Extended Stay America - Phoenix - Chandler ico

Extended Stay America - Phoenix - Chandler

Hotels Near Of MeArizonaMaricopa CountyPhoenixAhwatukee Foothills VillageSouth 50th Street

14245 S 50th St, Phoenix, AZ 85044, USA

3.0

I really wish I could leave a better review but I’ll start with the positives. The rooms were cleaned to the best of their ability. Rooms do have a full kitchen. Sheets and towels were clean. That’s the only positives I had to say. We stayed for two nights. Our first night on the 3rd floor guests were smoking heavily even though it’s a non smoking hotel. It was disgusting. People staying here look to be experiencing the worst parts of their lives and drug usage in the area is apparent. The tv also had no signal. There’s hardly ever anyone at the front desk because the place is being ran by one person seems like. I was able to talk with Tim and he was the only person keeping this place together. Tim is a good man there and he made sure that we got a new room and he caught the person smoking. I would never stay here again. It wasn’t worth the money and was the absolute worst hospital stay I ever had. Tim good luck in the future. You’re a hero there.

Kristin higginbotham
  • Overview
  • (480) 785-0464
  • www.extendedstayamerica.com

Extended Stay America - Phoenix - Chandler Introduce

Hello, Arizona locals! Are you in a situation where you need a comfortable, budget-friendly place to stay for more than just a night or two? Perhaps you're relocating to a new part of the Valley, managing a home renovation, on a long-term work assignment, or even just planning an extended visit from out of town. The Extended Stay America - Phoenix - Chandler is designed specifically for these situations, offering a practical and equipped space that aims to serve as your home away from home.

Extended Stay America is a brand built on the premise of providing simple, functional, and affordable accommodations for guests needing longer stays. Their core offering revolves around suites equipped with full kitchens, allowing guests the flexibility to cook their own meals and manage their budget. They focus on delivering essential amenities that cater to the needs of guests settling in for a week, a month, or even longer, recognizing that traditional hotels often fall short in these areas.

The Extended Stay America - Phoenix - Chandler strives to meet these expectations, providing the fundamental elements for a comfortable extended stay. While, like any property, it has its strengths and areas for improvement, its commitment to providing kitchenettes and a more independent living experience is a cornerstone of its appeal. For Arizonans seeking a practical and functional base in the Phoenix/Chandler area, understanding what this extended stay hotel offers is key.


Location and Accessibility

The Extended Stay America - Phoenix - Chandler is conveniently situated at 14245 S 50th St, Phoenix, AZ 85044, USA. This location places it within the broader Phoenix metropolitan area, specifically in the southern part of Phoenix, close to the border of Chandler. Its strategic positioning offers various degrees of accessibility to key areas and attractions.

The hotel is conveniently located off I-10 (Interstate 10), a major highway that runs through the Phoenix metropolitan area. This provides relatively easy access for those traveling by car to different parts of Phoenix and its surrounding cities.

While some reviews suggest it's a "car dependent neighborhood," meaning direct walkable access to a wide array of amenities is limited, the hotel's proximity to major roadways facilitates travel to essential destinations:

  • Food and Shopping: As noted by a customer, the property is "close to food and shopping." Nearby options include:
    • Arizona Mills Mall: A large outlet and entertainment complex, approximately 5.1 miles away, offering a wide range of retail stores, dining options, and entertainment venues like LEGOLAND Discovery Center and SEA LIFE Arizona Aquarium.
    • Chandler Fashion Center: While a bit further, it's also accessible by a relatively short drive (approximately 5.9 miles), providing more upscale shopping and dining experiences.
    • Local Restaurants and Convenience Stores: There are likely various chain and local restaurants within a short driving distance, catering to diverse culinary preferences.
  • Local Attractions: For leisure and exploration, the hotel offers decent access to several notable Arizona attractions, including:
    • South Mountain Park and Preserve: Offering extensive hiking, biking, and scenic drives with panoramic views of the city.
    • Phoenix Zoo and Desert Botanical Garden: Both are popular attractions for families and nature enthusiasts, providing opportunities to explore Arizona's unique flora and fauna.
    • Lone Butte Casino: For entertainment, this casino is approximately 4 miles away.
  • Airports: For those flying in or out, the hotel is approximately 9.1 miles from Phoenix Sky Harbor International Airport (PHX). This makes for a manageable commute for business travelers or those relocating.

The hotel offers free self-parking on-site, which is a significant advantage for guests who have their own vehicles, eliminating additional parking fees that can add up during extended stays.

In summary, while you'll likely need a car to fully explore the surrounding area, the Extended Stay America - Phoenix - Chandler's location provides practical access to major highways, shopping, dining, and local attractions, making it a functional base for various extended-stay needs for Arizona locals.


Services Offered

The Extended Stay America - Phoenix - Chandler focuses on providing essential services that make extended stays more comfortable and self-sufficient.

  • Fully Equipped Kitchens: Every suite comes with a full kitchen, including a full-sized refrigerator, stovetop, microwave, and ample counter space, along with cookware, dishes, and utensils. This allows guests to prepare their own meals, which is a major convenience for longer stays.
  • Free Grab-and-Go Breakfast: The hotel offers a complimentary grab-and-go breakfast daily, typically consisting of items like breakfast bars, muffins, hot cereal, coffee, and tea. This provides a quick and easy start to the day.
  • Free Wi-Fi: Complimentary wireless internet access is available throughout the property and in all suites, allowing guests to stay connected for work or leisure.
  • On-Site Guest Laundry: Self-service laundry facilities are available on-site, a critical amenity for extended stays, allowing guests to do their own laundry conveniently.
  • Pet-Friendly Rooms: The hotel welcomes pets (dogs and cats) in designated rooms, though charges may apply. This is a great feature for those traveling with their furry companions.
  • Housekeeping Services: For stays of one to seven nights, fresh towels and linens are available at the front desk as often as needed. For stays of eight or more nights, one full-service housekeeping is provided each week. Additional full-service or refresh services can be purchased for a fee.
  • 24-Hour Front Desk: A front desk is staffed around the clock to assist guests with check-in, check-out, and any inquiries or needs during their stay.
  • Flat-Screen TVs with Premium Channels: Each room is equipped with a flat-screen TV offering cable programming and premium channels, providing entertainment options.
  • On-Site Fitness Center: The hotel includes a fitness center for guests who wish to maintain their exercise routines during their stay.
  • Vending Machines: For quick access to snacks and drinks.

Features / Highlights

The Extended Stay America - Phoenix - Chandler distinguishes itself with several key features and highlights that are particularly appealing to guests seeking longer-term accommodations.

  • Full Kitchens in Every Suite: This is the cornerstone of the Extended Stay America experience. Having a full-sized refrigerator, stovetop, microwave, and all necessary kitchenware allows guests to prepare their own meals, significantly reducing food expenses and offering the comfort of home-cooked meals during extended trips.
  • Spacious Studio Suites: The hotel offers studio-style suites that provide more living space than typical hotel rooms, making them comfortable for longer durations. They often include a designated work area, which is beneficial for business travelers.
  • Complimentary Grab-and-Go Breakfast: While basic, the free breakfast option provides a convenient and cost-effective way to start the day, saving guests time and money.
  • On-Site Guest Laundry: The availability of self-service laundry facilities is a major highlight for extended stays, allowing guests to pack lighter and maintain fresh clothes without leaving the property.
  • Pet-Friendly Policy: For many, traveling with pets is essential. The hotel's willingness to accommodate furry friends (with an applicable fee) is a significant advantage.
  • Free Wi-Fi and Premium TV Channels: Staying connected and entertained is crucial for any stay. The complimentary Wi-Fi and access to premium cable channels are practical amenities.
  • Focus on Cleanliness: One positive review specifically mentioned that "The rooms were cleaned to the best of their ability. Rooms do have a full kitchen. Sheets and towels were clean." This highlights a commitment to basic hygiene, which is fundamental for any guest.

However, it's equally important to address concerns raised by some reviewers, as these are critical factors for potential guests:

  • Noise and Smoking Issues: Reports of heavy smoking in non-smoking areas are a serious concern, affecting the comfort and health of other guests.
  • Perception of Neighborhood/Guests: One review noted that "People staying here look to be experiencing the worst parts of their lives and drug usage in the area is apparent," which can contribute to an uncomfortable atmosphere.
  • Front Desk Staffing and Professionalism: Concerns were raised about a lack of consistent front desk presence, extended wait times for assistance, and unprofessional demeanor (e.g., gossiping, sleeping, rudeness) from staff members, with one staff member named "Tim" being an exception praised for his efforts.
  • TV/Internet Connectivity Issues: A recurring problem cited was non-functional TVs with no signal, suggesting potential issues with the hotel's entertainment and internet infrastructure.

These negative points indicate that while the core features of an extended-stay hotel are present, the overall guest experience can be significantly impacted by operational and environmental factors.


Promotions or Special Offers

Extended Stay America frequently offers various promotions and special deals to attract guests, particularly for longer stays. Given their business model, their best rates are often found when booking for extended periods. While specific offers can vary, here are common types of promotions you might find when considering Extended Stay America - Phoenix - Chandler:

  • "STAY Longer. Save More.®" Rates: This is a cornerstone of Extended Stay America's pricing. You can typically find automatic savings when you book 7+ nights, with deeper discounts often available for stays of 14, 30, or more nights. These rates are designed to be competitive for long-term accommodation.
  • Seasonal Sales: Keep an eye out for seasonal promotions, such as "Summer Sale" or "Winter Sale," which can offer significant percentage-based discounts (e.g., "Up to 58% off stays at participating hotels" as seen in recent data). These sales often have specific booking and stay windows.
  • "Extended Perks" Member Rates: Joining their free loyalty program, "Extended Perks," provides access to exclusive member rates and additional benefits. This is a simple way to unlock better pricing.
  • Advance Purchase Discounts: Booking your stay well in advance can often secure lower, non-refundable rates.
  • "Kids Stay Free": Children under 17 often stay free when accompanied by a parent or guardian, making it a more budget-friendly option for families.
  • Military and Government Rates: Special discounted rates are typically available for active and retired military personnel, veterans, and government employees.
  • Senior Rates: Guests aged 55 and older can often qualify for a special discounted rate.
  • AAA/Auto Club Rates: Members of AAA or other auto clubs may receive discounts off nightly rates.

To find the most current and best-suited promotions for your needs, it is highly recommended to visit the official Extended Stay America website and specifically look for the Phoenix - Chandler location. You can also call the hotel directly at (480) 785-0464 to inquire about current offers and discuss your specific long-term accommodation requirements. Always confirm all terms, conditions, and any potential additional fees before finalizing your booking.


Contact Information

For reservations, inquiries, or any assistance regarding your stay at the Extended Stay America - Phoenix - Chandler, please use the following contact details:

Address: 14245 S 50th St, Phoenix, AZ 85044, USA

Phone: (480) 785-0464

Mobile Phone: +1 480-785-0464


Conclusion: Why Extended Stay America - Phoenix - Chandler is Suitable for Locals

For Arizona residents, the Extended Stay America - Phoenix - Chandler can be a viable option when specific, practical needs for an extended stay arise. While recent customer reviews highlight significant concerns that potential guests must seriously consider, the fundamental value proposition of an Extended Stay America property still caters to a particular niche in the local market.

The primary reason this hotel could be suitable for locals is its core offering: suites with full kitchens. If you're undertaking a major home renovation and need a temporary living space, hosting out-of-state family for a prolonged visit, or even if you're a local professional on a temporary work assignment in the area, the ability to cook your own meals, store groceries, and have a dedicated living space far outweighs the limitations of a standard hotel room. This feature alone can lead to significant cost savings on food and provide a greater sense of normalcy during a transitional period. The on-site guest laundry facilities further enhance this self-sufficient living experience, which is crucial for longer stays.

The hotel's location, with easy access to I-10 and proximity to major shopping centers like Arizona Mills and Chandler Fashion Center, means that while you'll likely need a car, essential amenities and entertainment are within a reasonable driving distance. The free on-site parking is also a practical benefit for locals who will have their vehicles with them.

However, it is absolutely critical for any local considering this Extended Stay America to carefully weigh the recent negative customer feedback. Reports of pervasive smoking despite non-smoking policies, concerns about the immediate surrounding environment, issues with non-functional TVs, and particularly concerning descriptions of front desk staffing and professionalism (with the exception of one staff member, Tim) point to potential challenges in the guest experience. It is highly advisable to call the hotel directly, inquire about current conditions, and possibly even visit the property beforehand if possible, to assess the situation for yourself, especially if a long-term stay is planned.

In conclusion, if your primary need is an affordable extended stay with a full kitchen in the Phoenix/Chandler area, and you are prepared to manage potential operational inconsistencies, the Extended Stay America - Phoenix - Chandler could fulfill that basic requirement. Its suitability for locals hinges on prioritizing the self-catering aspect and being proactive in addressing any potential concerns directly with the property.

Extended Stay America - Phoenix - Chandler Photos

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Extended Stay America - Phoenix - Chandler Location & Map

14245 S 50th St, Phoenix, AZ 85044, USA

Reviews

I really wish I could leave a better review but I’ll start with the positives. The rooms were cleaned to the best of their ability. Rooms do have a full kitchen. Sheets and towels were clean. That’s the only positives I had to say. We stayed for two nights. Our first night on the 3rd floor guests were smoking heavily even though it’s a non smoking hotel. It was disgusting. People staying here look to be experiencing the worst parts of their lives and drug usage in the area is apparent. The tv also had no signal. There’s hardly ever anyone at the front desk because the place is being ran by one person seems like. I was able to talk with Tim and he was the only person keeping this place together. Tim is a good man there and he made sure that we got a new room and he caught the person smoking. I would never stay here again. It wasn’t worth the money and was the absolute worst hospital stay I ever had. Tim good luck in the future. You’re a hero there.

Jun 17, 2025 · Kristin higginbotham

I’ll start with the positive comments. The rooms were clean and good sized. The property itself was overall good and it is close to food and shopping. The positives, however do not outweigh the negatives. When I was checking in the entire time I was waiting the front desk staff were very short and almost rude to guests, as if we were the problem because we were interrupting their gossip session. They were gossiping amongst each other and with other guests about other staff members and guests. The manager was screaming on his phone the entire time which made it hard to hear anything while checking in. Then later that night I went to the front because my key wasn’t working and it took him (I believe his name was Tim) over 10 minutes to come out from the dark back room and treated me like I was in the wrong for disturbing his nap. The entire time I could tell he was struggling to stay awake. His appearance and demeanor was completely unprofessional. If the front desk staff had the slightest bit of customer service skills it would be a 5 star but they are what holds this place back.

May 30, 2025 · Emily

We stayed here several times in winter 2025. Room was always clean and quiet. There was a full kitchen. Great location. When the manager found out we were there because a family member was in hospice, he gave us the lowest price he could. We so appreciate that! When it looked like a reservation was lost -- could be because I reserved at the wrong hotel -- it was easily fixed for us. We'd stay here again in a heartbeat.

Apr 14, 2025 · Jamie Anderson

I had a great experience at Extended Stay America. Check-in was smooth and fast, and my room was clean and comfortable. The only issue I encountered was that the toilet water was running and the bathtub faucet couldn’t be shut off. Just a simple maintenance problem—but what truly impressed me was how it was handled. I spoke to Tim at the front desk, and he went above and beyond to help. Unbeknownst to me, nearly every hotel in town was fully booked due to NASCAR, auto auctions, and other events. Even with the hotel at full capacity, Tim somehow managed to find another room for me. Instead of just handing me the key, he personally went to check the room to make sure everything was in order and clean before I went up. That level of care and professionalism is rare. Tim was incredibly friendly and helpful throughout the whole process. We need more people like him working the front desks of hotels. He made a stressful situation much easier, and I truly appreciate it.

Mar 24, 2025 · Jim Staricha

The manager and front desk lady waited for me to leave and went through my room! I forgot my phone in my room and caught them running out of my room in to a cleaning or supply room. this all happened Thursday jun 12 around 11:00 am if footage needs to be reviewed they come out and get me a new and they were going all through my bags and all through the drawers. Long story short there ,was a pouch of some sort was opened on my bed with drug paraphernalia in it, a 1000 dollars came up miss out of one of my suitcases, I was treated with the police and was made to check out 3 weeks earlier with no refund and my stay cost almost 1900. I did make a police report after I vacated the property.

Jun 13, 2025 · Breanna Averette

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