Fern Valley Hotel & Conference Center ico

Fern Valley Hotel & Conference Center

Hotels Near Of MeKentuckyJefferson CountyLouisvilleEdgewoodFern Valley Road

2715 Fern Valley Rd, Louisville, KY 40213, USA

2.0

First let's start with the POSITIVES. The room was very clean & the shower had great water pressure. We also loved the "modern" decorations (fun oranges & browns). Now let's cover all the negatives. We came to check in at 3:35 (35 minutes after check-in should be available) and there are no clean rooms. While I'm standing at the front desk the phone rang off the hook and the only front desk person was helping me; so she had to stop & answer the phone at least 6 times before telling me that there is no room for me. There were four other sets of people waiting for rooms as well in the waiting area. One of the phone calls she received was someone that checked into a room that was never cleaned yet! So 20 minutes into waiting to find out if we can go to a room; they don't have ANY rooms like we booked. We wanted a king jacuzzi smoking. They didn't have any of these rooms available. I understand some people have stay overs; but that was upsetting. So the front desk gal had to call her manager to figure out what to do; 20 more minutes later we end up with a king non-smoking jacuzzi. that's fine; but no one ever said they were sorry or tried to give us any discount for the wait or getting the wrong room. She was friendly; but not very trained for her job. Nice black young gal. The whole check-in process was a joke. Later I need change for the vending machine; the front desk gal was a total snot (a little chubby white girl) and said "we don't make change." In the morning I needed two extra towels and they couldn't bring us any we had to go to the front desk. I get down there; and they have one towel. "that's all you can have". OK!? Just a very odd stay. Thank goodness we only spent $130 for the room!

Heather Cruse (dirtyhippiegirl)
  • Overview
  • (502) 964-3311
  • fernvalleyhotel.com

Fern Valley Hotel & Conference Center Introduce

For individuals and groups searching for "Hotels Near Of Me" in Louisville, especially those with an interest in proximity to the airport or major event venues, the Fern Valley Hotel & Conference Center presents itself as a noteworthy option. Situated at 2715 Fern Valley Rd, Louisville, KY 40213, USA, and reachable via phone at (502) 964-3311 or +1 502-964-3311, this establishment functions as both a hotel and a significant conference facility.

The Fern Valley Hotel & Conference Center caters to a wide range of travelers, from those attending events at the Kentucky Exposition Center to business groups needing extensive meeting spaces, and leisure travelers seeking an affordable base for exploring Louisville.

Environment and Location

The hotel boasts a strategic location approximately 1.7 miles from the Louisville International Airport (SDF) and just a few miles from the Kentucky Exposition Center (KY Expo Center). This proximity makes it highly convenient for air travelers and attendees of conventions, trade shows, and other events held at the Expo Center. Other popular Louisville attractions are also easily accessible by car, including Churchill Downs (the home of the Kentucky Derby), Kentucky Kingdom amusement park, and the Louisville Zoo, all generally within a 10-15 minute drive. Downtown Louisville, with its vibrant entertainment and dining scene, is also a manageable drive away, typically around 15-20 minutes depending on traffic conditions.

Being on Fern Valley Road, the immediate vicinity of the hotel is more commercial and geared towards airport and exhibition traffic rather than a bustling urban neighborhood. While this provides practical advantages in terms of accessibility and less city congestion, guests should be aware that extensive walkable amenities like diverse restaurants or shops might not be directly at their doorstep. Reviews regarding the general appearance of hallways and carpet cleanliness have been mixed, suggesting that while the interior of the rooms may be well-maintained, some common areas could vary in upkeep. The hotel offers various room types across its property, which includes multiple floors.

Services and Amenities

The Fern Valley Hotel & Conference Center provides a comprehensive array of services and amenities, reflecting its dual role as a hotel and a conference venue. These facilities are designed to cater to both individual travelers and large groups.

Key services and amenities typically include:

  • Conference and Meeting Facilities: A significant feature, the hotel boasts 22,000 square feet (2,044 square meters) of space dedicated to a conference center and various meeting rooms, making it a robust choice for hosting events, banquets, and business gatherings.
  • Complimentary Airport Shuttle: A free roundtrip airport shuttle service is available on request, adding significant convenience for guests flying into or out of Louisville.
  • Free Parking: Ample self-parking is provided without charge, a valuable amenity for those traveling by car.
  • Indoor Pool and Spa Tub: The hotel features an indoor swimming pool and a spa tub, offering recreational opportunities for relaxation and leisure. Guests should confirm availability as some reviews have indicated that amenities like the pool or gym might occasionally be closed for maintenance or renovations.
  • Fitness Center: A well-equipped fitness center allows guests to maintain their exercise routines during their stay.
  • On-site Dining: The hotel typically has a restaurant, such as the Atrium Café, which may offer a daily dinner menu. There is also usually a bar/lounge where guests can enjoy drinks. Room service may be available during limited hours.
  • Complimentary Wi-Fi: Free high-speed wireless internet access is generally available in guestrooms and public areas.
  • 24-Hour Front Desk: A 24-hour reception desk is available to assist guests with check-in, check-out, and other inquiries.
  • Room Amenities: Guestrooms are air-conditioned and commonly feature coffee/tea makers, irons/ironing boards, flat-screen TVs with cable channels, and private bathrooms with complimentary toiletries and hair dryers. Some rooms may include a safe-deposit box.
  • Business Center: A well-equipped business center with computer access is provided for guests needing to work or print documents.
  • Laundry Facilities: On-site laundry facilities are available, offering convenience for longer stays.
  • Pet-Friendly: The hotel generally allows pets, though specific policies, including any fees, should be confirmed directly with the hotel.

Despite the array of amenities, some past guest reviews have highlighted challenges, particularly concerning check-in processes. Instances of rooms not being ready past the designated check-in time, or initial room assignments being incorrect (e.g., booked smoking room not available), have been reported. While staff are often described as friendly, some feedback suggests varying levels of training or responsiveness, such as difficulty obtaining change for vending machines or additional towels. Cleanliness issues in hallways or a "musty" or "smoky" smell have also been mentioned by some guests, contrasting with other positive remarks about clean rooms and good water pressure in showers. One particularly concerning review mentioned an unidentifiable individual attempting to enter their room, leading to a cancellation. These points suggest that while the hotel aims to provide a full range of services, consistency in execution can be an area of improvement.

Features and Unique Selling Points

The standout feature of the Fern Valley Hotel & Conference Center is its substantial conference and meeting facilities. This makes it a prime choice for organizations, businesses, and individuals planning events in Louisville, providing a convenient all-in-one location for accommodation and event hosting. The "modern" decorations with "fun oranges & browns" in some rooms suggest an psychological effort to create a contemporary and appealing aesthetic, a positive point noted by some guests.

Its strategic location near the airport and Kentucky Exposition Center is another significant advantage, minimizing travel time for guests attending events or with early flights. The free airport shuttle and free parking further enhance this convenience. The indoor pool and fitness center add value for leisure and wellness-focused travelers.

The hotel's ability to offer different room types, including those with jacuzzi tubs (though availability can be an issue as per reviews), caters to varied guest preferences. The 24-hour front desk and on-site dining options provide essential conveniences for travelers.

Promotional Information and Value

The Fern Valley Hotel & Conference Center typically positions itself as a practical and reasonably priced option, especially considering its conference capabilities and amenities. While specific promotional offers would need to be checked directly with the hotel or through booking platforms, the general price point, as noted in one review, can be around $130, which for a property with these features, suggests a focus on value.

The value proposition lies in the combination of convenient location, a broad range of amenities (especially the conference facilities, pool, and fitness center), and inclusions like free Wi-Fi, free parking, and an airport shuttle. For business travelers organizing events, the comprehensive meeting spaces are a major draw. For leisure travelers, the proximity to attractions and the recreational amenities add to the perceived value.

However, potential guests should manage their expectations regarding consistency in service delivery and overall property upkeep in common areas, as highlighted by some mixed reviews. It is advisable to confirm specific room preferences and amenity availability directly with the hotel, particularly if certain features like a jacuzzi tub or specific room types are crucial for the stay. Despite some reported inconsistencies, the hotel strives to provide a functional and convenient lodging option for visitors to Louisville.

Fern Valley Hotel & Conference Center Photos

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Fern Valley Hotel & Conference Center 5
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Fern Valley Hotel & Conference Center 5
Fern Valley Hotel & Conference Center 5
Fern Valley Hotel & Conference Center 5
Fern Valley Hotel & Conference Center 5
Fern Valley Hotel & Conference Center 5
Fern Valley Hotel & Conference Center 5

Fern Valley Hotel & Conference Center Location

Fern Valley Hotel & Conference Center

2715 Fern Valley Rd, Louisville, KY 40213, USA

Get directions

Reviews

First let's start with the POSITIVES. The room was very clean & the shower had great water pressure. We also loved the "modern" decorations (fun oranges & browns). Now let's cover all the negatives. We came to check in at 3:35 (35 minutes after check-in should be available) and there are no clean rooms. While I'm standing at the front desk the phone rang off the hook and the only front desk person was helping me; so she had to stop & answer the phone at least 6 times before telling me that there is no room for me. There were four other sets of people waiting for rooms as well in the waiting area. One of the phone calls she received was someone that checked into a room that was never cleaned yet! So 20 minutes into waiting to find out if we can go to a room; they don't have ANY rooms like we booked. We wanted a king jacuzzi smoking. They didn't have any of these rooms available. I understand some people have stay overs; but that was upsetting. So the front desk gal had to call her manager to figure out what to do; 20 more minutes later we end up with a king non-smoking jacuzzi. that's fine; but no one ever said they were sorry or tried to give us any discount for the wait or getting the wrong room. She was friendly; but not very trained for her job. Nice black young gal. The whole check-in process was a joke. Later I need change for the vending machine; the front desk gal was a total snot (a little chubby white girl) and said "we don't make change." In the morning I needed two extra towels and they couldn't bring us any we had to go to the front desk. I get down there; and they have one towel. "that's all you can have". OK!? Just a very odd stay. Thank goodness we only spent $130 for the room!

Mar 14, 2011 · Heather Cruse (dirtyhippiegirl)

I arrived and was told my room was ready. After checking in, I noticed the hallways on the way to my room were not clean and extremely hot. All the carpet was dated and worn. After arriving at my room, I noticed the carpets were not cleaned and there was food on the floor. While sitting in the room trying to decide what to do, my door opened and a man tried to walk in my room. Had no idea who he was as he was not wearing hotel staff uniform. I immediately went to the front desk and canceled my reservation. Only stay here if you are looking for the cheapest possible room you can find. Otherwise, I assure you you will be disappointed.

Nov 01, 2014 · Dee “ALTIORA Beach House” Doerflein

We booked this hotel for our family reunion July 31 thru 08/02/2015. We notified our family the hotel was having trouble and did not have the amenities we sent them in the hotel brochure. Some booked elsewhere, some changed rooms and some checked out & booked elsewhere. Overall the hotel management and staff were more than helpful and accommodating. They fixed the hall bathroom immediately after someone stopped it up. The air condition in the lobby and rooms we booked was great. The two suites opened into the hospitality room allowing us to come together and celebrate family. The management was great and most helpful. This hotel is presently a place to sleep, eat a continental breakfast and set out for local activities. If you are willing to pay more, or want to vacation in a hotel, Louisville has many hotels to accommodate your wallet.

Aug 19, 2015 · Beverly Adams

The room was filthy (including the sheets). The beds were of horrible quality (mattresses were essentially falling apart). The elevator didn't really seem safe. The "breakfast " was really sad consisting of some cereal on a table in the middle of a room in which they were renovating. To top it off housekeeping barged in our room early in the morning without announcing themselves or warning. Overall I was very disappointed and ended up leaving even though the reservation was prepaid and finding another hotel to stay at. Warning: DO NOT STAY HERE!

Dec 03, 2015 · Robin Shannon

Our experience was awful we booked the hotel online and what they have online compared to what it is like in person is a total joke! We got to the hotel and by the looks of the outside it looked pitiful. We got checked in and had to pull around to a vacant lot on the other side of the hotel. We then went into the side door. As soon as we walked into the hallway there was bugs and cobwebs all on the side of the walls and ceiling. My fiance, his family and I immediately smelt a foul odor of mold. My fiance and I both proceeded to have breathing problems due to our severe asthma. We walked through the next door and the odor got stronger and it was dark that you couldn't see that well. We turned around to leave and I immediately had to get my inhaler because I had an asthma attack. We packed up and checked out within 5 minutes I definitely do not recommend this hotel for anyone or anything ESPECIALLY if you have ASTHMA or any other breathing problems. Worst hotel on earth!!!!!!!!

Jul 26, 2014 · Carolyn Webb

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