are thin I hear my neighbor up talking ask night and has a fair amount of traffic coming and going. Not a place that I will stay at again.

Jan 10, 2025 · Katie

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