Hotels Near Of MeKentuckyJefferson CountyLouisvilleFairgroundsPhillips Lane
830 Phillips Ln, Louisville, KY 40209, USA
This hotel is very busy!! Be ready to wait to check in (we waited about 20-30 min). The lady at the desk was nice enough, but she was more interested in having a conversation with her coworker than giving us attention. She didn't explain the checkout process, so I just left the keys in the room hoping that was what needed done. The rooms were very nice and clean, however, our shower didn't have any shower gel in the container, so I washed with the shampoo. The cleaning service cleaned our rooms Saturday while we were out, but no luck on getting more soap put in the refillable dispenser. By the time of the end of our stay (we stayed two nights), the shampoo and hand soap in restroom were both almost gone and the body gel was non-existent the entire time. Their cleaning staff needs to do better with making sure rooms are stocked.
For those seeking a comfortable and convenient stay in Louisville, Kentucky, especially when looking for "Hotels Near Of Me" with proximity to key transit hubs and attractions, the Crowne Plaza Louisville Airport Expo Ctr by IHG stands out as a prominent option. Located at 830 Phillips Ln, Louisville, KY 40209, USA, this hotel offers a blend of modern amenities and strategic placement, making it a suitable choice for various travelers.
The Crowne Plaza Louisville Airport Expo Ctr boasts an exceptional location, situated directly across the street from the Louisville International Airport (SDF). This unparalleled proximity, with the airport being approximately 4015 feet away, is a significant advantage for air travelers. The hotel offers a complimentary airport shuttle service, ensuring a seamless transfer to and from the airport. Beyond the airport, its address also places it within minutes of the Kentucky Exposition Center, a major venue for conventions, trade shows, and events. This makes it an ideal base for attendees or exhibitors.
The hotel's surroundings offer more than just convenience. It's close to popular Louisville attractions, including Kentucky Kingdom and Hurricane Bay water park, which is practically across the street, offering entertainment for families and thrill-seekers. Other notable nearby destinations include Churchill Downs, home of the Kentucky Derby and Kentucky Derby Museum, and the Louisville Zoo. For those interested in arts and culture, the Speed Art Museum is also a short distance away. The area provides access to diverse dining options, ranging from local eateries to well-known chains, ensuring guests have a variety of culinary experiences at their fingertips.
The hotel itself features a vast, open floor plan in its common areas, creating a welcoming and spacious atmosphere. Guests can find a comfortable terrace area, perfect for unwinding and overlooking attractions like Kentucky Kingdom.
The Crowne Plaza Louisville Airport Expo Ctr is designed to cater to both business and leisure travelers, offering a comprehensive suite of services and amenities. The hotel features 588 guest rooms, including suites, single, and double bed configurations, many of which offer modern furnishings, plush bedding, and contemporary decor. Standard room amenities typically include flat-screen televisions with cable channels, large desks with ergonomic chairs, cozy sitting areas, coffee/tea makers, hair dryers, in-room safes, irons and ironing boards, and complimentary high-speed Wi-Fi. Upgraded rooms may provide separate living areas and sofa beds.
For recreation and relaxation, guests can enjoy both an indoor and an outdoor pool, complete with a deck area and lounge chairs. A 24-hour fitness center is well-equipped with free weights, cardio machines, and other gym equipment, allowing guests to maintain their workout routines. The hotel is also pet-friendly, allowing dogs with a non-refundable fee.
Dining options on-site include the Blue Horse Restaurant, which serves breakfast, lunch, and dinner with a variety of menu items. The Blue Horse Bar is a fantastic spot for evening drinks and is noted as part of the Official Urban Bourbon Trail, offering a selection for bourbon enthusiasts. There's also a coffee shop/cafe for lighter fare and hot beverages. Room service is available for added convenience.
For business needs, the Crowne Plaza Louisville Airport Expo Ctr is exceptionally well-equipped. It boasts over 50,000 square feet of event space, including 24 meeting rooms and an elegant 18,400-square-foot ballroom that can accommodate up to 1,275 guests. These facilities are suitable for seminars, conferences, banquets, and other events of varying sizes. Business services such as AV capabilities, a business center with printing and fax services, and high-speed Wi-Fi throughout the property are available. Other general services include a 24-hour front desk, daily housekeeping, dry cleaning/laundry service, luggage storage, a gift/souvenir shop, and a convenience store/market.
The hotel prides itself on its modern lodging and upscale offerings. However, as with any busy establishment, customer experiences can vary. Some reviews highlight the incredible staff and their friendly, attentive service, particularly at the bar area where Kristin was noted for her great care of guests. The proximity to the airport and cleanliness of the rooms are also frequently praised, along with competitive pricing.
On the other hand, some guests have noted that the hotel can be very busy, leading to longer check-in times (e.g., 20-30 minutes). There have also been mentions of inconsistent housekeeping, specifically regarding the stocking of refillable dispensers for shower gel, shampoo, and hand soap in the rooms. While the rooms are generally described as nice and clean, some older reviews indicate that certain rooms may be dated and in need of updates, with occasional concerns about stained carpets or musty odors. Noise disturbances have also been mentioned by some guests, which can be a factor given its proximity to the airport and exposition center. Despite these points, the overall sentiment regarding staff friendliness and the hotel's convenient location remains positive.
Crowne Plaza, as an IHG brand, frequently offers promotions that can enhance a stay. For example, recent promotions like the "Bring Your Bestie" package, which was available for booking from April 14, 2025, through May 12, 2025, for stays completed between April 14, 2025, and July 10, 2025, provided benefits such as complimentary breakfast for two, one signature drink per night, and 1,000 bonus IHG One Rewards points. Such offers are designed to encourage a blend of business and leisure travel, allowing guests to extend their work trips into more memorable experiences with a companion. It is always recommended to check the official IHG and Crowne Plaza websites or contact the hotel directly at (502) 367-2251 or +1 502-367-2251 for the latest promotional packages and seasonal deals. Booking directly often provides access to member-exclusive rates and benefits through the IHG One Rewards program.
830 Phillips Ln, Louisville, KY 40209, USA
Get directionsThis hotel is very busy!! Be ready to wait to check in (we waited about 20-30 min). The lady at the desk was nice enough, but she was more interested in having a conversation with her coworker than giving us attention. She didn't explain the checkout process, so I just left the keys in the room hoping that was what needed done. The rooms were very nice and clean, however, our shower didn't have any shower gel in the container, so I washed with the shampoo. The cleaning service cleaned our rooms Saturday while we were out, but no luck on getting more soap put in the refillable dispenser. By the time of the end of our stay (we stayed two nights), the shampoo and hand soap in restroom were both almost gone and the body gel was non-existent the entire time. Their cleaning staff needs to do better with making sure rooms are stocked.
Apr 29, 2025 · SARAH PEEBLESStaff were incredible. Proximity to the airport was almost too convenient. Very clean priced well. A vast open floor plan. The bar area was fantastic. Great service. Kristin is great. Friendly takes great care of everyone at a 25 stool bar. Impressive.
Apr 24, 2025 · aarpdannyChecked in on May 16, 2025 checked out on May 18, 2025. Stormed on the 16th we were w/o power for about 12 hours the best way they thought to compensate us was with a free breakfast buffet that was poorly stocked / they didn’t have enough staff / they refused to compensate monetarily/ do not think a full amount was due but like $50/ the price you pay for a room there you would have thought they would have had a generator with more power. I get the storm was out of their control / but still should be willing to accommodate their hotel guests. We will not stay here in the future.
May 18, 2025 · Karen EmbertonStay literally anywhere else but here. I should have known it was going to be a bad experience when they only had one person working the front desk at check-in time with multiple events happening. Our room wasn't ready at check-in time. We were put in another room after waiting for housekeeping to "just check" that ours was clean. There were huge groups is kids with no supervision running all over the hotel. We left at midnight (with the promise of a refund) after said kids were screaming and kicking our door. I called to the front office several times and told security was on their way. No security ever showed up. The front desk answered my calls when I called from my cell but ignored calls that were made from the room phone. As we were leaving, we walked past the security guard running kids in masks out of the parking lot.
Apr 27, 2025 · M CPro: amazing location if you need to go to the expo center. You can easily walk. Con: electricity went out for 12 hours. About an hour after electricity went out, the entire hotel was evacuated in the middle of the night. Once we were allowed back in, it was a miserable, hot night with little sleep. Management refused to even partially reimburse for the night. So, we spent almost $250 to basically camp in the hotel for one night. They did give us free coffee and a muffin the next morning to apologize for the “inconvenience.”
May 17, 2025 · Angela Cernyar810 Phillips Ln, Louisville, KY 40209, USA
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