Hotels Near Of MeKentuckyJefferson CountyLouisvilleDowntownWest Chestnut Street
350 W Chestnut St, Louisville, KY 40202, USA
Awesome hotel! They were able to quickly accommodate my husband and I after our previously booked hotel did not. The location was great and in perfect proximity of several attractions. Each staff member we encountered greeted us with a warm smile. Our room was spacious and very clean. When we asked for more washcloths we got them very quickly. Highly recommend staying here!
For local users exploring options within the "Hotels Near Of Me" category, the Hilton Garden Inn Louisville Downtown presents an outstanding choice, combining modern amenities with an unbeatable location in the heart of Louisville, Kentucky. Situated at 350 W Chestnut St, Louisville, KY 40202, USA, and readily accessible by phone at (502) 584-5175, this hotel is highly recommended by guests for its comfort, convenience, and especially its remarkable staff.
The environment of the Hilton Garden Inn Louisville Downtown is designed to be both contemporary and inviting. Upon arrival, guests are often greeted by a welcoming atmosphere, as highlighted by numerous positive reviews about the friendly staff. The hotel features a sleek, modern design that balances functionality with aesthetics. Guest rooms are consistently described as spacious and very clean, providing a comfortable retreat after a day of exploring or business. The decor is typically fresh and bright, creating a pleasant ambiance. While some rooms may experience street noise due to the central location, the overall comfort and quiet within the rooms are generally well-regarded. The hotel's interior spaces, including common areas and dining venues, are kept in excellent condition, contributing to a positive first impression and a relaxing stay.
The services at the Hilton Garden Inn Louisville Downtown are a major highlight and frequently receive glowing praise from guests. The staff's exceptional friendliness, attentiveness, and willingness to go above and beyond are a recurring theme in customer feedback. From the front desk, where guests like Kevin are noted for their warm greetings and helpfulness, to the night staff like Ms. Dina, who ensures guests have fresh water and feel like friends, the level of personalized service truly stands out. The hotel is equipped to quickly accommodate guests, even for last-minute bookings. Guests appreciate the promptness of service, such as quick delivery of extra washcloths. The hotel offers a 24-hour front desk, ensuring assistance is always available. A complimentary airport shuttle service is often available, adding a significant convenience for travelers. Valet parking is also offered, though typically for a fee, and self-parking options are available nearby. Complimentary Wi-Fi is standard, and high-speed internet access is accessible throughout the property, catering to both leisure and business needs. The presence of friendly and efficient staff members in the hotel's bar and restaurant also contributes significantly to the overall positive service experience.
The features of the Hilton Garden Inn Louisville Downtown are comprehensive and cater to a wide range of needs. A prominent feature is the hotel's vibrant 8UP Elevated Drinkery & Kitchen, located on the 8th floor. This rooftop restaurant and bar offers a unique experience with stunning panoramic views of downtown Louisville, featuring both indoor and outdoor all-glass dining and drinking areas. 8UP serves a locally inspired menu of elevated American comfort food for dinner, along with seasonal cocktails and an extensive selection of bourbon, wine, and artisanal beers, making it a popular spot for both hotel guests and locals. For breakfast, the hotel typically offers a cooked-to-order breakfast (often for a fee) with a variety of hot and cold options. For quick bites and essentials, the 24-hour Pavilion Pantry provides an assortment of refrigerated, frozen, and microwaveable items. The hotel also boasts a modern fitness center, allowing guests to maintain their workout routines. While some sources mention an indoor pool, current information suggests the hotel primarily offers a fitness center, with some suites potentially featuring whirlpool tubs. The hotel provides flexible meeting and event spaces, suitable for corporate gatherings or social events. Additionally, each room is equipped with amenities like a flat-screen cable TV, Keurig coffeemaker, minifridge, and microwave, enhancing the comfort and convenience of the stay.
The location of the Hilton Garden Inn Louisville Downtown is exceptionally convenient, truly putting guests in the heart of the action. It's described as "stumbling distance" from all the attractions, making it ideal for those partaking in bourbon tastings and exploring the city's offerings on foot. The hotel is steps away from the Louisville Palace and Mercury Ballroom, perfect for attending shows and concerts. It's also within easy walking distance (less than a 10-minute walk) to Fourth Street Live!, Louisville's premier entertainment district, offering a plethora of dining, shopping, and nightlife options. The Kentucky International Convention Center (KICC) is also just a few blocks away, making it a top choice for convention attendees. Other major attractions such as the Muhammad Ali Center, the Louisville Slugger Museum & Factory, and the Frazier History Museum are all within close proximity. The hotel's central position allows guests to immerse themselves fully in Louisville's vibrant culture, from its renowned bourbon distilleries to its burgeoning culinary scene.
For promotional information, the Hilton Garden Inn Louisville Downtown, as part of the Hilton family of brands, regularly participates in various global and hotel-specific offers. These can include:
350 W Chestnut St, Louisville, KY 40202, USA
Get directionsAwesome hotel! They were able to quickly accommodate my husband and I after our previously booked hotel did not. The location was great and in perfect proximity of several attractions. Each staff member we encountered greeted us with a warm smile. Our room was spacious and very clean. When we asked for more washcloths we got them very quickly. Highly recommend staying here!
Mar 30, 2025 · Le'Anna CooperKevin and Ms. Dina make your stay here worth everything! We were greeted immediately by Kevin at the front desk and he was so very friendly making sure we had the perfect room for our anniversary. Ms Dina was there at night to make sure we had fresh water before going to bed and she was always joking and making us feel like friends, not customers! The bar upstairs had great employees too! I cannot remember his name, but he had a cool mustache and made sure we were well taken care of. The staff here made this stay perfect! Not to mention it’s literally stumbling distance from all the attractions so partake in all the bourbon tastings and then stumble back to your room! Great decision to stay here!
Mar 11, 2025 · Miranda WilliamsMy friends and I booked this for a Wooli show at the Mercury Ballroom. The location itself was perfect because we could walk 20 ft to the venue. The room was great. The service was impeccable. Kevin was so nice and went above and beyond (SHOUT OUT) to make our experience the best. THANK YOU!!
Apr 24, 2025 · Kelly CochranHad reservations for a bit for this stay and upon arrival was told that our room was not ready. This was extremely frustrating considering the we had plans that evening in the downtown area we had to be at at a designated time. The gentleman at the front desk was very nice and this was definitely not his fault. However I am not impressed with this establishment. It’s very overpriced for the service we received. Upon entry to our room, there was only enough toiletries for one person to shower, when I called the front desk to ask for more, we never received any additional. Location is great but when you spend this much for a place to stay you expect quality upon arrival to the hotel and upon entering your room, unfortunately this has left a very bad taste in my mouth for future endeavors and trips to this particular hotel.
Mar 31, 2025 · Melanie91 GillumI cannot say enough great things about my check-in experience with Kevin at the Hilton Garden Inn! From the moment I walked through the doors, Kevin made the process seamless, efficient, and incredibly pleasant. He greeted me warmly and had everything ready to go, making what can sometimes be a stressful process feel effortless. Kevin was thorough yet quick, ensuring I had all the information I needed about my stay without feeling rushed. His attention to detail and ability to anticipate questions made everything run so smoothly. It’s clear that Kevin takes pride in delivering excellent service, and it made all the difference for me. Starting my stay with such a smooth check-in set the tone for a great visit. Thank you, Kevin, for your professionalism and exceptional customer care! Hilton Garden Inn is lucky to have you
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