Hotels Near Of MeKentuckyJefferson CountyLouisvilleFairgroundsPhillips Lane
700 Phillips Ln, Louisville, KY 40209, USA
Very nice facility, even though our room was on the 3rd floor, farthest from the elevator. At least there IS an elevator! Very friendly and helpful front desk/ support staff. Good breakfast area, freshly prepared eggs and sausages...cooks right there to help. Great! If you have an event at the Convention center, you can't beat the location.
The Residence Inn Louisville Airport, located at 700 Phillips Ln, Louisville, KY 40209, USA, is a Marriott-branded all-suite hotel designed specifically for extended stays, offering amenities and services that create a "home away from home" atmosphere. For inquiries, you can reach them at (502) 363-8800 or +1 502-363-8800. As a key establishment within the "Hotels Near Of Me" category, this hotel stands out for its spacious accommodations, comprehensive amenities, and strategic location, catering to travelers who require more than just a standard hotel room.
The Residence Inn Louisville Airport boasts an excellent location, particularly for those flying into or out of the Louisville International Airport (SDF). It is situated just moments away from the airport, offering a complimentary 24-hour airport shuttle service for convenient transfers. This proximity makes it an ideal choice for business travelers, those with early flights, or individuals participating in events at nearby venues. While the hotel is close to the airport, some guests have noted occasional noise from UPS planes flying in and out at all hours. However, the hotel reportedly provides earplugs and white noise machines at the front desk to help mitigate this, and many guests still report a great stay and comfortable sleep.
Beyond the airport, the hotel offers superb access to several major Louisville attractions. It is directly across the street from Kentucky Kingdom, a popular amusement and water park, making it very convenient for families. The Kentucky Exposition Center, a massive complex hosting numerous conventions, trade shows, and events, is also just a short distance away, making the Residence Inn a preferred choice for attendees and exhibitors. Other notable destinations within a short drive include Churchill Downs, the iconic home of the Kentucky Derby, and the University of Louisville. The immediate surrounding area is primarily commercial, with various dining options and other hotels.
The facility itself is generally described as "very nice" and well-maintained. Reviews often highlight the cleanliness and the overall pleasant physical space, with features like a fireplace in the dining area contributing to a homey feel. The presence of an elevator is also noted as a practical convenience.
Residence Inn hotels are known for their suite-style accommodations and amenities tailored for longer stays, and the Louisville Airport location lives up to this reputation. Key features include:
As a Marriott property, Residence Inn Louisville Airport participates in the globally recognized Marriott Bonvoy loyalty program. Members can earn and redeem points for stays, enjoy exclusive member rates, and receive various benefits depending on their elite status. Common promotions and offers from Marriott and Residence Inn brands include:
Guests are encouraged to check the official Marriott website, use the Marriott Bonvoy app, or contact the hotel directly for the most current promotions and to ensure the best rates. Booking directly with Marriott often provides the best rate guarantee and allows for seamless integration with the Bonvoy loyalty program.
Overall customer reviews for Residence Inn Louisville Airport are largely positive, highlighting the "very friendly and helpful front desk/support staff," clean facilities, and good breakfast. The location is consistently praised for its convenience to the airport, Convention Center, and Kentucky Kingdom. Many guests appreciate the spaciousness of the suites and the full kitchens, which are key for longer stays or families.
However, one significant point of concern raised by a customer relates to a "ridiculous policy of punishing local residents with a huge hold on your credit card." This guest reported an absurdly large credit card hold that persisted for weeks, with management seemingly uninterested in resolving the issue. While this policy might be in place to mitigate risks associated with local bookings (e.g., to prevent parties or property damage), the implementation and customer service response in this particular instance caused significant dissatisfaction. It is highly advisable for any local residents or those with a local address on their ID to contact the hotel directly beforehand to inquire about their specific credit card hold policies and any potential impact on their stay or post-stay finances. This is a crucial step to avoid unexpected charges or prolonged holds. Additionally, while the hotel generally receives positive feedback on noise management, some guests have noted noise from nearby planes, though the provision of earplugs and white noise machines is a proactive measure by the hotel.
In summary, Residence Inn Louisville Airport is an appealing option for travelers seeking spacious, self-sufficient accommodations with valuable amenities like a full kitchen and complimentary breakfast. Its prime location near the airport and major attractions is a significant asset. While the hotel generally receives positive feedback for its staff and facilities, potential guests who are local residents should exercise caution and proactively inquire about the hotel's credit card hold policies to ensure a smooth and satisfactory experience.
700 Phillips Ln, Louisville, KY 40209, USA
Get directionsVery nice facility, even though our room was on the 3rd floor, farthest from the elevator. At least there IS an elevator! Very friendly and helpful front desk/ support staff. Good breakfast area, freshly prepared eggs and sausages...cooks right there to help. Great! If you have an event at the Convention center, you can't beat the location.
Mar 29, 2025 · Joanne Wolff (Von Wolff Kennel)Absolutely horrible customer service, would not return and I have been with Marriott for a very long time. The ridiculous policy of punishing local residents with a huge hold on your credit card, just for being local is absurd. The charge is still on my credit 3 weeks later and none of the managers are interested in fixing it.
May 13, 2025 · Chuck NoblesYolanda was contagiously upbeat & ready to help me with cancelling of my reservation. Although, I didn’t have the pleasure of staying at this location, I look forward to returning because of how helpful & welcoming Yolanda was.
Apr 12, 2025 · MichelleFriendly staff and a nice breakfast, close to the airport and I slept fine without hearing any airplanes taking off or landing.
May 15, 2025 · David KP135The room was clean and had everything I needed. The reception staff were very friendly and informative. I felt like I was at home.
Jan 27, 2025 · Mike800 Phillips Ln, Louisville, KY 40209, USA
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