Hotels Near Of MeConnecticutSoutheastern Connecticut Planning RegionStoningtonMysticGreenmanville Avenue
253 Greenmanville Ave, Mystic, CT 06355, USA
Before booking our trip I called ahead to be sure that the rooms could accommodate my husband's manual wheelchair. I was told the bathroom had no accessible shower but he could fit through the door. Apon arrival the hotel smelled like weed although we were told there was no smoking. When we entered our room my daughter exclaimed "it smells so bad!" My husband went in and it smelled like cat urine. Our room was switched. The new room had a toilet that didn't flush. We complained again and this time the worker at the front desk was getting frustrated and saying the hotel was a good hotel and told my husband not to complain in the hallway. He went to clean a third room but we realized his chair did not fit through the bathroom doors in any of the rooms. The manager said there was nothing they could do. After a decent amount of time and a few phone calls later our money was refunded. We were told it would take 7-10 days to release the funds leaving us to scramble with getting a new place to stay since we were left with no room and no money. To say we were disappointed with the service would be an understatement and we will not only not be recommending it to others but will be telling people to beware. It is 2025- this entire situation was unacceptable and 100% avoidable.
For those in search of convenient and accessible accommodation in Mystic, Connecticut, within the "Hotels Near Of Me" platform category, the Howard Johnson by Wyndham Mystic presents itself as an option. Located at 253 Greenmanville Ave, Mystic, CT 06355, USA, this hotel offers a base from which to explore the charming coastal town and its popular attractions.
The Howard Johnson by Wyndham Mystic benefits from a strategic location, making it appealing for visitors to the area. It is situated conveniently off Interstate 95, providing easy access for travelers. A significant draw is its proximity to major Mystic attractions. Guests can find themselves within a short walk (approximately 6-10 minutes) of Olde Mistick Village, a charming outdoor shopping and dining destination designed to resemble a 19th-century New England village. Similarly, the Mystic Aquarium and Institute for Exploration, renowned for its marine life exhibits and animal shows, is also within easy walking distance. Mystic Seaport Museum, a living history museum showcasing America's maritime heritage, is a short drive away (around 1-2 miles). This allows guests to immerse themselves in the local culture and entertainment without extensive travel. The hotel’s surroundings offer a blend of tourist attractions and local conveniences, positioning it well for exploration.
Howard Johnson by Wyndham Mystic aims to provide a range of services and amenities to enhance a guest's stay. The hotel offers free Wi-Fi in all guest rooms and common areas, allowing guests to stay connected. For leisure and relaxation, there is an indoor heated pool, a popular feature for families and individuals alike, regardless of the weather. A 24-hour fitness center is available for guests who wish to maintain their workout routines while traveling. Other conveniences include a 24-hour front desk, luggage storage, and a vending machine. Complimentary self-parking is also provided on-site, a valuable amenity in a popular tourist area. For those with electric vehicles, charging stations are available. While the hotel itself does not offer complimentary breakfast, guests receive a discount at the adjacent Mystic Diner, which serves breakfast, lunch, and dinner. Some rooms may feature a balcony or terrace. Connecting/adjoining rooms can be requested, subject to availability. The hotel also offers seasonal bicycle rentals from May 1st to Columbus Day for guests looking to explore the area on two wheels. Rooms are generally equipped with air conditioning, flat-screen TVs with cable channels, refrigerators, microwaves, coffee/tea makers, safes, and ironing facilities. Bathrooms include shower/tub combinations, complimentary toiletries, and hairdryers. The hotel maintains a non-smoking policy for its rooms.
The hotel is part of the Wyndham Hotels & Resorts family, which often means guests can benefit from the Wyndham Rewards loyalty program, potentially earning points towards future stays. The room designs are often described as having a mid-century modern aesthetic with orange accents, and some rooms include USB-equipped lamps and backlit mirrors. While the hotel aims to be accessible, it is important to note that guest reviews have indicated limitations with wheelchair accessibility, particularly regarding bathroom door widths in some rooms. The property is designed with two floors and three buildings, and while wheelchair-accessible parking is available, there is no elevator, which may be a consideration for some guests. The presence of The Mystic Diner on-site provides a convenient dining option, and the discount offered to hotel residents is a notable feature. The hotel is also pet-friendly, with a fee applying, making it a viable option for those traveling with animal companions. For business travelers, a business center is available.
Promotional offers, such as "SUMMER SALE: Members Save 10–20% with our Wyndham Rewards Rate at participating hotels," are often available directly through Wyndham's booking channels. It's always advisable to check the official Wyndham website for the latest deals and packages when considering a stay. However, potential guests should be aware of significant feedback regarding guest experiences. Recent customer reviews highlight considerable concerns, particularly around cleanliness and service quality. Multiple guests have reported issues with room conditions, including unpleasant odors (such as cat urine or stale smells), unclean bathrooms with residual waste, and general lack of thorough housekeeping. There have also been instances where air conditioning or heating units were not fully functional, and refrigerators were turned to their warmest setting with control knobs removed. Furthermore, customer service has been a point of contention, with some guests reporting unhelpful or even frustrated staff responses when issues were raised. Instances of being denied immediate refunds for unsatisfactory stays, requiring extended waiting periods for fund release, have also been reported. Accessibility concerns, specifically regarding bathroom door widths for wheelchairs, have been a recurring issue. These recent reviews suggest a departure from past experiences some guests had, where stays were without issues. While the location is consistently praised for its proximity to attractions, the negative feedback concerning room conditions and service is a significant factor to consider for any prospective guest using the "Hotels Near Of Me" platform. It is recommended to contact the hotel directly regarding specific accessibility needs and to verify any concerns about room condition and service before booking.
253 Greenmanville Ave, Mystic, CT 06355, USA
Get directionsBefore booking our trip I called ahead to be sure that the rooms could accommodate my husband's manual wheelchair. I was told the bathroom had no accessible shower but he could fit through the door. Apon arrival the hotel smelled like weed although we were told there was no smoking. When we entered our room my daughter exclaimed "it smells so bad!" My husband went in and it smelled like cat urine. Our room was switched. The new room had a toilet that didn't flush. We complained again and this time the worker at the front desk was getting frustrated and saying the hotel was a good hotel and told my husband not to complain in the hallway. He went to clean a third room but we realized his chair did not fit through the bathroom doors in any of the rooms. The manager said there was nothing they could do. After a decent amount of time and a few phone calls later our money was refunded. We were told it would take 7-10 days to release the funds leaving us to scramble with getting a new place to stay since we were left with no room and no money. To say we were disappointed with the service would be an understatement and we will not only not be recommending it to others but will be telling people to beware. It is 2025- this entire situation was unacceptable and 100% avoidable.
Apr 21, 2025 · Jan EricksonI have always stayed there in the past and never had issues, but I will never stay there again. As we opened the room door, the stench was horrendous. There was urine and feces still in the toilet. The toilet and tub looked as though they had not been cleaned in a while. I had to go out and purchase Clorox wipes and extra strength Febreeze as I was informed housekeeping had left for the day. Water and heater/ AC only worked after banging on them. I reached out to Expedia after management did nothing. They offered to reach out to Wyndham for a refund, which eventually was denied. I regret not taking pictures as I would have fought this much further. I and anyone I know, will never stay here again
Apr 26, 2025 · Bobbie Jo SimmonsThe beds were very comfortable and the staff we're very friendly. Received 10% off our bill at the Mystic Diner with our key card. With that said, the bathroom had a lot of mold/mildew growing. In the room above the bed, on the ceiling, it looked like there was a mold spot that was covered up with paint. We had a sliding door that went out to a little yard. The wooden privacy fence around the yard was falling down and in great disrepair. The sliding door had three locks, and I wasn't sure if any of them worked effectively. As a travel agent, unless my clients specifically requested this location, I will definitely not book them here.
Apr 04, 2025 · Carry On TravelThe room was not clean. There was hair on the floor/tub in the bathroom, there was garbage under the bench in the room and fake eyelashes on the rug that we discovered when my 3 year old daughter lifter her foot and we realized they were stuck to her foot. Ice machine wasn't working. Loved the town.
Apr 25, 2025 · Caitlin Marie AlthoffStaff was nice, and location was okay as its close to the shops & aquarium, but the rooms were terrible. We had moved rooms because the first room was dirty & the hallway smelled horribly of cigarettes. Second room had trash under the beds, stained towels, burn holes in blankets, spiderwebs in windows, chunk of carpet missing with exposed subfloor, dirty shower & shower mat. Pool area was okay, however half of the chairs are cracked/broken, the railings are rust covered and part of the pool flooring looks to be coming up.
May 05, 2025 · Sarah Taylor
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