4.0

We only stayed here for one night, but our experience was wonderful. The staff is so friendly and accommodating. From check in to room service and even activities for the kids. It is wonderful. The location is perfect. Right across from the aquarium. I wanted to thank the person at the front desk for being so sweet. You went above and beyond to my my little toddler happy and that meant the world to me. This was his first time staying at a hotel and you just made the experience all the better! Thank you Hilton staff. You all rock.

Emily Rose
  • Overview
  • (860) 572-0731
  • www.hilton.com

Hilton Mystic Introduce

As a standout destination within the "Hotels Near Of Me" platform category, the Hilton Mystic offers a prime lodging experience in the heart of Mystic, Connecticut. Located at 20 Coogan Blvd, Mystic, CT 06355, USA, this full-service Hilton property is renowned for its exceptional location, modern amenities, and commitment to guest satisfaction. For direct inquiries, the hotel can be reached at (860) 572-0731 or +1 860-572-0731.

The Hilton Mystic boasts an unbeatable location, making it an ideal base for exploring the rich maritime history and charming attractions of Mystic. It is directly across the street from two of Mystic's most popular destinations: the Mystic Aquarium and Olde Mistick Village. This allows guests to walk to these major attractions, saving time and parking hassle. Furthermore, the historic Mystic Seaport Museum is just a short drive or pleasant walk away. The hotel also provides convenient access to downtown Mystic, with its iconic bascule bridge, unique shops, and diverse restaurants. For those interested in wider New England exploration, the hotel is easily accessible from I-95 and is well-positioned between major cities like Boston and New York City, and within a reasonable driving distance to casinos such as Foxwoods Resort Casino and Mohegan Sun.

Environment and Ambiance

The Hilton Mystic cultivates a sophisticated yet welcoming environment, blending historic charm with modern comfort. The hotel underwent a complete renovation in 2015, ensuring contemporary guest rooms, updated function spaces, and inviting public areas. The lobby is often described as spacious and elegant, featuring a fireplace that adds to its cozy appeal. The overall ambiance is one of comfort and cleanliness, consistently highlighted in guest reviews. The property is designed to cater to a diverse clientele, from families on vacation to business travelers and those attending events.

One notable feature is the year-round, open-air courtyard with fire pits, providing a pleasant space for relaxation and socializing. The indoor pool area is a significant draw, often mentioned positively by guests, particularly families, despite occasional feedback regarding water temperature or clarity. The hotel maintains a smoke-free environment, contributing to a fresh and comfortable atmosphere for all guests. The property's design and upkeep reflect the quality expected from a Hilton brand hotel, ensuring a pleasant and visually appealing stay.

Services and Amenities

The Hilton Mystic offers a comprehensive range of services and amenities designed to enhance every aspect of a guest's stay:

  • Accommodations: The hotel features 184 well-appointed rooms and suites spread across its levels. Rooms are spacious and have been renovated, offering modern decor. Each room comes with premium bedding, pillowtop mattresses, down comforters, and blackout drapes/curtains to ensure a restful sleep. In-room amenities include a 42-inch LCD TV with premium cable channels and MP3 docking stations, a refrigerator, microwave, coffee/tea maker, and a laptop-friendly workspace with a desk and ergonomic chair. Complimentary wired and wireless internet access (Wi-Fi) is available throughout the hotel (often cited as 50+ Mbps). Private bathrooms feature designer toiletries and hair dryers. Connecting/adjoining rooms and free cribs/infant beds are available upon request.
  • Dining: The hotel boasts an on-site restaurant and bar, "The Irons Restaurant & Bar," which serves American cuisine. It is open for breakfast (often a full breakfast available for a surcharge, or included in certain packages), dinner, and happy hour, offering a chef-driven menu with seasonal ingredients and local seafood. Room service is also available during limited hours. There's also a snack bar/deli and a water dispenser in common areas.
  • Recreation and Fitness: A major highlight is the indoor heated pool, which is a favorite among guests, especially families. The hotel also provides a 24-hour fitness center equipped with modern exercise machines, including a Peloton® Bike, allowing guests to maintain their workout routines.
  • Business and Event Facilities: For business travelers and event planners, the Hilton Mystic offers a business center, complimentary Wi-Fi, and extensive meeting and event spaces totaling over 8,000 sq ft. This includes 10 meeting rooms and a banquet hall, capable of hosting various events, from corporate conferences to weddings. On-site audio-visual equipment and catering services are available.
  • Guest Services: The hotel provides a 24-hour front desk, ensuring round-the-clock assistance. Services include express check-in/check-out, contactless check-in/check-out, luggage storage, and a gift shop/newsstand. The staff is consistently praised by guests for being friendly, accommodating, professional, and going "above and beyond" to ensure a wonderful experience. Concierge services are also available to help guests with local recommendations and bookings.
  • Parking and Transportation: Complimentary self-parking is available on-site, including off-street options and wheelchair-accessible parking.
  • Accessibility Features: The hotel offers various accessible features, including wheelchair-accessible public areas (concierge desk, gym, lounge, pool, restaurant, washrooms), braille/raised signage, and rooms with roll-in showers or bathtubs for guests with mobility needs.
Features and Highlights

The Hilton Mystic's most compelling features revolve around its superb location, excellent service, and well-maintained facilities. The immediate proximity to the Mystic Aquarium and Olde Mistick Village is a standout, making it incredibly convenient for family leisure. The spacious and newly renovated rooms, as highlighted by guests, contribute significantly to a comfortable stay. The indoor pool provides year-round recreation, a valuable amenity, especially for families.

However, it's the exceptional customer service that truly distinguishes this property. Numerous reviews commend the staff, citing instances where individuals went "above and beyond" to assist guests, making even short stays "memorable." This level of attentiveness, from check-in to room service and even engaging with children, fosters a welcoming and positive atmosphere. The on-site restaurant, "The Irons," adds convenience and a quality dining option. The availability of robust business and event facilities also makes it a versatile choice for various travel purposes.

Promotional Information and Special Offers

As a Hilton brand hotel, the Hilton Mystic frequently participates in Hilton's global promotions and the Hilton Honors loyalty program. Guests are highly encouraged to join Hilton Honors to take advantage of:

  • Member Discounts: Hilton Honors members typically receive exclusive lower rates when booking directly.
  • Earning and Redeeming Points: Members earn points for every stay, which can be redeemed for free nights, experiences, and other rewards.
  • Digital Key and Mobile Check-in: Access to mobile check-in, room selection, and Digital Key for a seamless, contactless experience.
  • Seasonal Promotions: The hotel often offers seasonal packages, such as "Make a Splash" promotions during school vacation weeks, which might include activities like "Dive-In Movies" at the pool, pop-up snack stations, and special restaurant deals.
  • Special Offers: Look out for offers like "Experience the Stay" packages that might include on-property credits, or AAA/CAA member savings.

For the most current and specific promotions, it is always best to check the official Hilton Mystic website or the Hilton Honors platform. Guests can also find offers through major online travel agencies, but direct booking with Hilton often ensures the best rates and full loyalty benefits. Children 16 years old and younger typically stay free when occupying the parent or guardian's room, using existing bedding, making it an attractive option for families.

In conclusion, the Hilton Mystic, as a highly-rated option on "Hotels Near Of Me," provides an outstanding choice for anyone visiting Mystic, CT. Its unparalleled location, combined with newly renovated and spacious accommodations, an excellent indoor pool, on-site dining, and a staff known for its exceptional customer service, ensures a comfortable, convenient, and memorable stay for all types of travelers.

Hilton Mystic Photos

Hilton Mystic 5
Hilton Mystic 5
Hilton Mystic 5
Hilton Mystic 5
Hilton Mystic 5
Hilton Mystic 5
Hilton Mystic 5
Hilton Mystic 5
Hilton Mystic 5
Hilton Mystic 5

Hilton Mystic Location

Hilton Mystic

20 Coogan Blvd, Mystic, CT 06355, USA

Get directions

Reviews

We only stayed here for one night, but our experience was wonderful. The staff is so friendly and accommodating. From check in to room service and even activities for the kids. It is wonderful. The location is perfect. Right across from the aquarium. I wanted to thank the person at the front desk for being so sweet. You went above and beyond to my my little toddler happy and that meant the world to me. This was his first time staying at a hotel and you just made the experience all the better! Thank you Hilton staff. You all rock.

Apr 14, 2025 · Emily Rose

I had a wonderful stay at the Hilton Mystic, but what made the experience truly exceptional was the service from CC. She went above and beyond to handle all my requests with professionalism and a genuine smile. CC was attentive, efficient, and made sure everything was taken care of quickly and smoothly. Her customer service is top-notch and she’s a true asset to the Hilton team. Thank you, Cc, for making my visit memorable! Location cant be anymore perfect! Right in the middle of the aquarium and all the shops. Rooms are very spacious and renovated as well. One of my favorite properties in the Hilton Portfolio.

Mar 16, 2025 · Mike J

The staff was very friendly. The location was really convenient. Unfortunately one of the main reasons we stayed here was to have a pool available. The pool was really really dirty. It was really cloudy and there was so much random human hair, and strange particles. I was worried about my daughter and I getting sick from swimming in it. It looks like it never gets maintained and that probably the filter doesn't work? The room was also on the same floor as the pool, and it smelled a little moldy. I would stay here again on a different floor if the pool was actually taken care of.

May 17, 2025 · Emma Bloom

1st hour in my 2 full bed room. I was waiting for the engineer to repair the foot of water in my shower due to a clogged drain. My A/C filters were also filthy. They switched my room to a single king bed and sent a roll away bed to the new room. Next morning water was brown in the shower sink and toilet. I washed up with bottled water. That night my 8 year old was in the pool with another kid and was told by management to get out due to adult swim time. No one was around but the 2 kids what a shame. This area is advertised as kid friendly but is not especially the hotel. Never again

Apr 16, 2025 · Tazim Ashraff

Thank you staff at Mystic Marriott. Heather P., the Director of Operations, was amazing as was Mark in Customer Relations. Everyone so helpful during our stay. We loved the room, pool and restaurant! Very family friendly hotel. The grandchildren loved it! Great location across from the Mystic Aquarium! We will be back!:)

Feb 02, 2025 · Debbie Barrette

Hotels Near Of Me

Holiday Inn Express Mystic - Groton Area by IHG

Holiday Inn Express Mystic - Groton Area by IHG

6 Coogan Blvd, Mystic, CT 06355, USA

Hyatt Place Mystic

Hyatt Place Mystic

224 Greenmanville Ave, Mystic, CT 06355, USA

Mystic River Hotel & Suites

Mystic River Hotel & Suites

9 Whitehall Ave, Mystic, CT 06355, USA

Howard Johnson by Wyndham Mystic

Howard Johnson by Wyndham Mystic

253 Greenmanville Ave, Mystic, CT 06355, USA

Residence Inn Mystic Groton

Residence Inn Mystic Groton

40 Whitehall Ave, Mystic, CT 06355, USA

Best Western Mystic Hotel

Best Western Mystic Hotel

48 Whitehall Ave, Mystic, CT 06355, USA

Hampton Inn & Suites Mystic

Hampton Inn & Suites Mystic

6 Hendel Dr, Mystic, CT 06355, USA

Spark by Hilton Mystic Groton

Spark by Hilton Mystic Groton

55 Whitehall Ave, Mystic, CT 06355, USA

Days Inn by Wyndham Mystic CT

Days Inn by Wyndham Mystic CT

55 Whitehall Ave, Mystic, CT 06355, USA

Delamar Mystic

Delamar Mystic

105 Greenmanville Ave, Mystic, CT 06355, USA

The Whaler's Inn Hotel of Mystic

The Whaler's Inn Hotel of Mystic

20 E Main St, Mystic, CT 06355, USA

Steamboat Inn

Steamboat Inn

73 Steamboat Wharf #19, Mystic, CT 06355, USA