Hotels Near Of MeKentuckyJefferson CountyLouisvilleEdgewoodPreston Highway
4704 Preston Hwy, Louisville, KY 40213, USA
Traveling through Louisville, we booked two rooms online, for two nights. Upon checking in, I confirmed the booking for both rooms for two nights. The hotel is passable for a budget hotel. There is a Waffle House basically in the front parking lot, it’s a little run down and dirty, but not awful for the price. After our first night we head out around lunch for the day, not planning to return until later in the evening. When we do, we discover that our room keys don’t work on either room. So we go down to the office to clear it up. When we get to the office, I’m relieved to see it’s the same gentleman who checked us in and figure, no problem, probably just a simple mistake. Not so fast. He proceeds to tell us that a room key was left in one of the rooms and that means, in the hotel’s eyes, that we mean to check out. We point out that we paid for two rooms for two nights. He says they called me several times but couldn’t reach me. Again, I argue, it doesn’t matter, we reserved and paid for the rooms for two nights. He tells us they’ve cleaned up and rented out the room where a key was left, but as a courtesy, reserved our other room for us. After some arguing he gives us a working key to at least get the stuff we’d left behind in the room which, as a courtesy, they didn’t rent out from under us. Only problem is, our stuff is gone. More arguing. In the end, our stuff was stolen, they rented one of our rooms out, tried to blame us, and we left. We are waiting on a refund now. Moral of the story: Avoid at all costs.
Situated at 4704 Preston Hwy, Louisville, KY 40213, USA, the Red Roof Inn Louisville Expo Airport positions itself as a practical option for travelers seeking affordable accommodation within the "Hotels Near Of Me" category. This hotel aims to provide essential services and a convenient location for guests visiting Louisville, particularly those attending events at the nearby Kentucky Exposition Center or flying into Louisville International Airport (SDF).
The Red Roof Inn Louisville Expo Airport is a 2-star property that offers a no-frills, low-key environment typical of a budget hotel. It is described as an unassuming building, built in 1985, and located conveniently off Poplar Level, a major thoroughfare. The hotel is situated in the Edgewood neighborhood of Louisville, near the airport and theme parks. While the location offers convenience to several key attractions, some guest reviews indicate that the immediate vicinity might appear a "little run down," and some guests have expressed concerns about the safety of the surrounding area, particularly during the evening. The hotel itself is generally recognized as being clean, especially the sheets, though some older reviews mention issues with general room cleanliness and odors. The property is smoke-free in its main areas, though some past reviews from budget hotels sometimes mention lingering smoke smells, it is worth noting that this specific Red Roof Inn property is advertised as 100% smoke-free.
Directly in the front parking lot, guests will find a Waffle House, providing an immediate and convenient dining option. The hotel’s proximity to major roads and the airport makes it easily accessible for those traveling by car. Parking is generally not an issue, with free self-parking available on-site, including options for wheelchair-accessible parking and limited bus/truck parking.
Red Roof Inn Louisville Expo Airport provides a range of fundamental services and amenities designed to cater to budget-conscious travelers. The hotel has 109 rooms, all of which are air-conditioned and feature flat-screen televisions with complimentary expanded cable programming, including HBO. Each room also includes a laptop-compatible safe, a desk, a laptop workspace, and phones with free local calls. Bathrooms are equipped with shower/tub combinations and complimentary toiletries. Some rooms may also offer a microwave and refrigerator, which can be requested upon booking or check-in, though their availability is not guaranteed in all standard rooms.
For connectivity, complimentary wireless internet access (Verified Wi-Fi™) is available in all rooms and public areas, ensuring guests can stay connected during their stay. The hotel offers a 24-hour front desk service, with multilingual staff, to assist guests with inquiries or issues at any time. Other conveniences include an elevator, a front-desk safe for secure storage, coffee/tea in the lobby, and vending machines. Laundry facilities are also available for guest use.
A notable feature of Red Roof Inn is its pet-friendly policy. The hotel welcomes dogs and cats, with a limit of two pets per room, up to 80 lbs per pet, for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay). Service animals are exempt from fees. Pets cannot be left unattended in rooms, and certain restrictions may apply, so it is advisable to contact the property for detailed information.
For families, children up to the age of 17 can stay for free when using existing beds in a parent or guardian's room, and free cribs are available upon request. The hotel also offers limited housekeeping services for stayover guests, with specific details to be confirmed at the front desk upon arrival. Guests can opt-out of daily cleaning service if preferred.
Accessibility is addressed with features such as braille/raised signage, wheelchair-accessible paths of travel, parking, and van parking. Some accessible rooms are equipped with shower grab bars, toilet grab bars, and accessible bathtubs or roll-in showers.
The Red Roof Inn Louisville Expo Airport’s primary features revolve around its value proposition and strategic location:
Red Roof Inn as a brand, and individual properties like the Louisville Expo Airport location, often participate in various promotional offers aimed at providing value to guests:
It's important for potential guests to check the official Red Roof Inn website (redroof.com) or contact the hotel directly at (502) 968-0151 for the most current and specific promotional offers, as these can vary seasonally and by property.
Customer reviews for Red Roof Inn Louisville Expo Airport present a mixed but often critical picture. While some guests found the hotel "passable for a budget hotel" and appreciated its proximity to attractions like the Kentucky Exposition Center and Louisville International Airport, common themes in negative feedback revolve around cleanliness, room condition, and staff service.
Several guests have reported issues such as unclean rooms, unpleasant smells, sticky residues on bedspreads, and even encounters with pests. The functionality of in-room amenities like air conditioning and TV remotes has also been questioned. There are significant concerns raised about customer service, with reports of rude and unhelpful front desk staff, difficulty in obtaining essentials like towels and toilet paper, and in some severe cases, issues with reservations and lost belongings, leading to disputes over refunds. Some reviews highlight feeling unsafe in the area, particularly for solo female travelers, and witnessing questionable activities on the premises. While some individual staff members, particularly in housekeeping, have been noted for trying to be helpful, the overall perception of staff responsiveness and problem-solving appears to be a consistent challenge for some guests. Conversely, some guests have found rooms clean and staff friendly, suggesting an inconsistent experience. Positive mentions typically highlight the value for money for a short stay and the convenience of the location, especially the adjacent Waffle House.
Given the feedback, prospective guests considering Red Roof Inn Louisville Expo Airport should manage their expectations for a budget hotel and be prepared for potential inconsistencies in room quality and service. It is advisable to inspect the room upon arrival and address any concerns promptly with the front desk, although past experiences indicate this might be a challenging process for some.
4704 Preston Hwy, Louisville, KY 40213, USA
Get directionsTraveling through Louisville, we booked two rooms online, for two nights. Upon checking in, I confirmed the booking for both rooms for two nights. The hotel is passable for a budget hotel. There is a Waffle House basically in the front parking lot, it’s a little run down and dirty, but not awful for the price. After our first night we head out around lunch for the day, not planning to return until later in the evening. When we do, we discover that our room keys don’t work on either room. So we go down to the office to clear it up. When we get to the office, I’m relieved to see it’s the same gentleman who checked us in and figure, no problem, probably just a simple mistake. Not so fast. He proceeds to tell us that a room key was left in one of the rooms and that means, in the hotel’s eyes, that we mean to check out. We point out that we paid for two rooms for two nights. He says they called me several times but couldn’t reach me. Again, I argue, it doesn’t matter, we reserved and paid for the rooms for two nights. He tells us they’ve cleaned up and rented out the room where a key was left, but as a courtesy, reserved our other room for us. After some arguing he gives us a working key to at least get the stuff we’d left behind in the room which, as a courtesy, they didn’t rent out from under us. Only problem is, our stuff is gone. More arguing. In the end, our stuff was stolen, they rented one of our rooms out, tried to blame us, and we left. We are waiting on a refund now. Moral of the story: Avoid at all costs.
May 10, 2025 · James CWe had a very unsatisfactory stay at this hotel. If we had been able to get out of package deal with Priceline we would have gone elsewhere! Room was unclean and lacked toilet paper and towels. When we asked for towels we were ignored and then denied. We were told they didn't have enough towels to go around. The guy at the front desk was rude and unhelpful. We saw drug deals happening all the time. The bedspreads had some sort of sticky oily residue on them. The sheets were clean though. The room smelled bad, the AC barley functioned and the TV remote was useless. As three women traveling alone in another country we were not comfortable and did not feel safe bringing our concerns to the front desk male staff. We only talked to the maid service and they did try to help us but seemed to be unable to. We will be pursuing a refund through priceline!
Apr 10, 2025 · Ghost Hunt AlbertaWhen I made the booking for this red roof I did so by accident, I meant to make it for the one a little ways down the road as I had a pleasant previous experience. I don't like leaving bad reviews but this place had me absolutely floored. The room we were staying in had a foul oder that left me nauseated to the point of me power washing the space with my boyfriends cologne. It had clearly not been cleaned properly as there was unidentifiable crap all over the sink area, a drink container under the bed, stains on the sheets, what looked like spots of dried blood on the bathroom door, and a burn hole in their decorative blanket at the foot of the bed. During the stay I saw a few blatant drug deals as well as a man trying to break into several cars before eventually going through the contents of someones truck bed which was truly alarming. I also discovered this place has a massive roach problem as I left some food unattended for maybe 5 minutes only to find that a cluster of roaches made themselves at home. I get sometimes bugs find their way into rooms but that was inexcusable. Food incident aside I saw roaches occasionally crawling on the walls through the entire stay. The ONLY somewhat pleasing thing about this place was the man who checked me in. He was sort of welcoming and did let us switch rooms the first night after I discovered the TV didn't work. To make a long review short.. if you're going to stay at a red roof in this area make SURE you double check the address because this hotel is beyond awful. It's disgusting and unsafe. I stayed in the same type of room, same price, in the exact same spot as I had at the other location and the differences were alarming. They should be ashamed of themselves. AVOID AT ALL COSTS!!
Jan 30, 2025 · Elaine CourseyI had a time of my life every time I go good movies nice weather in room & good clean sheets no dirt. No bed bugs , roaches or dust mites. Excellent phone service and rewards give discounts!
Mar 29, 2025 · Ra’Nique JonesShouldn't even get 1 star. We stayed here just overnight on our travels. It's Jan 21 and it was freezing of course. They have heaters that don't work. Or at least in the two rooms we seen and one we was in. Go up to the front desk the lady said it takes awhile to kick in. So we waited for about an hour and still the room did not get warm. They have central heat and a window unit for ac. Kinda odd and the first I have ever seen.! So when we go back up there to see if we can change rooms there was a guy there and he told us to stop going in and out of the room and the room would warm up. Ridiculous SMH 😒 came back about 30 mins later to complain again and he tells us about the room next door. He turns the heater on that doesn't work and tell us when it gets to the temp we like it we can move to that room. We waited for an hour and yet the new room was not warm.! 🤣 the dial on the heater didn't even move at all. So basically we froze in this room last night. We don't like driving at night, so Left the next morning.! Thank God we won't have to deal with them again. Now we wonder why all other hotels were full and this one wasn't. Who in the heck wants to sleep in a cold room that they paid for. I suggest you don't stay here. Straight up liars and ridiculous.!
Jan 21, 2025 · Pink RIzo
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