Hampton Inn Winston-Salem Hanes Mall

### Introduction / Overview

Located in the heart of Winston-Salem's bustling Hanes Mall area, the Hampton Inn Winston-Salem Hanes Mall offers travelers a well-known name in hospitality, part of the extensive Hilton family of brands. This hotel aims to provide a reliable and comfortable stay, catering to a diverse range of guests from business travelers to families on vacation. Known for their consistent amenities and services, Hampton Inns typically offer a welcoming environment with a focus on value and convenience, including their signature complimentary hot breakfast.

The hotel is often highlighted for its strategic location and some core services. Public information notes it offers "a warm welcome with continental breakfast and helpful staff," and is positioned for "great value and superb guest service every time." Amenities like an "Outdoor Saltwater Pool & Tranquil Terrace" and "Complimentary Breakfast" are frequently promoted, alongside features like "Refrigerator & Microwave In All Rooms" and a "24-hour business center."

However, recent guest experiences offer a more nuanced perspective. One family, who booked an "executive jacuzzi suite," reported significant issues: "The room was extremely dated (green and brown striped carpet and green wallpaper that was peeling in areas) and not cleaned well." They cited specific cleanliness concerns including a "dried spill in the mini fridge," "cobwebs on the corroded fire sprinkler," and "black growth in the jacuzzi jets and rusting hardware," leading them to deem the jacuzzi tub "so dirty and gross" they wouldn't use it. They also detailed a poorly designed bathroom with a door hitting the shower curtain rod, ripped shower curtains, and "black growth in area on the grout/tile near the toilet." Another guest in an accessible room found the shower "dangerous to use" due to slipperiness and a lack of a bathroom vent, causing the "entire room steamy, and the tile floor was slick." While staff were described as "friendly enough (provided as expected service)," and basic comforts like a "clean bed" and hot water were present, these guests expressed significant disappointment, stating they "certainly expected more from Hampton Inn... and for the price we paid."

While the Hampton Inn Winston-Salem Hanes Mall advertises a range of desirable features, prospective guests should be aware of these reported inconsistencies in room condition and maintenance. It is advisable to consider these recent reviews when planning a stay, particularly if booking specialized suites or accessible rooms.

### Location and Accessibility

The Hampton Inn Winston-Salem Hanes Mall boasts a highly advantageous and easily accessible location in Winston-Salem, North Carolina. You'll find this hotel precisely at:

1990 Hampton Inn Ct, Winston-Salem, NC 27103, USA

This address places the hotel in the vibrant and bustling Hanes Mall area, a significant commercial hub in Winston-Salem. The hotel is conveniently situated "adjacent to Hanes Mall shopping center," providing guests with immediate access to a vast array of retail stores, dining establishments, and entertainment options. Its proximity to the mall means many attractions are "just a few minutes from one of the state's largest malls, with 200-plus stores," making it an ideal base for shoppers and leisure travelers.

In terms of vehicular access, the hotel is exceptionally well-connected. It's located "off I-40, exit 189 (Stratford Road)," a major east-west interstate that facilitates travel across North Carolina. Furthermore, it has "easy access to Business I-40, and Highway 52," offering multiple routes for navigating the city and region. This excellent highway connectivity makes it a popular choice for those traveling by car, allowing for straightforward arrivals and departures.

Beyond shopping, the location is also highly convenient for accessing key local institutions and attractions. It is "near Hanes Mall, Forsyth Medical Center, Wake Forest University, Wake Forest Baptist Medical Center and Tanglewood Park." This makes it suitable for visitors with medical appointments, those visiting students at local universities, or individuals attending events at the various parks and venues. It's also "minutes from 50+ restaurants, attractions, shopping, world-class medical facilities, and downtown." The hotel provides "Free self-parking" and "Free RV/bus/truck parking on site," including "Wheelchair-accessible parking," enhancing its accessibility for all types of vehicles and guests.

Overall, the Hampton Inn Winston-Salem Hanes Mall's location is a significant highlight, offering a blend of convenience for shopping, dining, and easy access to major transportation routes and city landmarks.

### Services Offered

The Hampton Inn Winston-Salem Hanes Mall is part of the well-regarded Hampton by Hilton brand, known for offering a consistent suite of services designed for comfort and convenience. Here's an overview of what guests can typically expect:

• Complimentary Hot Breakfast: A cornerstone of the Hampton Inn experience, guests receive a free hot breakfast daily. This often includes items like fresh-baked waffles, oatmeal with various toppings, eggs, sausage, and a selection of fruits and pastries. "On the Run" breakfast bags are also offered during the week for guests in a hurry.
• Free Wi-Fi: Complimentary wired and wireless internet access is available in all guestrooms, and free Wi-Fi is also provided in public areas, ensuring guests can stay connected.
• Outdoor Saltwater Pool: The hotel features an outdoor saltwater pool, complete with sun loungers, offering a refreshing option for relaxation, especially during warmer months. The pool is generally open seasonally from 9 AM to 9 PM.
• 24-Hour Fitness Center: A well-equipped fitness center is available around the clock, allowing guests to maintain their exercise routines on their own schedule. It is also wheelchair-accessible.
• Business Center: A 24-hour business center with computer access and printing services is available for guests' work-related needs. Meeting rooms and conference space (960 sq. ft., holding up to 40 people) are also available.
• Pet-Friendly Policy: The hotel welcomes pets (dogs and cats only, up to 75 lbs, maximum 2 pets per room) for an additional non-refundable fee (typically $75 per stay). Service animals are exempt from fees.
• In-Room Amenities: All 130 guestrooms include a 32-inch LCD TV with premium digital channels, a microwave, refrigerator, coffee/tea maker, iron/ironing board, and a safe. Private bathrooms come with free toiletries and hairdryers. Free cribs/infant beds are available, and rollaway/extra beds can be arranged for a surcharge.
• Laundry Services: The hotel offers both dry cleaning/laundry services and self-serve laundry facilities, which are highly convenient for longer stays.
• 24-Hour Front Desk & Express Check-in/Check-out: Round-the-clock reception ensures assistance at any time, and express check-in and check-out options streamline the arrival and departure processes.
• Complimentary Self-Parking: Free on-site self-parking is provided for guests, including wheelchair-accessible parking and dedicated space for RVs, buses, and trucks.
• Coffee/Tea in Common Area: Complimentary coffee and tea are available in a common area for guests to enjoy.
• Safety and Accessibility: The property includes safety features like carbon monoxide detectors, fire extinguishers, smoke detectors, security systems, and first aid kits. It also offers extensive accessibility features, including wheelchair-accessible paths of travel, registration desk, pool (with hydraulic lift), fitness center, business center, and rooms with grab bars and roll-in showers.

These services aim to provide a comprehensive and comfortable experience for all guests at the Hampton Inn Winston-Salem Hanes Mall.

### Features / Highlights

The Hampton Inn Winston-Salem Hanes Mall, as a prominent Hilton brand property, offers several features that are typically highlighted as beneficial to guests. While individual experiences may vary, these are the general attractive points of the hotel:

• Prime Location near Hanes Mall: The hotel's position "adjacent to Hanes Mall" is a significant draw. This provides unparalleled access to extensive shopping, a wide range of restaurants, and entertainment options, many within walking distance or a short drive. It's also strategically located near major interstates (I-40) for easy regional travel.
• Complimentary Hot Breakfast: A hallmark of the Hampton Inn brand, the free daily hot breakfast offers a convenient and value-added start to the day. This eliminates the need to seek out breakfast options off-site, saving both time and money.
• Outdoor Saltwater Pool: The seasonal outdoor saltwater pool provides a refreshing oasis, particularly appealing during warmer months. It's a great amenity for families and individuals looking to relax or enjoy some leisure time.
• Pet-Friendly Accommodation: Welcoming both dogs and cats, the hotel's pet policy is a major highlight for travelers who wish to bring their furry companions along. This flexibility makes it a more inclusive option for many guests.
• In-Room Conveniences: All rooms are equipped with practical amenities such as microwaves, refrigerators, and coffee/tea makers. These features enhance comfort and allow guests to store snacks, keep drinks cool, or prepare simple meals, which is especially useful for longer stays or families.
• Free Wi-Fi and Business Facilities: Complimentary wired and wireless internet access throughout the property ensures guests can stay connected for work or leisure. The 24-hour business center and meeting rooms cater to corporate travelers or those needing to conduct business during their stay.
• Hampton Inn's Service Guarantee: While not a physical feature, Hampton Inn is known for its 100% Hampton Guarantee, aiming to ensure guest satisfaction. While specific reviews highlight areas for improvement, the brand's commitment to service is a general expectation.
• Proximity to Key Local Destinations: Beyond the mall, the hotel is close to major medical facilities (Forsyth Medical Center, Wake Forest Baptist Medical Center) and universities (Wake Forest University, Winston-Salem State University, Salem College), making it convenient for various types of visits.
• Complimentary Parking: Offering free self-parking, including spaces for larger vehicles like RVs and buses, adds significant convenience and value for guests traveling by car.

These combined features make the Hampton Inn Winston-Salem Hanes Mall an appealing choice for a variety of visitors to the Winston-Salem area.

### Promotions or Special Offers

As a Hilton family hotel, the Hampton Inn Winston-Salem Hanes Mall regularly participates in various promotions and special offers through the Hilton Honors loyalty program and general Hilton campaigns. These offers are designed to provide added value and incentives for booking directly. While specific deals are dynamic, here are common types of promotions you can typically find:

Hilton Honors Member Benefits:

• Hilton Honors Discount Rate: Members consistently receive the lowest publicly available rates when booking directly through Hilton channels (website, app, phone).
• Points Earnings & Redemption: Members earn points on every eligible stay, which can be redeemed for free nights, unique experiences, and more across Hilton's global portfolio. Look for promotions like "2X Points" (earn double Hilton Honors Points) or "Earn 1,000 Bonus Points on all stays" to accelerate your point accumulation.
• Digital Key & Digital Check-in/Check-out: Streamline your arrival and departure process using the Hilton Honors app.
• Free Standard Wi-Fi: Complimentary standard Wi-Fi is a benefit for all Hilton Honors members.
• Elite Status Benefits: Higher-tier Hilton Honors members (e.g., Gold, Diamond) may receive additional perks, though specific benefits vary by brand.

General Promotions & Packages:

• Advance Purchase Savings: Booking your stay well in advance often secures a discounted, non-refundable rate (e.g., "Honors Discount Advance Purchase," "Save up to 17% off"). This is ideal for planned trips.
• AAA/CAA Member Discounts: Members of AAA (American Automobile Association) or CAA (Canadian Automobile Association) typically qualify for reduced rates, often "up to 10% off."
• Military Family Rate: Active and retired military personnel, veterans, and their families can often enjoy exclusive savings.
• Senior Rate: Guests aged 65 and over may qualify for reduced rates, sometimes "up to 6% off" the best available rate.
• Seasonal Sales & Flash Sales: Hilton frequently runs large-scale promotional campaigns throughout the year, such as "The Hilton Sale," offering percentage discounts (e.g., "up to 20% off") on stays. These are great opportunities for both spontaneous getaways and planned vacations.
• Packages with Added Value: Occasionally, hotels might offer packages that bundle the stay with additional perks, though specific details would need to be checked on the Hilton website.

For the most current and accurate information on promotions and special offers available for Hampton Inn Winston-Salem Hanes Mall, it is highly recommended to visit the "Offers" section on the hotel's official Hilton website (hilton.com) or to contact the hotel directly using the provided contact information. Always verify the terms and conditions of any offer before booking.

### Contact Information

Should you need to make a reservation, inquire about specific room types or amenities, or require assistance during your stay at the Hampton Inn Winston-Salem Hanes Mall, their staff can be reached through the following contact details:

Address:
1990 Hampton Inn Ct, Winston-Salem, NC 27103, USA

Phone:
(336) 760-1660

Mobile Phone:
+1 336-760-1660

Directly contacting the hotel is often the best way to get real-time information on availability, discuss any specific needs (such as accessible rooms or pet accommodations), or clarify details to ensure your visit to Winston-Salem is as comfortable and seamless as possible.

### Conclusion: Why this place is suitable for locals

For residents of North Carolina, particularly those in Winston-Salem and its surrounding communities, the Hampton Inn Winston-Salem Hanes Mall offers several practical and convenient reasons why it can be a suitable choice, extending its utility beyond just traditional tourist visits. Its location and amenities cater well to various local needs and scenarios.

Firstly, its prime location directly adjacent to Hanes Mall makes it an excellent option for local "staycations" or dedicated shopping trips. If you're planning a serious day of retail therapy, attending a movie, or dining out in the area, an overnight stay allows you to fully immerse yourself in the experience without the rush of driving home. It transforms a simple outing into a relaxing mini-break, especially with complimentary parking.

Secondly, for hosting out-of-town family and friends, the Hampton Inn provides a well-known and generally reliable option. While recent reviews indicate potential for dated rooms and cleanliness issues, the overall brand reputation, coupled with conveniences like free hot breakfast and pet-friendly rooms, can still make it a comfortable recommendation. Having your guests stay nearby, with access to amenities like the outdoor pool, can enhance their visit to Winston-Salem while maintaining your personal space.

Thirdly, for business trips or medical appointments within Winston-Salem, particularly those involving Novant Health, Forsyth Medical Center, or Wake Forest Baptist Medical Center, the hotel's proximity is a significant advantage. If you have early morning procedures, multi-day training, or need a quiet place to prepare for an important meeting, a stay here can greatly reduce stress and commute time. The availability of business facilities and free Wi-Fi further supports these needs.

Finally, for locals undergoing home renovations or dealing with unexpected housing disruptions, the Hampton Inn can serve as a temporary haven. Its focus on comfort, combined with the convenience of amenities like microwaves and refrigerators in rooms, can provide a more pleasant interim living situation. The pet-friendly policy is also invaluable for local pet owners who need a place where their entire family can stay together during such times. While it's wise to consider recent guest feedback regarding specific room conditions, the hotel's core offerings and strategic location still present it as a viable and practical option for various local needs in Winston-Salem.