Courtyard Louisville Airport ico

Courtyard Louisville Airport

Hotels Near Of MeKentuckyJefferson CountyLouisvilleHighland ParkPhillips Lane

819 Phillips Ln, Louisville, KY 40209, USA

4.0

Booked this hotel because of the pool. My two sons were extremely excited to swim. Asked a worker where the pool was and she stated that it had been removed 2/3 and I booked on 2/12. Called Marriot Customer Service and they told me to speak with the front desk for some sort of compensation. The front desk lady had an attitude because I showed her on the Bonvoy app that a pool is listed. She blamed it on Marriot and stated that they would contact Marriot to give me some sort of compensation. I called Marriot days later and the hotel never did contact them. Also the hotel closed out my complaint and stated no compensation should be given. The pool and fitness center are still listed on the app currently. Do not book here if you are looking for these amenities because they have false information listed.

miesha hill
  • Overview
  • (502) 368-5678
  • www.marriott.com

Courtyard Louisville Airport Introduce

The Courtyard Louisville Airport, situated at 819 Phillips Ln, Louisville, KY 40209, USA, is a Marriott-branded hotel designed to offer a balance of comfort and functionality for both business and leisure travelers. For inquiries, you can reach them at (502) 368-5678 or +1 502-368-5678. Positioned within the "Hotels Near Of Me" category, this hotel emphasizes its prime location and contemporary amenities, catering to guests seeking convenient access to the airport and local attractions.

Environment: Proximity to Key Louisville Destinations

The Courtyard Louisville Airport benefits significantly from its strategic location. It is less than a mile from the Louisville International Airport (SDF), making it an exceptionally convenient choice for air travelers. The hotel offers a complimentary 24-hour airport shuttle service, ensuring ease of transport for guests arriving or departing. While the immediate vicinity is dominated by airport and commercial areas, the hotel's placement provides quick access to major interstates (I-65 and I-264), facilitating travel throughout Louisville.

Beyond the airport, the hotel is notably close to several of Louisville's major attractions. It is within walking distance or a short drive from the Kentucky Exposition Center, a primary venue for conventions, trade shows, and events. Directly across the street is Kentucky Kingdom, a popular amusement and water park, for which the hotel also offers a complimentary shuttle service during operating seasons. Other significant landmarks like Churchill Downs, home of the Kentucky Derby, the University of Louisville, and the Louisville Zoo are also easily accessible. While the convenience to the airport is a major plus, some guests have noted potential noise from air traffic, a common consideration for properties in airport corridors.

The hotel itself has undergone extensive renovations, with reviews from 2023 highlighting transformations in the lobby, public spaces, and the on-site restaurant. This suggests a commitment to maintaining a modern and refined atmosphere. Guests often describe the hotel as "very clean and organized," with updated rooms and hallways, contributing to a pleasant environment.

Services and Features: Modern Amenities for a Productive Stay

Courtyard by Marriott is known for its contemporary design and amenities aimed at both productivity and relaxation. The Louisville Airport location upholds this standard with several key features:

  • Stylish Rooms and Suites: The hotel offers modern rooms and suites featuring plush Marriott bedding, ergonomic workspaces, and free Wi-Fi, designed to help guests recharge and stay connected. Room types may include larger guest rooms, standard guest rooms, and one-bedroom suites.
  • The Bistro: This on-site restaurant serves balanced breakfast and dinner options, including specialty Starbucks® coffee in the mornings and craft cocktails in the evenings. It provides a convenient dining option without having to leave the hotel. Some reviews note that while convenient, the menu might be limited and sometimes pricey.
  • 24-Hour Fitness Center: For guests looking to maintain their workout routine, the hotel provides a fitness center equipped with modern facilities.
  • Complimentary Airport and Local Area Shuttle: The 24/7 shuttle service to and from Louisville International Airport is a significant convenience. Additionally, a local area shuttle service is often available within a certain radius (e.g., 2 miles), extending the convenience to nearby attractions like Kentucky Kingdom and the Kentucky Expo Center.
  • Business Center and Meeting Spaces: Catering to business travelers, the hotel offers a 24-hour business center with print services and flexible event spaces. With 3 rooms and 2,652 sq. ft. of total event space, it can accommodate various functions, from small meetings to larger receptions for up to 100 guests. A/V equipment and free Wi-Fi are available in all meeting rooms.
  • Additional Conveniences: Other amenities include free self-parking, a 24-hour front desk, a convenience store/pantry offering beverages and snacks, dry cleaning/laundry services, and wake-up calls. The hotel is a smoke-free property.

Important Note on Pool and Fitness Center: While promotional materials and some online listings still indicate an indoor pool and fitness center, recent customer reviews suggest that the pool has been removed. One specific review from a customer who booked in February indicates that the pool was removed as of February 2nd/3rd and that the hotel had not updated its information on third-party apps, leading to customer dissatisfaction regarding false advertising of amenities. It is highly recommended that prospective guests verify the current availability of the pool and fitness center directly with the hotel before booking, especially if these amenities are crucial to their stay.

Promotional Information and Marriott Bonvoy Benefits

As a Marriott property, Courtyard Louisville Airport participates in the Marriott Bonvoy loyalty program. Members can earn and redeem points for stays, enjoy exclusive member rates, and access various benefits depending on their elite status. Common promotions and offers from Marriott and Courtyard brands include:

  • Member Rates: Special discounted rates for Marriott Bonvoy members.
  • Seasonal Promotions: Various sales and packages are often available throughout the year, such as discounts for booking in advance or for extended stays.
  • AAA/CAA and Senior Discounts: Special rates for members of AAA/CAA and guests aged 62 and older.
  • Government & Military Rates: Discounted rates for eligible government and military personnel.
  • Flexible Booking Options: Marriott often provides options for flexible cancellation policies, allowing guests to book with peace of mind.

Guests are encouraged to check the official Marriott website or use the Marriott Bonvoy app for the most accurate and up-to-date promotional information and to book directly for the best rate guarantee and to maximize loyalty benefits.

Overall Customer Experience and Considerations

Customer reviews paint a generally positive picture of the Courtyard Louisville Airport, with a strong emphasis on cleanliness, comfortable rooms, and friendly staff. The staff, particularly at the front desk, often receive high praise for being helpful, professional, and attentive. The hotel's modern and updated appearance is consistently mentioned as a plus. The convenience of the airport shuttle and its proximity to the Kentucky Exposition Center and Kentucky Kingdom are significant advantages for many travelers.

However, the issue with the misleading information regarding the pool is a recurring concern in recent feedback. This highlights the importance of direct communication with the hotel to confirm specific amenity availability. While the on-site Bistro is appreciated for its convenience, some guests suggest that dining options might be limited, and the pricing could be a factor for budget-conscious travelers. The potential for airplane noise, given its airport location, is another minor point of consideration for light sleepers.

In summary, the Courtyard Louisville Airport offers a solid and reliable stay for those seeking modern accommodations with excellent proximity to the airport and major event venues. Its commitment to cleanliness and friendly service is evident in guest feedback. Prospective guests, especially those for whom a pool or specific amenities are vital, should confirm their availability directly with the hotel to ensure a satisfactory experience.

Courtyard Louisville Airport Photos

Courtyard Louisville Airport 5
Courtyard Louisville Airport 5
Courtyard Louisville Airport 5
Courtyard Louisville Airport 5
Courtyard Louisville Airport 5
Courtyard Louisville Airport 5
Courtyard Louisville Airport 5
Courtyard Louisville Airport 5
Courtyard Louisville Airport 5
Courtyard Louisville Airport 5

Courtyard Louisville Airport Location

Courtyard Louisville Airport

819 Phillips Ln, Louisville, KY 40209, USA

Get directions

Reviews

Booked this hotel because of the pool. My two sons were extremely excited to swim. Asked a worker where the pool was and she stated that it had been removed 2/3 and I booked on 2/12. Called Marriot Customer Service and they told me to speak with the front desk for some sort of compensation. The front desk lady had an attitude because I showed her on the Bonvoy app that a pool is listed. She blamed it on Marriot and stated that they would contact Marriot to give me some sort of compensation. I called Marriot days later and the hotel never did contact them. Also the hotel closed out my complaint and stated no compensation should be given. The pool and fitness center are still listed on the app currently. Do not book here if you are looking for these amenities because they have false information listed.

Apr 23, 2025 · miesha hill

Great hotel, Donelle at the front desk was awesome. Very clean and organized. Room was great. Bar on site to a quick drink before bed.

Mar 25, 2025 · Bryan Worley

I always leave a review for exceptional service, and this is location is the pinnacle of great service! Diane King, and Cody Stiehl made sure my meeting, as well as my stay was top notch! I travel all over the U.S conducting trainings, and stay at Marriots 4-5 days a week...Every once in awhile, a location stands out from the crowd, and this place sure did! Pay attention Marriot, to the folks who represent your brand with such high esteem! 10 stars for this location, and 10 stars for Diane and Cody!

Mar 09, 2025 · TheContractorman2003

This hotel was wonderful! The service was great. The amenities more than I could hope to use during my short stay. Service was exceptional. These small restaurant in the lobby was excellent! They made getting to the airport with the on-demand shuttle perfect.

Nov 06, 2024 · Jan Dixon Zacharias

The hotel was undergoing construction, but the teller didn’t inform me at check-in. Someone was hammering above my room until 10 PM, which was quite disruptive. It seems like everything in the hotel is either being replaced or will be soon. On the bright side, I appreciated that they still have a business center with a printer, which is a rare offering these days.

Dec 10, 2024 · Andrew Park

Hotels Near Of Me

Howard Johnson Express Inn by Wyndham Airport

Howard Johnson Express Inn by Wyndham Airport

709 Phillips Ln, Louisville, KY 40209, USA

Tru by Hilton Louisville Airport

Tru by Hilton Louisville Airport

810 Phillips Ln, Louisville, KY 40209, USA

Hampton Inn Louisville-Airport

Hampton Inn Louisville-Airport

800 Phillips Ln, Louisville, KY 40209, USA

Crowne Plaza Louisville Airport Expo Ctr by IHG

Crowne Plaza Louisville Airport Expo Ctr by IHG

830 Phillips Ln, Louisville, KY 40209, USA

Fairfield Inn & Suites Louisville Airport

Fairfield Inn & Suites Louisville Airport

653 Phillips Ln, Louisville, KY 40209, USA

SpringHill Suites Louisville Airport

SpringHill Suites Louisville Airport

820 Phillips Ln, Louisville, KY 40209, USA

Residence Inn Louisville Airport

Residence Inn Louisville Airport

700 Phillips Ln, Louisville, KY 40209, USA

Studio 6 Suites Louisville KY Airport Expo Center

Studio 6 Suites Louisville KY Airport Expo Center

571 Phillips Ln, Louisville, KY 40209, USA

Khandan Enterprises Inc

Khandan Enterprises Inc

571 Phillips Ln, Louisville, KY 40209, USA

Sleep Inn Louisville Airport & Expo

Sleep Inn Louisville Airport & Expo

3330 Preston Hwy Gate 6, Louisville, KY 40213, USA

Staybridge Suites Louisville - Expo Center by IHG

Staybridge Suites Louisville - Expo Center by IHG

380 Farmington Ave, Louisville, KY 40209, USA

Comfort Inn & Suites Louisville Airport Fair & Expo

Comfort Inn & Suites Louisville Airport Fair & Expo

2912 Crittenden Dr, Louisville, KY 40209, USA